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Added 7 mins ago
TI
Manager
TekStaff IT Solutions
ON · Ontario, Canada
- Contract
This role will develop and manage strategic partnerships that enhance client's value proposition, drive customer acquisition, and strengthen client's position as the bank of choice for…
Added 8 mins ago
通
Sr Financial Analyst, Market Strategy & Revenue Management
通用磨坊股份有限公司
Mississauga, ON · Toronto, ON
- Full-time
…another and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s…
Added 8 mins ago
Customer Experience Lead
Laura Canada
Ottawa, ON
As a Team Leader, you possess a passion for fashion and customer service. You will be part of a winning team that provides a unique and memorable shopping experience to every customer. You…
Added 8 mins ago
Junior Processing Operator (PM)
Chudleigh's Bakery
Milton, ON
…team, and who pride themselves on making every Chudleigh’s experience…
Added 8 mins ago
Technical Documentation Manager
Tigercat | MacDonald Steel
Brant, ON
As the leader of the Technical Publications team, you will be responsible for developing the vision, processes, technologies, and team capabilities required to support Tigercat's expanding…
Added 8 mins ago
Retail Sales, VP
Sunwing Vacations Group
Toronto, ON
…our EPIC Values (entrepreneurial, passionate, innovative, and customer-centric) and our teams work together to deliver our purpose “passionate people making vacation dreams come…
Added 8 mins ago
Branch Manager
Price Industries Limited
Hamilton, ON
Customer service driven, with a strong sales record
Added 8 mins ago
LC
Assistant Department Manager Part Time Day
Loblaw Companies Limited
Moncton, NB
- Part-time
…products and deals our team members are there to give excellent customer service and memorable experiences. Our Assistant Department Managers are dedicated people leaders who navigate us to…
Added 8 mins ago
LC
Brand Marketing, Hard Discount, No Frills Co-op Student
Loblaw Companies Limited
Brampton, ON
- Full-time
The pay range for the co-op student role will reflect factors such as the candidate's experience, academic level, and the specific skillset required for the role.
Added 8 mins ago
Sales Support Coordinator
Enercare
Toronto, ON
Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and…
Added 8 mins ago
AL
Automotive Handler & Rail Offloader
Autoport Limited
Edmonton, AB
- Full-time
Chances are, we handled the car you drive today. As a transportation leader in the automotive industry, Autoport handles more than 2 million import and domestic vehicles annually. We are…
Added 8 mins ago
ST
Quality Engineer – Bilingual Korean/English
Sybridge Technologies
ON · Windsor, Ontario
- Full-time
…maintained throughout the entire manufacturing process. This leader will drive root cause analysis, corrective actions, and preventative measures to support operational excellence and…
Added 8 mins ago
O
Principal Client Success Manager
OpenText
Waterloo, ON
- Full-time
5+ years of experience in Client Success, Account Management, Client Experience, SaaS Consulting, or a similar customer-facing role.
Added 8 mins ago
O
Sr. Travel Project Manager
OpenText
Waterloo, ON
- Full-time
Previous experience and passion for leading innovative projects with a customer centric focus to provide exceptional service and value
Added 8 mins ago
J
Accounts Payable Specialist
Jamesway
Cambridge, ON
- $60,000 to $65,000 CAD / year
- Full-time
Jamesway is a leader in the poultry industry, committed to innovation and excellence. We specialize in developing state-of-the-art incubation products that meet the evolving needs of the…
Added 8 mins ago
PR
Client Executive, Commercial Risk Insurance
Purves Redmond Limited
Toronto, ON
- Full-time
We combine decades of experience with a forward-looking approach, delivering customized insurance, risk, and benefits solutions to clients across diverse industries. Our continued success…
Added 8 mins ago
TI
Director of Operations
TuxMat Inc.
Richmond Hill, ON
- Full-time
We are looking for an experienced operational leader who can assess a situation, find the underlying problem, weigh the trade-offs, exercise independent judgment and take ownership of…
Added 22 mins ago
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MANGO - Store Manager - Upper Canada Mall
Fox Group Canada Inc.
Newmarket, ON
- Full-time
We are looking for an experienced Store Manager who is an exceptional leader with the ability to motivate, inspire, and develop a high-performing store team. The Store Manager will be…
Added 22 mins ago
CD
Early Childhood Assistant (PT 18 Months Contract - Fraser Mustard)
Child Development Institute
Toronto, ON
- Part-time
Recognized as a leader and model for measurement-based impact, we are client-centred, family-centred, and data-informed. We are a place where professionals grounded in mental health, care,…
Added 22 mins ago
CD
Early Childhood Assistant (FT Perm - Wellesley)
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ON
- Full-time
Recognized as a leader and model for measurement-based impact, we are client-centred, family-centred, and data-informed. We are a place where professionals grounded in mental health, care,…
Added 22 mins ago
CF
Junior National Account Manager - Service Sales
Classic Fire + Life Safety
Toronto, ON
- Full-time
Thank you so much for considering our company in your career search! Classic Fire + Life Safety is a leader in the fire protection and life safety industry because of our talented,…
Added 22 mins ago
HÀ
Country Manager – Canada
HR à la carte
Mississauga, ON
- Full-time
Experience leading cross-functional teams in Sales, Operations and Customer Service.
Added 22 mins ago
T
Senior Business Analyst - TD Asset Management
TD
Toronto, ON
- Full-time
…provide recommendations and/or direction based on the end-to-end customer experience when making…
Added 22 mins ago
T
Senior Actuarial Analyst
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 22 mins ago
T
Finance Operations Analyst I
TD
Dieppe, NB
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…

