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Added 25 mins ago
GT
Risk Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $35 to $42 CAD / hour
- Contract
Added 26 mins ago
WA
Full-Time Client Care Representative
We An-Ser
Regina, SK
- Full-time
At We An-Ser, we believe that exceptional, industry-leading customer service begins from within. It starts by cultivating a workplace culture anchored in genuine support, inclusivity,…
Added 56 mins ago
CF
À La Recherche D’un(e) Représentant(e) Aux Ventes Internes
Columbia Forest Products
Saint-Casimir, QC
- Full-time
…d’un(e) représentant(e) expérimenté(e) aux ventes internes et au service à la clientèle pour soutenir ses opérations…
Added 56 mins ago
RL
Telemarketing Representative
Royal LePage Terra Realty, Brokerage
Vaughan, ON
- Contract
Added 56 mins ago
A
Lenovo Assisted Sales Representative
Acosta
Mississauga, ON
- Part-time
Are you ready to turn your passion for tech into a thrilling career opportunity? As a Lenovo Assisted Sales Representative, you're about to embark on an adventure that's as exhilarating as…
Added 56 mins ago
A
Lenovo Assisted Sales Representative
Acosta
Ottawa, ON
- Part-time
Are you ready to turn your passion for tech into a thrilling career opportunity? As a Lenovo Assisted Sales Representative, you're about to embark on an adventure that's as exhilarating as…
Added 1 hour ago
TL
Service Writer
TruckPro, LLC
Ayr, ON
- Full-time
…administrative tasks. The ideal candidate bridges the gap between our service technicians and vendors, ensuring our mechanics have the parts they need to minimize fleet…
Added 5 hours ago
CO
Temporary Customer Experience Representative (up to 2 years)
City of Saint John
Saint John, NB
- Temporary
Join us as a Customer Experience Representative!
Added 5 hours ago
NC
Service Dispatch Coordinator
Newfoundland Capital Corporation Limited
Montreal, QC
- Full-time
Our Customer Support team is seeking a dynamic and detail-oriented Service Dispatch Coordinator to assist with the timely and efficient resolution of technical issues requiring technician…
Added 6 hours ago
One to One Support Worker (Recreation Worker 3)
City of New Westminster
BC · Parks and Recreation - All Facilities, British Columbia
…history with a viable and thriving economy and has a population representative of the diversity of the region. The City is staffed by talented and dedicated employees who work together to…
Added 7 hours ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Mississauga, ON
- $17.6 CAD / hour
- Contract
…and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for…
Added 7 hours ago
CS
Community Disability Worker (CP) - St Annes House
Catholic Social Services Alberta
AB · Edmonton, AB
- Part-time
Added 7 hours ago
CK
Gérant Magasin
Circle K
Chambly, QC
- Full-time
…full-time employees which may include Assistant Manager(s), Lead Representative(s) and Customer Service…
Added 9 hours ago
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Part Time Bridal Sales
David's Bridal
Edmonton, AB
- Part-time
…sold by them and taking care of them with one of the highest customer service scores in…
Added 11 hours ago
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Branch Manager
Air Liquide
Kamloops, BC
- Full-time
Added 12 hours ago
Bilingual Roadside Service Representative - Customer Service
Transportation Equipment Network - Canada
Moncton, NB
…leader in transportation equipment and solutions. We’re full-service and fully loaded with an industry-leading diverse fleet of over 80,000 trailers and a support network of 240 service…
Added 12 hours ago
R
Mail Insert Operator
REPAY
Mississauga, ON
- Full-time
Added 12 hours ago
C
Seasonal Customer Experience Representative
Canvaspop
Remote, Canada
- $19.7 CAD / hour
- Full-time
- Remote
We are currently looking for a Seasonal Customer Experience Representative. This job is remote and entirely performed online. This role requires a computer, headse
Added 13 hours ago
C
Automotive Customer Support Specialist (On-Site)
Concentrix
Hamilton, ON
- Full-time
Join a world-class team in Hamilton, ON, as an Automotive Customer Support Specialist! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences…
Added 13 hours ago
RH
Customer Service Representative
Reliance Home Comfort
Cambridge, ON
- Full-time
By joining Reliance as a Customer Service Representative, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and…
Added 13 hours ago
Guest Service Representative/Reservations Agent
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Tofino, BC
…unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work…
Added 13 hours ago
Valet/Welcome Ambassador
Wickaninnish Inn
Tofino, BC
…unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work…
Added 13 hours ago
Night Auditor
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Tofino, BC
…unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work…
Added 13 hours ago
PT Member Service Representative - USW7129
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Added 13 hours ago
Customer Care Representative
CareRx
Oakville, ON
CareRx is looking for a highly organized and enthusiastic Customer Care Representative to join our Pharmacy team in supporting a group of LTC Homes and Retirement Communities. Under the…

