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Added 1 min ago
CR
Project Coordinator - Business Development
Cando Rail & Terminals
Canada
- Full-time
Cando provides specialized rail operating services. We provide a wide range of rail services including short line operations, industrial switching, material handling, terminal & transload…
Added 1 min ago
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Client Associate (IR licensed) Wood Gundy
CIBC
Winnipeg, MB
- Full-time
You’re a certified professional. You have current accreditation and are in good standing as an Investment Representative (IR) with Canadian Investment Regulatory Organization - Investment…
Added 16 mins ago
Project Manager - Industrialization
Westerkirk
Calgary, AB
…design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated…
Added 16 mins ago
PE
DZ Metered Delivery Driver
Primemax Energy
Ayr, ON
- Full-time
Primemax Energy is a North American leader in propane distribution and energy services. We supply alternative fuels, industrial gases, bulk liquids, chemicals, and food-grade transportation…
Added 16 mins ago
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Licensed Practical Nurse
Sherwood Park Primary Care Network
Sherwood Park, AB
- $28.66 to $37.74 CAD / hour
- Temporary
…to support the delivery of comprehensive primary healthcare services within a family medicine…
Added 31 mins ago
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Operational Risk & Controls Lead
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
The Insurance Operations & Distributor Services team is seeking an experienced, analytical, and collaborative leader to join our team as Operational Risk and Controls Lead.
Added 31 mins ago
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Social Worker Masters
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…practitioner responsible for the delivery of advanced psychosocial services to patients and families across the province. The Social Worker - MSW will work independently without readily…
Added 46 mins ago
Manager, Business Planning
Halton Region
Oakville, ON
…our employees. This position is eligible for the Hybrid Work Program, with a minimum requirement of three (3) days per week…
Added 46 mins ago
Trade Representative
Scotiabank
Ottawa, ON
Contributes to the overall success of the Virtual Channels, Wealth Services in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the…
Added 46 mins ago
LM
Senior Compensation Analyst, Total Rewards
Liberty Mutual Canada
Remote, Canada
- Temporary
- Remote
…multinational risks. Liberty Mutual Canada has over 350 employees and services its clients coast-to-coast from our regional offices in Vancouver, Calgary, Toronto, Montreal and…
Added 46 mins ago
Technical Specialist (Computer Services Officer 3)
The Government of Nova Scotia
Halifax, NS
…departments to fulfill their mandates with secure, user-friendly services. From healthcare and education to public safety, we collaborate to transform how services are designed and…
Added 1 hour ago
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Project Group Manager
Electrozad
London, ON
- Full-time
For more than a century, Electrozad has been Ontario’s trusted electrical distributor - delivering reliable products, services and solutions for commercial, industrial, and contractor…
Added 1 hour ago
Intern - Integrated Employment Services (Scarborough)
ACCES Employment
Toronto, ON
ACCES is seeking a motivated and detail-oriented student to support the delivery of Integrated Employment Services (IES). This placement offers hands-on experience in employment services,…
Added 1 hour ago
Intern - Integrated Employment Services (North York)
ACCES Employment
Toronto, ON
ACCES is seeking a motivated and detail-oriented student to support the delivery of Integrated Employment Services (IES). This placement offers hands-on experience in employment services,…
Added 1 hour ago
Intern - Integrated Employment Services (Toronto)
ACCES Employment
Toronto, ON
ACCES is seeking a motivated and detail-oriented student to support the delivery of Integrated Employment Services (IES). This placement offers hands-on experience in employment services,…
Added 1 hour ago
Membership Services Representative
YMCA of Northeastern Ontario
North Bay, ON
We are currently looking for Membership Services Representative to join our team of committed professionals. This Full-Time Hourly position within the Association is housed at the YMCA of…
Added 1 hour ago
Retail - Sales Representative
Wirelessdna
Toronto, ON
…customer loyalty by constantly answering questions, pitching services and providing advice on the most suitable devices and plans. Most of all they are strong team players who demonstrate a…
Added 1 hour ago
LM
Senior Compensation Analyst, Total Rewards
Liberty Mutual Canada
Toronto, ON
- Temporary
…multinational risks. Liberty Mutual Canada has over 350 employees and services its clients coast-to-coast from our regional offices in Vancouver, Calgary, Toronto, Montreal and…
Added 1 hour ago
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Universal Banker
CIBC
Toronto, ON
- Full-time
…meaningful difference in our clients' lives. As a Financial Services Representative Universal Banker, you’ll proactively engage with clients and leverage CIBC’s best-in-class mobile and…
Added 1 hour ago
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Senior Applied AI Scientist, Advanced Analytics & Modelling - Customer Intelligence
Canadian Tire Corporation
Toronto, ON
- Full-time
Build robust evaluation frameworks for ML and GenAI outputs, including representative test sets, quality measures, human review, regression testing, and analysis of failure modes.
Added 1 hour ago
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Senior ML/AI Engineer, Advanced Analytics & Modelling - Customer Intelligence Platforms
Canadian Tire Corporation
Toronto, ON
- Full-time
Build rigorous ML and GenAI evaluation frameworks using representative test sets, automated measures, human review, regression testing and analysis of failure modes.
Added 1 hour ago
HC
Client Access Representative - FT (#2026-496-CHS-329) EA
Hastings County
Belleville, ON
- Full-time
Hastings County has a current vacancy for Full-Time Client Access Representative in our Community and Human Services Department. Through commitment to established operating principles, this…
Added 1 hour ago
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Assessor Coordinator Degree Senior
HealthCareersInSask.ca
Yorkton, SK
- Full-time
Job Description: Provides assessment, care planning, client advocacy, and coordinating services and monitoring care needs. Participates in policy and program development, health education,…
Added 1 hour ago
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Public Health Inspector Degree
HealthCareersInSask.ca
Yorkton, SK
- Full-time
Job Description: Reporting to the Supervisor of the Public Health Inspection Program, the Public Health Inspector assists in the planning, delivery, assessment and improvement of public…
Added 1 hour ago
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Registered Nurse - Operating Room Casual
Clearpoint Health Network Inc.
Winnipeg, MB
- Part-time
Operating Room certification from an accredited program– Certificate required

