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Added 4 mins ago
WC
(CAN) Technician - HVAC/R
Walmart Canada
Mississauga, ON
- Full-time
Leads field teams and mentors less-experienced Technicians and Apprentices on technical procedures and safety practices. Communicates effectively with customers to explain technical issues…
Added 4 mins ago
AA
Service Manager
Alberta AG Centre
Dunmore, AB
- Full-time
…agriculture industry since 2016 through expert knowledge, reliable service, and innovative solutions. We take pride in being part of the communities we serve and in fostering a workplace…
Added 4 mins ago
D
Manager, Sales Development Representative, Akai | Global
Deel
Canada
- Full-time
As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have…
Added 4 mins ago
Q
Senior Test Automation Engineer (French)
Quantiphi
Canada
- Full-time
We are looking for a Test Automation/QA Engineer to support a Contact Center as a Service (CCaaS) deployment, validating that DTMF IVR menus, call routing, and queue/skillset configurations…
Added 4 mins ago
CE
Network Engineer
Capgemini Engineering
Mississauga, ON
- Full-time
…end‑to‑end network and connectivity solutions for enterprise and service‑provider customers. You will work closely with customers and the Network engineering teams to translate business…
Added 4 mins ago
LB
DATA PROCESSING TECHNICIAN PRINCIPAL CLASS
Lester B. Pearson School Board (LBPSB)
Dorval, QC
- Full-time
Strong analytical, organizational, problem-solving, customer-service, and interpersonal skills.
Added 4 mins ago
TC
Line Boring Welder/Machinist (Various Schedules Available)
Toromont Cat
Sudbury, ON · Greater Sudbury, ON
- Full-time
…our team! A Welder/Machinist plays an important role in our Service department providing technical expertise to ensure superior customer service in the repair, fabrication of parts and…
Added 4 mins ago
LL
Shipper/Receiver
Liebherr-Canada Ltd.
Burlington, ON
- Full-time
The Liebherr Group has represented leading-edge technical products and services for more than 70 years and has proudly serviced Canadian customers directly since 1973. Liebherr-Canada Ltd.…
Added 4 mins ago
SB
Network Support Engineer
Sharp Brains
Kelowna, BC
- Contract
Sharp Brains is a global IT services and solutions company specializing in onsite IT support, network infrastructure, technical field services, and Smart Hands support. We work with clients…
Added 4 mins ago
B
Maintenance Team Lead
BGIS
Mississauga, ON
- Full-time
Perform rigorous safety assessments specifically targeting building equipment and recommend technical safety enhancements.
Added 4 mins ago
TG
Service Technician
The Good Access Company
Ottawa, ON
- Full-time
…growing team committed to quality craftsmanship, respectful service, and creating real change for individuals and families across the…
Added 4 mins ago
LM
Field Technician
Leavitt Machinery
Winnipeg, MB
- Full-time
…With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years. With a focus on learning and continuous…
Added 4 mins ago
A
Client Director
Arctiq
Montreal, QC
- Full-time
…landscape. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse…
Added 4 mins ago
AP
Maintenance Manager
Atlantic Packaging Products Ltd.
Hamilton, ON
- Full-time
…Quebec and United States), we’re committed to sustainability, customer excellence and community impact. Since 1945, we’ve supported local jobs and built a legacy of trust with our clients…
Added 4 mins ago
TH
Assistant Store Manager- Campbell River
The Home Depot
Campbell River, BC
- Full-time
Customers are acknowledged, Customer project needs are met, complaints are resolved, service is quick and efficient, store is properly stocked)
Added 4 mins ago
R
Préposé aux procédés électrolytiques Classe B / Processor Class B
Rolls-Royce
Montreal, QC
- Full-time
…types d'avions commerciaux et compte plus de 13 000 moteurs en service dans le monde ; nous faisons voler le…
Added 4 mins ago
R
Préposé aux procédés électrolytiques Classe B / Processor Class B
Rolls-Royce
Montreal, QC
- Full-time
…types d'avions commerciaux et compte plus de 13 000 moteurs en service dans le monde ; nous faisons voler le…
Added 4 mins ago
R
Préposé aux procédés électrolytiques Classe B / Processor Class B
Rolls-Royce
Montreal, QC
- Full-time
…types d'avions commerciaux et compte plus de 13 000 moteurs en service dans le monde ; nous faisons voler le…
Added 4 mins ago
SEASONAL ASSOCIATE
Boutique La Vie En Rose
Pointe-Claire, QC
You listen to customers’ needs to provide exceptional customer service;
Added 4 mins ago
Business Development Representative
Execulink Telecom
Woodstock, ON
…you will identify and pursue new business prospects, uncover customer needs, and align them with Execulink’s Voice, Data, Video, and Mobility solutions. You’ll also manage partner…
Added 19 mins ago
CA
Parts Manager
Capital Automotive Group
Derrick Chrysler Dodge Jeep Ram Fiat
- Full-time
Leadership Skills: Proven track record of motivating teams, resolving customer inquiries with exceptional service, and collaborating across departments.
Added 19 mins ago
WM
Residential Operations Manager
Waste Management, Inc. (WM)
Sudbury, ON
- Full-time
Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.
Added 19 mins ago
3
Terminal Support Specialist
3610e95b-f114-4044-bdee-00673368eb44
Delta, BC
- $81,120 to $94,896 CAD / year
- Full-time
The Terminal Support Specialist is part of the IT Operations Department and provides hands-on technical support for IT systems across GCT's terminal and office environments. The role…
Added 19 mins ago
Financial Advisor - Eglinton & Laird Branch
Scotiabank
Toronto, ON
Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, our focus is to provide exceptional…
Added 19 mins ago
Customer Experience Associate - Royal Bay Village, Victoria BC (30hrs/week)
Scotiabank
Victoria, BC
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide…

