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Adag Group

Quality Assurance & Engineering Process Specialist

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 18, 2026
Posting language: English · French
Posted: Oct 19, 2026

Original job description

English section of this bilingual listing.

Adag is seeking a Quality Assurance & Engineering Process Specialist to develop, implement, and maintain the company's Quality Management System (QMS), ISO certification programs, and engineering processes. The successful candidate will be responsible for ensuring compliance with ISO standards, documenting and improving business and engineering workflows, managing audits, and promoting continuous improvement across the organization.

Key Responsibilities

Quality & ISO Compliance

Maintain and improve the company's Quality Management System (QMS).
Support ISO certifications, surveillance audits, and recertification activities.
Conduct internal audits and manage corrective and preventive actions (CAPA).
Ensure compliance with quality policies, procedures, and industry standards.
Track quality metrics and drive continuous improvement initiatives.

Engineering Process Governance

Develop, document, and maintain engineering and operational processes.
Create standard operating procedures (SOPs), work instructions, and process maps.
Support implementation of stage-gate and project governance frameworks.
Ensure consistency and compliance across engineering projects and deliverables.
Facilitate lessons learned and process improvement activities.

Documentation & Training

Manage document control and revision systems.
Develop quality manuals, process documentation, and training materials.
Train employees on quality requirements and company procedures.
Support cross-functional teams in process development and implementation.

Audit & Risk Management

Coordinate internal, customer, supplier, and certification audits.
Conduct compliance assessments and identify process gaps.
Support root cause analyses and risk mitigation activities.
Monitor and report on quality and process performance indicators.

Qualifications

Education

Bachelor's degree in Engineering, Quality Management, Industrial Engineering, or a related field.

Experience

Minimum 3–5 years of experience in Quality Assurance, ISO compliance, or process management.
Experience with ISO 9001 and quality management systems.
Experience documenting and implementing engineering or operational processes.
Audit experience in engineering, manufacturing, energy, or industrial environments is preferred.

Preferred Skills

ISO 9001 Lead Auditor certification.
Knowledge of ISO 14001, ISO 45001, and ISO 27001.
Experience with process mapping and workflow development.
Proficiency with Microsoft Office, Smartsheet, Visio, or similar tools.
Strong technical writing and documentation skills.

Professional Competencies

Strong analytical and problem-solving abilities.
Excellent written and verbal communication skills.
Exceptional attention to detail and organizational skills.
Ability to work independently and manage multiple priorities.
Commitment to quality, compliance, and continuous improvement.

Read the full bilingual original

*english will follow*

Adag est à la recherche d’un(e) Spécialiste en assurance qualité et processus d’ingénierie pour développer, implanter et maintenir le système de gestion de la qualité (QMS) de l’entreprise, les programmes de certification ISO ainsi que les processus d’ingénierie.

La personne retenue sera responsable d’assurer la conformité aux normes ISO, de documenter et d’améliorer les processus opérationnels et d’ingénierie, de gérer les audits et de promouvoir l’amélioration continue au sein de l’organisation.

Principales responsabilités

Gestion de la qualité et conformité ISO

Maintenir et améliorer le système de gestion de la qualité (QMS) de l’entreprise.
Soutenir les processus de certification ISO, les audits de surveillance et les activités de renouvellement des certifications.
Réaliser des audits internes et gérer les actions correctives et préventives (CAPA).
Assurer le respect des politiques, des procédures et des normes de qualité applicables.
Suivre les indicateurs de qualité et mettre en œuvre des initiatives d’amélioration continue.

Gouvernance des processus d’ingénierie

Développer, documenter et maintenir les processus d’ingénierie et les processus opérationnels.
Élaborer des procédures opérationnelles normalisées (SOP), des instructions de travail et des cartographies de processus.
Soutenir l’implantation de processus de validation par étapes (stage-gates) et de cadres de gouvernance de projets.
Assurer l’uniformité et la conformité des projets et des livrables d’ingénierie.
Faciliter le partage des leçons apprises et les initiatives d’amélioration des processus.

Documentation et formation

Gérer le contrôle documentaire et les systèmes de gestion des révisions.
Élaborer des manuels qualité, de la documentation sur les processus et du matériel de formation.
Former les employés aux exigences de qualité et aux procédures internes de l’entreprise.
Accompagner les équipes multidisciplinaires dans le développement et l’implantation des processus.

Audits et gestion des risques

Coordonner les audits internes, clients, fournisseurs et de certification.
Réaliser des évaluations de conformité et identifier les écarts dans les processus.
Participer aux analyses des causes fondamentales et aux activités d’atténuation des risques.
Suivre et présenter les indicateurs de performance liés à la qualité et aux processus.

Qualifications requises

Formation

Baccalauréat en génie, en gestion de la qualité, en génie industriel ou dans un domaine connexe.

