Jobs in Canada

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Added 1 month ago
A
Entry Level HR
Actalent
Montreal, QC
- Temporary
The Customer Support Associate (CSA) is responsible for ensuring our customers – including but not limited to contract employees, clients, field offices, program offices, and alternative…
Added 1 month ago
SW
Part-Time Sales Associate - Stuart Weitzman
Stuart Weitzman
Richmond, BC
- $18.25 to $19 CAD / hour
- Part-time
The Accomplished Individual Must Have
Added 1 month ago
W
Tier Two Technical Support
WaterlooIT
Kitchener, ON
- Full-time
WaterlooIT is a dynamic and client-focused Managed Service Provider committed to delivering exceptional IT support to our valued clients. We prioritize customer service and continuous…
Added 1 month ago
Associate Veterinarian - Exceptional Work-Life Balance in Beautiful Elmvale, Ontario
VetStrategy / Daubigny
Elmvale, ON
A commitment to providing exceptional patient care and client service.
Added 1 month ago
OA
Product Advisor - MINI Langley
OpenRoad Auto Group
Langley (District), BC · Langley, British Columbia
- Full-time
Provide exceptional customer service by determining each prospective client’s vehicle needs by asking questions and listening.
Added 1 month ago
NB
Associate Director or Director
National Bank of Canada
Montreal, QC
- Full-time
A career as an Associate Director or Director, Business Integrator on the New Products and Activities team at National Bank of Canada Capital Markets means acting as a strategic partner in…
Added 1 month ago
HI
Commercial Lines Account Assistant
HUB International
Toronto, ON
- Full-time
1-2 years of commercial insurance account experience required
Added 1 month ago
HI
Commercial Lines Account Associate, Complex Risks Unit
HUB International
Toronto, ON
- Full-time
Valid RIBO license Required
Added 1 month ago
Z
Virtual Assistant - Remote Executive Support
Zirtual
Remote, Canada
- Contract
- Remote
…proactive, and high-quality support that meets and exceeds client…
Added 1 month ago
C
Part-Time Sales Associate - Stuart Weitzman
Caleres
Richmond, BC
- Part-time
The accomplished individual must have:
Added 1 month ago
BD
24-Sales Associate
Bain Dépôt
Oakville, ON
- Part-time
…mile to meet sales goals while delivering exceptional customer service and building lasting client…
Added 1 month ago
SK
Regional Manager, Residential Operations
Sterling Karamar Property Management
Toronto, ON
- $100,000 to $115,000 CAD / year
- Full-time
Works collaboratively with the Associate Vice President, Residential Operations, on meeting the financial, operational and cultural objectives for the client, residents and team members.
Added 1 month ago
MJ
PT Sales Associate - Square One
Marc Jacobs
Mississauga, ON
- Part-time
Must have flexibility to work a retail schedule including evenings, weekends and holidays
Added 1 month ago
EC
Event Technical Lead- Fairmont Lake Louise
Encore Canada
Lake Louise, AB
- Full-time
Provides excellent service and strive to exceed the expectations and needs of internal and external customers.
Added 1 month ago
Product Analyst
Konrad
Toronto, ON
This role is part of our Digital team, where your internal title would be Associate, Digital; working primarily in a product analysis capacity across client engagements.
Added 1 month ago
Store Associate
Sherwin-Williams
Brampton, ON
Must have a valid, unrestricted Driver’s License · If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal
Added 1 month ago
Associate, Personal Insurance
Acera Insurance Services Ltd.
Fort McMurray, AB
Your knowledge and experience in personal insurance combined with your attention to detail and customer service focus are the keys to success in the role of Personal Insurance Associate.…
Added 1 month ago
RA
Mail & Document Processing Associate
Recrute Action
Toronto, ON · Scarborough, Ontario
- Contract
Join an exciting opportunity in the sector of printing for our client and contribute to the efficient management of information, documents, and operational workflows. Working in a…
Added 1 month ago
IR
Associate - Corporate Commercial
Impact Recruitment
AB · Edmonton, AB
- Full-time
…Edmonton market to recruit a talented Corporate/Commercial Associate (4–6 year call) to join their growing…
Added 1 month ago
MI
Junior Associate Director, Business Data Office, Client Onboarding Solutions
MUFG Investor Services
Halifax, NS
- Full-time
…existing clients/funds to MUFG’s platform ensuring excellent client service and adherence to MUFG policies and procedures…
Added 1 month ago
TH
Systems Analyst III
TELUS Health
Toronto, ON
- Full-time
…have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of…
Added 1 month ago
T
Personal Banking Associate - St-Laurent, St-Louis (full-time)
TD
Montreal, QC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 1 month ago
HR
Sales Associate - Skims
Holt Renfrew
Toronto, ON
- Full-time
The Sales Associate develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Sales Associate compensation is commission-based and is…
Added 1 month ago
MI
Junior Associate Director, Business Data Office, Client Onboarding Solutions
MUFG Investor Services
Halifax, NS
- Full-time
…existing clients/funds to MUFG’s platform ensuring excellent client service and adherence to MUFG policies and procedures…
Added 1 month ago
HR
Sales Associate - Skims
Holt Renfrew
Toronto, ON
- Full-time
The Sales Associate develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Sales Associate compensation is commission-based and is…

