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LV
ASSISTANT MANAGER-EN
La Vie En Rose
Saint-Georges, QC · St-Georges, QC
- Full-time
You are a natural leader who knows how to motivate a team;
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5794 - 3rd Key
Lids
Timmins, ON
- $18.45 CAD / hour
- Part-time
…Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind…
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UM
Casting Production Coordinator (fixed term)
Ubisoft Montréal
Montreal, QC
- Full-time
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TM
Asset Integrity Electrical Engineer
The Mosaic Company
Esterhazy, SK
- Full-time
0+2 years of related experience required
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Kitchen Leader
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Ottawa, ON · Nepean, ON
- Full-time
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CF
Associate Director, PSP Operations
Canadian Forces Morale and Welfare Services
Ottawa, ON
- Full-time
…accordance with established policies, governance frameworks, and service standards. You will provide expert leadership and advice on operational planning, business management, financial…
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Montreal, QC
- Full-time
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LV
ASSISTANT MANAGER-EN
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Quebec, QC
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GE
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DO
Senior Manager, Community Services
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Peachland, BC
- Temporary
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EyeCare Advisor
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- Part-time
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UO
Employer Relations Specialist
University of Calgary
Calgary, AB
- Full-time
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Program Assistant, Indigenous Student Access Program
University of Calgary
Calgary, AB
- Part-time
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Senior Director, Information Security and End-User Technology (T & I) (Telework/Hybrid)
Radio-Canada
Toronto, ON
- Full-time
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Added 1 min ago
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Laboratory Warehouse Assistant (General Labour)
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North Vancouver, BC · CAN - BC - North Vancouver
- Full-time
ALS is a global leader in testing, inspection, and certification services. Our laboratories support clients across a range of industries by delivering accurate, timely, and reliable…
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General Manager
Optima Living
Wetaskiwin, AB
…resident experience, financial performance, human resources, and service delivery, while fostering a safe, supportive, and values-based environment for residents, families, and team…
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IC
Business Development Manager
ICC Compliance Center Inc
New Westminster, BC · Delta, British Columbia
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HVAC Apprentice Technician
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Kingston, ON
Must have Gas Technician ‘2’ (G2) license and 2 years of HVAC experience · Must have demonstrated a strong of technical, customer service skills and company metrics in current and previous roles
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AE
Aerie - Merchandising Team Leader (Assistant Manager)
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Edmonton, AB
- Full-time
You're a people leader: You're all about motivating and inspiring your team through AEO's core values. You're a role-model leader and you always hold your team accountable to rocking AEO's…
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Personal Banking Associate - Pierrefonds Sources (Full Time)
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Lot Associate - Mercedes-Benz Surrey
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Surrey, BC
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…locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada’s Best Employers and Best Managed Companies, we are looking for team…
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E1
English Teacher (ESL/TEFL) | Full-Time | Visa, Flights & Sponsored TEFL
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Prince George, BC
- Full-time
Career changers from customer service, retail, hospitality, corporate training, communications, banking, IT, media or non-profit
Added 17 mins ago
Logistic Assistant
Bayshore
Markham, ON
…protective equipment (PPE) as outlined by their department leader and in accordance with the employer’s safety requirements. This obligation applies to current PPE requirements and any…

Activate Games

Game Facilitator

London, ON, N6L 1A1, Canada

Part-time

Apply on activategames.bamboohr.com About employer

Applications open in a new tab.

Job details

Job type: Part-time
Experience: High school diploma, CAEC, GED, or equivalent, and/or 1 year of customer service experience is considered an asset
Posting language: English
Posted: Nov 13, 2026

Original job description

#EnterTheGame

Activate: What We Do

Activate is redefining how the world plays across Canada, US, and beyond into the global market. We’re a technology company that fuses a game, a workout, and a party into one unforgettable experience. We believe play should move people - physically and socially. Behind every room, you’ll need your reflexes, wits, and a team to beat the challenges - it’s easy to start, hard to beat.

