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Added 9 mins ago
OA
Lot Associate - OpenRoad BMW/MINI Langley
OpenRoad Auto Group
Langley (District), BC · Langley, British Columbia
- Full-time
…locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team…
Added 24 mins ago
PI
Director of Quality
Promart Industrial
Sarnia, ON
- Full-time
This includes responsibility for our ISO 9001 quality management system, CSA N299.3 nuclear quality assurance program, CWB certified welding program, fabrication inspection activities,…
Added 24 mins ago
CR
Active Living Manager
COGIR Real Estate
Newmarket, ON
- Full-time
As our next Active Living Manager you are an energetic, vibrant, and creative leader who thrives on assessing residents' needs. You will be responsible for enhancing the quality of life for…
Added 24 mins ago
RG
Shift Supervisor
ROCKWOOL Group
Grand Forks, BC
- Full-time
We are the world leader in stone wool solutions. Founded in 1937 in Denmark, we transform volcanic rock into safe, sustainable products that help people and communities thrive. We are a…
Added 24 mins ago
A
Regional Service Agent
Allstate
Thunder Bay, ON
- Full-time
…belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity…
Added 24 mins ago
CS
Active Living Manager
Cogir Senior Living
Newmarket, ON · Alexander Muir Retirement Residence
- Full-time
As our next Active Living Manager you are an energetic, vibrant, and creative leader who thrives on assessing residents' needs. You will be responsible for enhancing the quality of life for…
Added 24 mins ago
R
Administrative Assistant
Resilience
Mississauga, ON · CAN - ON - Mississauga - Meadowpine Blvd
- Full-time
…staff at the RBI site, working under the direction of the Site Leader. Serves as the site's point of coordination for scheduling, internal communications, visitor and audit support, and…
Added 24 mins ago
T
Senior Manager, Global Controls Office (IT SOX)
TD
Toronto, ON
- Full-time
…overseeing the Internal Controls over Financial Reporting (ICFR) program at TD Bank Group (TDBG) to ensure compliance with SOX requirements. We are also responsible for setting up policies…
Added 24 mins ago
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Customer Service Representative - UniFirst Canada
UniFirst
Montreal, QC
- Full-time
As an industry leader in the rental, lease and sale of uniforms and facility services products, UniFirst Corporation has grown to become one of the largest companies in the garment services…
Added 39 mins ago
LT
Assistant Personal Training Leader
Life Time Inc.
Woodbridge, ON
- Full-time
As a PT Leader-2, you will lead and develop a team of Fitness Professionals to a successful career at Life Time. You will assist club leadership in bringing the Life Time Training brand and…
Added 39 mins ago
GD
GARAGE - Sales Team Leader FT - Rideau Centre
Groupe Dynamite, Inc Garage
Ottawa, ON
- Full-time
A competitive base salary and bonus plan, and a comprehensive benefits program that meets your needs; you will be at the forefront of a growing organization that understands the importance…
Added 39 mins ago
A
Central Services Agent
AccorHotel
Richmond, BC
- Full-time
Complimentary hotel stay for two through our BE OUR GUEST program
Added 39 mins ago
M
Director, Client Services
Medallia
Toronto, ON
- Full-time
Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of…
Added 54 mins ago
AR
Department Manager
Aldred Restaurants Ltd
Courtenay, BC
- Full-time
…benefits package valued at $12,185, including an annual bonus program, employer RRSP matching, extended health benefits, a wellness spending account, and…
Added 54 mins ago
TT
Recruiting Coordinator
Tundra Technical Solutions
Vancouver, BC
- Full-time
…commitment to global growth has set us apart as a visionary leader in talent recruitment and total talent…
Added 54 mins ago
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Slitter Operator
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Petrolia, ON
- Full-time
Perform checks on safety equipment and record results as part of an ongoing safety program
Added 54 mins ago
Customer Success Specialist
West Coast Reduction Ltd.
Vancouver, BC
Take advantage of our generous RRSP matching program after one year.
Added 54 mins ago
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Room Management Systems Architect
Schneider Electric
Montreal, QC
- Full-time
Shape the architectural vision and long-term evolution of Schneider Electric's Room Management Systems portfolio, serving as a trusted technical leader across the organization.
Added 54 mins ago
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Principal ASIC Design Engineer
Advanced Micro Devices, Inc
Markham, ON
- Full-time
You are a collaborative and technically influential engineering leader who thrives in solving complex design challenges and driving execution across multidisciplinary teams. You combine…
Added 54 mins ago
FH
Clinical Learning and Development Specialist
Fraser Health
Surrey, BC
- Full-time
…external partners to establish Fraser Health as a provincial leader in development, implementation and evaluation of clinical learning programs. Provides leadership in the design, planning,…
Added 1 hour ago
IP
Group Lead, Electrical
IPS-Integrated Project Services
Vaughan, ON
- Full-time
IPS, a Berkshire Hathaway company, is a global leader in technical consulting, architecture, engineering, procurement, construction management, commissio
Added 1 hour ago
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Key Holder - Le Labo - Full Time - Vancouver, BC
Estée Lauder Companies
Vancouver, BC
- Full-time
…first step towards a long term and fulfilling career with a leader in prestige…
Added 1 hour ago
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Service Advisor
Inland Truck & Equipment
Prince George, BC
- Full-time
Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your…
Added 1 hour ago
VA
Director, Project Design
Vortex Aquatic Structures International
Pointe-Claire, QC
- Full-time
We’re looking for an exceptional design leader to help shape the next chapter of our creative practice.
Added 1 hour ago
Part Time Water Bottler and Labourer
Water Treatment Equipment Co
Lloydminster, SK
Culligan has been a trusted leader in water treatment since 1936. Founded by a man with a simple plan, to support his family and provide innovative solutions that now improve the quality of…

