Customer service representative jobs in Surrey, BC and nearby

Customer service representative jobs within 25 km of Surrey, BC, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

Counted Sep 18, 2026

Hiring at a glance

View jobs

Open jobs: 48
Employers: 41

Advertised starting pay

Not enough comparable pay figures yet.

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 0%0 listings
Hybrid: 8%4 listings
On-site: 92%44 listings

Employers hiring include U-Haul (4), Amazon (3), Cubic Corporation (2).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Surrey, BC and nearby

Within 25 km

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Customer Service Representative
Pillway
Delta, BC
Full-time
…team and play a pivotal role in shaping the future of pharmacy services in a high-growth, innovative environment. Pillway Pharmacy is on the lookout for a Customer Service Representative…
Customer Service Representative
TopBuild Corp.
Coquitlam, BC
Full-time
Customer Service Representative
BC Housing
Burnaby, BC
Full-time
Customer Service Representative/Route Service Representative
Gateway Services Inc
Surrey, BC
$22 to $26 CAD / hour
Full-time
Customer Service Representative/Route Service Representative – Gateway Pet Memorial
Customer Service Representative
Cubic Corporation
Burnaby, BC
Full-time
…is committed to solving global issues through innovation and service to our customers and…
Specialist, Customer Service Representative
RXO, Inc.
Burnaby, BC
Full-time
Senior Client Service Representative, Employee Benefits
HUB International
Burnaby, BC
Full-time
As a Senior Client Service Representative, you will work with complex clients to address inquiries and manage information regarding employee benefits coverage and ad
Customer Service Representative - Woola Power Systems
Woola Capital
Coquitlam, BC
Full-time
Woola Power Systems is seeking a highly organized and customer-focused Customer Service Representative to join our team. This role is responsible for coordinating generator maintenance and…
Customer Service Representative
Cubic Corporation
Burnaby, BC
Full-time
…is committed to solving global issues through innovation and service to our customers and…
Bilingual Customer Service Representative
Goldbeck Recruiting
Burnaby, BC
Full-time
…dedicated candidate to join their Care Team and provide excellent customer service, mainly over the phone and messaging platforms, while delivering a personalized customer…
Customer Service Representative
ActiveCo Technology Management
Port Coquitlam, BC
Full-time
At ActiveCo, a New Charter Company, we are seeking a Customer Service Representative (CSR) in Vancouver, BC (in other companies this person could hold the title of Customer Support…
Customer Service Representative
New Charter Technologies
Port Coquitlam, BC
Full-time
At ActiveCo, a New Charter Company, we are seeking a Customer Service Representative (CSR) in Vancouver, BC (in other companies this person could hold the title of Customer Support…
Bilingual Customer Service Representative (CSR) – (German or Dutch)
Fraserway RV
Delta, BC
Full-time
Bilingual Customer Service Representative (CSR) – Seasonal
Customer Service Representative 1
Fox Factory
Burnaby, BC
Full-time
FOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide. Our premium brand, performance-defining products and systems are…
Technical Customer Service Representative 2
Fox Factory
Burnaby, British Columbia
Full-time
FOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide. Our premium brand, performance-defining products and systems are…
Inside Sales/Customer Service Representative
EMS-Tech Inc
Burnaby, British Columbia
Full-time
Call Centre Agent (Service & Repair) - Delta (926)
Trail Appliances Ltd.
Delta, BC
Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent…
Client Service Representative, AECFV
Ethos Veterinary Health
Township of Langley, British Columbia
$18 to $23 CAD / hour
Full-time
Client Services Representative – Animal Emergency clinic of Fraser Valley
Customer Service Representative (Full Time)
Homes Alive Pets
Langley (District), BC
Full-time
Client Service Representative - Level 1
Brokerteam Insurance Group
Richmond, British Columbia
$45,000 to $55,000 CAD / year
Full-time
-Proficient in Microsoft Word, Excel, Outlook; EPIC, Applied Rating Services, ICBC and other Insurers’ portals an asset
Customer Service Representative
Critical Environment Technologies Canada Inc.
Delta, BC
Full-time
…detection manufacturer in North America. We design, manufacture and service gas detection systems for commercial HVAC, institutional, municipal, and industrial applications, including…
Customer Service Representative
Bunzl Canada
Pitt Meadows, British Columbia
Full-time
The Customer Service Representative will assist customers by educating them on our products and services, answering questions, taking and entering orders, utilizing & maintaining multiple…
Customer Service Associate (Contract)
RONA
Burnaby, British Columbia
Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…

No more jobs.

ActiveCo Technology Management

Customer Service Representative

Port Coquitlam, BC, Canada
ActiveCo BC - Port Coquitlam, Canada

Pay: The compensation is expected to start between $45,000-60,000.
Job type: Full-time

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

Jump to the original description

Responsibilities

Act as the primary point of contact for clients and coordinate service requests between customers and the technical services team. Manage technician schedules, triage incoming tickets, and ensure timely resolution of technical issues.

