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Added 28 mins ago
CI
Manager, Sales Governance and Operations
Calian in Space & Technology
Ottawa, ON
- Full-time
…1982, we’ve grown from a small consulting firm into a trusted global company across defence, space, health, nuclear energy, public safety, and…
Added 28 mins ago
S
DevOps Engineer (Services Team)
StackAdapt
Canada
- Full-time
…salary for candidates located in the posting country based on a global rate. It is informed by market data and the approved budget for this position. StackAdapt maintains different…
Added 58 mins ago
T
Senior Software Developer In Test - Python Automation Engineer
Telesat
Ottawa, ON
- Contract
…network, scheduled to begin service in 2027, will revolutionize global broadband connectivity for enterprise and Government users by delivering a combination of high capacity, security,…
Added 2 hours ago
T
Software Engineer II (SDET)
TD
Toronto, ON
- Full-time
Document and verify system components, applications, system infrastructure, security, integration, operability and engineering related architecture designs associated with a program or…
Added 2 hours ago
AC
Bi Platforms Operations Engineer
Adastra Corporation
Toronto, ON
- Other
We are looking for a hands-on BI Platform Operations Engineer to support the reliability and day-to-day operation of enterprise BI platforms, with a focus on Tableau Server, Amazon…
Added 3 hours ago
TC
DevOps Engineer
TMC Canada
Montreal, QC
- Full-time
Perform engineering and operational activities supporting data security services, including service delivery, task automation, DevOps activities, and participation in an on-call rota.
Added 3 hours ago
S
Stationary Engineer Second Class
Sanofi
Toronto, ON
- Full-time
Position title: Stationary Engineer Second Class (Rotating Night Shift)
Added 3 hours ago
C
AVP Applications Development Sr Programmer Analyst
Citi
Mississauga, ON
- Full-time
Build distributed microservices that power critical financial systems as a Senior Software Engineer, Java Microservices at Citi. You will design, develop, and implement scalable backend…
Added 4 hours ago
VB
Lead Geotechnical Engineer
Vale Base Metals
Sudbury, ON
- Full-time
We are Vale Base Metals – a global supplier of the critical minerals transforming the future
Added 4 hours ago
Staff Software Engineer - Identity & Access Management
Brex
Vancouver, BC
As a Staff Engineer on IAM, you will lead projects and initiatives to improve the security, reliability, and developer experience of our authentication, authorization, and identity…
Added 5 hours ago
RA
Staff Android Engineer, Mobile Platform
Rivian and Volkswagen Group Technologies
Remote, Canada
- $137,300 to $181,890 CAD / year
- Full-time
- Remote
The road to the future is uncharted. By combining our expertise across connectivity, AI, security and more, we’ll map a new way forward. Working together, we’ll create a future that’s more…
Added 5 hours ago
D
Software Engineer - Platform Engineering
Deloitte
Toronto, ON
- Full-time
We’re looking for a Software Engineer to design, build, and support scalable applications, platform services,
Added 5 hours ago
D
Junior Software Engineer
Deloitte
Toronto, ON
- Full-time
We’re looking for a Junior Software Engineer to support the development of scalable applications and services.
Added 5 hours ago
D
Software Engineer - Frontier
Deloitte
Toronto, ON
- Full-time
We’re looking for a Software Engineer to design and build scalable applications and services.
Added 5 hours ago
C
Senior Customer Engineer, Digital Native - Vancouver BC
Cloudflare
BC · British Columbia, Canada
- Full-time
…Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a…
Added 6 hours ago
Senior Software Engineer, Performance ( Toronto)
Okta
Toronto, ON
…the digital world, putting Identity at the heart of business security and…
Added 7 hours ago
VB
Senior Engineer, Infrastructure / Mining
Vale Base Metals
Sudbury, ON
- Full-time
We are Vale Base Metals – a global supplier of the critical minerals transforming the future.
Added 7 hours ago
OS
DevOps Engineer
Open Systems Technologies
Montreal, QC
- Contract
Perform engineering and operational activities supporting data security services, including service delivery, task automation, DevOps activities, and participation in an on-call rota.
Added 8 hours ago
EG
Safety Chief - RAMS and Systems Assurance
Egis Group
Toronto, ON · Hamilton, Ontario
- Full-time
…part of our exciting growth across Canada. As a member of our global team of 23,500+ engineers, architects, scientists and consultants, you'll help deliver some of the country's most…
Added 8 hours ago
EI
Safety Chief - RAMS and Systems Assurance
Egis in Canada
Toronto, ON
- Full-time
…part of our exciting growth across Canada. As a member of our global team of 23,500+ engineers, architects, scientists and consultants, you'll help deliver some of the country's most…
Added 11 hours ago
A
Java Full Stack Lead
Accenture
Mississauga, ON
- Full-time
…industry insights, new IT, and new technology skills. With the global environment changing at a faster pace, our clients are facing unprecedented challenges, and they need us more than ever…
Added 19 hours ago
C
Principal Engineer - Android
COSMO
Remote, Canada
- $120,000 to $140,000 CAD / year
- Full-time
- Remote
Role Summary: We are looking for a Principal Engineer to set the technical direction for our Android platform and raise the engineering bar across the organization. As the most senior…
Added 19 hours ago
M
Customer Experience Engineer / M365
Microsoft
Toronto, ON
- Full-time
…Strategic Customers for the M365 Platform. We are a diverse global team of highly motivated, talented and customer obsessed Service engineers who love the balance of engineering and…
Added 20 hours ago
C
Software Developer
Cisco
Ottawa, ON · Kanata, Ontario
- Full-time
…members work closely across Cisco’s broader networking and security portfolios to shape the future of intent-based…
Added 21 hours ago
VM
Sr Full Stack Engineer
Vivid Machines
Toronto, ON
- Full-time
Our vision at Vivid Machines is to revolutionize agricultural production to help solve food security globally. Our initial focus is on helping fruit and vegetable farmers improve the…

