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Added 13 mins ago
A
Environmental Coordinator - Permits, License, Agreement and Approvals
Amico
Toronto, ON · North York, ON
- Full-time
…Ontario Line ("OL"). The Primary Construction Team for this project consists of ACCIONA Infrastructure Canada Inc. (ACCIONA) and Amico Major Projects Inc. (Amico), as Trillium Guideway…
Added 13 mins ago
M
Sales Executive, Cloud & AI
Microsoft
Toronto, ON
- Full-time
…cloud services can deliver digital transformation. You will lead a virtual team of sales, technical, and services resources to help customers realize transformation through cloud computing.…
Added 28 mins ago
C
Senior Fullstack Developer
CIBC
Toronto, ON
- Full-time
Application Development – Lead the end-to-end development of full stack applications, ensuring high-quality code and scalable architecture.
Added 28 mins ago
C
Associate Controls Specialist,
Carrier
Coquitlam, BC
- $43,500 to $93,500 CAD / year
- Full-time
Project Documentation: Maintain accurate construction records and communicate project status clearly to the team and customers
Added 42 mins ago
M
Manager Engineering
Manulife
Toronto, ON · Waterloo, ON
- Full-time
As a Manager Engineering, you will lead technology teams in delivering secure, reliable, and user-centric solutions that support business objectives. You will translate technical and…
Added 42 mins ago
J
Senior Facilities Manager
JLL
Toronto, ON · CAN-CLIENT Toronto-Omnicom
- Full-time
…service across 300,000 square feet of premium workspace. You'll lead this team in day to day operations, partner with our soft services vendor, and work with a client who values excellence.…
Added 42 mins ago
E
Senior Mechanical Engineer
Enbridge
Sarnia, ON · Regina, SK · Fort McMurray, AB · Edmonton, AB · Calgary, AB
- Full-time
…Pipelines projects in Canada and the United States. You will guide project design, equipment selection, reliability improvements, and engineering solutions that support the safe, reliable,…
Added 57 mins ago
T
Marketing Assistant
Tingue
Barrie, ON
- Full-time
We are seeking a highly skilled and visionary Marketing Assistant to lead our creative team in developing compelling visual and written content that aligns with our brand identity and…
Added 57 mins ago
J
Assistant department manager - retail
JobsMedia.io
Valleyfield, PE
- Full-time
Involves duties and responsibilities that lead to positive environmental outcomes
Added 1 hour ago
JI
Safety, Health, Environment, & Sustainability Co-op Student - Winter 2027
J.D. Irving, Limited
Dieppe, NB
- Full-time
…Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive…
Added 1 hour ago
SS
Saskatchewan Soccer Association - PPL Manager and SSA Operations Coordinator
Sask Sport
Regina, SK
- Full-time
The PPL Manager & SSA Operations Coordinator will primarily lead the day-to-day administration, coordination, and growth of the Prairies Premier League (PPL), while supporting Saskatchewan…
Added 1 hour ago
CC
Project Manager (Municipal Infrastructure)
Chandos Construction
Calgary, AB
- Full-time
Ready to make a lasting impact through critical infrastructure? Join us as a Senior Project Manager and take the lead on projects that deliver safe, reliable services to the communities we…
Added 1 hour ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 1 hour ago
B
Directeur des opérations / Manager, Operations
BGO
Montreal, QC
- Full-time
Added 1 hour ago
KS
Marketing Specialist
KIDS' SHIELD SERVICES Inc.
Vancouver, BC
- Full-time
Sales and Marketing Strategy skills to support lead generation and conversion activities.
Added 1 hour ago
EG
Manager, Business Operations and Transformation
Emterra Group
Oakville, ON
- Full-time
Lead implementation of automation and process-improvement initiatives.
Added 1 hour ago
RT
Conseiller(ère) principal(e), Approvisionnement en énergie | Principal Adviser Power Procurement
Rio Tinto
Montreal, QC
- Full-time
Added 1 hour ago
Q
Senior ASIC Verification Engineer
Qualcomm
Markham, ON
- Full-time
Lead complex debug activities through the development cycle (pre and post-silicon)
Added 1 hour ago
Engineer Associate - Multiple Locations
Cargill
Clavet, SK
…facilities located in communities across the Canada. There, you will lead production or maintenance employees, project teams, contractors or technical operations teams executing on critical…
Added 1 hour ago
Project Manager
Konrad
Toronto, ON
This role sits on our Digital team, where your internal title will be Specialist, Digital, working primarily in a project management capacity across client engagements. As a Specialist,…
Added 1 hour ago
Program Manager
Konrad
Toronto, ON
…alignment between client business goals and cross-functional project…
Added 1 hour ago
SC
IT Site Manager
STERIS Canada ULC (Canada Manufacturing)
Quebec, QC
- Full-time
…success of our manufacturing and business operations. You will lead a local IT team, oversee infrastructure and systems that support day-to-day operations, drive technology projects, and…
Added 1 hour ago
TR
Global People Systems Analyst
Teck Resources Limited
Vancouver, BC · Greater Vancouver, BC
- $76,000 to $94,000 CAD / year
- Full-time
Support issue investigation, defect tracking, and resolution activities during project phases including SIT, UAT, and cutover.
Added 1 hour ago
TS
TDS Operations Analyst II
TD Securities
Toronto, ON
- Full-time
Coordinate with partners on key initiatives and may act as a project lead/subject matter expert for small-scale projects/ initiatives in accordance with project management methodologies
Added 1 hour ago
PD
Health and Safety Coordinator
Priestly Demolition Inc.
King, ON
- Full-time
We don’t just tear things down; we clear the way for what’s next. At Priestly Demolition, we’re proud to lead the industry with award-winning projects, cutting-edge equipment and a…

