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Added 2 months ago
Field Technical Support Representative
HP
British Columbia · TWCBC - Teleworker/Offsite - CAN - BC
$60,000 to $65,000 CAD / year
Full-time
Role of Field Technical Support Representative
Added 19 days ago
Sr Field Support Representative
Platinum Technologies Inc
Ottawa, ON
Full-time
The Sr Field Support Representative (FSR) provides comprehensive support and mentoring to users in the field on any supported communications system both domestically and overseas.…
Added 29 days ago
Field Support Representative (Western Canada)
KUHN Group
Canada
Full-time
The Field Support Representative supports dealers in an assigned region (Western Canada) in preventing and solving after sale service issues for products marketed by Kuhn North America.
Added 1 month ago
Représentant(e) bilingue en soutien terrain – Diagnostics, Montréal-Ouest - Bilingual Field Support Representative Diagnostics
IDEXX
Dorval, QC
Full-time
En tant que représentant(e) soutien terrain vétérinaire (Field Support Representative – FSR) pour le Diagnostic, vous travaillerez en étroite collaboration avec une équipe interne afin de…
Added 1 month ago
Field Support Representative
Roche
MB · Canada DIA Field - West
Full-time
Collaborate closely with team members, including Roche Care Centre Technical Support Specialists, Lab Integration Specialists, Field Application Specialists, and Account Managers to…
Added 4 months ago
Field Sales Support Representative
Besser Company
Field, British Columbia
Full-time
…securing parts and molds sales, while also providing technical support and training to customers and prospects across the Besser product…
Added 16 days ago
Field Sales / Field Representative
Geekvape
Toronto, ON
Full-time
2. Proven field sales/retail experience (vape or FMCG preferred).
Added 9 days ago
Product Support Representative - Overnight Parts Support
Brandt Group of Companies
Moncton, NB · Regina, SK
Full-time
Brandt Tractor Ltd is currently seeking a Product Support Representative - Overnight Parts Support for our Regina, SK or Moncton, NB location.
Added 1 month ago
Operations Support Mgr-Customer Support Representative
TELUS Agriculture & Consumer Goods
Remote, Canada
Full-time · Remote
The role of the Operations Support Manager-Customer Support Representative is to improve both the mobile and online experience for the Customer. The ideal candidate is a team player who…
Added 20 days ago
Représentant(e) du support aux ventes à la clientèle / Customer Sales Support Representative
Sandvik
Sudbury, ON · Val-d'Or, QC · Val Dor
Full-time
Currently, we have an opening for a Customer Sales Support Representative. The Customer Sales Support Representative is responsible for providing industry leading sales support, which…
Added 19 days ago
Field Representative - Potato
''
Carberry, MB
Full-time · Other
Reporting to the Field Manager, the Field Representative for the Carberry / Portage la Prairie, Manitoba area will collaborate with a team of agricultural professionals to drive innovative…
Added 2 days ago
Mechanical Field Representative
Smith + Andersen
Calgary, AB
Full-time
As a Field Representative with Smith + Andersen, you will provide leadership across multiple projects and act as an integration point between disciplines in the field, ensuring construction…
Added 1 month ago
Field Representative - Mechanical
Smith + Andersen
Calgary, AB
As a Field Representative with Smith + Andersen, you will provide leadership across multiple projects and act as an integration point between disciplines in the field, ensuring construction…
Added 1 month ago
Customer Sales Support Representative
Sandvik
Surrey, BC · Sudbury, ON · Saskatoon, SK
Full-time
Currently, we have an opening for a Customer Sales Support Representative. The Customer Sales Support Representative is responsible for providing industry leading sales support, which…
Added 1 month ago
Conseiller en SSE, Soutien sur le terrain - HSE Advisor, Field Support
Dexterra
Montreal, QC
Full-time
The HSE Advisor, Field Support is a permanent, salaried position responsible for supporting health, safety, and environmental program delivery across multiple work sites. Operatin
Added 5 days ago
Sales Support Representative
Airswift
Calgary, AB
Contract
Airswift is looking for: Bilingual Sales Support Representative
Added 5 months ago
Healthcare Customer Support Representative
CHAJINEL
Remote, Canada
$43,000 to $57,000 USD / year
Full-time · Remote
The Healthcare Customer Support Representative at Chajinel Home Care Services plays a vital role in ensuring patients and their families receive compassionate, timely, and accurate…
Added 1 month ago
HSE Advisor, Field Support
Dexterra Group
Mississauga, ON
Full-time
Serve as a field-based representative, conducting regular site visits to support multiple locations across Canada.
Added 1 month ago
HSE Advisor, Field Support
Dexterra
Mississauga, ON
$60,000 to $85,000 CAD / year
Full-time
Serve as a field-based representative, conducting regular site visits to support multiple locations across Canada.
Added 1 month ago
HSE Advisor, Field Support
Dexterra
Mississauga, ON
Full-time
Serve as a field-based representative, conducting regular site visits to support multiple locations across Canada.
Added 9 days ago
Technical Support Representative
I8IS - Infiniti Software Solutions
Ottawa, ON
Full-time
Join Our Team as a Technical Support Representative!
Added 1 month ago
Sales Support Representative
Acosta
Ottawa, ON
Full-time
The Sales Support Representative is an essential function managing vendors orders, confirming accuracy, ensuring vendor commitments in accuracy and pricing, preventing any financial…
Added 1 month ago
Sales Support Representative
Acosta
Ottawa, ON
Full-time
The Sales Support Representative is an essential function managing vendors orders, confirming accuracy, ensuring vendor commitments in accuracy and pricing, preventing any financial…
Added 1 month ago
Field Sales Representative
Match Retail
Edmonton, AB
Full-time
Match Retail is seeking a passionate Field Sales Representative for its LG Client with a broad knowledge of home entertainment to promote brand awareness for our global client. As a Field…
Added 1 month ago
Field Sales Representative
Match Retail
Edmonton, AB
Full-time
Match Retail is seeking a passionate Field Sales Representative for its LG Client with a broad knowledge of home entertainment to promote brand awareness for our global client. As a Field…

