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Added 1 min ago
C
Optical AI Product Line Manager
Ciena
Ottawa, ON
- Full-time
As the global leader in high-speed connectivity, Ciena builds the critical infrastructure powering the AI era. We’re a technology company shaping the future of networking, guided by…
Added 2 hours ago
RM
Supervisor, Centralized Scheduling
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a key member of the Human Resources team, you will provide operational leadership, technical expertise, and support to scheduling staff, managers, and directors across the Hospital. You…
Added 2 hours ago
MAC Vaughan Mills On-Call
ELC Beauty LLC
Vaughan, ON
…fragrance consultations) you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which…
Added 6 hours ago
Analyste de test technique principal·e I Technical Test Lead
2K Vegas
Montreal, QC
…culture d’innovation. Vous tirerez parti des ressources d’un leader mondial dans un environnement de studio à fort impact, où votre travail technique contribuera à façonner l’expérience de…
Added 7 hours ago
CC
Retail Shift Leader
Canna Cabana
Fort Saskatchewan, AB
- Part-time
…dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the…
Added 9 hours ago
Medical Radiation Technologist (Talent Pool)
Sinai Health
Toronto, ON
As part of the Joint Department of Medical Imaging, Mount Sinai Hospital’s Medical Imaging team collaborates with University Health Network and Women’s College Hospital to deliver…
Added 9 hours ago
FI
UAV & Robotics Technician
FulcrumAir Inc
AB · Calgary, Alberta
- Full-time
FulcrumAir is positioning itself to be a world leader in UAV and Aerial Robotics Technology for the powerline industry. Our unique and innovative technology is creating safer, more…
Added 12 hours ago
A
It Support
Actalent
Burnaby, BC
- $28 to $35 CAD / hour
- Contract
…into IT leadership and collaborates with a small, supportive team to maintain and enhance the organizations IT environment. Over time, the position will contribute to building and upgrading…
Added 12 hours ago
A
Firmware Engineer
Actalent
Richmond, BC
- $40 to $65 CAD / hour
- Full-time
Prepare clear and comprehensive technical documentation, including design specifications, test plans, and implementation details.
Added 12 hours ago
A
Ingénieur ÉLectrique
Actalent
Montreal, QC
- $67 to $92 CAD / hour
- Contract
…electrical infrastructure projects within a specialized hydropower…
Added 12 hours ago
EL
MAC MARKVILLE MAC Artist seasonal
Estée Lauder Companies
Markham, ON
- Full-time
As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store…
Added 12 hours ago
EL
Beauty Advisor/Artist Beauty Advisor
Estée Lauder Companies
Montreal, QC
- Full-time
As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store…
Added 12 hours ago
EL
Beauty Advisor/Artist Freelancer/On-Call
Estée Lauder Companies
Calgary, AB
- Full-time
…fragrance consultations) you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which…
Added 12 hours ago
EL
MAC Fairview Mall MAC Artist Seasonal
Estée Lauder Companies
Toronto, ON
- Full-time
As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store…
Added 12 hours ago
MAC PARK ROYAL: Part Time Beauty Advisor/Artist Freelancer/On-Call
Estée Lauder Companies
BC · West Vancouver, BC,CA
…fragrance consultations) you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which…
Added 13 hours ago
MG
Anaesthesia Assistant (Operating Room)
Michael Garron Hospital
Toronto, ON
- Full-time
…of community within Canada's largest city. Recognized as a leader in workplace wellness and offering a quality work environment focused on learning and development, MGH invests in people to…
Added 14 hours ago
SE
Senior Specialist, Offer Lifecycle Procurement
Schneider Electric
Calgary, AB · Montreal, QC
- Full-time
We are looking for an Offer Procurement Leader to join our global Digital Energy procurement team in Montréal. You will lead procurement for a global portfolio of strategic offers and…
Added 14 hours ago
FH
Director, Clinical Operations (Community & Hospital)
Fraser Health
Surrey, BC
- Full-time
…high-impact opportunity for a strategic, forward-thinking healthcare leader who thrives on innovation, system transformation, and meeting the evolving demands of a complex emergency…
Added 15 hours ago
B
Operational Technology Cybersecurity Lead
BGIS
Toronto, ON
- Full-time
BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling…
Added 15 hours ago
N
Marketing Engineer & Director of AEO
Notified
Toronto, ON
- Full-time
As a people leader, this person will also manage and develop the web team, ensuring our web properties, technical infrastructure, analytics, and visibility roadmap are aligned to business…
Added 15 hours ago
Director, Commercial and Downstream Marketing
Sinopec Canada Energy Ltd.
Calgary, AB
Sinopec Canada is seeking an experienced commercial leader to join our organization as Director, Commercial and Downstream Marketing.
Added 16 hours ago
MAC MARKVILLE MAC Artist seasonal
ELC Beauty LLC
Markham, ON
As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store…
Added 16 hours ago
EB
MAC PARK ROYAL: Part Time Beauty Advisor/Artist Freelancer/On-Call
ELC Beauty LLC
West Vancouver, BC
- Part-time
…fragrance consultations) you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which…
Added 16 hours ago
J
Principal Director - Business Insurance (P&C)
JobsMedia.io
Montreal, QC
- Full-time
In the current soft market, the firm has decided to invest in strengthening its leadership team to stand out and further solidify its market position. We are therefore seeking a leader with…
Added 16 hours ago
J
Mid-Market Account Manager
JobsMedia.io
Montreal, QC
- Full-time
We are recruiting for an international brokerage firm with over 50,000 employees worldwide. A leader in the insurance industry, they have experts across all major economic sectors…