Adastra Corporation

Bi Platforms Operations Engineer

Royal Bank Plaza, South Tower, Toronto, ON, M5J 2J2, Canada

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Job details

Apply by: Oct 28, 2027
Posting language: English
Posted: Oct 28, 2026

Original job description

Overview

We are looking for a hands-on BI Platform Operations Engineer to support the reliability and day-to-day operation of enterprise BI platforms, with a focus on Tableau Server, Amazon QuickSight / Quick Suite, and a BI-as-a-Service platform built on Amazon QuickSight.

In this role, you will provide platform administration, production support, and technical troubleshooting across BI solutions, AWS services, APIs, data services, and cloud infrastructure. You will investigate and resolve production issues, monitor platform health, and help ensure stable and reliable BI services.

The role combines BI platform administration, production support, and cloud troubleshooting, working closely with engineering, application, data, and infrastructure teams to resolve incidents, automate operational activities, and drive continuous improvements across the platform.

Primary Location: Toronto, ON or New York City, NY

Work Model: Hybrid 4-Days Onsite

Employment Type: Contractor

RESPONSIBILITIES:

Provide day-to-day production support for Tableau Server, Amazon QuickSight / Quick Suite, the BI-as-a-Service platform, and supporting AWS services
Monitor platform availability, performance, capacity, scheduled workloads, and overall service health
Investigate production incidents, failed jobs, connectivity issues, access problems, API failures, and platform errors
Perform root-cause analysis and collaborate with engineering, application, data, and infrastructure teams on sustainable solutions
Support incident, problem, release, and change-management activities
Develop and maintain operational runbooks, troubleshooting procedures, and support documentation
Identify opportunities to automate repetitive operational and administrative activities
Administer Tableau Server infrastructure, configuration, sites, projects, users, groups, permissions, and content access
Troubleshoot Tableau extracts, refresh schedules, authentication, data-source connectivity, performance, and resource utilization
Support Tableau Server upgrades, patching, migrations, configuration changes, and platform maintenance
Administer and troubleshoot Amazon QuickSight / Quick Suite analyses, dashboards, datasets, data sources, themes, folders, templates, and related assets
Support QuickSight authors with visualization, dataset, data-source, dashboard, and semantic configuration issues
Troubleshoot SPICE ingestion, dataset refreshes, direct-query scenarios, dashboard publishing, sharing, ownership, and access
Manage and troubleshoot QuickSight users, groups, namespaces, folders, permissions, and access controls
Support programmatic management of QuickSight assets and permissions using QuickSight APIs and AWS SDKs
Troubleshoot embedded QuickSight, authentication, authorization, and asset-provisioning workflows
Support Amazon Q Topics and other conversational or generative BI capabilities within QuickSight / Quick Suite
Troubleshoot integrations across QuickSight, Athena, AWS Glue Data Catalog, Lake Formation, S3, and IAM
Support AWS Lambda functions, Amazon API Gateway endpoints, and RESTful API integrations used by the BI platform
Use Amazon CloudWatch logs, metrics, dashboards, and alarms to identify and resolve production issues
Correlate application and AWS service logs to diagnose failures across multiple technology layers