Acosta

Sales Support Representative

Ottawa, ON, Canada

Job type: Full-time
Posting language: English
Posted: Aug 5, 2026

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Original job description

The Sales Support Representative is an essential function managing vendors orders, confirming accuracy, ensuring vendor commitments in accuracy and pricing, preventing any financial deductions. The Lead, Sales Support must possess proven strong communication, interpersonal, and organizational skills to interact successfully with vendors, customers, and managers.

Responsibilities

Primary Responsibilities

Review ordering / purchases products from customer – including the completion of all order forms, transportation requests, packaging requirements, legal forms for interstate / international transport and as well all financial forms dealing with the purchase / sale.
Audit all forms and orders to confirm terms, conditions, allowances, and costs.
Support ADW programs and maximize sales by understanding Costco objectives and building relationships.
Develop relationship with Costco ICS’s and AB’s.
Create and submit invoices to Costco accounting portal.
Ensure Costco receives correct high-resolution photos for every e-commerce item and add the item to Instacart.
Review copies of CCI’s and meat certificates for traceability; complete customs paperwork including CCI’s and COS. Work with Customs Brokers to ensure that loads flagged for inspection are routed to the correct facility before delivery to Costco.
Complete Canada registration and Blue Bin/Stewardship forms in according with Canadian government regulations and requirements.
Assist with Walk Global account setup for adherence to shipping standards for Japan, Korea, and Taiwan.
Complete annual certificate renewals.
Engage PPD and FOB carriers for status of loads and depot appointments on large vendors shipping across borders.
Update internal associates and clients on Costco’s currency exchange rate changes.
Ensuring vendor’s Demos have been scheduled and performed.
Tracking, ensuring all materials for each scheduled Demo is available and on site.
Work closely with BM and AMM group on promotion contracts and confirm actuals after the event.
Track and deal with member complaints and queries.
Sending replacement parts out to member when needed.
Possess a comprehensive knowledge of the Customer’s operation and key competitors.
Maintaining vendor specific reports outside of the internal system.
Maintain accurate Vendor and item setup in ADW systems with current info / pricing to include orders from BBS / Roadshows.
Maintain accurate / updated files for all item spec sheets / pricing / common forms on central locations.
Maintain complete AII and SLH files by vendor.
Meet with Business Managers weekly to review vendors and support tasks.
Assist backup coverage of BM desk when they are out of the office.
Assist Business Managers with vendor and Costco meeting prep, including serving in live meetings and note taking.
Create buydocs/item agreements.
Create and submit new item setups for internal system.
Maintain promotion calendar on the regionally shared calendar.
Purchase samples from Costco and other retailers.
Deliver samples to buying office.
Assist with monthly comp shopping.
Maintain Costco org chart.