Actalent

It Support

Burnaby, BC, Canada

$28 to $35 CAD / hour · Contract

Apply About employer

Applications open in a new tab.

Job details

Pay: $28 to $35 CAD / hour
Job type: Contract
Apply by: Nov 23, 2026
Experience: 4+ years of experience in IT support and/or systems administration roles.
Posting language: English · French
Posted: Oct 24, 2026

Original job description

English section of this bilingual listing.

Job Title: IT Support / Systems AdministratorJob Description

The IT Support / Systems Administrator will provide Level 1 and Level 2 support, manage an active ticket pipeline, and play a key role in onboarding new hires. This role reports into IT leadership and collaborates with a small, supportive team to maintain and enhance the organizations IT environment. Over time, the position will contribute to building and upgrading core IT infrastructure, including networking and server technologies.

Responsibilities

Provide Level 1 and Level 2 technical support for end users, resolving issues related to hardware, software, applications, and network connectivity.
Manage and work through an existing pipeline of support tickets, ensuring timely, accurate, and customer-focused resolution.
Handle onboarding activities for new hires, including setting up user accounts, permissions, access rights, and required applications.
Administer and support Microsoft suite of products, ensuring users have the tools and access they need to perform their roles effectively.
Configure and manage Intune for device management, application deployment, and security policies.
Support and maintain networking components, including DNS, VLANs, switching, and routing, to ensure reliable and secure connectivity.
Assist in building out and enhancing IT infrastructure as the organization grows, including servers, networking equipment, and related systems.
Collaborate with IT leadership and team members to identify areas for improvement in systems, processes, and security posture.
Participate in infrastructure upgrade projects, contributing to planning, implementation, and testing as needed.
Document procedures, configurations, and solutions to create and maintain clear technical and user-facing documentation.

Essential Skills

4+ years of experience in IT support and/or systems administration roles.
Strong hands-on experience with Microsoft suite of products.
Practical experience using Intune for device and application management.
Proven experience onboarding new users, including account creation, permissions, access configuration, and application setup.
Solid understanding of networking concepts, including DNS, VLANs, switching, and routing.
Ability to manage and prioritize a pipeline of support tickets while maintaining high-quality service.
Strong troubleshooting and problem-solving skills across hardware, software, and network issues.
Effective communication skills, with the ability to explain technical concepts clearly to non-technical users.
Ability to work both independently and collaboratively within a small IT team.

Additional Skills & Qualifications

Experience working with IT security concepts, tools, or processes.
Experience participating in or leading infrastructure upgrade initiatives.
Familiarity with server environments and infrastructure components.
Interest in contributing to the design and growth of IT systems and architecture over time.

Job Type & Location

This is a Contract position based out of Burnaby, BC.

Pay And Benefits

The pay range for this position is $28.00 - $35.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Job Type & Location

This is a Contract position based out of Burnaby, BC.

Workplace Type

This is a fully onsite position in Burnaby,BC.

À propos d'Actalent

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Use of Artificial Intelligence (AI):We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Read the full bilingual original

Provide Level 1 and Level 2 technical support for end users, resolving issues related to hardware, software, applications, and network connectivity.
Manage and work through an existing pipeline of support tickets, ensuring timely, accurate, and customer-focused resolution.
Handle onboarding activities for new hires, including setting up user accounts, permissions, access rights, and required applications.
Administer and support Microsoft suite of products, ensuring users have the tools and access they need to perform their roles effectively.
Configure and manage Intune for device management, application deployment, and security policies.
Support and maintain networking components, including DNS, VLANs, switching, and routing, to ensure reliable and secure connectivity.
Assist in building out and enhancing IT infrastructure as the organization grows, including servers, networking equipment, and related systems.
Collaborate with IT leadership and team members to identify areas for improvement in systems, processes, and security posture.
Participate in infrastructure upgrade projects, contributing to planning, implementation, and testing as needed.
Document procedures, configurations, and solutions to create and maintain clear technical and user-facing documentation.