Action Force Transport

Customer Service Representative

Brampton, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Apr 7, 2027
Posting language: English
Posted: Oct 9, 2026

Original job description

About Action Force Transport

Action Force Transport has been a trusted name in Canadian logistics for over 20 years. With our head office in Brampton, ON, and terminals in Langley (BC), Calgary (AB), and Montreal (QC), we specialize in long-haul, temperature-controlled LTL and FTL transportation, including intermodal services across Canada.

As our operations continue to grow, we are looking for a dependable and detail-oriented Customer Service Representative to join our team.

Position Overview

The Customer Service Representative will support daily operations through data entry, administrative tasks, and responding to customer inquiries. This is an entry-level position suited for someone who is organized, comfortable working with computers, and able to manage multiple responsibilities in a fast-paced environment.

Key Responsibilities

Perform daily data entry, including entering customer orders, shipment details, and updating records in company systems.
Respond to customer inquiries through email and phone, providing accurate and timely information.
Assist customers with shipment tracking, delivery updates, and general transportation-related inquiries.
Review, upload, and maintain transportation documents, including Bills of Lading (BOLs), Proofs of Delivery (PODs), and other shipment paperwork.
Maintain accurate and organized customer records, shipment information, and internal documentation.
Monitor email inboxes, follow up on outstanding requests, and ensure timely responses.
Coordinate with Dispatch, Warehouse, Sales, and Accounting teams to assist with customer requests and daily operations.
Identify and escalate customer concerns or service-related issues to the appropriate department.
Complete general administrative duties, reporting, and other ad hoc tasks as assigned.
Support the team with additional customer service and operational responsibilities as required.

Required Skills & Competencies

Strong attention to detail and accuracy, particularly when entering and reviewing information.
Good written and verbal communication skills.
Strong organizational and time management skills, with the ability to prioritize multiple tasks.
Comfortable using computers, Microsoft Outlook, Excel, and other office applications.
Ability to work efficiently in a fast-paced, team-oriented environment.
Dependable, adaptable, and willing to learn new systems and procedures.
Professional and customer-focused approach when handling inquiries and resolving issues.

Education & Qualifications

High school diploma or equivalent required; post-secondary education in Business, Administration, Logistics, or a related field is an asset.
Previous experience in customer service, administration, or data entry is an asset but not required.
Experience in the transportation, trucking, or logistics industry is an asset.
Familiarity with transportation management systems, particularly TruckMate, is an asset but not required.

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More about this job

Responsibilities

Enter and maintain customer orders, shipment details, records, and transportation documents, while responding to customer inquiries and providing shipment tracking and delivery updates. Monitor requests and coordinate with Dispatch, Warehouse, Sales, and Accounting to support daily operations and escalate service concerns as needed.

Requirements

A high school diploma or equivalent is required; post-secondary education in Business, Administration, Logistics, or a related field is an asset. Strong attention to detail, communication, organization, computer skills, and the ability to manage multiple tasks in a fast-paced team environment are required; relevant experience and familiarity with TruckMate are assets but not required.

Skills

Data Entry
Customer Service
Written Communication
Verbal Communication
Attention To Detail
Organization
Time Management
Microsoft Outlook
Microsoft Excel
Recordkeeping
Shipment Tracking
Document Management
Task Prioritization
Issue Escalation
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Data Entry
Transportation
Logistics
Long-Haul Transportation
LTL
FTL
Intermodal Services
Customer Orders
Shipment Details
Shipment Tracking
Delivery Updates
Bills Of Lading
Proofs Of Delivery
Transportation Documents
Microsoft Outlook
Microsoft Excel
TruckMate
Dispatch Coordination
Warehouse Coordination
Sales Coordination
Accounting Coordination
Administrative Tasks
Customer Records
Email Management
Issue Escalation

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