Acosta

Director, Process Excellence

Mississauga, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 2, 2026

Original job description

Own the simplify-before-migrate mandate for Acosta’s GBS transformation. Lead end-to-end process redesign across all GCC-bound function families. No process is cleared for wave transition without Process Excellence Lead sign-off. Directly conditions value realization and AI/automation program success.

Responsibilities

Primary Responsibilities

Process Assessment & Baseline: Lead process maturity assessments across all Wave 1 and Wave 2 in-scope processes (Finance, HR Services, Procurement, IT, Europe SGA). Establish baseline productivity metrics as the value realization baseline.
Process Redesign & Standardization: Lead future-state process design for all GCC-bound processes. Apply simplify-first: eliminate non-value-add steps, remove unjustified BU variants, consolidate duplicates before migration. Own the Simplification Scorecard.
Migration Readiness Gate (Sign-Off Authority): Define and enforce the Process Migration Readiness Checklist. No process migrates without Process Excellence Lead sign-off. Minimum: L3+ mapped, SOP complete, RACI defined, baseline established, automation flagged, KT package ready.
Productivity Improvement: Identify and deliver process-level quick wins with measured pre/post impact. Lead Lean events (kaizen, value stream mapping) for high-complexity processes before migration gate.
Future-State Process Design: Own the end-to-end future-state process architecture for GBS at full GCC+AI maturity (18-24 month horizon). Design for the dual-hub model: India, Mexico, retained U.S. team, and BU-embedded roles.
Global Process Owner (GPO) Support: Support the design and stand-up of the GPO function from Day 1. Build GPO operating cadence: performance reviews, standardization governance, exception management, and CI pipeline
Lead and develop a global team of Process Excellence Analysts focused on driving continuous improvement, operational efficiency, standardization, and service delivery excellence across multiple regions and functions.
Champion a culture of continuous improvement by leveraging Lean, Six Sigma, process mining, automation, and data-driven methodologies to optimize workflows and accelerate business outcomes.
Build organizational capability by coaching analysts and business stakeholders on process improvement methodologies, change management, root cause analysis, and problem-solving techniques.

Qualifications

Minimum Qualifications-Education and Experience

Bachelors degree in Business, Operations or related field or equivalent years of experience.
8-12 years in process improvement, operational excellence, or GBS/shared services transformation with a minimum of 5 years in a leadership role
Lean Six Sigma Black Belt preferred; proven quantified productivity improvement track record
Experience with process mapping at depth (L3-L4+), variant analysis, and multi-BU standardization

Minimum Qualifications-Knowledge, Skills and Abilities

Proven track record in GCC or shared services migration applying simplify-before-migrate methodology
Demonstrated experience leading end-to-end process redesign across Finance, HR, or Procurement
Excellent analytical, problem-solving, and project management skills.
Strong communication and stakeholder management abilities.
Experience with Process Mining tools (Celonis preferred)
Prior GCC setup experience in India or Mexico
Familiarity with GPO governance design and operating model frameworks
Experience designing automation-ready processes (RPA/AI requirements at design level)
CPG, retail, or commercial services industry background preferred

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More about this job

Responsibilities

The Director of Process Excellence leads end-to-end process redesign and standardization across global business functions to ensure readiness for migration. They are responsible for enforcing migration readiness gates, driving continuous improvement, and establishing future-state process architecture to support automation and operational efficiency.

Requirements

Candidates must possess a bachelor's degree and 8-12 years of experience in process improvement or shared services transformation, with at least 5 years in a leadership role. Proficiency in Lean Six Sigma, process mapping, and experience with GCC setups in India or Mexico is highly preferred.

Skills

Process Excellence
Process Redesign
Shared Services Transformation
Lean Six Sigma
Process Mapping
Change Management
Stakeholder Management
Project Management
Process Mining
Automation Strategy
Operational Efficiency
Data-driven Decision Making
Root Cause Analysis
Governance Design
Productivity Metrics

Visa sponsorship

Not detected in the job text

Keywords

Process Excellence
GBS
GCC
Transformation
Lean Six Sigma
Black Belt
Process Mining
Celonis
Automation
RPA
AI
SOP
RACI
Kaizen
Value Stream Mapping
Standardization
Operational Excellence
Finance
HR Services
Procurement
CPG
Retail
Commercial Services
Governance
Productivity Metrics

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