Job Title: Traffic and Customs CoordinatorJob Description
The Traffic and Customs Coordinator is responsible for ensuring compliance with all transportation-related activities to make products available to customers. This includes planning, handling, and following up on incoming international shipments, serving clients in remote regions, addressing special requests, managing in-transit delays, and responding to various queries via email.
Responsibilities
- Organize all non-standard transport activities, including weekly shipments to remote areas and urgent same-day deliveries.
- Respond to queries from transport companies, follow up on documents for in-transit delays, and initiate corrective actions to prevent product loss during transit.
- Ensure that critical timelines related to seasonal Winter shipments are met using appropriate carriers and risk mitigation strategies.
- Maintain quality standards and serve as a liaison between transport firms and Customer Service.
- Investigate transport issues following customer complaints and document root cause/corrective actions in the database.
- Address and resolve customs-related problems concerning product import/export, liaising with customs brokers and responding to customs-related questions.
- Handle logistics for the export of materials, specimens, and instruments to other countries and affiliates.
- Act as a liaison between external stakeholders, such as brokers and transport companies, and internal stakeholders for inbound and outbound shipments.
- Monitor and respond to inquiries from external and internal parties via the Traffic and Customs generic email.
- Maintain transportation zones in SAP for customer creation processes and create customer specifics in TMS tables when required.
- Handle in-transit temperature abnormalities for inbound shipments and generate reports for quality investigations.
- Maintain non-inventoried shipment activities and department archives according to retention requirements.
- Support Traffic and Customs Specialists with transport invoice audits.
Essential Skills
- DES or equivalent education.
- 2-3 years of experience in the transport and customs environment.
- Bilingual proficiency in French and English.
- Experience with Canadian customs processes, including Harmonized System (HS) code classification and tariff determination.
- Proficiency in Excel.
Additional Skills & Qualifications
- Certified Customs Specialist (CCS) certification is an asset.
- Knowledge of SAP is an asset.
- Demonstrated problem-solving ability and effective business judgment.
- Capability to communicate clearly and manage multiple tasks while focusing on details.
- Organized, detail-oriented, and able to handle ambiguity in a constantly evolving environment.
- Ability to anticipate future consequences of current actions.
- Skilled in utilizing data sources to make informed decisions and optimize customer interactions.
Work Environment
This is an onsite role requiring work at the Laval office five days a week. Proficiency in French and English is necessary for this role.
Job Type & Location
This is a Contract position based out of Mississauga, ON.
Pay And Benefits
The pay range for this position is $40.00 - $45.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Job Type & Location
This is a Contract position based out of Mississauga, ON.
Workplace Type
This is a hybrid position in Mississauga,ON.
À propos d'Actalent
Actalent est un leader mondial dans les services dingénierie et de sciences ainsi que dans les solutions de talents. Nous aidons des entreprises visionnaires à faire progresser leurs initiatives dingénierie et de science grâce à laccès à des experts spécialisés qui favorisent léchelle, linnovation et la rapidité de mise sur le marché. Avec un réseau de près de 20 000 consultants et 5 000 clients à travers les États-Unis, le Canada, lAsie et lEurope, Actalent dessert de nombreuses entreprises du Fortune 500. Nous sommes fiers dêtre lune des 500 meilleures firmes de conception de lEngineering News-Record (ENR) pour nos services de conception en ingénierie et un lauréat du prix ClearlyRated Best of Staffing® tant pour le service client que pour les talents.
Actalent est un employeur souscrivant au principe de légalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de lâge, de la couleur, de la religion, des origines nationales, du statut dancien combattant, dun handicap, de lorientation sexuelle, de lidentité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi.
Si vous souhaitez faire une demande daccommodement raisonnable, tel que la modification ou lajustement du processus de demande demploi ou dentrevue à cause dun handicap, veuillez envoyer un courriel à actalentaccommodation@actalentservices.com pour connaître dautres options daccommodement.
Ordonnance sur légalité des chances de San Francisco: Conformément à lOrdonnance sur légalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.
Utilisation de lintelligence artificielle (IA): Nous pouvons utiliser lintelligence artificielle (IA) pour soutenir certaines étapes de notre processus dembauche, notamment la recherche, la présélection et lévaluation des candidatures. LIA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à laide doutils dIA.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Use of Artificial Intelligence (AI):We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
