Find work in Canada.

333,724 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 hours ago
IT Technician
Baffinland
Clyde River, NU
Full-time
Provide general IT Help Desk technical support and troubleshooting for all users
Added 3 hours ago
Client Services Dispatcher
Adaptive Office Solutions
Miramichi, NB
Full-time
A successful Client Service Dispatcher helps create a service desk where:
Added 5 hours ago
IT Technician, Entry Level
Jobright.ai
Canada
Full-time
…your route to the best job outcomes. The Entry-Level IT Help Desk Technician will provide first-line technical support to users, troubleshoot various issues, document solutions, and…
Added 5 hours ago
Senior Help Desk Technician
iWorld Professionals
Montreal, QC
$80,000 to $90,000 USD / year
Full-time
iWorld Professionals is seeking a Senior Helpdesk Technician (Bilingual French/English)for our client in Sainte-Catherine, QC Canada. This is an onsite position.
Added 5 hours ago
Director of Operations
Executrade – Your Recruitment Specialists
AB · Edmonton, AB
Full-time
Monitor and report on key performance indicators related to service efficiency, technician productivity, asset utilization, and cost management.
Added 6 hours ago
Detail Technician
Davis Automotive Group
Fort Macleod, AB
$18 to $20 CAD / hour
Full-time
Would you rather work with your hands instead of behind a cash register or a desk?
Added 6 hours ago
IT Help Desk Technician, Entry Level
Jobright.ai
Canada
Full-time
…your route to the best job outcomes. The Entry-Level IT Help Desk Technician will help users resolve technical issues and provide first-line troubleshooting, documenting solutions and…
Added 10 hours ago
Information Technology Support Engineer
AVASO Technology Solutions
Dorval, QC
Full-time
Experience: 4+ year in a Help Desk, Service Desk, or Walk-Up IT Support role.
Added 11 hours ago
IT Technician, Entry Level
Jobright.ai
Canada
Full-time
…your route to the best job outcomes. The Entry-Level IT Help Desk Technician will provide first-line technical support to users, troubleshoot various issues, document solutions, and…
Added 12 hours ago
IT Help Desk Technician, Entry Level
Jobright.ai
Canada
Full-time
…your route to the best job outcomes. The Entry-Level IT Help Desk Technician will help users resolve technical issues and provide first-line troubleshooting, documenting solutions and…
Added 13 hours ago
182-26-6 - Maintenance Technician
Six Nations
Ohsweken, ON
Full-time
…4:00 p.m. EST, Wednesday, October 7, 2026, for the Maintenance Technician with Parks and Recreation, Community. The Six Nations of the Grand River Application for Employment Form, Job…
Added 1 day ago
Customer Care Specialist - Capital Automotive Group
Capital Automotive Group
Regina, SK · BDC/Creative Marketing
Full-time
Log communications and output metrics to help improve service desk operations.
Added 1 day ago
IT Technician
Baffinland
Clyde River, NU
Full-time
Provide general IT Help Desk technical support and troubleshooting for all users
Added 1 day ago
IT School Technician (1.0 FTE permanent)
Thunder Bay Catholic District School Board
Thunder Bay, ON
Full-time
…Technology or a related field, and demonstrate excellent customer service, attention-to-detail, problem-solving, and communication skills, along with the proven ability to work…
Added 1 day ago
Commercial HVAC Journeyman Technician – Union
Carrier
Ottawa, ON
Full-time
At Carrier, being a Commercial HVAC Journeyman Service Technician means more than just fixing equipment; it means delivering solutions customers can count on. When you show up, they can…
Added 1 day ago
Service Desk Technician
Alterna Savings
Ottawa, ON
Full-time
We are looking for a customer service-oriented Service Desk Technician to provide technical support to users in an efficient and accurate manner. As the first line of support for IT, you…
Added 1 day ago
IT Support Technician - 3 month contract
Modern Niagara
ON · Nepean, ON
Full-time
Record, track, and document support activities from intake through resolution using service desk tools.
Added 1 day ago
Technical Support Specialist
Canada Controls
Mississauga, ON
$80,000 to $100,000 USD / year
Full-time
This is a full-time position working 40 hours per week on weekdays 7:30a - 5:00p. This role combines desk-based support work at our branch Mississauga, ON with hands-on bench and lab work,…
Added 1 day ago
Administrative and Fiscal Services Specialist - Accounting Technician
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
…Minnesota Public Facilities Authority (MPFA). The Accounting Technician is responsible for processing financial transactions, performing SWIFT entries, maintaining documentation for audit…
Added 1 day ago
Service Desk & Field Technician (Local Burlington, Ontario region required)
Outsource IT Computing Inc.
Burlington, ON
$65,000 to $72,000 CAD / year
Full-time
The Service Desk & Field Technician will provide technical support, troubleshoot issues, and provide on-site visits for our clients. This role requires excellent problem-solving skills,…
Added 2 days ago
Technical Support II
Top Tier Talent Group
Winnipeg, MB
Full-time
This role would be well suited to an experienced Help Desk Technician, IT Support Specialist, Systems Administrator, Network Technician, or current L2 Support Technician looking to continue…
Added 2 days ago
Service Manager - 417 Nissan
AutoCanada Inc.
Ottawa, ON
$75,000 to $125,000 CAD / year
Full-time
Set up and maintain service desk, including managing service desk team members and evaluating desk efficiency
Added 2 days ago
Adjoint Administratif / Reception
Securo
Dorval, QC
Full-time
Track technician departures, arrivals, and job completion status using GPS or workforce-management tools (e.g., TrackTik, Zendesk, Service Titan)
Added 2 days ago
Auto Body Repair Planner (Vaughan)
Assured Automotive
Vaughan, ON
Full-time
Assigns body technician(s) to specific jobs as required.
Added 2 days ago
Service Manager
AutoCanada Inc.
Winnipeg, MB
$120,000 to $150,000 CAD / year
Full-time
Set up and maintain service desk, including managing service desk team members and evaluating desk efficiency

