IT & data jobs in Canada

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Added 15 days ago
Software Development Manager, Amazon Financials Foundation Services (AFFS)
Amazon
Vancouver, BC
Must possess strong verbal and written communication skills, be self-driven and deliver high quality results in a fast paced environment
Added 15 days ago
A
Data Analyst
ARC'TERYX
North Vancouver, BC
- Full-time
As a Data Analyst, you play an essential role in making data accessible and useful across the planning and supply chain functions. You execute analyses, build reports and dashboards, and…
Added 15 days ago
CH
Data Engineer
Cardinal Health
Vaughan, ON · Canada-Vaughan
- Full-time
The Data & Analytics Function manages the analytics lifecycle, from data platforms and access through reporting, business intelligence, and advanced quantitative modeling. The function…
Added 15 days ago
CH
Data Engineer
Cardinal Health
Vaughan, ON · Canada-Vaughan
- Full-time
The Data & Analytics Function manages the analytics lifecycle, from data platforms and access through reporting, business intelligence, and advanced quantitative modeling. The function…
Added 15 days ago
AE
Data Analyst
Arc'teryx Equipment
North Vancouver, BC
- Full-time
As a Data Analyst, you play an essential role in making data accessible and useful across the planning and supply chain functions. You execute analyses, build reports and dashboards, and…
Added 15 days ago
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Data Engineer
TimePlay
Toronto, ON
- Full-time
As a Software Engineer working on our data platform, you’ll design, build and operate the data systems that support our products, analytics, and internal teams.
Added 15 days ago
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Network Administrator: Calgary, AB (Onsite) : FTE
AceStack
Calgary, AB
- Full-time
Ability to analyze operational data, identify risk trends, investigate recurring incidents, and recommend mitigation strategies.
Added 15 days ago
BM
Network Administrator
BULLIT MANAGEMENT SERVICES LIMITED
Calgary, AB
- Full-time
Added 15 days ago
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Senior Analyst, Walmart Services - WMC Systems Administrator
Walmart
Mississauga, ON
- Full-time
…Administrator will manage day-to-day system configuration, user access, data quality, reporting, issue resolution, documentation, and support platform enhancements across Walmart Connect’s…
Added 15 days ago
GI
Technical Support Analyst
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
Added 15 days ago
Systems Administrator
Exchange Technology Services Inc.
Winnipeg, MB
Added 15 days ago
AL
Technical Support Analyst
Acturis Limited
Victoria, BC
- Full-time
Hybrid work schedule: work from home up to 3 days per week
Added 15 days ago
AL
Technical Business Analyst Co-op at Acturis Canada - Winter 2027
Acturis Limited
Victoria, BC
- Internship
Added 15 days ago
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Specialist II, IT Support
QXO
Montreal, QC
- Full-time
Added 15 days ago
EC
QA Tester | Multiplayer FPS
E+E Consulting
Montreal, QC
- Full-time
The Culture: We value trust, autonomy, data-informed decisions, continuous improvement, and high-quality craftsmanship in a collaborative environment.
Added 15 days ago
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MSSQL Database Administrator
HRConnects
Montreal, QC
- Full-time
Help keep critical data platforms fast, resilient, secure, and ready to scale. In this senior role, you’ll lead advanced SQL Server and Azure database operations, improve production…
Added 15 days ago
SI
Data Scientist
Spait Infotech
Canada
- Full-time
Perform Exploratory Data Analysis (EDA) to identify trends, patterns, and relationships.
Added 15 days ago
RM
Systems Analyst
Remai Modern
Saskatoon, SK
- Full-time
Added 15 days ago
AL
Experienced Technical Business Analyst - Data Support
Acturis Limited
Victoria, BC
- Full-time
Work from home up to 3 days per week and in our Victoria, BC office for the other 2 days
Added 15 days ago
ZS
Principal Databricks Data Engineer
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Job Title: Principal Databricks Data Engineer
Added 15 days ago
VS
Senior Data Architect/Modeller
vTech Solution Canada
Toronto, ON
- Contract
Looking for someone who has hands-on data modeling experience - conceptual, semantic, logical and physical.
Added 15 days ago
LT
Databricks Business Systems Analyst (financial services)
Lorven Technologies Inc.
Toronto, ON
- Contract
We are seeking an experienced Data Designer / Business Systems Analyst (BSA) with 7+ years of relevant experience, hands-on exposure to Databricks, and a strong background in the financial…
Added 15 days ago
IS
QA Tester | Multiplayer FPS
Ironbelly Studios
Calgary, AB · Montreal, QC · Quebec, QC
- Full-time
The Culture: Trust-based, data-driven, and autonomous. We value continuous improvement and high-quality craftsmanship in a collaborative environment.
Added 15 days ago
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Senior SharePoint Systems Analyst
Keyera
Calgary, AB
- Full-time
Added 15 days ago
BP
HR & Pay Systems Analyst
Bruce Power
Bruce Power
- Full-time
Analyze and troubleshoot payroll result and discrepancies, checking data files and reports to verify that desired results have been achieved and if necessary initiate further corrective…

Acturis Limited

Technical Support Analyst

Victoria, BC, Canada

The annual salary for this position is $54,000.00 and will increase to $57,600.00 after probation. · Full-time

Apply on LinkedIn About employer

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Job details

Pay: The annual salary for this position is $54,000.00 and will increase to $57,600.00 after probation.
Job type: Full-time
Apply by: Apr 26, 2027
Posting language: English
Posted: Oct 28, 2026

Original job description

About Acturis Canada

Acturis is a leading Software-as-a-Service provider for general insurance. Founded in 2000, we have grown exponentially over the past 20 years. To date, more than 95,000 individuals, in over 40 countries, use Acturis solutions to power their business, and our platform manages over $17bn worth of transactions every year. By working closely with brokers, insurers, and MGAs, we have helped to create and shape the insurance market of today. In 2019 we launched our system in Canada with exciting opportunities for growth in a new marketplace. Our head office is based in Victoria, BC.

