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Added 21 mins ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who…
Added 1 hour ago
MA
Sales Development Representative
Mosaic AI
Toronto, ON
- Full-time
…highly configurable, multi-product companies. We unify the customer, product, and support context scattered across a company's systems, then act on it across the case lifecycle: automating…
Added 1 hour ago
IF
Agent(e) au service à la clientèle
Impact Fulfillment Services
Ottawa, ON · Vanier, ON
- Full-time
Added 1 hour ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Part-time
Added 1 hour ago
AE
AE - Merchandise Leader (Part-Time)
American Eagle Outfitters
Edmonton, AB
- Part-time
Added 2 hours ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Waterloo, ON
- $17.6 to $17.95 CAD / hour
- Part-time
…and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for…
Added 2 hours ago
IB
Customer Experience Representative - Seasonal
Indigo Books & Music
Windsor, ON
- $17.95 to $26 CAD / hour
- Part-time
…and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for…
Added 2 hours ago
I
Seasonal Customer Experience Representative
Indigo
Waterloo, ON
- $17.6 to $17.95 CAD / hour
- Part-time
…and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their…
Added 2 hours ago
RC
Outside Sales Representative
Recycle City
Hamilton, ON
- Full-time
Added 2 hours ago
I
Customer Experience Representative - Seasonal
Indigo
Windsor, ON
- $17.95 to $26 CAD / hour
- Part-time
…and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their…
Added 3 hours ago
FH
Coordinator, Workforce Optimization Staffing Services
Fraser Health
Surrey, BC
- Full-time
…role you will be responsible for investigating and determining customer service needs, dealing with difficult staffing and/or timekeeping requests, facilitating resolution to staffing…
Added 3 hours ago
RM
Bylaw Enforcement Officer - Fort Chipewyan
Regional Municipality of Wood Buffalo
Fort McMurray, AB
- Full-time
Added 4 hours ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Oakville, ON
- Up to $17.95 CAD / hour
- Part-time
…and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for…
Added 4 hours ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Ottawa, ON
- Up to $17.95 CAD / hour
- Part-time
…and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for…
Added 4 hours ago
I
Seasonal Customer Experience Representative
Indigo
Oakville, ON
- $17.95 CAD / hour
- Part-time
…and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their…
Added 4 hours ago
BM
Front Desk Representative (Westin) - Year Round - Full Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
Added 4 hours ago
Phonathon Callers Fall 2026 / Appelant du phonathon automne 2026
McGill University
Mont-Royal, QC · Les Cours Mont Royal
Added 4 hours ago
UC
Route Trainee - UniFirst Canada
UniFirst Corporation
Drummondville, QC
- Full-time
…Trainee (RT) and take the first step toward a rewarding career in service and customer care. As an RT, you’ll receive hands-on training through our robust, blended learning programs while…
Added 4 hours ago
AI
Outside Sales Representative
American Iron & Metal (AIM)
Rivière-du-Loup, QC
- Full-time
Added 4 hours ago
AF
Food service sales representative
Alfa Food Service
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Company Description Alfa Food Service is an importer of fine coffees sourced from around the world, along with a range of complementary specialty food products such as Italian tomatoes,…
Added 4 hours ago
AI
Outside Sales Representative
American Iron & Metal (AIM)
Ottawa, ON
- Full-time
Added 4 hours ago
I
Seasonal Customer Experience Representative
Indigo
Ottawa, ON
- $17.95 CAD / hour
- Part-time
…and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their…
Added 5 hours ago
AE
Aerie - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Added 5 hours ago
AE
Aerie - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters
AB · Edmonton, AB
- Full-time
Added 5 hours ago
DB
Part Time Bridal Sales
David's Bridal
Winnipeg, MB
- $16 to $22.32 CAD / hour
- Part-time
…sold by them and taking care of them with one of the highest customer service scores in…

Action Furnace

Customer Service Representative

Calgary, AB, T2A 6K8, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 19, 2026

Original job description

Build your career with Action Furnace Calgary!