Adaptive Office Solutions

Client Services Dispatcher

Miramichi, NB, Canada

Job type: Full-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Sep 23, 2026

Apply About employer

Applications open in a new tab.

Original job description

Client Service Dispatcher

Adaptive Office Solutions - Miramichi, NB | Full-Time, In-Office

Adaptive Office Solutions is a growing managed IT and cybersecurity company based in Miramichi, New Brunswick.

We’re looking for an organized, people-focused Client Service Dispatcher to help keep our service team running smoothly and make sure our clients are taken care of.

You’ll often be the first person a client speaks with when they need help. Your role is to make sure their request is properly captured, prioritized, assigned, followed up on, and communicated throughout the process.

You don’t need to solve the technical problem. Your job is to make sure the problem gets solved.

No IT background is required. If you’re a strong communicator, highly organized, dependable, and comfortable working in a busy environment, we’ll train you on our systems and processes.

What You’ll Do

Answer incoming client calls and monitor new support requests.
Create clear and accurate service tickets.
Gather the information our technicians need to assist the client.
Prioritize requests using established guidelines.
Assign and route tickets to the appropriate technician.
Monitor the service board throughout the day.
Make sure urgent issues are recognized and addressed quickly.
Watch response-time targets and flag anything falling behind.
Schedule technician appointments and on-site visits.
Keep clients informed with clear and timely updates.
Follow up on open tickets and outstanding items.
Make sure technicians know what needs attention next.
Keep the service board organized, accurate, and up to date.
Help ensure nothing gets forgotten, overlooked, or left sitting without follow-up.

What We’re Looking For

You may be a great fit if you are:

A clear and friendly communicator on the phone and in writing.
Highly organized and comfortable keeping track of multiple priorities.
Someone who follows through and takes ownership.
Calm and professional when several things need attention at once.
Comfortable making decisions using established processes.
Confident communicating with both clients and coworkers.
Comfortable learning new software and systems.
Dependable and consistent.
Ready to work full-time from our Miramichi office.

Previous experience in customer service, dispatch, scheduling, office coordination, hospitality, call centres, or another fast-paced service environment is an asset, but not required.

No IT experience is required.

We’ll teach you the technology terminology and systems you need to know.

What Success Looks Like

A successful Client Service Dispatcher helps create a service desk where:

Clients know what is happening with their request.
Urgent issues are recognized quickly.
Technicians know what they should be working on.
Appointments and commitments aren’t missed.
Open items are followed up on.
Tickets don’t disappear into a queue.
The service board stays organized and under control.

Why Adaptive Office Solutions

Join a growing New Brunswick company supporting organizations across Atlantic Canada and beyond.
Work with a supportive team where training and development are part of the job.
Build valuable experience in client service, coordination, and business operations.
Learn how a professional IT service organization operates.
Be part of a team where reliability, ownership, and communication matter.
Have a role where your ability to stay organized and keep things moving has a direct impact on both our clients and our team.

How to Apply

Send your resume and a short cover letter to operations@adaptiveoffice.ca with “Client Service Dispatcher” in the subject line.

Please include “Beam Me Up” somewhere in your cover letter or application.

We’re interested in the person behind the resume. If you’re organized, dependable, good with people, and think you’d thrive keeping a busy team moving, we’d like to hear from you.

Apply About employer

More about this job

Responsibilities

Handle incoming client calls and support requests, create accurate tickets, gather relevant information, prioritize and route requests, and monitor the service board and response-time targets. Schedule technician visits, keep clients and technicians informed, and follow up on open items to ensure requests are addressed and commitments are not missed.

Requirements

The role calls for a clear and friendly communicator who is organized, dependable, proactive, and able to manage multiple priorities calmly. Previous customer service, dispatch, scheduling, office coordination, hospitality, or call-centre experience is an asset but not required; no IT background is required, and training will be provided.

Skills

Client Communication
Customer Service
Organization
Prioritization
Follow-Through
Ticket Management
Dispatching
Scheduling
Coordination
Attention to Detail
Decision-Making
Time Management
Written Communication
Phone Communication
Learning New Software

Visa sponsorship

Not detected in the job text

Keywords

Managed IT
Cybersecurity
Client Service
Service Desk
Support Requests
Service Tickets
Ticket Prioritization
Ticket Routing
Dispatch
Service Board
Response-Time Targets
Technician Scheduling
On-Site Visits
Client Updates
Follow-Up
Customer Service
Office Coordination
Call Centre
Service Operations

Report this job