Activate Games

Game Facilitator

Burlington, ON, L7L 6M6, Canada

Part-time

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Job details

Job type: Part-time
Experience: High school diploma, CAEC, GED, or equivalent, and/or 1 year of customer service experience is considered an asset
Posting language: English
Posted: Oct 5, 2026

Original job description

#EnterTheGame

Activate: What We Do

Activate is redefining how the world plays across Canada, US, and beyond into the global market. We’re a technology company that fuses a game, a workout, and a party into one unforgettable experience. We believe play should move people - physically and socially. Behind every room, you’ll need your reflexes, wits, and a team to beat the challenges - it’s easy to start, hard to beat.

▶️ Press play on this video to see Activate in action (we promise it’s worth it). Follow @activategames on TikTok, Instagram, and Facebook to stay locked in.

Position Overview

Enter The Role 📱

You’ll guide players through check-in, support customers during gameplay, and keep the store running at peak performance. The role is all about keeping the action flowing and delivering world class experience.

The environment is fast paced and high energy - it's perfect for those who are confident, social, and ready to jump into the action. If you love facilitating fun, tackling technical challenges, and levelling up the customer experience, you will thrive in this role.

This job posting is for an existing vacancy. This is a part-time, permanent position at our Burlington store located at 2030 Appleby Line, Unit D20, Burlington, ON, L7L 6M6.

Responsibilities/Accountabilities

Game Facilitation

Be professional in thought, language, and action
Exemplify excellence in facilitation, giving customers a great experience
Brief new groups thoroughly but concisely prior to the start of their experience
Observe customers in the gaming area and provide an explanation, if necessary
Participating with customers in games if needed to ensure customers have an excellent experience
Monitor and be attentive to game play, giving timely aid as necessary
Handle any malfunctions with support of leader
Maintain a clean and comfortable work environment

Check-In Facilitation

Warmly greet customers when entering or leaving establishment
Verify appointment times and explain the check-in process
Handle cash, debit, credit, or gift card transactions with customers
Issue receipts, and wristbands
Answer customer inquiries and involve a leader if the answer is not sufficient

Facility Maintenance

Cleaning facility and washrooms as needed: dusting, vacuuming, using cleaning supplies, etc.
Painting around the main facility, as needed
Aiding Team Lead in checking inventory of merchandise
Resetting and disinfecting wristbands
Cleaning and disinfecting available lockers and lounge
Notifying leader immediately of game failures or malfunctions
Touching up equipment; gluing props, and other unskilled tasks

Qualifications ✔️

High school diploma, CAEC, GED, or equivalent, and/or 1 year of customer service experience is considered an asset
Must be flexible and available to work evenings, weekends, and holidays
Strong communication skills, multi-tasking, and time management skills
Must be a people person - energetic, friendly and outgoing, with the ability to command attention in a crowd of people
Must be willing to work various shifts starting as early as 8 am and ending as late as 1 am (leaders will work within given availability)

Perks That Power Our People 🪙

Competitive wage with incremental pay increase
Group retirement plan (after eligibility period)
Employee assistance program (EAP)
Level up your career with growth opportunities
Ongoing learning and training with a focus on technology and innovation
Free game play and employee discounts
Fun and dynamic work environment
Casual and comfortable dress code
On-site parking

Activate is an equal opportunity employer. All qualified applicants will receive consideration for employment. Activate is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. To request reasonable accommodation for a protected characteristic, contact hr@playactivate.com which is an email monitored for this purpose.

We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.

Apply About employer

More about this job

Responsibilities

The Game Facilitator is responsible for guiding players through the check-in process and providing support during gameplay to ensure a high-quality customer experience. Additionally, the role involves maintaining the facility's cleanliness, managing transactions, and performing basic technical troubleshooting for game equipment.

Requirements

Candidates must possess a high school diploma, CAEC, GED, or equivalent, with customer service experience considered an asset. Applicants are required to be energetic, outgoing, and flexible to work evenings, weekends, and holidays.

Skills

Customer service
Communication
Multi-tasking
Time management
Cash handling
Technical troubleshooting
Facility maintenance
Teamwork
Conflict resolution
Public speaking
Attention to detail
Cleaning
Inventory management

Benefits

Competitive wage
Group retirement plan
Employee assistance program
Growth opportunities
Ongoing learning and training
Free game play
Employee discounts
Casual dress code
On-site parking

Visa sponsorship

Not detected in the job text

Keywords

Game Facilitator
Customer Service
Retail
Facility Maintenance
Cash Handling
Technical Support
Teamwork
Operations
Hospitality
Inventory
Cleaning
Communication
Multi-tasking
Time Management
Gaming

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