Activate Games

Game Facilitator

Calgary, AB, T1Y 7K7, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Experience: High school diploma, CAEC, GED, or equivalent, and/or 1 year of customer service experience is considered an asset
Posting language: English
Posted: Oct 26, 2026

Original job description

#EnterTheGame

Activate: What We Do

Activate is redefining how the world plays across Canada, US, and beyond into the global market. We’re a technology company that fuses a game, a workout, and a party into one unforgettable experience. We believe play should move people - physically and socially. Behind every room, you’ll need your reflexes, wits, and a team to beat the challenges - it’s easy to start, hard to beat.

▶️ Press play on this video to see Activate in action (we promise it’s worth it). Follow @activategames on TikTok, Instagram, and Facebook to stay locked in.

Position Overview

Enter The Role 📱

You’ll guide players through check-in, support customers during gameplay, and keep the store running at peak performance. The role is all about keeping the action flowing and delivering world class experience.

The environment is fast paced and high energy - it's perfect for those who are confident, social, and ready to jump into the action. If you love facilitating fun, tackling technical challenges, and levelling up the customer experience, you will thrive in this role.

This job posting is for an existing vacancy. This is a part-time, permanent position at our Calgary (North East) store located at 2929 Sunridge Way NE #420, Calgary, AB T1Y 7K7 .

Responsibilities/Accountabilities

Game Facilitation

Be professional in thought, language, and action
Exemplify excellence in facilitation, giving customers a great experience
Brief new groups thoroughly but concisely prior to the start of their experience
Observe customers in the gaming area and provide an explanation, if necessary
Participating with customers in games if needed to ensure customers have an excellent experience
Monitor and be attentive to game play, giving timely aid as necessary
Handle any malfunctions with support of leader
Maintain a clean and comfortable work environment

Check-In Facilitation

Warmly greet customers when entering or leaving establishment
Verify appointment times and explain the check-in process
Handle cash, debit, credit, or gift card transactions with customers
Issue receipts, and wristbands
Answer customer inquiries and involve a leader if the answer is not sufficient

Facility Maintenance

Cleaning facility and washrooms as needed: dusting, vacuuming, using cleaning supplies, etc.
Painting around the main facility, as needed
Aiding Team Lead in checking inventory of merchandise
Resetting and disinfecting wristbands
Cleaning and disinfecting available lockers and lounge
Notifying leader immediately of game failures or malfunctions
Touching up equipment; gluing props, and other unskilled tasks

Qualifications ✔️

High school diploma, CAEC, GED, or equivalent, and/or 1 year of customer service experience is considered an asset
Must be flexible and available to work evenings, weekends, and holidays
Strong communication skills, multi-tasking, and time management skills
Must be a people person - energetic, friendly and outgoing, with the ability to command attention in a crowd of people
Must be willing to work various shifts starting as early as 8 am and ending as late as 1 am (leaders will work within given availability)

Perks That Power Our People 🪙

Competitive wage with incremental pay increase
Group retirement plan (after eligibility period)
Employee assistance program (EAP)
Level up your career with growth opportunities
Ongoing learning and training with a focus on technology and innovation
Free game play and employee discounts
Fun and dynamic work environment
Casual and comfortable dress code
On-site parking

Activate is an equal opportunity employer. All qualified applicants will receive consideration for employment. Activate is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. To request reasonable accommodation for a protected characteristic, contact hr@playactivate.com which is an email monitored for this purpose.

We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.

Apply About employer

More about this job

Responsibilities

The Game Facilitator is responsible for guiding customers through the check-in process and providing support during gameplay to ensure an excellent experience. Additionally, the role involves maintaining the cleanliness and functionality of the facility, including equipment and common areas.

Requirements

Candidates must have a high school diploma, CAEC, GED, or equivalent, with at least one year of customer service experience considered an asset. Applicants must be energetic, friendly, and available to work flexible shifts including evenings, weekends, and holidays.

Skills

Customer service
Communication
Multi-tasking
Time management
Cash handling
Facility maintenance
Technical troubleshooting
Conflict resolution
Teamwork
Public speaking
Attention to detail
Cleaning
Inventory management

Benefits

Group retirement plan
Employee assistance program
Growth opportunities
Ongoing learning and training
Free game play
Employee discounts
Casual dress code
On-site parking

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Game Facilitation
Facility Maintenance
Cash Handling
Retail
Hospitality
Technical Support
Inventory Management
Teamwork
Communication
Time Management
Multi-tasking
Cleaning
Disinfection
Safety
Operations
Customer Experience

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