Logistics Coordinator

About Action Force Transport

Action Force Transport is an established Canadian transportation and logistics company with over 20 years of experience. Headquartered in Brampton, Ontario, with terminals in Langley, BC, Calgary, AB, and Montreal, QC, we specialize in temperature-controlled LTL and FTL transportation across Canada.

We are seeking a motivated, organized, and proactive Logistics Coordinator to join our growing team.

Position Overview

The Logistics Coordinator will be responsible for managing day-to-day transportation operations, from providing freight quotations and processing customer orders to planning, dispatching, and coordinating shipments through final delivery.

Key Responsibilities

• Prepare and provide freight quotations, confirm bookings, and enter orders accurately into the transportation management system.
• Plan, schedule, and coordinate LTL and FTL shipments, including driver dispatch, route planning, and equipment utilization.
• Communicate with drivers, shippers, receivers, and customers to coordinate pickups, deliveries, and appointments.
• Monitor shipments, provide timely updates, and proactively resolve delays, service disruptions, and operational challenges.
• Maintain accurate shipment records and documentation, including BOLs, PODs, and order details.
• Coordinate transportation activities efficiently while maintaining service standards and controlling operating costs.
• Manage daily customer inquiries, rate requests, shipment bookings, and service-related concerns.
• Develop and maintain strong relationships with existing customers through reliable service and consistent communication.

Required Skills & Qualifications

• Minimum 2 years of experience in transportation logistics, dispatching, or freight coordination.
• Strong understanding of LTL/FTL transportation operations.
• Excellent communication, organization, and customer service skills.
• Ability to multitask, prioritize effectively, and make sound decisions in a fast-paced environment.
• Strong problem-solving abilities with a proactive and independent approach to work.
• Strong interpersonal skills with the ability to communicate professionally, build rapport, and maintain positive customer relationships.
• Proficiency with transportation management systems and Microsoft Office.
• Knowledge of Canadian transportation routes and markets is an asset.

Compensation & Benefits

• Competitive salary based on experience.
• Full-time, permanent position.
• Dental, extended health, and vision care benefits.
• Opportunities for career advancement and increased responsibility.
• Supportive, team-oriented working environment within a growing organization.