▶️ Press play on this video to see Activate in action (we promise it’s worth it). Follow @activategames on TikTok, Instagram, and Facebook to stay locked in.

Position Overview

Enter The Role 📱

You’ll guide players through check-in, support customers during gameplay, and keep the store running at peak performance. The role is all about keeping the action flowing and delivering world class experience.

The environment is fast paced and high energy - it's perfect for those who are confident, social, and ready to jump into the action. If you love facilitating fun, tackling technical challenges, and levelling up the customer experience, you will thrive in this role.

This job posting is for an existing vacancy. This is a part-time, permanent position at our <store name> store located at <address>.

Responsibilities/Accountabilities

Game Facilitation

Be professional in thought, language, and action
Exemplify excellence in facilitation, giving customers a great experience
Brief new groups thoroughly but concisely prior to the start of their experience
Observe customers in the gaming area and provide an explanation, if necessary
Participating with customers in games if needed to ensure customers have an excellent experience
Monitor and be attentive to game play, giving timely aid as necessary
Handle any malfunctions with support of leader
Maintain a clean and comfortable work environment

Check-In Facilitation

Warmly greet customers when entering or leaving establishment
Verify appointment times and explain the check-in process
Handle cash, debit, credit, or gift card transactions with customers
Issue receipts, and wristbands
Answer customer inquiries and involve a leader if the answer is not sufficient

Facility Maintenance

Cleaning facility and washrooms as needed: dusting, vacuuming, using cleaning supplies, etc.
Painting around the main facility, as needed
Aiding Team Lead in checking inventory of merchandise
Resetting and disinfecting wristbands
Cleaning and disinfecting available lockers and lounge
Notifying leader immediately of game failures or malfunctions
Touching up equipment; gluing props, and other unskilled tasks

Qualifications ✔️

High school diploma, CAEC, GED, or equivalent, and/or 1 year of customer service experience is considered an asset
Must be flexible and available to work evenings, weekends, and holidays
Strong communication skills, multi-tasking, and time management skills
Must be a people person - energetic, friendly and outgoing, with the ability to command attention in a crowd of people
Must be willing to work various shifts starting as early as 8 am and ending as late as 1 am (leaders will work within given availability)

Perks That Power Our People 🪙

Competitive wage with incremental pay increase
Group retirement plan (after eligibility period)
Employee assistance program (EAP)
Level up your career with growth opportunities
Ongoing learning and training with a focus on technology and innovation
Free game play and employee discounts
Fun and dynamic work environment
Casual and comfortable dress code
On-site parking

Activate is an equal opportunity employer. All qualified applicants will receive consideration for employment. Activate is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. To request reasonable accommodation for a protected characteristic, contact hr@playactivate.com which is an email monitored for this purpose.

We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.

Apply on activategames.bamboohr.com About employer

More about this job

Responsibilities

The Game Facilitator is responsible for guiding customers through the check-in process, supporting gameplay, and ensuring an excellent, high-energy experience. Additionally, the role involves maintaining the facility's cleanliness and performing basic technical troubleshooting for gaming equipment.

Requirements

Candidates must have a high school diploma or equivalent, with at least one year of customer service experience considered an asset. Applicants must be energetic, possess strong communication skills, and be available to work flexible shifts including evenings, weekends, and holidays.

Skills

Customer service
Communication
Multi-tasking
Time management
Cash handling
Technical troubleshooting
Facility maintenance
Conflict resolution
Public speaking
Teamwork
Attention to detail
Interpersonal skills

Benefits

Competitive wage
Incremental pay increase
Group retirement plan
Employee assistance program
Growth opportunities
Ongoing learning and training
Free game play
Employee discounts
Casual dress code
On-site parking

Visa sponsorship

Not detected in the job text

Keywords

Game Facilitator
Customer Experience
Retail
Hospitality
Facility Maintenance
Cash Handling
Technical Support
Teamwork
Customer Service
Operations
Gaming
Entertainment
Communication
Time Management
Multi-tasking

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Work requirements

Jobs in Canada