Customer service representative jobs in Canada

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Added 1 month ago
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Bilingual Customer Service Representative
Aplin
Winnipeg, MB
- Contract
…our client on an immediate, ongoing opportunity for Bilingual Customer Service Representatives in Winnipeg. Multiple full-time positions are…
Added 1 month ago
Overnight Customer Service Representative
Circle K
Hunter River, PE
Night shift premium (additional $1.25 per hour)
Added 1 month ago
KC
Part-Time Customer Service Representative - Calgary
Keolis Canada
AB · Calgary, AB
- Part-time
Work-life-friendly hours with no scheduled late-night shifts
Added 1 month ago
SC
Customer Service Assistant
Southern Co-op
Dartmouth, NS
- Part-time
Customer Service Assistant – Be the Friendly Face of Your Community
Added 1 month ago
IL
Customer Service Representative
ITN Logistics
Mississauga, ON
- $45,000 to $55,000 CAD / year
- Full-time
The 3PL Customer Service Representative will be providing exemplary service to ABC clients in order to meet or surpass customer expectations. The CSR will be responsible for creating a…
Added 1 month ago
RP
Customer Service Representative - Toronto (Casual / On-Call)
Reimagined Parking
Toronto, ON
- $19.92 CAD / hour
- Contract
The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders. This role handles…
Added 1 month ago
GS
Customer Service Representative
Gateway Services Inc
Mount Uniacke, NS
- $22 to $24 CAD / hour
- Full-time
Customer Service Representative / Veterinary Route Service Specialist – Gateway Pet Memorial
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Oakville, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Burlington, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Burlington, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Brantford, ON
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 month ago
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Customer Service Representative
Action Force Transport
Brampton, ON
- Full-time
As our operations continue to grow, we are looking for a dependable and detail-oriented Customer Service Representative to join our team.
Added 1 month ago
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Sales & Customer Service Representative
Cognizant
Vancouver, BC
- Full-time
…modern business operations. We are seeking an additional Sales & Customer Service Representative to join our team in Canada. Please note that this role is fully onsite in Vancouver,…
Added 1 month ago
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Customer Service Associate
RONA
Blainville, QC
- Full-time
You must be available to work on day and night shift during the week and on day shift during the week-end
Added 1 month ago
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Customer Service Representative (Motivator) - Vaughan Milani and Highway 27
GoodLife Fitness
Vaughan, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 1 month ago
GP
Customer Service Representative
Genuine Parts Company
Grande Prairie, AB · UAPINC
- Full-time
Under close supervision, the Customer Service Representative is responsible for
Added 1 month ago
Customer Service Agent
DSV
Innisfil, ON
SUMMARY The Customer Service Agent is responsible for carrying out all customer service activities such as responding to inquiries, processing orders, and handling complaints, in a prompt…
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Oakville, ON
- Up to $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 month ago
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Bilingual Customer Service Representative
Sun Life
Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
Work-Life Balance: Hybrid position with 2 days in office per week · Quantity and fixed days per week subject to review
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Burlington, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Burlington, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Burlington, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 month ago
Customer Service Representative
Quadra
Burlington, ON · Vaudreuil-Dorion, QC
Workplace Flexibility: Hybrid work policy (minimum of 2 days per week in the office at the designated office location) · Must have strong computer skills, including advance Microsoft Office suite abilities
Added 1 month ago
Customer Service Representative
Quadra
Burlington, ON · Vaudreuil-Dorion, QC
Workplace Flexibility: Hybrid work policy (minimum of 2 days per week in the office at the designated office location) · Must have strong computer skills, including advance Microsoft Office suite abilities
Added 1 month ago
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Customer Service Representative
Hertz
St. John's, NL
- Part-time
Must have the ability to build relationships with customers · Must have a valid driver license and clean driver record

Action Force Transport

Customer Service Representative

Brampton, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Apr 7, 2027
Posting language: English
Posted: Oct 9, 2026

Original job description

About Action Force Transport

Action Force Transport has been a trusted name in Canadian logistics for over 20 years. With our head office in Brampton, ON, and terminals in Langley (BC), Calgary (AB), and Montreal (QC), we specialize in long-haul, temperature-controlled LTL and FTL transportation, including intermodal services across Canada.

As our operations continue to grow, we are looking for a dependable and detail-oriented Customer Service Representative to join our team.

Position Overview

The Customer Service Representative will support daily operations through data entry, administrative tasks, and responding to customer inquiries. This is an entry-level position suited for someone who is organized, comfortable working with computers, and able to manage multiple responsibilities in a fast-paced environment.

Key Responsibilities

Perform daily data entry, including entering customer orders, shipment details, and updating records in company systems.
Respond to customer inquiries through email and phone, providing accurate and timely information.
Assist customers with shipment tracking, delivery updates, and general transportation-related inquiries.
Review, upload, and maintain transportation documents, including Bills of Lading (BOLs), Proofs of Delivery (PODs), and other shipment paperwork.
Maintain accurate and organized customer records, shipment information, and internal documentation.
Monitor email inboxes, follow up on outstanding requests, and ensure timely responses.
Coordinate with Dispatch, Warehouse, Sales, and Accounting teams to assist with customer requests and daily operations.
Identify and escalate customer concerns or service-related issues to the appropriate department.
Complete general administrative duties, reporting, and other ad hoc tasks as assigned.
Support the team with additional customer service and operational responsibilities as required.

Required Skills & Competencies

Strong attention to detail and accuracy, particularly when entering and reviewing information.
Good written and verbal communication skills.
Strong organizational and time management skills, with the ability to prioritize multiple tasks.
Comfortable using computers, Microsoft Outlook, Excel, and other office applications.
Ability to work efficiently in a fast-paced, team-oriented environment.
Dependable, adaptable, and willing to learn new systems and procedures.
Professional and customer-focused approach when handling inquiries and resolving issues.

Education & Qualifications

High school diploma or equivalent required; post-secondary education in Business, Administration, Logistics, or a related field is an asset.
Previous experience in customer service, administration, or data entry is an asset but not required.
Experience in the transportation, trucking, or logistics industry is an asset.
Familiarity with transportation management systems, particularly TruckMate, is an asset but not required.

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More about this job

Responsibilities

Enter and maintain customer orders, shipment details, records, and transportation documents, while responding to customer inquiries and providing shipment tracking and delivery updates. Monitor requests and coordinate with Dispatch, Warehouse, Sales, and Accounting to support daily operations and escalate service concerns as needed.

Requirements

A high school diploma or equivalent is required; post-secondary education in Business, Administration, Logistics, or a related field is an asset. Strong attention to detail, communication, organization, computer skills, and the ability to manage multiple tasks in a fast-paced team environment are required; relevant experience and familiarity with TruckMate are assets but not required.

Skills

Data Entry
Customer Service
Written Communication
Verbal Communication
Attention To Detail
Organization
Time Management
Microsoft Outlook
Microsoft Excel
Recordkeeping
Shipment Tracking
Document Management
Task Prioritization
Issue Escalation
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Data Entry
Transportation
Logistics
Long-Haul Transportation
LTL
FTL
Intermodal Services
Customer Orders
Shipment Details
Shipment Tracking
Delivery Updates
Bills Of Lading
Proofs Of Delivery
Transportation Documents
Microsoft Outlook
Microsoft Excel
TruckMate
Dispatch Coordination
Warehouse Coordination
Sales Coordination
Accounting Coordination
Administrative Tasks
Customer Records
Email Management
Issue Escalation

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