Actalent

Entry Level HR

Montreal, QC, Canada

Temporary

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Temporary
Posting language: English
Posted: Sep 22, 2026

Original job description

**This is a contract position**

Job Summary

The Customer Support Associate (CSA) is responsible for ensuring our customers – including but not limited to contract employees, clients, field offices, program offices, and alternative delivery teams – receive superior onboarding, time & expense collection, and service. This is a customer-facing role that supports customer interactions, problem resolution, and maintaining general office operations, via telephone, email, and in-person.

Key Responsibilities

Client Onboarding

Ensure client pre-employment requirements, forms, policies, and documents regarding onboarding are kept current and validated with Compliance departments.
Manage client requirements for the onboarding packet (e.g., authorization forms, drug tests, background checks etc.)

Contractor Onboarding, Time Collection and Life Cycle

Assist candidates in completion of pre-employment paperwork
Conduct contractor orientations to cover benefits, time keeping, paycheck and employee information
Collects incorporated documents and submits Vendor ID form to support onboarding of incorporated contractors
Ensure the accurate and timely entry of starts
Audit New Starts reports
Manage timecard collection (including contacting contractors and/or clients for missing timecards) through Aerotek Time & Expense, Websheets, VMS and PeopleSoft
Collect, process and audit contractor expenses
Review Time and Billing Audit for accuracy
Submit finishes and manage Record of Employment process for contractor terminations
Assist with the Unemployment Process including claims and hearings
Assist with the Worker’s Compensation Program including education, filing claims and alternate light duty locations
Conduct weekly CARE Calls to all new Consultants

Operational Support Activities

Provide outstanding front office customer service (telephone and reception area)
Resolve spread related issues for recruiters and/or account managers
Partner with talent acquisition to manage internal onboarding for all field office/on-premise hiring, onboarding paperwork completion, setting up desk, etc.
In partnership with Customer Support Supervisor, manage internal payroll process
Asset distribution and collection for new internal hires and terminations
Maintain outstanding levels of administrative support to all internal and external employees and resolve issues related to process and technology questions
Provide education and accountability to field office/VOP producers around important processes, including timely ESF submittal, timely CRG submittal, timely finish ESF submittal, etc.
Serve as point of contact for real estate communications (support any in-office updates/moves/installations), and property management
In partnership with CSS, manage office purchasing (P-card reconciliation) and vendor management (copier maintenance, kitchen appliance service, etc.)

Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directory

Competencies

Excellent written/oral communication and interpersonal skills
Strong decision-making ability
Ability to tackle complex issues and develop innovative, practical solutions
Action and detail oriented; able to prioritize while handling multiple tasks
Excellent time management and focus on deadlines and goals
Effectively build relationships with all internal partners, both locally and in our corporate and center-based locations

Qualifications

2 + years’ experience in a customer service-related position
Associates degree or two years of applicable experience in customer service

BA/BS degree in Human Resources, Business, and Accounting preferred

Apply on LinkedIn About employer

More about this job

Responsibilities

The Customer Support Associate is responsible for managing the end-to-end onboarding process for contractors and clients, including timecard collection and payroll support. Additionally, the role provides comprehensive administrative and operational support to ensure efficient office functionality and superior customer service.

Requirements

Candidates must have at least two years of experience in a customer service-related position. An associate degree is required, while a bachelor's degree in Human Resources, Business, or Accounting is preferred.

Skills

Customer Service
Onboarding
Timekeeping
Administrative Support
Problem Resolution
Data Entry
Payroll Processing
Communication
Time Management
Office Management
Compliance
Record Keeping
Vendor Management
Relationship Building

Visa sponsorship

Not detected in the job text

Keywords

Onboarding
Customer Support
Payroll
Timecard Collection
Compliance
Administrative Support
Vendor Management
PeopleSoft
Aerotek Time & Expense
VMS
Office Operations
Human Resources
Contractor Management
Record of Employment
Worker’s Compensation
Talent Acquisition
Front Office
Reception

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Jobs in Canada