Qualifications

Minimum Qualifications-Education and Experience

High School Diploma/GED
Three (3) year’s business process solutions, customer service and/or office administrative experience preferred in manufacturing, costing, pricing, distribution, product line, etc.

Proven food broker experience preferred.
Experience may be substituted for some of the above education.

Minimum Qualifications-Knowledge, Skills and Abilities

Strong interpersonal, organizational and administrative skills.
Strong ability to effectively communicate effectively with vendor, customers and team-members.
Able to operate computer systems, proficient in MS Office (Word, Excel, and Outlook).
Ability to multi-task, attention to detail, strong problem solving with attention to detail.
Ability to protects and secures all confidential and proprietary information.
Attention to detail as we use advanced math calculations to ensure accuracy between unit of measure conversions, pricing issues, weight of product, Tie x High, and multiple currency.

Work Environment and Physical Requirements

The work environment characteristics described are representative of those an employee may encounter while performing the essential functions of this job. Job may require moderate physical effort including lifting materials and equipment weighing less than 15 pounds. This position involves viewing a computer monitor for more than 30% of the time. Personal protective equipment may need to be worn. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Acosta is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.

But it’s not just about what we do – it’s about who we are. With a team of over 20,000 associates, we’re a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [email protected]. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

AI and Automated Decision-Making Notice

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to application questions) to support our hiring team’s review. All hiring decisions include human judgment.

If you have questions about our use of AI in recruitment or require an accommodation, please contact [email protected] or by calling us at 1-800-377-2754.

For more information about how we handle your information you can consult our privacy notice here: https://www.acosta.group/privacy-policy/.

By applying, you agree to our Privacy Policy and Terms and Conditions of Use.

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More about this job

Responsibilities

The Sales Support Representative manages vendor orders to ensure accuracy in pricing and commitments while preventing financial deductions. They also interact with customers, vendors, and managers to maintain efficient business operations.

Requirements

Candidates must have a high school diploma or GED and at least three years of experience in business process solutions, customer service, or office administration. Proficiency in MS Office and strong mathematical skills for unit conversions and pricing are required.

Skills

Vendor management
Order processing
Pricing accuracy
Communication
Interpersonal skills
Organizational skills
Administrative skills
MS Office
Excel
Word
Outlook
Multi-tasking
Problem solving
Attention to detail
Data entry
Business process solutions

Visa sponsorship

Not detected in the job text

Keywords

Sales Support
Vendor Management
Order Accuracy
Pricing
Business Process
Customer Service
Administrative
Retail Sales
Business Intelligence
MS Office
Excel
Data Accuracy
Math Calculations
Unit Conversion
Food Broker
Manufacturing
Distribution
Product Line
Communication
Problem Solving
Confidentiality
Retail
Marketing
Foodservice
Omnichannel Shopping

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