Find work in Canada.

324,123 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 min ago
Nurse Practitioner (NP) - Primary care and Mental Health Focus
Durham Community Health Centre
Oshawa, ON
Full-time
Employment Status: Temporary Full-Time contract until March 2029
Added 1 min ago
Marketing Intern, Deli Cheese (8 month contract)
Lactalis Canada
Toronto, ON · Etobicoke, ON
Volunteer
Lactalis Canada’s student program encourages curiosity, creativity, professional development, and personal growth. Not only will you develop your expertise through hands-on experiences, but…
Added 1 min ago
Operations Administrative Specialist
City of Vaughan
Vaughan, ON
$77,376 to $82,602 CAD / year
Contract
Operations Administrative Specialist (Contract)
Added 1 min ago
Human Resources Business Partner-Contract
Schindler Group
Toronto, ON
Full-time
Support the development and maintain effective employee/labour relations in a professional, consistent and fair manner
Added 1 min ago
Senior Project Manager
Almadev
Toronto, ON · North York, ON
Full-time
…developments. This is a senior leadership role for a construction professional with a proven track record of managing multiple projects through the full project life cycle, from…
Added 1 min ago
Project Manager - QA Lead (Derivatives Testing & Migration)
Robertson & Company Ltd.
Toronto, ON
Contract
1 Year Contract – Chance to Extend or Convert
Added 1 min ago
Quality Assurance Analyst, OHdio Team (French Services) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
Full-time
Opportunities for continued learning and professional development.
Added 1 min ago
Vice President, Surety
Gallagher
Toronto, ON
$120,000 to $170,000 USD / year
Full-time
Encourage professional growth and knowledge sharing across the team.
Added 1 min ago
Operations Officer II - Bilingual
Robertson & Company Ltd.
Mississauga, ON
Contract
Contract Period: 12 months with potential to extend or convert
Added 1 min ago
Cleaner
OCS
Dorchester, ON
Full-time
📝 Professional Growth : 600+ live learners across UK&I - Empowering colleagues with further development and qualifications!
Added 1 min ago
Legal Administrative Assistant
STRIVE Recruitment Inc.
Vancouver, BC
$65,000 to $80,000 CAD / year
Full-time
…enterprises to Fortune 500 organizations for their permanent, contract, and temporary recruitment…
Added 1 min ago
Senior Contract Administrator
Turner & Townsend
Calgary, AB
Full-time
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Added 2 mins ago
Manager Accounting Standards and Policies (Contract)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Mississauga, ON · New Glasgow, NS
Sobeys is full of exciting opportunities, and we are looking for top talent to join our team! We have a contract opportunity for an Accounting Manager, Standards & Policies on our Finance…
Added 2 mins ago
Visiting Nurse - Hospital to Home Program
Circle of Care, Sinai Health
Toronto, ON
We are looking for: A Full-Time Visiting Nurse (1 Year Contract)
Added 2 mins ago
Respite Worker - 18 Month Contract
SAAAC Autism Centre
Toronto, ON · Scarborough, ON
Job Type & Duration: Full Time, Contract 18-Months
Added 17 mins ago
INTERNAL APPLICANTS ONLY - Activity Coach, On-call (12 week contract)
MOSAIC
Surrey, BC
Part-time
Added 17 mins ago
Senior Financial Analyst (FA III)
BGIS
Markham, ON
Full-time
…cycle and is involved in full accounting cycle for a client contract (s) or business unit(s). At this level, the incumbent typically supports multiple portfolios and complex…
Added 17 mins ago
Project Manager
WSP
Lethbridge, AB
Manage project financials, including budgeting, forecasting, invoicing, and contract administration, while supporting procurement and coordination of subconsultants and contractors.
Added 31 mins ago
Chargé de projet
VINCI Energies
Vancouver, BC
Full-time
Professional Engineer (P.Eng.) designation (Asset)
Added 31 mins ago
Project Manager I - FTT
TransLink
Vancouver, BC · Greater Vancouver, BC
$91,840 to $137,760 CAD / year
Temporary
Assist participating First Nations with the procurement and administration of consultants, contractors, and professional service providers for transportation studies, design initiatives,…
Added 31 mins ago
AVP, Senior Portfolio Manager TA&A (SBS)
SCOR
Toronto, ON · Greater Toronto Area, Canada
Full-time
…involves overseeing insurance and/or reinsurance accounts, contract intake, technical accounting, claims handling, cash flow management, and ensuring compliance with internal controls and…
Added 32 mins ago
Project Manager
Metrolinx
Canada
Full-time
…consultant studies, reports, design proposals, specifications and contract documents for compliance with Metrolinx policies, procedures and standards, and any other applicable industry…
Added 32 mins ago
Event Coordinator
Canadian Medical Protective Association
Ottawa, ON
Full-time
…delivers integrated purchasing, supply chain management, leasing, contract management, archiving, and information intake services, and provides strategic leadership and coordination for…
Added 32 mins ago
Part-Time Budget Officer, International Education Centre
Algonquin College
Ottawa, ON
Part-time
Added 32 mins ago
Outside Sales Representative - Food Distribution
Recrute Action
Montreal, QC
Ongoing training and professional development opportunities.