Assist with deployments, configuration changes, environment maintenance, and production releases
Improve platform monitoring, alerting, reliability, supportability, and operational readiness

QUALIFICATIONS, SKILLS & EXPERIENCE:

Hands-on experience supporting enterprise BI platforms in production environments
Strong experience with Tableau Server administration and operational support
Strong hands-on experience with Amazon QuickSight administration, authoring, and production support
Experience supporting QuickSight analyses, dashboards, datasets, data sources, themes, folders, templates, permissions, and related assets
Experience troubleshooting SPICE ingestion, scheduled refreshes, direct queries, data-source connectivity, publishing, sharing, and access issues
Experience using QuickSight APIs or AWS SDKs to manage BI assets and permissions programmatically
Working knowledge of Amazon Athena and experience troubleshooting Athena-based BI workloads
Working knowledge of AWS Glue Data Catalog databases, tables, schemas, partitions, and metadata
Understanding of AWS Lake Formation permissions and data-access controls
Experience supporting and troubleshooting AWS Lambda functions
Experience with Amazon API Gateway, Lambda integrations, and RESTful APIs
Strong understanding of REST API methods, headers, payloads, authentication, authorization, and error handling
Hands-on experience with Amazon CloudWatch logs, metrics, dashboards, and alarms
Strong understanding of AWS IAM roles, policies, permissions, and service-to-service access
Experience troubleshooting infrastructure, data connectivity, authentication, authorization, permissions, and performance issues
Ability to analyze application, server, API, Lambda, and AWS service logs
Experience with production incident management, problem management, and root-cause analysis
Experience with scripting or automation using Python, PowerShell, Bash, AWS CLI, or similar technologies
Strong troubleshooting, analytical, documentation, collaboration, and communication skills

NICE TO HAVE:

Familiarity with Amazon Q in QuickSight / Quick Suite, including conversational and generative BI capabilities
Experience with Amazon Q Topics and semantic configuration for natural-language analytics
Familiarity with Quick Suite agents, chat-based experiences, and Spaces
Experience operating a BI Platform-as-a-Service or BI-as-a-Service environment
Experience supporting custom applications built around Amazon QuickSight APIs
Experience with embedded QuickSight and programmatic dashboard or asset management
Experience troubleshooting end-to-end data flows across QuickSight, Athena, AWS Glue Data Catalog, Lake Formation, S3, and IAM
Experience supporting serverless architectures using Amazon API Gateway and AWS Lambda
Experience with Tableau Server upgrades, backup and recovery, monitoring, and performance tuning
Understanding of modern web applications and familiarity with Angular, JavaScript, or TypeScript
Familiarity with CI/CD pipelines and application deployment processes
Familiarity with infrastructure-as-code and cloud deployment practices
Familiarity with ITIL-based incident, problem, and change-management practices
Experience supporting enterprise environments with security, governance, and access-control requirements

ABOUT ADASTRA

Adastra is a global leader in AI and data-driven transformation, helping organizations lead with artificial intelligence - responsibly, strategically, and at scale. With over 25 years of experience, Adastra empowers enterprise clients to unlock business value through data innovation, operational excellence, and smart customer engagement.