Activate Games

Game Facilitator

Calgary, AB, T1Y 7K7, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Experience: High school diploma, CAEC, GED, or equivalent, and/or 1 year of customer service experience is considered an asset
Posting language: English
Posted: Oct 26, 2026

Original job description

#EnterTheGame

Activate: What We Do

Activate is redefining how the world plays across Canada, US, and beyond into the global market. We’re a technology company that fuses a game, a workout, and a party into one unforgettable experience. We believe play should move people - physically and socially. Behind every room, you’ll need your reflexes, wits, and a team to beat the challenges - it’s easy to start, hard to beat.

▶️ Press play on this video to see Activate in action (we promise it’s worth it). Follow @activategames on TikTok, Instagram, and Facebook to stay locked in.

Position Overview

Enter The Role 📱

You’ll guide players through check-in, support customers during gameplay, and keep the store running at peak performance. The role is all about keeping the action flowing and delivering world class experience.

The environment is fast paced and high energy - it's perfect for those who are confident, social, and ready to jump into the action. If you love facilitating fun, tackling technical challenges, and levelling up the customer experience, you will thrive in this role.

This job posting is for an existing vacancy. This is a part-time, permanent position at our Calgary (North East) store located at 2929 Sunridge Way NE #420, Calgary, AB T1Y 7K7 .

Responsibilities/Accountabilities

Game Facilitation

Be professional in thought, language, and action
Exemplify excellence in facilitation, giving customers a great experience
Brief new groups thoroughly but concisely prior to the start of their experience
Observe customers in the gaming area and provide an explanation, if necessary
Participating with customers in games if needed to ensure customers have an excellent experience
Monitor and be attentive to game play, giving timely aid as necessary
Handle any malfunctions with support of leader
Maintain a clean and comfortable work environment

Check-In Facilitation

Warmly greet customers when entering or leaving establishment
Verify appointment times and explain the check-in process
Handle cash, debit, credit, or gift card transactions with customers
Issue receipts, and wristbands
Answer customer inquiries and involve a leader if the answer is not sufficient

Facility Maintenance

Cleaning facility and washrooms as needed: dusting, vacuuming, using cleaning supplies, etc.
Painting around the main facility, as needed
Aiding Team Lead in checking inventory of merchandise
Resetting and disinfecting wristbands
Cleaning and disinfecting available lockers and lounge
Notifying leader immediately of game failures or malfunctions
Touching up equipment; gluing props, and other unskilled tasks

Qualifications ✔️

High school diploma, CAEC, GED, or equivalent, and/or 1 year of customer service experience is considered an asset
Must be flexible and available to work evenings, weekends, and holidays
Strong communication skills, multi-tasking, and time management skills
Must be a people person - energetic, friendly and outgoing, with the ability to command attention in a crowd of people
Must be willing to work various shifts starting as early as 8 am and ending as late as 1 am (leaders will work within given availability)

Perks That Power Our People 🪙

Competitive wage with incremental pay increase
Group retirement plan (after eligibility period)
Employee assistance program (EAP)
Level up your career with growth opportunities
Ongoing learning and training with a focus on technology and innovation
Free game play and employee discounts
Fun and dynamic work environment
Casual and comfortable dress code
On-site parking

Activate is an equal opportunity employer. All qualified applicants will receive consideration for employment. Activate is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. To request reasonable accommodation for a protected characteristic, contact hr@playactivate.com which is an email monitored for this purpose.

We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.

Apply About employer

More about this job

Responsibilities

The Game Facilitator is responsible for guiding customers through the check-in process and providing support during gameplay to ensure an excellent experience. Additionally, the role involves maintaining the cleanliness and functionality of the facility, including equipment and common areas.

Requirements

Candidates must have a high school diploma, CAEC, GED, or equivalent, with at least one year of customer service experience considered an asset. Applicants must be energetic, friendly, and available to work flexible shifts including evenings, weekends, and holidays.

Skills

Customer service
Communication
Multi-tasking
Time management
Cash handling
Facility maintenance
Technical troubleshooting
Conflict resolution
Teamwork
Public speaking
Attention to detail
Cleaning
Inventory management

Benefits

Group retirement plan
Employee assistance program
Growth opportunities
Ongoing learning and training
Free game play
Employee discounts
Casual dress code
On-site parking

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Game Facilitation
Facility Maintenance
Cash Handling
Retail
Hospitality
Technical Support
Inventory Management
Teamwork
Communication
Time Management
Multi-tasking
Cleaning
Disinfection
Safety
Operations
Customer Experience

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