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Territory Manager

  • Saint John, NB, Canada

Full-time

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Job details

Job type
Full-time
Posting language
English
Posted

Original job description

Tasked with driving sales growth and execution excellence within an assigned geographical territory of retail locations (up to 60 stores), the Territory Manager (TM) serves as a key sales catalyst, building deep relationships with retail partners to align on sales goals and execution. Key responsibilities include supporting data-driven training programs , mentoring store associates to increase sales proficiency, selling in additional client promotional assets, and orchestrating sales events to drive immediate product movement.

Responsibilities

RESPONSIBILITIES

Specifically, the Territory Manager will be responsible for:

  • Driving Territory Sales: Actively owning sales metrics, market share expansion, and volume growth for the appliance portfolio within the assigned territory.
  • Retail Partner Training: Conducting engaging product demonstrations and training sessions for retail sales associates (RSAs) to increase brand advocacy, product knowledge, and recommendation rates.
  • Relationship Management: Developing and maintaining positive, professional, collaborative relationships with store managers, key dealers, and retail partners to ensure client satisfaction and maximize floor presence.
  • Merchandising & Brand Presence: Ensuring the client’s appliance displays, point-of-purchase (POP) materials, and visual merchandising meet pristine brand standards on the retail floor.
  • Market Insights & Feedback: Tracking and reporting on competitor activity, market trends, stock levels, and regional opportunities to corporate and client stakeholders.
  • Operational Excellence: Managing assigned territory travel budgets, expenses, and promotional calendars efficiently to achieve measurable quarterly performance goals.

Qualifications

QUALIFICATIONS

  • Undergraduate degree preferred with an emphasis in Business or Marketing desired.
  • Minimum 3–5 years' experience in retail operations, field sales, or corporate account management required (experience in home appliances, consumer electronics, or durable goods is highly preferred).
  • Excellent communication, presentation, and relationship-building skills required.
  • Requires a flexible schedule with the ability to work occasional weekends or event hours based on business needs.
  • Exceptional skills in customer service, time management, self-confidence, accountability, and territorial analysis.
  • Strong ability to leverage remote business tools, retail data applications, and CRM software to track and report field metrics.
  • Remote home office environment with travel up to 70-80% across the assigned territory to visit retail establishments, dealer locations, and regional events.
More about this job

Responsibilities

The Territory Manager is responsible for driving sales growth and brand advocacy across a portfolio of retail locations. They will conduct product training, manage merchandising standards, and build collaborative relationships with retail partners.

Requirements

Candidates must have 3-5 years of experience in retail operations, field sales, or account management. An undergraduate degree in Business or Marketing is preferred, along with strong communication and analytical skills.

Skills

  • Sales growth
  • Retail operations
  • Relationship management
  • Product training
  • Merchandising
  • Market analysis
  • Territory management
  • Customer service
  • Time management
  • Communication
  • Presentation skills
  • CRM software
  • Data analysis
  • Account management
  • Strategic planning

Visa sponsorship

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Categories

  • Sales
  • Retail
  • Management & Leadership
  • Customer Service & Support
  • Marketing

Keywords

  • Territory Manager
  • Sales
  • Retail
  • Appliance industry
  • Merchandising
  • Brand advocacy
  • Field sales
  • Account management
  • CRM
  • Data-driven training
  • Market trends
  • Promotional assets
  • Business development
  • Consumer electronics
  • Durable goods
  • Retail partners
  • Point-of-purchase
  • Territorial analysis
  • Performance goals
  • Travel management

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