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Added 6 mins ago
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Universal Banker
CIBC
Toronto, ON
- Full-time
…meaningful difference in our clients' lives. As a Financial Services Representative Universal Banker, you’ll proactively engage with clients and leverage CIBC’s best-in-class mobile and…
Added 6 mins ago
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Senior Applied AI Scientist, Advanced Analytics & Modelling - Customer Intelligence
Canadian Tire Corporation
Toronto, ON
- Full-time
…patterns across hundreds of millions of transactions. Its outputs support Personalization, marketing, merchandising, dealer and broader customer analytics use…
Added 6 mins ago
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Senior ML/AI Engineer, Advanced Analytics & Modelling - Customer Intelligence Platforms
Canadian Tire Corporation
Toronto, ON
- Full-time
…patterns across hundreds of millions of transactions. Its outputs support Personalization, marketing, merchandising, dealer and broader customer analytics use…
Added 6 mins ago
HC
Client Access Representative - FT (#2026-496-CHS-329) EA
Hastings County
Belleville, ON
- Full-time
Hastings County has a current vacancy for Full-Time Client Access Representative in our Community and Human Services Department. Through commitment to established operating principles, this…
Added 6 mins ago
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Client Service Associate, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
…investment and account needs, execute client-initiated trades, support portfolio reviews and help Investment Advisors deliver responsive, personalized…
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Client Service Assistant, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
Support IA’s in individual client investment needs to provide professional, customized investment-related advise, sales and services.
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Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
Added 6 mins ago
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Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…principles, methods and techniques involved in performing nursing services relating to the care of patients in a Neonatal Intensive Care Unit. This knowledge is commonly obtained through…
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Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
Added 6 mins ago
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Clinic Assistant
HealthCareersInSask.ca
Melville, SK
- Full-time
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
Added 6 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
Added 6 mins ago
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Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
Added 6 mins ago
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Continuing Care Assistant
HealthCareersInSask.ca
Yorkton, SK
- Part-time
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
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Unit Assistant
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Job Description: Provides support to a unit/department by performing reception, clerical, portering and cleaning duties.
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Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
Added 6 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
Added 6 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
…principles, methods and techniques involved in performing nursing services relating to the care of patients in a Neonatal Intensive Care Unit. This knowledge is commonly obtained through…
Added 6 mins ago
Continuing Care Assistant
HealthCareersInSask.ca
Yorkton, SK
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
Added 6 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
Added 6 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
Added 6 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
Added 6 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
Added 6 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
Added 6 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
Added 6 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…

Activate Games

Customer Care Representative

Winnipeg, MB, R3P 2S2, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Working hours: 20-30 hours per week
Posting language: English
Posted: Nov 4, 2026

Original job description

#EnterTheGame

Activate is a tech company known for creating Canada’s first full-scale interactive gaming facility. We are experiencing significant expansion and are looking to add Customer Care Representative to our growing operations team. A successful applicant will work independently or with a small team to support our North American customers.

We are currently hiring for a part-time vacancy (20-30 hours per week), based at our Head Office in Winnipeg, located at 1099 Wilkes Avenue, Unit 11. Candidates must have flexible availability across weekdays and weekends:

Daytime shifts primarily (Tuesdays and Wednesdays 9 a.m. - 5 p.m.).

Duties and Responsibilities

Act as the first point of contact for all customer inquiries for all locations
Answer inbound and place outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention
Answer customer questions, resolve complaints, or create appointments through a variety of channels including phone, chat, email, and social media with speed and professionalism
Take care of complex customer inquiries and problems, having experience and advanced knowledge
Draft status reports on customer service issues
Data entry and research as required to troubleshoot customer issues
Requires higher degree of skill and ability to explain most complex matters to ensure customer satisfaction and retention, and to sell services, and may require considerable adaptation in response to the particular customer in order to achieve success
Other tasks and duties as assigned

Qualifications

2 or more years of previous experience in a similar role is required
Excellent communication skills in written and oral English, French considered an asset
Ability to type at least 40 WPM
Experience with Freshdesk or other ticketing systems would be considered an asset
Willingness to work as early as 9 am and as late as 10 pm, depending on shift
Access to reliable transportation during the mentioned hours

Perks

Competitive wage
Casual and comfortable dress code
Free game play and employee discounts
Employee assistance program
On-site parking

Successful completion of a criminal record check is a condition of employment for this position.

About Activate

Taking entertainment into the future by fusing technology and physical activity together to create live-action gaming experiences, Activate is a technology company building interactive gaming facilities with locations across Canada and the US. Press play on this video to see Activate in action (we promise it’s worth it). Follow @activategames on TikTok, Instagram, and Facebook to stay locked in.

Activate is an equal opportunity employer. All qualified applicants will receive consideration for employment. Activate is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. To request reasonable accommodation for a protected characteristic, contact hr@playactivate.com which is an email monitored for this purpose.

We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.

#ZipRecruiter

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More about this job

Responsibilities

The Customer Care Representative acts as the primary point of contact for customer inquiries across multiple channels including phone, chat, and email. Responsibilities include resolving complaints, managing customer appointments, and performing data entry to support business operations.

Requirements

Candidates must have at least 2 years of experience in a similar role and possess excellent written and oral communication skills. Proficiency in typing at least 40 WPM and the ability to work flexible shifts, including weekends, are required.

Skills

Customer service
Communication
Data entry
Troubleshooting
Conflict resolution
Ticketing systems
Freshdesk
Call center operations
Sales
Time management
Professionalism
Multitasking

Benefits

Competitive wage
Casual and comfortable dress code
Free game play
Employee discounts
Employee assistance program
On-site parking

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Call Center
Interactive Gaming
Freshdesk
Data Entry
Customer Retention
Customer Satisfaction
Inbound Calls
Outbound Calls
Technical Support
Operations
Winnipeg
Retail
Gaming Facility

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