Requirements

Requires excellent communication and organizational skills with the ability to remain professional in high-pressure situations. Experience in technology managed services or ticket-based workflows is preferred.

Experience

2 to 5 years

Working hours

40 hours per week

Work arrangement

On-site

Skills

Customer Service
Ticket Management
Scheduling
Communication
Problem Solving
Critical Thinking
Interpersonal Skills
Organization
Triage
Microsoft Office
Dispatch Operations

Visa sponsorship

Not detected in the job text

Keywords

Customer Service Representative
CSR
Ticket Management
Managed Services
Dispatch
Triage
Microsoft Office
Client Services
Technical Support Coordination
Service Coordination
IT Services
Customer Support

Original job description

We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you.

At ActiveCo, a New Charter Company, we are seeking a Customer Service Representative (CSR) in Vancouver, BC (in other companies this person could hold the title of Customer Support Representative, Client Services Coordinator, Service Coordinator) to serve as the central point of coordination between clients and our technical services team while delivering exceptional customer support.

This is a full-time, onsite position based in Vancouver, BC.

In this role, you will work closely with customers, field technicians, and internal operations teams to manage service requests, prioritize technician workloads, and ensure issues are resolved efficiently using customer service and ticket management systems. You will play a critical role in maintaining clear communication, coordinating multiple priorities, and providing a calm, reassuring experience for clients during both routine requests and high-pressure situations.

To be successful in this role, you should thrive in a fast-paced environment, be highly organized, and confidently manage competing priorities. Strong communication skills, sound judgment, and the ability to keep both customers and technicians informed throughout the service process are essential.

We understand that great candidates may not meet every requirement listed. If you meet around 70% of the qualifications and are excited about this role, we encourage you to apply.

General Job Duties Include

Serve as the first point of contact for customer inquiries via phone, email, and other communication channels.
Triage incoming service requests and assign work to technicians based on urgency, workload, and skill set.
Monitor and adjust technician schedules throughout the day as priorities change.
Provide professional, calm, and reassuring support to clients during outages or other urgent situations.
Build and maintain strong customer relationships through proactive communication and exceptional service.
Identify customer needs and connect them with the appropriate technician or internal resource.
Track, document, and manage customer communications and follow-up activities.
Coordinate with technicians and internal teams to ensure timely issue resolution.
Monitor open service requests through completion and keep customers informed of progress.
Assist with customer-facing documentation, quotes, reports, and administrative tasks.
Maintain accurate records within company systems.
Perform additional duties as assigned.

Required Experience

Excellent verbal and written communication skills.
Strong organizational skills with the ability to manage multiple priorities simultaneously.
Customer-focused mindset with exceptional interpersonal skills.
Strong problem-solving and critical-thinking abilities.
Self-motivated, dependable, and able to take initiative in a fast-paced environment.
Ability to remain composed and professional during high-pressure customer situations.

Preferred Experience

Experience supporting business clients or customer accounts.
Experience coordinating service requests, dispatch operations, or ticket-based workflows.
Experience working within technology, managed services, or professional services environments.
Proficiency with Microsoft Office and customer service or ticketing platforms.
Ability to build long-term customer relationships through exceptional service.

Compensation

The compensation is expected to start between $45,000-60,000. Our offer will be determined by multiple factors including candidate experience and expertise and may vary from the amount listed above.

Before You Apply

Glad you’re here! If you’re looking for a place to grow, contribute, and actually matter, keep reading.

Once you apply, we’ll take a look at your experience. If you’re applying for a technical role, you’ll get a short, timed assessment. Nothing tricky, just real-world scenarios so you can show how you think and solve problems.

Who We Are

ActiveCo exists to help businesses move forward faster, smarter, and with fewer headaches.

Since 1999, we’ve partnered with companies that are tired of reactive IT and want something better. We help them plan, improve, and use technology as a real advantage, not a constant frustration.

We don’t do transactional work. We build long-term relationships and earn that by consistently showing up and delivering.

What It’s Like Here

This is a team of people who care.

About the work. About each other. About getting it right.

We take ownership, step in when needed, and work through challenges together. You’ll be trusted to think, contribute, and keep growing your skill set.

You will be challenged here, but you’ll also be supported. If you’re someone who wants to improve, take pride in your work, and be part of a team that has your back, you’ll do well here.

We’re not perfect, but we’re always getting better, and we expect everyone on the team to be part of that.

What We Value

Own it Do the right thing Get better every day Win as a team

Join Us

If you want to be part of a team that pushes, supports, and delivers, we’d love to connect.

ActiveCo, a New Charter Company, is committed to creating an inclusive environment and is proud to be an equal opportunity employer. ActiveCo, a New Charter Technologies Company, recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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