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ActivMed Practices & Research, LLC.

Clinical Operations Manager-Traveling CRC Team

Burlington, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Working hours: 30 hours per week
Posting language: English
Posted: Oct 27, 2026

Original job description

Alcanza is a growing multi-site, multi-phase clinical research company with a network of locations in AL, AZ, FL, GA, IL, MA, MI, MO, NV, VA, SC, TN, TX and Puerto Rico. We have established a strong presence across Phase I-IV studies and several therapeutic areas including vaccine, neurology, dermatology, psychiatry, and general medicine. Join us as we continue to grow.

The Manager, Clinical Operations – Traveling Team is responsible for the coordination and execution of clinical research support at various site locations

Essential Job Duties

Overall team management and support with a focus on supporting various sites with a high performing team, to enhance efficiencies, ensure patient safety and protocol/GCP/regulatory compliance, and meet targets.
Collaborating with departments leaders in Study Deliver, Operations, Strategy, and Training to coordinate delivery expectations, meet expected study milestones (such as site activation targets, enrollment targets, etc.), and delivery quality data to sponsors.
Overseeing resourcing allocations, site assignments and study team members' output and performance, to ensure study deliverables are on track, identifying risks to delivery or quality, and escalating any risks to clinical trial management deliverables (timeline, quality and budget).
Collaborating with management to support site performance goals, proactively identify and resolve issues, meet expected study milestones (such as site activation targets, enrollment targets, etc.), and ensuring overall quality of the data.
Assisting with initial and ongoing training for new and existing staff, regarding clinical systems, protocol specificities, Case Report Form (CRF) completion, Standard Operating Procedures (SOPs), GCP, IATA, and clinical plans and guidelines.
Overseeing site staff assigned to the studies, and assigned to assist various sites, and routinely assessing work outcomes, performance, and compliance
Overseeing people management activities including interviewing and selection, performance appraisals, employee counseling, career coaching and performance meetings. Managing assigned site staff, proactively identifying and resolving issues, and working to ensure successful site operations.
Overseeing team timecards and pay, absence tracking/approvals, new hire orientation and training for assigned staff / teams per operational needs.
Under the direction of the Site Director and the Principal/Sub Investigators, conducts the following according to study protocol, company processes & procedures, and in compliance with FDA, GCP/GDP/ALCOAC, ICH regulations and guidelines:
Screening of patients for study enrollment
Patient consents
Patient follow-up visits
Documenting in source clinic charts
Entering data in EDC and answers queries
Obtaining vital signs and ECGs
May perform basic lab procedures per protocol, such as: blood specimen collection, centrifuge operation, storing and shipping of lab specimens, accountability of specimens and notification of courier for specimen pick-up
Requesting and tracking medical record requests
Updating and maintaining logs, chart filing
Maintaining & ordering study specific supplies
Scheduling subjects for study visits and conducting appointment reminders
Building/updating source as needed
Conducting monitoring visits and resolving issues as needed in a timely manner
Ensuring study related reports and patient results are reviewed by investigator in a timely manner
Filing SAE/Deviation reports to Sponsor and IRB as needed
Documenting and reporting adverse events
Reporting non-compliance to appropriate staff in timely manner
Complete all activities needed for individual and team’s study start-up, including completing required training, uploading / printing certificates to file in ISF, etc.
Ensuring individual and team adherence to standard operating procedures, good clinical practice (GCP), FDA regulations, and company policies and procedures.
Collaborating with investigators, site teams, and support teams, to meet goals and timelines.
Employing problem-solving skills to propose and implement risk mitigations.
Participating and, at times, presenting in management, production, and site meetings.
Perform all other duties as required or assigned.

Travel: Up to 100% travel will be required

Minimum Qualifications: An associate’s degree and a minimum of 3 years of clinical research experience, or an equivalent combination of education and experience, is required. 1+ years of management experience required. Bi-lingual (English / Spanish) proficiency is a plus

Required Skills

Proficiency with computer applications such as Microsoft applications, email, electronic health records, web applications, and the ability to type proficiently (40+ wpm);
Strong project management and organizational skills
Ability to manage multiple priorities and timelines
Excellent communication and stakeholder management
Strong problem-solving and risk mitigation abilities
Strong organizational skills and attention to detail.
Well-developed written and verbal communication skills.
Must be professional, respectful of others, self-motivated, and have a strong work ethic.
Must possess a high degree of integrity and dependability.
Ability to work under minimal supervision, identify problems and implement solutions.
Ability to handle highly sensitive information in a confidential and professional manner, and in compliance with HIPAA guidelines.
Travel: Up to 50%, as needed.
Full-time employees regularly scheduled to work at least 30 hours per week are benefits-eligible, with coverage starting on the first day of the month following date of hire.
Medical, dental, vision, life insurance, short and long-term disability insurance, health savings accounts, supplemental insurances, and a 401k plan with a safe harbor match are offered.

Alcanza Clinical Research (“Alcanza”) is a national, collaborative network of clinical research sites, founded on the mission to accelerate the development of new therapies by reducing barriers to clinical research participation for all.

We conduct research on dozens of conditions in several therapeutic areas including psychiatry, neurology, dermatology, and infectious disease. Our work is important to the patients who participate, the scientists who develop these new therapies, and the entire medical community. Because all approved medications require clinical trials, the impact of your work is exponential, reaching many thousands of future patients and improving their quality of life.

Alcanza is a culturally competent organization. We treat each other with dignity, creating an environment where all individuals feel welcome, heard, and respected for their unique perspectives and aspirations. We put considerable effort into finding exceptional employees who mirror the values most important to us: Inclusive, Impactful, Compassionate, and Determined.

Alcanza Clinical Research is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, marital status, veteran status, disability, sexual orientation, gender identity or expression, genetic information, or any other category protected by law. We recognize that diversity and inclusion is a driving force in the success of our company.

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More about this job

Responsibilities

Manage and support a traveling clinical research team across multiple sites, overseeing staffing, performance, training, study delivery, timelines, data quality, and regulatory compliance. Support site-level clinical trial activities, including patient visits, documentation, data entry, safety reporting, monitoring, and coordination with investigators and internal teams.

Requirements

Requires an associate degree and at least three years of clinical research experience, or an equivalent combination of education and experience, plus at least one year of management experience. Candidates should have strong project management, organizational, communication, problem-solving, computer, and confidentiality skills; English-Spanish proficiency is a plus.

Skills

Clinical Research
Team Management
Project Management
Resource Allocation
Study Start-Up
Patient Screening and Enrollment
Informed Consent
Protocol Compliance
Good Clinical Practice
FDA Regulations
ICH Guidelines
Electronic Data Capture
Case Report Form Completion
Risk Mitigation
Stakeholder Management

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short-Term Disability Insurance
Long-Term Disability Insurance
Health Savings Accounts
Supplemental Insurance
401(k) With Safe Harbor Match

Visa sponsorship

Not detected in the job text

Keywords

Clinical Research
Clinical Operations
Clinical Trial Management
Phase I-IV Studies
Good Clinical Practice
FDA Regulations
ICH Guidelines
Good Documentation Practice
ALCOA-C
IATA
HIPAA
Standard Operating Procedures
Electronic Data Capture
Case Report Forms
Electronic Health Records
Microsoft Applications
Study Start-Up
Site Activation
Patient Enrollment
Informed Consent
Source Documentation
Clinical Monitoring
Adverse Event Reporting
Serious Adverse Event Reporting
Protocol Deviations
ECG
Specimen Collection
Specimen Shipping
Risk Mitigation
Clinical Data Quality

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