At Acturis we invest in recruiting, developing and promoting talent. With us you will:

Work with a talented, motivated and friendly group of like-minded colleagues
Learn how to combine innovation and technology to create new business models from a management team led by two former McKinsey partners
Be supported and encouraged to develop your skills and knowledge through structured training and coaching from experienced colleagues
Receive written constructive performance feedback and encouragement every quarter so that you know how to improve – you have no idea how unusual this is!
Be given real responsibility for your own projects as soon as you are ready

Why Join The Acturis Team?

Central location 15 minute walk from downtown Victoria with office patio and quick access to fitness facilities to take care of physical health
Receive a competitive salary and annual performance-based reviews
20 paid holiday days each year
100% employer paid benefits after three months on the job
Be eligible to participate in annual bonus and company share incentive schemes depending on performance and seniority
Hybrid work schedule: work from home up to 3 days per week. During probation this will be full time in our Victoria Office.

The Position

As a Technical Support Analyst you will be supporting Acturis grow in a new business area. You will receive structured targets, regular feedback and an annual performance review. You will also follow a clearly defined career path that recognises personal development and contribution to the company.

As a Technical Support Analyst you can expect to be responsible for:

Support clients over phone, webchat and tickets to solve system user problems and resolve customer questions and issues.
Solve challenging technical problems using a structured and logical approach
Help our Canadian clients understand the options and possibilities for how they can use the highly configurable and complex Insurance System
Identify and gather ideas for new functionality and services
Meet with and visit customers to build relationships and identify opportunities for improved use of the Insurance System
Support other teams in testing new releases of the Insurance System
Demonstrate application functionality and technical solutions to clients

You will be given early responsibility for discrete projects and will receive structured feedback 3 times a year.

Training

Acturis believes that a mix of internal and external training allows colleagues to develop rounded skills:

New joiners receive concentrated initial training and close mentoring
Colleagues are encouraged to complete industry standard training in relevant topics
More senior colleagues can choose courses with time set aside and the course paid for
The Acturis management team run training sessions to pass on experience and best practice

The annual salary for this position is $54,000.00 and will increase to $57,600.00 after probation.

Candidate Profile

An aptitude for applying technology and structured problem solving
An ability to work in teams and learn quickly
Computer literate (e.g. Word, Outlook, Excel) and able to pick up new concepts
Excellent communication skills
Enthusiastic about providing quality customer service
Logical, well organised and practical
Confident and eager to take responsibility
The following attributes are highly appreciated but not required:
- Science, Math and Engineering background
- Experience in Customer Service role (example positions include: food service/restaurants, retail, hospitality, help desk)

What happens next?

Think you’ll be a great fit for the Acturis Canada team? Here are what next steps could look like after you apply:

A member of our recruitment team will reach out to you to schedule a 30-minute online assessment.
A People Operations representative will schedule an introduction call.
You will be invited to participate in two case study type interviews.
You’ll meet with the Head of Customer Support based in the UK.
References will be contacted and an offer will be sent your way!

Acturis believes diversity drives innovation. We know that diversity also feeds success, so we are proud to be an equal opportunity employer.

Acturis is committed to providing an accessible recruitment and selection process. Should you require an accommodation in any part of the process, please contact recruitment@acturis.ca.

Apply on LinkedIn About employer

More about this job

Responsibilities

Support clients by phone, webchat, and tickets, resolving system problems and answering questions about the configurable insurance platform. Gather client feedback, demonstrate solutions, support release testing, build customer relationships, and take responsibility for discrete projects.

Requirements

Candidates should be comfortable applying technology and structured problem-solving, learn quickly, work well in teams, and communicate effectively while providing quality customer service. Computer literacy and an organized, practical approach are expected; a science, math, or engineering background and customer service experience are appreciated but not required.

Skills

Technical Support
Customer Service
Structured Problem Solving
Troubleshooting
Client Communication
Teamwork
Learning Quickly
Microsoft Word
Microsoft Outlook
Microsoft Excel
Organization
Logical Thinking
Customer Relationship Building
Software Testing
Application Demonstration

Benefits

Paid Holidays
Employer-Paid Benefits
Annual Bonus
Company Share Incentive Scheme
Hybrid Work Schedule
Training and Coaching
Performance-Based Reviews

Visa sponsorship

Not detected in the job text

Keywords

Software-As-A-Service
General Insurance
Insurance System
Technical Support
Customer Support
Customer Service
Troubleshooting
Structured Problem Solving
Phone Support
Webchat
Ticketing
Configurable Software
Customer Feedback
Software Release Testing
Application Demonstrations
Microsoft Word
Microsoft Outlook
Microsoft Excel
Training
Mentoring
Performance Reviews
Project Responsibility

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IT & data jobs in Canada

Software Development Manager, Amazon Financials Foundation Services (AFFS)

Data Analyst

Data Engineer

Data Engineer

Data Analyst

Data Engineer

Network Administrator: Calgary, AB (Onsite) : FTE

Network Administrator

Senior Analyst, Walmart Services - WMC Systems Administrator