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Jobs in Canada

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Added 1 min ago
Sales Associate
The Salvation Army Canada and Bermuda Territory
Melfort, SK · North East Circuit - Thrift Store - Melfort
Part-time
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help…
Added 1 min ago
Store Associate
The Salvation Army Canada and Bermuda Territory
Calgary, AB · Sage Hill Thrift Store
Part-time
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help…
Added 1 min ago
Warehouse Associate
The Salvation Army Canada and Bermuda Territory
Melfort, SK · North East Circuit - Thrift Store - Melfort
Full-time
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help…
Added 1 min ago
Community Recycling Associate
The Salvation Army Canada and Bermuda Territory
Mississauga, ON · Battleford, SK
Part-time
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help…
Added 1 min ago
Shift Supervisor
The Salvation Army Canada and Bermuda Territory
Calgary, AB · Horizon Heights Thrift Store
Full-time
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help…
Added 1 min ago
Light Duty Cleaner, Part-Time - 2nd shift
Cushman & Wakefield
Toronto, ON
Part-time
Collect building trash daily placing it in approved container and place in designated collection area for subsequent removal.
Added 1 min ago
Warehouse Operator
Baker Hughes
Leduc, AB
Full-time
Our innovations have transformed the energy industry for over a century. To continue progressing, we look for individuals who embrace change and contribute to building the future.
Added 1 min ago
Reliability Engineer (Temporary), Technical Services
Gibraltar Mine
McLeese Lake, BC
Temporary
…acquiring the Gibraltar Mine in BC for a single dollar and building it into Canada's second-largest copper producer, to transforming Arizona’s Florence Copper into the world's first…
Added 1 min ago
Manager / Senior Manager, AI Model Risk Governance, Standards & Enablement
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
Full-time
Lead the development, maintenance, and enhancement of AI Model Risk Management policies, standards, procedures, methodologies, and governance guidance.
Added 1 min ago
Cloud Engineer, Canadian Segment Technology
Manulife
Toronto, ON · Waterloo, ON
Full-time
Our team is responsible for developing, building, and operating the shared AKS (Azure Kubernetes Service) deployment framework. This role requires strong cloud engineering expertise, deep…
Added 1 min ago
Thunder Bay - Part-Time Merchandiser
CONA Services
Thunder Bay, ON
Part-time
We’re building our business responsibly and our mission is to work Toward a Better Future Together. We have a plan that outlines how we are reducing, reusing, recycling, decreasing our…
Added 1 min ago
Thunder Bay - Part-Time Merchandiser
CONA Services
Thunder Bay, ON
Part-time
We’re building our business responsibly and our mission is to work Toward a Better Future Together. We have a plan that outlines how we are reducing, reusing, recycling, decreasing our…
Added 1 min ago
Sand Blaster
Aecon
Toronto, ON · Cambridge, ON
…well as our Employee Resource Groups (ERGs), to ensure we are building with top talent and harnessing our collective strengths within every aspect of our…
Added 1 min ago
Document Controller - Future opportunities
Aecon
Toronto, ON
…well as our Employee Resource Groups (ERGs), to ensure we are building with top talent and harnessing our collective strengths within every aspect of our…
Added 1 min ago
Painter
Aecon
Toronto, ON · Cambridge, ON
…well as our Employee Resource Groups (ERGs), to ensure we are building with top talent and harnessing our collective strengths within every aspect of our…
Added 15 mins ago
Housing Dispatcher
Metro Vancouver
Burnaby, BC
Temporary
Our Housing Department is seeking a Housing Dispatcher who will coordinate maintenance requests, dispatch work to contractors and staff, and help ensure maintenance services are delivered…
Added 15 mins ago
Senior Team Leader – Environmental Planning and Approvals, Environmental Services
Stantec
Quebec, QC
Full-time
Lead and mentor Team Leaders, building engagement, morale, and performance
Added 15 mins ago
Senior Team Leader – Environmental Planning and Approvals, Environmental Services
Stantec
Quebec, QC
Full-time
Lead and mentor Team Leaders, building engagement, morale, and performance
Added 15 mins ago
IT Technician
Baffinland
Clyde River, NU
Full-time
Baffinland is committed to building a diverse workforce and encourages applications from Indigenous Peoples, women, and individuals from underrepresented groups.
Added 15 mins ago
Software Engineer II - Release & Deploy
TD
Toronto, ON
Full-time
Support release windows and maintenance events, including health verification and rollback when required.
Added 15 mins ago
Revenue Ops Systems Analyst
AppHelp by AppDirect
Canada
Full-time
As an Revenue Ops Systems Analyst, you are the person who treats our GTM tech stack like a product, not a maintenance job. You own the infrastructure behind Salesforce and every system that…
Added 15 mins ago
Procurement Category Manager - Store Development & Facilities
lululemon
Vancouver, BC
Full-time
…covering category management for Design & Construction, Facilities Maintenance, Furniture & Fixtures, Visual Merchandising, and Safety &…
Added 15 mins ago
RQ11548 - Software Developer- Front End - Intermediate
A.T. Consulting & Recruiting Inc.
Toronto, ON
Contract
Experience in structured methodologies for the development, design, implementation and maintenance of applications
Added 16 mins ago
Team Lead, Cloud & Infrastructure
Apotex
Toronto, ON · North York, ON
$95,594.4 to $133,832.16 CAD / year
…infrastructure uptime metrics are met while performing preventative maintenance and root cause elimination…
Added 16 mins ago
Apprentice RV Service Technician
Fraserway RV
AB · Edmonton, AB
Full-time
Are interested in building a long-term career in the skilled trades