Acuity Insights

Bilingual Casper Test Support Agent (On-Demand Contract Work Remote in Canada)

Remote, Canada

Workplace: Remote
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

Casual Independent Contractor | Remote, Canada | $25 CAD/hour | Minimum 4 paid hours/week

Help applicants feel supported when it matters most.

Every year, thousands of people complete Casper as part of applying to programs in medicine, nursing, and other professions.

Casper helps universities and colleges learn more about applicants beyond their grades. It looks at human skills that matter in these professions, like empathy, communication, ethical judgment, and problem-solving.

For applicants, completing Casper can be an important step toward the education and career they’re working toward. While a test is happening, our Test Support Agents are behind the scenes making sure things run smoothly and helping applicants when they run into problems.

That’s where you’ll come in.

We’re looking for English/French bilingual contractors across Canada to join our community of Test Support Agents for flexible, part-time work.

As a Test Support Agent, you’ll support applicants in real time while they complete their Casper test. You’ll answer questions, help solve technical problems, reassure applicants who may be anxious or frustrated, and help them get back on track when something goes wrong.

You’ll also help make sure tests are completed fairly and according to the rules. This includes monitoring live tests, connecting with applicants when something needs to be addressed, and flagging anything that needs a closer look.

Outside of live tests, some of your hours may include answering applicant questions, reviewing ID submissions, or reviewing test recordings when the team needs to look more closely at something that happened.

This is flexible, remote work that can fit alongside school, another job, or other commitments. You’ll have a minimum of four paid hours each week, with much of our live test support happening during evenings and weekends.

You don’t need previous experience with Casper or assessment work. We’ll teach you what you need to know through paid training and give you opportunities to shadow experienced Test Support Agents before supporting tests on your own.

What matters most is that you communicate clearly, stay calm when someone needs help, notice the details, make thoughtful decisions, and genuinely enjoy helping people.

You’ll support applicants in both English and French, so you’ll need professional fluency in both languages, written and spoken. English is the main language we use at Acuity, while your French will help us provide the same level of support to French-speaking applicants.

What You’ll Do

Help applicants during live Casper tests

You’ll be there while applicants are taking their test, helping them when they have questions or something goes wrong.

You’ll:

Answer applicant questions and provide clear guidance in English and French.
Help troubleshoot common technical issues with things like internet connections, browsers, or accessing the test.
Support applicants who may be confused, anxious, frustrated, or upset, helping them understand what to do next.
Monitor live tests to make sure test rules are being followed.
Connect with applicants when an issue needs to be addressed and flag anything the team needs to look into further.

Help outside live tests

Some of your hours may also include:

Answering applicant questions and helping solve issues outside scheduled tests.
Reviewing applicant ID submissions.
Reviewing test recordings when something that happened during a test needs a closer look.
Sharing feedback when you notice a recurring problem or a way we could make the experience better for applicants.

What Will Help You Thrive as a Test Support Agent

There’s no single background that prepares you for this work. You might have experience in customer service, student support, live chat, technical support, or another role where you’ve helped people. You may also be earlier in your career and have built these skills through school, volunteering, or other experiences.

What matters most is how you approach the work. You’ll likely thrive as a Test Support Agent if you:

Communicate clearly and with empathy. You can explain things simply, listen to understand what someone needs, and adjust how you communicate depending on the situation.