Expérience

Minimum de 3 à 5 ans d’expérience en assurance qualité, en conformité ISO ou en gestion des processus.
Expérience avec la norme ISO 9001 et les systèmes de gestion de la qualité (QMS).
Expérience dans la documentation et l’implantation de processus d’ingénierie ou de processus opérationnels.
Une expérience en audit dans les secteurs de l’ingénierie, de la fabrication, de l’énergie ou de l’industrie constitue un atout.

Compétences recherchées

Certification d’auditeur principal ISO 9001 (Lead Auditor).
Connaissance des normes ISO 14001, ISO 45001 et ISO 27001.
Expérience en cartographie des processus et en développement de flux de travail.
Maîtrise de Microsoft Office, Smartsheet, Visio ou d’outils similaires.
Excellentes compétences en rédaction technique et en documentation.

Compétences professionnelles

Solides capacités d’analyse et de résolution de problèmes.
Excellentes aptitudes en communication écrite et orale.
Grand souci du détail et excellent sens de l’organisation.
Capacité à travailler de manière autonome et à gérer plusieurs priorités simultanément.
Engagement envers la qualité, la conformité et l’amélioration continue.

************************************************************************************************

Key Responsibilities

Quality & ISO Compliance

Maintain and improve the company's Quality Management System (QMS).
Support ISO certifications, surveillance audits, and recertification activities.
Conduct internal audits and manage corrective and preventive actions (CAPA).
Ensure compliance with quality policies, procedures, and industry standards.
Track quality metrics and drive continuous improvement initiatives.

Engineering Process Governance

Develop, document, and maintain engineering and operational processes.
Create standard operating procedures (SOPs), work instructions, and process maps.
Support implementation of stage-gate and project governance frameworks.
Ensure consistency and compliance across engineering projects and deliverables.
Facilitate lessons learned and process improvement activities.

Documentation & Training

Manage document control and revision systems.
Develop quality manuals, process documentation, and training materials.
Train employees on quality requirements and company procedures.
Support cross-functional teams in process development and implementation.

Audit & Risk Management

Coordinate internal, customer, supplier, and certification audits.
Conduct compliance assessments and identify process gaps.
Support root cause analyses and risk mitigation activities.
Monitor and report on quality and process performance indicators.

Qualifications

Education

Bachelor's degree in Engineering, Quality Management, Industrial Engineering, or a related field.

Experience

Minimum 3–5 years of experience in Quality Assurance, ISO compliance, or process management.
Experience with ISO 9001 and quality management systems.
Experience documenting and implementing engineering or operational processes.
Audit experience in engineering, manufacturing, energy, or industrial environments is preferred.

Preferred Skills

ISO 9001 Lead Auditor certification.
Knowledge of ISO 14001, ISO 45001, and ISO 27001.
Experience with process mapping and workflow development.
Proficiency with Microsoft Office, Smartsheet, Visio, or similar tools.
Strong technical writing and documentation skills.

Professional Competencies

Strong analytical and problem-solving abilities.
Excellent written and verbal communication skills.
Exceptional attention to detail and organizational skills.
Ability to work independently and manage multiple priorities.
Commitment to quality, compliance, and continuous improvement.

Apply About employer

More about this job

Responsibilities

Develop, maintain, and improve the company’s quality management system, ISO certification programs, and engineering and operational processes. Coordinate audits, manage corrective actions and documentation, train employees, monitor performance indicators, and promote continuous improvement and risk mitigation.

Requirements

A bachelor’s degree in engineering, quality management, industrial engineering, or a related field and 3–5 years of experience in quality assurance, ISO compliance, or process management are required. Candidates should have experience with ISO 9001, quality management systems, and process implementation; ISO 9001 Lead Auditor certification and knowledge of ISO 14001, ISO 45001, and ISO 27001 are preferred.

Skills

Quality Assurance
Quality Management Systems
ISO 9001 Compliance
Internal Auditing
Corrective and Preventive Actions
Engineering Process Governance
Process Mapping
Standard Operating Procedures
Document Control
Technical Writing
Root Cause Analysis
Risk Mitigation
Continuous Improvement
Microsoft Office
Smartsheet
Visio

Visa sponsorship

Not detected in the job text

Keywords

Quality Assurance
Quality Management System
QMS
ISO 9001
ISO 9001 Lead Auditor
ISO 14001
ISO 45001
ISO 27001
Internal Audits
Certification Audits
Surveillance Audits
Corrective and Preventive Actions
CAPA
Standard Operating Procedures
SOPs
Work Instructions
Process Mapping
Workflow Development
Stage-Gate
Project Governance
Document Control
Revision Control
Root Cause Analysis
Risk Mitigation
Continuous Improvement
Microsoft Office
Smartsheet
Visio
Engineering Services

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