Activate Games

Customer Care Representative

Winnipeg, MB, R3P 2S2, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Working hours: 20-30 hours per week
Posting language: English
Posted: Nov 4, 2026

Original job description

#EnterTheGame

Activate is a tech company known for creating Canada’s first full-scale interactive gaming facility. We are experiencing significant expansion and are looking to add Customer Care Representative to our growing operations team. A successful applicant will work independently or with a small team to support our North American customers.

We are currently hiring for a part-time vacancy (20-30 hours per week), based at our Head Office in Winnipeg, located at 1099 Wilkes Avenue, Unit 11. Candidates must have flexible availability across weekdays and weekends:

Daytime shifts primarily (Tuesdays and Wednesdays 9 a.m. - 5 p.m.).

Duties and Responsibilities

Act as the first point of contact for all customer inquiries for all locations
Answer inbound and place outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention
Answer customer questions, resolve complaints, or create appointments through a variety of channels including phone, chat, email, and social media with speed and professionalism
Take care of complex customer inquiries and problems, having experience and advanced knowledge
Draft status reports on customer service issues
Data entry and research as required to troubleshoot customer issues
Requires higher degree of skill and ability to explain most complex matters to ensure customer satisfaction and retention, and to sell services, and may require considerable adaptation in response to the particular customer in order to achieve success
Other tasks and duties as assigned

Qualifications

2 or more years of previous experience in a similar role is required
Excellent communication skills in written and oral English, French considered an asset
Ability to type at least 40 WPM
Experience with Freshdesk or other ticketing systems would be considered an asset
Willingness to work as early as 9 am and as late as 10 pm, depending on shift
Access to reliable transportation during the mentioned hours

Perks

Competitive wage
Casual and comfortable dress code
Free game play and employee discounts
Employee assistance program
On-site parking

Successful completion of a criminal record check is a condition of employment for this position.

About Activate

Taking entertainment into the future by fusing technology and physical activity together to create live-action gaming experiences, Activate is a technology company building interactive gaming facilities with locations across Canada and the US. Press play on this video to see Activate in action (we promise it’s worth it). Follow @activategames on TikTok, Instagram, and Facebook to stay locked in.

Activate is an equal opportunity employer. All qualified applicants will receive consideration for employment. Activate is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. To request reasonable accommodation for a protected characteristic, contact hr@playactivate.com which is an email monitored for this purpose.

We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.

#ZipRecruiter

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More about this job

Responsibilities

The Customer Care Representative acts as the primary point of contact for customer inquiries across multiple channels including phone, chat, and email. Responsibilities include resolving complaints, managing customer appointments, and performing data entry to support business operations.

Requirements

Candidates must have at least 2 years of experience in a similar role and possess excellent written and oral communication skills. Proficiency in typing at least 40 WPM and the ability to work flexible shifts, including weekends, are required.

Skills

Customer service
Communication
Data entry
Troubleshooting
Conflict resolution
Ticketing systems
Freshdesk
Call center operations
Sales
Time management
Professionalism
Multitasking

Benefits

Competitive wage
Casual and comfortable dress code
Free game play
Employee discounts
Employee assistance program
On-site parking

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Call Center
Interactive Gaming
Freshdesk
Data Entry
Customer Retention
Customer Satisfaction
Inbound Calls
Outbound Calls
Technical Support
Operations
Winnipeg
Retail
Gaming Facility

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