Essential Skills

4+ years of experience in IT support and/or systems administration roles.
Strong hands-on experience with Microsoft suite of products.
Practical experience using Intune for device and application management.
Proven experience onboarding new users, including account creation, permissions, access configuration, and application setup.
Solid understanding of networking concepts, including DNS, VLANs, switching, and routing.
Ability to manage and prioritize a pipeline of support tickets while maintaining high-quality service.
Strong troubleshooting and problem-solving skills across hardware, software, and network issues.
Effective communication skills, with the ability to explain technical concepts clearly to non-technical users.
Ability to work both independently and collaboratively within a small IT team.

Additional Skills & Qualifications

Experience working with IT security concepts, tools, or processes.
Experience participating in or leading infrastructure upgrade initiatives.
Familiarity with server environments and infrastructure components.
Interest in contributing to the design and growth of IT systems and architecture over time.

Work Environment

The role operates within a growing, technology-focused environment where IT plays a critical part in supporting day-to-day operations and long-term scaling. You will work closely with IT leadership and at least one additional team member who provides part-time support, creating a collaborative setting with shared responsibilities. The environment includes a mix of end-user support, device management through Intune, and networking technologies such as routers, switches, DNS, VLANs, and routing. As the organization continues to expand, you will be involved in evolving the infrastructure, including Windows-based servers and related systems. The position may involve a combination of desk-based work, remote support, and hands-on configuration of equipment, with a focus on maintaining a professional, reliable, and secure IT environment.

Job Type & Location

This is a Contract position based out of Burnaby, BC.

Pay And Benefits

The pay range for this position is $28.00 - $35.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Job Type & Location

This is a Contract position based out of Burnaby, BC.

Workplace Type

This is a fully onsite position in Burnaby,BC.

À propos d'Actalent

Actalent est un leader mondial dans les services dingénierie et de sciences ainsi que dans les solutions de talents. Nous aidons des entreprises visionnaires à faire progresser leurs initiatives dingénierie et de science grâce à laccès à des experts spécialisés qui favorisent léchelle, linnovation et la rapidité de mise sur le marché. Avec un réseau de près de 20 000 consultants et 5 000 clients à travers les États-Unis, le Canada, lAsie et lEurope, Actalent dessert de nombreuses entreprises du Fortune 500. Nous sommes fiers dêtre lune des 500 meilleures firmes de conception de lEngineering News-Record (ENR) pour nos services de conception en ingénierie et un lauréat du prix ClearlyRated Best of Staffing® tant pour le service client que pour les talents.

Actalent est un employeur souscrivant au principe de légalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de lâge, de la couleur, de la religion, des origines nationales, du statut dancien combattant, dun handicap, de lorientation sexuelle, de lidentité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi.

Si vous souhaitez faire une demande daccommodement raisonnable, tel que la modification ou lajustement du processus de demande demploi ou dentrevue à cause dun handicap, veuillez envoyer un courriel à actalentaccommodation@actalentservices.com pour connaître dautres options daccommodement.

Ordonnance sur légalité des chances de San Francisco: Conformément à lOrdonnance sur légalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.

Utilisation de lintelligence artificielle (IA): Nous pouvons utiliser lintelligence artificielle (IA) pour soutenir certaines étapes de notre processus dembauche, notamment la recherche, la présélection et lévaluation des candidatures. LIA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à laide doutils dIA.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Use of Artificial Intelligence (AI):We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Apply About employer

More about this job

Responsibilities

Provide Level 1 and Level 2 end-user support, manage support tickets, onboard new hires, and administer Microsoft products and Intune. Maintain networking and IT infrastructure, contribute to upgrades and security improvements, and document procedures and solutions.

Requirements

Requires at least four years of IT support and/or systems administration experience, hands-on experience with Microsoft products and Intune, and experience onboarding users. Candidates should understand networking fundamentals, troubleshoot across hardware, software, and networks, manage ticket priorities, and communicate effectively while working independently and collaboratively.

Skills

Level 1 And Level 2 Technical Support
Microsoft Products
Microsoft Intune
User Onboarding
Account And Access Management
Ticket Management
Hardware And Software Troubleshooting
Network Troubleshooting
DNS
VLANs
Switching And Routing
Device Management
Application Deployment
IT Infrastructure
Server Administration
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Systems Administration
Level 1 Support
Level 2 Support
Microsoft Products
Microsoft Intune
Device Management
Application Deployment
Security Policies
User Onboarding
Account Creation
Permissions
Access Rights
Ticket Management
Hardware Troubleshooting
Software Troubleshooting
Network Connectivity
DNS
VLANs
Switching
Routing
IT Infrastructure
Windows Servers
Infrastructure Upgrades
IT Security
Technical Documentation

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