Trusted by some of the world’s most prominent brands, Adastra delivers end-to-end solutions grounded in thoughtful strategy, robust governance, and deep technical expertise. From defining vision to ensuring execution, Adastra guides organizations through every stage of their AI, data and cloud journey - building future-ready capabilities and delivering measurable, lasting impact.

Adastra serves clients across key industries including financial services, automotive, manufacturing, technology, media and telecom (TMT), healthcare, retail, and professional services. The company employs more than 2,000 professionals across North America, Europe, and Asia.

WHAT WE OFFER

Opportunity for advancement and career progression
Competitive compensation
Successful referral program
The opportunity to work with one of Canada’s 50 Best Managed Companies
Satisfaction of working for a reputable company
A flexible, dynamic, and diverse workplace

EQUAL OPPORTUNITY EMPLOYER

In our commitment to promote fair and equitable treatment of all employees and applicants, Adastra Corporation provides equal employment opportunities for all individuals regardless of age, sex, disability, race, ethnic origin, citizenship, creed, sexual orientation, marital status, or any other ground as described in the Ontario Human Rights Code. In addition, accommodation will be provided during the hiring process. Adastra Corporation’s implementation and support of employment initiatives, encourage diversified labour force participation and equal access to opportunities based on merit and performance.

AI Usage - Our hiring process includes the use of AI-enabled tools to screen applications (e.g., keyword matching, qualification ranking). A human recruiter reviews all AI-generated shortlists to make informed hiring decisions.

There has been an increased instance of fraudulent job offers coming from people posing as Adastra HR employees. Please note that Adastra will never request fees as part of our recruiting process and any emails sent to you that are not from ‘@adastragrp.com’ or ‘@talent.icims.com’ are fraudulent. All employment offers are sent via DocuSign and if you receive an employment offer from a suspicious email and not via DocuSign, it is fraudulent.

Contact careers@adastragrp.com to inquire about jobs at Adastra, to report a suspicious request for money or personal information from external websites or suspicious employment offers.

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More about this job

Responsibilities

The BI Platforms Operations Engineer will provide production support and administration for enterprise BI platforms including Tableau Server and Amazon QuickSight. They will monitor platform health, resolve incidents, and automate operational tasks in collaboration with engineering and infrastructure teams.

Requirements

Candidates must have strong hands-on experience with Tableau Server and Amazon QuickSight administration in production environments. Proficiency in AWS services, scripting languages like Python or PowerShell, and experience with incident management and root-cause analysis are required.

Skills

Tableau Server
Amazon QuickSight
AWS
Production support
Platform administration
Troubleshooting
API management
Python
PowerShell
Bash
Amazon Athena
AWS Glue
AWS Lambda
CloudWatch
Incident management
Automation

Benefits

Competitive compensation
Career progression opportunities
Referral program

Visa sponsorship

Not detected in the job text

Keywords

Tableau Server
Amazon QuickSight
AWS
BI-as-a-Service
Production Support
Platform Administration
Amazon Athena
AWS Glue Data Catalog
AWS Lake Formation
AWS Lambda
Amazon API Gateway
RESTful APIs
Amazon CloudWatch
Python
PowerShell
Bash
AWS CLI
Incident Management
Problem Management
Root-cause analysis
Automation
Data Services
Cloud Infrastructure
IAM
SPICE
Data Visualization
Semantic Configuration
ITIL
Operational Readiness
Enterprise BI

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