Find work in Canada.

334,521 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 4 mins ago
Caseworker
House of Commons (Canada) / Chambre des communes (Canada)
Langford, BC
Up to $48,500 CAD / year
Full-time
1–3 years of experience in casework management or in a client-service role.
Added 16 mins ago
Assistant Manager - Rooms Operations
Westin Hotels & Resorts
Ottawa, ON
Full-time
High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Added 33 mins ago
Receptionist
International Clinic
Front of Yonge, ON
Full-time
Minimum 2–3 years of experience as a receptionist, front desk associate, or customer service role (preferably in a clinic).
Added 33 mins ago
(CAN) General Merchandise Associate
Walmart Canada
Pincher Creek, AB
Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 47 mins ago
General Merchandise Associate
Walmart Canada
Campbell River, BC
Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 47 mins ago
(CAN) General Merchandise Associate
Walmart Canada
Nelson, BC
Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 47 mins ago
(CAN) General Merchandise Associate
Walmart Canada
Trenton, ON
Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 47 mins ago
(CAN) General Merchandise Associate
Walmart Canada
Courtenay, BC
Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 47 mins ago
(CAN) Associé au comptoir du service à la clientèle
Walmart Canada
Brossard, QC
Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 47 mins ago
General Merchandise Associate
Walmart Canada
Kemptville, ON
Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 47 mins ago
(CAN) General Merchandise Associate - Temporary 3 Months Contract
Walmart Canada
Richmond Hill, ON
Contract
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 47 mins ago
(CAN) Distribution Centre Team Associate - Production Back Up Desk Clerk ( Receiving) SUN-WED DAYS
Walmart Canada
Maple, ON
Full-time
High degree of flexibility as part of the requirements of a strong customer service orientation to meet internal and external customer expectations
Added 47 mins ago
(CAN) General Merchandise Associate
Walmart Canada
Mississauga, ON
Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 47 mins ago
General Merchandise Associate
Walmart Canada
Hamilton, ON
Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 47 mins ago
General Merchandise Associate
Walmart Canada
Kitchener, ON
Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 49 mins ago
Receptionist
Primacorp Ventures Inc
Winnipeg, MB
…all visitors and students. This role involves managing front desk operations, answering inquiries, supporting campus staff, and maintaining a secure and organized environment. Ideal…
Added 1 hour ago
Weekend Heavy Duty Cleaner
FirstService Residential Canada
Toronto, ON
Full-time
Have knowledge of standard methods, practices, tools, and equipment of the janitorial service
Added 1 hour ago
Client Services Dispatcher
Adaptive Office Solutions
Miramichi, NB
Full-time
A successful Client Service Dispatcher helps create a service desk where:
Added 1 hour ago
Social Media & Content Manager
St. Andrew's School
Brampton, ON · Regional Municipality of Peel, ON
Full-time
…spirit of its students to prepare them for lives of citizenship, service, and purpose. Be at the center of this mission by joining the school as our social media & content manager, a key…
Added 1 hour ago
HSE Manager
ALS
North Vancouver, BC
Full-time
Ability to sit at a desk and perform general office work for extended periods, with periodic computer/screen use.
Added 1 hour ago
Host/Server Assistant - Pigeonhole Downtown
Concorde Entertainment Group
AB · Calgary, AB
Part-time
…program before moving into its familiar and award-winning dinner service. One part wine bar, one part snack bar, one part diner, all parts hangout, this dynamic space with a democratic and…
Added 1 hour ago
Receptionist (2023-4453)
Verve Senior Living
Bradford, ON
Part-time
Ensures that the reception desk and surrounding area is kept clean and tidy.
Added 1 hour ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
The North America OEM Spare Parts Customer Service team, also known as the NA OD Desk team, serves as the main contact for Husky's original equipment manufacturer spare parts. The NA OD…
Added 1 hour ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
Act as Tier 3 support for escalated issues involving Infor LN and other ERP applications, working closely with service desk and technical support teams to resolve complex issues.
Added 1 hour ago
Full Stack Software Developer
Engineered Arts
Montreal, QC
Full-time
…Our robots are poised to break into the future mega-expansion service robot segment, with applications such as front of house, receptions, check-in desks, information points and PoS. We are…

Actalent

Customer Support Representative

Calgary, AB, Canada

Job type: Temporary
Apply by: Oct 23, 2026
Posting language: English
Posted: Sep 23, 2026

Apply About employer

Applications open in a new tab.