Stay calm when things get stressful. When someone is anxious, frustrated, or upset, you can reassure them while continuing to think clearly about what to do next.

Think things through. You can understand what’s happening, work through a problem, and recognize when you need to ask for help or bring someone else in.

Notice the details. You pay attention, spot when something doesn’t look quite right, and take the time to understand why.

Follow through on your commitments. If you say you’ll be there for a test session, your teammates and the applicants you’re supporting can count on you.

Like helping people. You get satisfaction from solving problems, making things easier for someone else, and contributing to a team that welcomes questions, feedback, and ideas.

The Practical Details

This is a casual independent contractor opportunity.
You’ll earn $25 CAD/hour, with a minimum of 4 paid hours each week.
You can work remotely from anywhere in Canada.
Live test support mostly happens during evenings and weekends in Eastern Time, with occasional early-morning sessions.
Your hours will include live test sessions and may include other Applicant Support work outside test times.
You’ll submit an invoice for the hours you work every two weeks, and Acuity will pay you twice per month.
Because you’ll be an independent contractor, Acuity won’t deduct taxes from your pay. You’ll be responsible for reporting this income and paying any taxes you owe.

To join our TSA community, you’ll need:

To live in Canada and be legally able to work in Canada.
Strong English and French skills, both written and spoken.
A reliable computer and internet connection.
A smartphone for two-factor authentication.
Availability to support our live test schedule.
No plans to apply in the near future to a school or program that requires Casper.

Training & Getting Started

You won’t be expected to know how to support a Casper test on day one. We’ll teach you.

Your paid training will include:

A live onboarding session with the team.
Online training modules you can complete remotely.
Two to three live test sessions where you’ll shadow experienced Test Support Agents before supporting tests on your own.

You’ll learn how Casper works, the tools and processes you’ll use, common problems applicants may run into, and how to handle different situations during a live test.

All required training and shadowing time is paid.

Steps to Join Our TSA Community

We’ve kept the steps simple, giving you a chance to learn more about the work while we get to know you, too.

Apply. Complete a short application and tell us a little about yourself, your English and French skills, your availability, and what interests you about the opportunity.

Complete a bilingual mini-Casper. If you move forward, we’ll invite you to complete a shorter bilingual version of Casper. This helps us learn more about how you think and approach situations similar to those you may encounter in this work.

Meet someone from Applicant Support. You’ll have a short video conversation with a member of our team. We’ll get to know you, and you’ll have plenty of time to ask questions about the role and what it’s like to be a TSA.

Join our TSA community. If it’s a match, we’ll send you an independent contractor agreement and get you started with paid training and test shadowing.

Before You Apply

Thoughtful use of AI is welcome. If you use AI to help with your application, make sure the final application still reflects your own experiences, ideas, and voice. We want to get to know you, not your AI tool.

About Acuity Insights

Acuity Insights creates products that help universities and colleges understand more about the people applying to and learning within their programs.

Our work starts with a simple idea: people are more than their grades. We believe potential can be understood and developed, not just measured.

Casper was created by researchers at McMaster University and has now been completed by more than 1 million applicants. Today, universities and colleges across Canada and around the world use Casper to understand more about the human skills applicants bring alongside their academic achievements.

Apply About employer

More about this job

Responsibilities

Support applicants in real-time during Casper tests by answering questions, troubleshooting technical issues, and ensuring test rules are followed. Additionally, perform administrative tasks such as reviewing ID submissions and test recordings outside of live sessions.

Requirements

Candidates must be legally able to work in Canada and possess professional fluency in both English and French. A reliable computer, internet connection, and smartphone are required, along with the ability to work flexible hours including evenings and weekends.

Skills

Customer service
Technical support
Bilingual
Communication
Empathy
Problem-solving
Conflict resolution
Attention to detail
Time management
Troubleshooting
Monitoring
Decision making

Benefits

Paid training
Flexible schedule

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Casper
Test Support Agent
Remote
Independent Contractor
Technical Support
Customer Service
Bilingual
Troubleshooting
Monitoring
Assessment
Education
Data Review
Communication
Empathy
Problem-solving
Flexibility
Training
Onboarding
Acuity Insights

Report this job