Conseiller(ère) technique - Longueuil Toyota - Technical Advisor - Longueuil Toyota
- Longueuil, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English · French
- Posted
Original job description
English section of this bilingual listing.
Longueuil Toyota is currently looking for a Technical Advisor to join its dynamic team!
Are you organized, do you have an excellent sense of customer service, and do you enjoy working in a stimulating environment? This opportunity is for you!
Job Description
- Open and close work orders
- Schedule appointments for the following day
- Manage the fleet of courtesy vehicles
- Answer calls and schedule appointments
- Track parts on order
- Understand and apply manufacturer warranties, including prepaid maintenance plans
- Process requests related to extended warranties
- Manage multiple IT platforms
Requirements
- Experience in the automotive industry (any type of position)
- Passion for customer service and comfort interacting with the public
- Organizational skills and the ability to manage multiple tasks simultaneously
What We Offer
- Permanent position
- 5-day workweek (Monday through Friday)
- No weekend work
- Uniform provided
- Stable work environment within a rapidly expanding company
Salary: Starting at 60k/year.
Read the full bilingual original
Longueuil Toyota est présentement à la recherche d’un(e) Conseiller(ère) technique afin de compléter son équipe dynamique !
Vous êtes organisé(e), avez un excellent sens du service à la clientèle et aimez évoluer dans un environnement stimulant ? Cette opportunité est pour vous !
Description
Description du poste
Are you organized, do you have an excellent sense of customer service, and do you enjoy working in a stimulating environment? This opportunity is for you!
Job Description
Vous êtes organisé(e), avez un excellent sens du service à la clientèle et aimez évoluer dans un environnement stimulant ? Cette opportunité est pour vous !
Description
Description du poste
- Ouvrir et fermer les bons de travail
- Préparer les rendez-vous du lendemain
- Gérer la flotte de véhicules de courtoisie
- Répondre aux appels et fixer les rendez-vous
- Effectuer le suivi des pièces en commande
- Comprendre et appliquer les garanties du manufacturier, incluant les plans d’entretien prépayés
- Effectuer les demandes liées aux garanties prolongées
- Assurer la gestion de plusieurs plateformes informatiques
- Expérience dans le domaine de l’automobile (tout type de poste)
- Passion pour le service à la clientèle et aisance avec le public
- Sens de l’organisation et capacité à gérer plusieurs dossiers simultanément
- Poste permanent
- Horaire de 5 jours par semaine (lundi au vendredi)
- Aucune fin de semaine
- Uniforme fourni
- Environnement de travail stable au sein d’une entreprise en pleine expansion
- Salaire : À partir de 60k/année.
Are you organized, do you have an excellent sense of customer service, and do you enjoy working in a stimulating environment? This opportunity is for you!
Job Description
- Open and close work orders
- Schedule appointments for the following day
- Manage the fleet of courtesy vehicles
- Answer calls and schedule appointments
- Track parts on order
- Understand and apply manufacturer warranties, including prepaid maintenance plans
- Process requests related to extended warranties
- Manage multiple IT platforms
- Experience in the automotive industry (any type of position)
- Passion for customer service and comfort interacting with the public
- Organizational skills and the ability to manage multiple tasks simultaneously
- Permanent position
- 5-day workweek (Monday through Friday)
- No weekend work
- Uniform provided
- Stable work environment within a rapidly expanding company
More about this job
Responsibilities
The technical advisor is responsible for managing work orders, scheduling appointments, and overseeing the courtesy vehicle fleet. They also handle parts tracking, warranty applications, and the management of various IT platforms.
Requirements
Candidates must have experience in the automotive industry and a strong passion for customer service. Excellent organizational skills and the ability to manage multiple tasks simultaneously are required.
Skills
- Customer service
- Work order management
- Appointment scheduling
- Fleet management
- Parts tracking
- Warranty administration
- Extended warranty processing
- IT platform management
- Organizational skills
- Multitasking
- Automotive industry knowledge
Benefits
- Uniform provided
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Retail
- Transportation
- Trades
Keywords
- Technical Advisor
- Automotive
- Work Orders
- Customer Service
- Fleet Management
- Warranty
- Maintenance Plans
- IT Platforms
- Toyota
- Service Advisor