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Acosta

Sr. Change Enablement Manager, Headquarters Reimagine

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 7 to 10 years of experience in change enablement, organizational change, or transformation roles.
Posting language: English
Posted: Nov 3, 2026

Original job description

The Senior Manager, Change Management is responsible for leading holistic change enablement efforts for large scale strategic initiatives. This role designs and executes change strategies that drive adoption, readiness, and sustained behavior change across people, process, and technology transformations.

The Senior Manager partners closely with Transformation leaders, program teams, functional stakeholders, and business leaders to assess impacts, align stakeholders, manage resistance, and ensure successful delivery of enterprise initiatives.

Responsibilities

Lead Change Enablement Strategy and Execution

Design and execute comprehensive change enablement strategies aligned to program objectives and enterprise priorities.

Translate business and technology changes into clear people, process, and behavior impacts.

Ensure change strategies support successful adoption, engagement, and value realization.

Program Focus and Delivery Leadership

Serve as the lead Change Enablement partner for a strategic initiative.

Collaborate with Product, Project, Technology, Data, and Business teams to embed change into program delivery.

Stakeholder Engagement and Advisory Support

Partner with senior leaders and key stakeholders to build alignment, sponsorship, and accountability.

Proactively identify and address resistance, risks, and readiness gaps.

Act as a trusted advisor to leaders navigating complex organizational change.

Change Readiness and Impact Management

Conduct stakeholder, readiness, and impact assessments to inform change approach.

Develop targeted interventions for leaders, managers, and employees based on assessed needs.

Advise on timing, sequencing, and release strategies to support readiness.

Communications and Enablement Alignment

Partner with Communications and Training teams to ensure integrated, consistent experiences.

Provide direction and inputs for change communications and enablement materials.

Ensure messaging supports clarity, confidence, and adoption without overloading the business.

Measurement and Continuous Improvement

Define and track change effectiveness metrics tied to adoption and readiness.

Monitor progress and recommend adjustments to improve outcomes.

Capture lessons learned and continuously evolve change practices.

Qualifications

Experience Requirements
- 7 to 10 years of experience in change enablement, organizational change, or transformation roles.
- Demonstrated experience supporting large scale, enterprise level initiatives.
- Experience working closely with senior leaders and cross functional program teams.
- Experience applying structured change methodologies in complex environments.
Knowledge, Skills, and Abilities
- Strong understanding of how individuals and organizations experience and adopt change.
- Ability to design practical, scalable change strategies that align to business realities.
- Exceptional communication and influencing skills across all levels of the organization.
- Strong business acumen and ability to connect change efforts to enterprise outcomes.
- Ability to work independently, manage competing priorities, and operate effectively in ambiguity.
- Demonstrated ability to influence without direct authority.
- Collaborative mindset with the ability to partner across functions.
Supervisory Responsibility
- May provide guidance or oversight to Change Enablement resources or vendors.
- Role does not initially include direct people management but may evolve over time.
- #DiscoverYourPath

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More about this job

Responsibilities

Lead change enablement strategy and delivery for a large-scale strategic initiative, aligning people, process, and technology changes with program and enterprise objectives. Partner with leaders and cross-functional teams to assess impacts and readiness, build stakeholder alignment, address resistance, coordinate communications and training, and measure adoption and outcomes.

Requirements

Requires 7 to 10 years of experience in change enablement, organizational change, or transformation, including support for large-scale enterprise initiatives and work with senior leaders and cross-functional teams. Candidates should understand structured change methodologies and demonstrate strong communication, influencing, business acumen, collaboration, and the ability to work independently amid ambiguity.

Skills

Change Enablement
Change Management
Organizational Change
Transformation Strategy
Stakeholder Engagement
Change Readiness Assessment
Impact Assessment
Resistance Management
Executive Advising
Communications Planning
Training Alignment
Adoption Measurement
Program Delivery
Influencing Without Authority
Cross-Functional Collaboration
Business Acumen

Visa sponsorship

Not detected in the job text

Keywords

Change Enablement
Change Management
Organizational Change
Enterprise Transformation
Strategic Initiatives
Change Strategy
People, Process, And Technology
Stakeholder Assessment
Readiness Assessment
Impact Assessment
Resistance Management
Change Sponsorship
Program Delivery
Product Teams
Project Teams
Technology Teams
Data Teams
Business Teams
Communications
Training
Adoption Metrics
Value Realization
Continuous Improvement
Structured Change Methodologies

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