Schedule: Various morning shifts and evenings shifts ranging from a start time of 6:00 AM to an end time of 8:00 PM. Monday to Friday Schedule.

At Action Furnace, you're not just accepting another job - you're joining a team that believes in developing people, creating long-term careers and delivering exceptional customer service.

For over 50 years, Action Furnace has been helping Alberta homeowners stay comfortable while building a workplace where employees can learn, grow, and succeed. Guided by our values of Integrity, Teamwork, Teaching & Learning, and Embracing Change, we're committed to supporting both our customers and our employees every step of the way.

Why Join Action Furnace?

Compensation & Benefits

Competitive compensation
Structured wage progression that recognizes skill development, training, certifications, and increased responsibility
Performance incentive opportunities
Comprehensive Health & Dental benefits
RRSP matching program
Health Spending Account

What You'll Do:

Customer Engagement and Relationship Building

Deliver exceptional customer service on every inbound and outbound interaction.
Resolve customer concerns or direct them to the appropriate department for resolution
Represent the company's values and commitment to customer experience
Maintain a customer-first mindset during all interactions.

Appointment Scheduling

Schedule service, maintenance and sales appointments according to company procedures.
Gather and document accurate customer and equipment information.
Fill available capacity by offering alternative appointment times when appropriate.
Confirm appointment details and set clear customer expectations.

Data Entry and Record Keeping

Accurately enter customer information into Service Titan
Update customer profiles, contact information, and equipment records as needed.
Maintain data integrity by minimizing entry errors and correcting discrepancies.
Protect customer information and maintain confidentiality.

Customer Education and Product Knowlege

Explain company services, memberships, promotions, and scheduling options.
Educate customers on the benefits of maintenance programs and membership offerings.
Answer customer questions regarding products, services, pricing, and processes.
Identify opportunities to provide additional value through education and recommendations.

Cross Functional Collaboration

Communicate customer needs and concerns to Dispatch, Service, Maintenance, Install, and Membership teams.
Coordinate with other departments to resolve customer issues efficiently.
Participate in team meetings, training, and process improvement initiatives.
Assist with special projects and departmental initiatives when required.

What We're Looking For:

We're looking for people who are eager to learn, take pride in their work, and want to build a long-term career.

To be successful in this role, you'll have:

Strong problem-solving skills.
Excellent communication and customer service skills.
A positive attitude and willingness to learn.
Strong organizational skills.
The ability to work independently while contributing to a collaborative team environment.

Start Your Career with Action Furnace

If you're ready to learn, grow, and make a difference every day, we'd love to hear from you.

Action Furnace is committed to creating an inclusive and accessible workplace. If you require accommodation during any stage of the recruitment process, please let us know and we'll work with you to meet your needs.

Apply About employer

More about this job

Responsibilities

Deliver excellent service through inbound and outbound customer interactions, resolve concerns, and schedule appointments while setting clear expectations. Maintain accurate customer and equipment records, educate customers about services and memberships, and coordinate with internal teams to address customer needs.

Requirements

Candidates should have strong problem-solving, communication, customer service, and organizational skills, along with a positive attitude and willingness to learn. They should be able to work independently while contributing effectively to a collaborative team.

Skills

Customer Service
Problem-Solving
Communication
Appointment Scheduling
Data Entry
Record Keeping
Customer Relationship Building
Customer Education
Organization
Teamwork
Cross-Functional Collaboration
Conflict Resolution
Attention To Detail
Confidentiality
Adaptability

Benefits

Comprehensive Health And Dental Benefits
RRSP Matching
Health Spending Account
Performance Incentives
Structured Wage Progression

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Inbound Calls
Outbound Calls
Appointment Scheduling
Service Appointments
Maintenance Appointments
Sales Appointments
ServiceTitan
Data Entry
Customer Records
Equipment Records
Data Integrity
Customer Confidentiality
Customer Education
Maintenance Programs
Memberships
Promotions
Pricing
Dispatch
Service Department
Maintenance Department
Installation
Cross-Functional Collaboration
Process Improvement
Problem-Solving

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