Actalent

Entry Level HR

Montreal, QC, Canada

Job type: Temporary
Apply by: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

**This is a contract position**

Job Summary

The Customer Support Associate (CSA) is responsible for ensuring our customers – including but not limited to contract employees, clients, field offices, program offices, and alternative delivery teams – receive superior onboarding, time & expense collection, and service. This is a customer-facing role that supports customer interactions, problem resolution, and maintaining general office operations, via telephone, email, and in-person.

Key Responsibilities

Client Onboarding

Ensure client pre-employment requirements, forms, policies, and documents regarding onboarding are kept current and validated with Compliance departments.
Manage client requirements for the onboarding packet (e.g., authorization forms, drug tests, background checks etc.)

Contractor Onboarding, Time Collection and Life Cycle

Assist candidates in completion of pre-employment paperwork
Conduct contractor orientations to cover benefits, time keeping, paycheck and employee information
Collects incorporated documents and submits Vendor ID form to support onboarding of incorporated contractors
Ensure the accurate and timely entry of starts
Audit New Starts reports
Manage timecard collection (including contacting contractors and/or clients for missing timecards) through Aerotek Time & Expense, Websheets, VMS and PeopleSoft
Collect, process and audit contractor expenses
Review Time and Billing Audit for accuracy
Submit finishes and manage Record of Employment process for contractor terminations
Assist with the Unemployment Process including claims and hearings
Assist with the Worker’s Compensation Program including education, filing claims and alternate light duty locations
Conduct weekly CARE Calls to all new Consultants

Operational Support Activities

Provide outstanding front office customer service (telephone and reception area)
Resolve spread related issues for recruiters and/or account managers
Partner with talent acquisition to manage internal onboarding for all field office/on-premise hiring, onboarding paperwork completion, setting up desk, etc.
In partnership with Customer Support Supervisor, manage internal payroll process
Asset distribution and collection for new internal hires and terminations
Maintain outstanding levels of administrative support to all internal and external employees and resolve issues related to process and technology questions
Provide education and accountability to field office/VOP producers around important processes, including timely ESF submittal, timely CRG submittal, timely finish ESF submittal, etc.
Serve as point of contact for real estate communications (support any in-office updates/moves/installations), and property management
In partnership with CSS, manage office purchasing (P-card reconciliation) and vendor management (copier maintenance, kitchen appliance service, etc.)

Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directory

Competencies

Excellent written/oral communication and interpersonal skills
Strong decision-making ability
Ability to tackle complex issues and develop innovative, practical solutions
Action and detail oriented; able to prioritize while handling multiple tasks
Excellent time management and focus on deadlines and goals
Effectively build relationships with all internal partners, both locally and in our corporate and center-based locations

Qualifications

2 + years’ experience in a customer service-related position
Associates degree or two years of applicable experience in customer service

BA/BS degree in Human Resources, Business, and Accounting preferred

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More about this job

Responsibilities

The Customer Support Associate is responsible for managing the end-to-end onboarding process for contractors and clients, including timecard collection and payroll support. Additionally, the role provides comprehensive administrative and operational support to ensure efficient office functionality and superior customer service.

Requirements

Candidates must have at least two years of experience in a customer service-related position. An associate degree is required, while a bachelor's degree in Human Resources, Business, or Accounting is preferred.

Skills

Customer Service
Onboarding
Timekeeping
Administrative Support
Problem Resolution
Data Entry
Payroll Processing
Communication
Time Management
Office Management
Compliance
Record Keeping
Vendor Management
Relationship Building

Visa sponsorship

Not detected in the job text

Keywords

Onboarding
Customer Support
Payroll
Timecard Collection
Compliance
Administrative Support
Vendor Management
PeopleSoft
Aerotek Time & Expense
VMS
Office Operations
Human Resources
Contractor Management
Record of Employment
Worker’s Compensation
Talent Acquisition
Front Office
Reception

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