Original job description

**This is a contract position**

Job Summary

The Customer Support Associate (CSA) is responsible for ensuring our customers – including but not limited to contract employees, clients, field offices, program offices, and alternative delivery teams – receive superior onboarding, time & expense collection, and service. This is a customer-facing role that supports customer interactions, problem resolution, and maintaining general office operations, via telephone, email, and in-person.

Key Responsibilities

Client Onboarding

Ensure client pre-employment requirements, forms, policies, and documents regarding onboarding are kept current and validated with Compliance departments.
Manage client requirements for the onboarding packet (e.g., authorization forms, drug tests, background checks etc.)

Contractor Onboarding, Time Collection and Life Cycle

Assist candidates in completion of pre-employment paperwork
Conduct contractor orientations to cover benefits, time keeping, paycheck and employee information
Collects incorporated documents and submits Vendor ID form to support onboarding of incorporated contractors
Ensure the accurate and timely entry of starts
Audit New Starts reports
Manage timecard collection (including contacting contractors and/or clients for missing timecards) through Aerotek Time & Expense, Websheets, VMS and PeopleSoft
Collect, process and audit contractor expenses
Review Time and Billing Audit for accuracy
Submit finishes and manage Record of Employment process for contractor terminations
Assist with the Unemployment Process including claims and hearings
Assist with the Worker’s Compensation Program including education, filing claims and alternate light duty locations
Conduct weekly CARE Calls to all new Consultants

Operational Support Activities

Provide outstanding front office customer service (telephone and reception area)
Resolve spread related issues for recruiters and/or account managers
Partner with talent acquisition to manage internal onboarding for all field office/on-premise hiring, onboarding paperwork completion, setting up desk, etc.
In partnership with Customer Support Supervisor, manage internal payroll process
Asset distribution and collection for new internal hires and terminations
Maintain outstanding levels of administrative support to all internal and external employees and resolve issues related to process and technology questions
Provide education and accountability to field office/VOP producers around important processes, including timely ESF submittal, timely CRG submittal, timely finish ESF submittal, etc.
Serve as point of contact for real estate communications (support any in-office updates/moves/installations), and property management
In partnership with CSS, manage office purchasing (P-card reconciliation) and vendor management (copier maintenance, kitchen appliance service, etc.)

Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directory

Competencies

Excellent written/oral communication and interpersonal skills
Strong decision-making ability
Ability to tackle complex issues and develop innovative, practical solutions
Action and detail oriented; able to prioritize while handling multiple tasks
Excellent time management and focus on deadlines and goals
Effectively build relationships with all internal partners, both locally and in our corporate and center-based locations

Qualifications

2 + years’ experience in a customer service-related position
Associates degree or two years of applicable experience in customer service

BA/BS degree in Human Resources, Business, and Accounting preferred

Apply About employer

More about this job

Responsibilities

Support customers and contractors through onboarding, orientations, timecard and expense collection, payroll-related processes, and employment lifecycle administration. Provide front-office and operational support, resolve process issues, coordinate office resources, and maintain accurate records.

Requirements

Requires at least two years of customer service-related experience, or an associate degree or two years of applicable customer service experience. A bachelor's degree in Human Resources, Business, or Accounting is preferred, along with strong communication, decision-making, organization, and relationship-building skills.

Skills

Customer Service
Customer Onboarding
Problem Resolution
Timecard Management
Expense Processing
Payroll Support
Administrative Support
Written Communication
Oral Communication
Interpersonal Skills
Decision-Making
Attention to Detail
Time Management
Prioritization
Relationship Building
Office Operations

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Customer Service
Client Onboarding
Contractor Onboarding
Pre-Employment Paperwork
Compliance
Timecard Collection
Aerotek Time & Expense
Websheets
VMS
PeopleSoft
Expense Processing
Payroll
Time and Billing Audit
Record of Employment
Unemployment Claims
Workers' Compensation
Talent Acquisition
Vendor Management
P-Card Reconciliation
Office Administration
Front Office
Customer Relations
Administrative Support
Background Checks
Drug Testing

Report this job