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Added 6 mins ago
Junior Cyber Incident Response Analyst
Hootsuite
Vancouver, BC · Toronto, ON
Some experience with programming or scripting, including Bash, Python, YAML, and PowerShell
Added 22 mins ago
H
Junior Cyber Incident Response Analyst
Hootsuite
Vancouver, BC
- Full-time
Some experience with programming or scripting, including Bash, Python, YAML, and PowerShell
Added 23 mins ago
H
Junior Cyber Incident Response Analyst
Hootsuite
Toronto, ON
- Full-time
Some experience with programming or scripting, including Bash, Python, YAML, and PowerShell
Added 1 hour ago
AC
Bi Platforms Operations Engineer
Adastra Corporation
Toronto, ON
- Other
We are looking for a hands-on BI Platform Operations Engineer to support the reliability and day-to-day operation of enterprise BI platforms, with a focus on Tableau Server, Amazon…
Added 1 hour ago
M
Full-Stack Software Engineer
Manulife
Toronto, ON
- Full-time
Development experience with one or more modern programming technologies such as Java, Python, or Node.js.
Added 2 hours ago
C
AVP Applications Development Sr Programmer Analyst
Citi
Mississauga, ON
- Full-time
A hybrid schedule with three days in the office and two days working remotely.
Added 2 hours ago
CH
Data Engineer
Cardinal Health
Vaughan, ON · Canada-Vaughan
- Full-time
We are seeking a Data Engineer to develop and support reliable data solutions for reporting, analytics, and business decision-making. This role works within established architecture and…
Added 2 hours ago
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Data Engineer
Cardinal Health
Vaughan, ON · Canada-Vaughan
- Full-time
We are seeking a Data Engineer to develop and support reliable data solutions for reporting, analytics, and business decision-making. This role works within established architecture and…
Added 3 hours ago
MT
Full Stack Engineer
MVP Talent Corp
Calgary, AB
- $130,000 to $145,000 CAD / year
- Full-time
We are looking for a Full-Stack developer with extensive expertise in both traditional programming techniques and the use of modern AI-assisted development tools and technologies. Knowledge…
Added 3 hours ago
JG
AI Engineer With Strong Python Coding - 8+ Years
J2B Global LLC
Mississauga, ON
- Full-time
Strong Python development experience with FastAPI or Flask and experience building production-grade AI/LLM applications.
Added 3 hours ago
CO
Distinguished Engineer / Ingénieur(e) émérite – Voyages d’affaires et dépenses
Capital One
Toronto, ON
- Full-time
Find your rhythm: We believe trust fosters the flexibility and autonomy required to balance personal needs with a focus on high performance. We support a hybrid model – with 3 days in the…
Added 4 hours ago
Field Application Engineer - Emulation
Siemens
Ottawa, ON
Previous experience with automation/scripting (Python, Perl, sed, awk, tcl/tk, sh).
Added 4 hours ago
VC
Senior Software Engineer (Golang, Microservices, DevOps)
VTRAC Consulting Corporation (WBE)
Toronto, ON · Greater Toronto Area, Canada
- $120,000 to $140,000 CAD / year
- Full-time
There is an exciting opportunity for a Senior Software Engineer to join a fast-growing technology company redefining enterprise energy management through intelligent, data-driven solutions.…
Added 4 hours ago
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DevOps Engineer
Gala Solutions
Montreal, QC
- Contract
The DevOps Engineer will join the DP Dev Squad, which integrates the Firm’s strategic application development platforms and tools throughout the software development lifecycle. The position…
Added 5 hours ago
FT
AI Engineer
Fortiv Technical Inc.
Toronto, ON
- $160,000 to $210,000 CAD / year
- Full-time
Strong Python and backend engineering skills, with experience in cloud infrastructure and distributed systems.
Added 5 hours ago
Senior Backend Product Engineer, Menu Operations
HelloFresh
Toronto, ON
…preparing for expansion, we are looking for a Senior Software Engineer with strong backend experience, a talent for turning complex logic into clean, reliable systems, and enough full-stack…
Added 5 hours ago
JT
Senior Data Engineer
Javelin Technologies
Canada
- Full-time
As Senior Data Engineer / Data Scientist, you will design, build, and operate the group's data ecosystem: integrating data from our core business systems, developing robust pipelines,…
Added 6 hours ago
PG
Software Engineer with AI Experience
Pacer Group
Toronto, ON
- Contract
Job Title: Software Engineer with AI Experience
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Senior Agentic AI Engineer
enableIT
Toronto, ON
- Contract
We are seeking a Senior Agentic AI Engineer to design, develop, and deploy production-grade AI applications using Large Language Models (LLMs), Agentic AI frameworks, Retrieval-Augmented…
Added 6 hours ago
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Software Engineer I
Beanfield
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
We are seeking a motivated Software Engineer to join our technology team. This role focuses on designing, developing, and enhancing backend systems, APIs, and data processing tools using…
Added 7 hours ago
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Data & AI Engineer
Wiraa
Canada
- $67,120 to $100,680 CAD / year
- Full-time
The Data & AI Engineer will play a critical role in designing and implementing data platforms for AI products, developing parameterized data pipelines leveraging GPUs and CPUs, and building…
Added 14 hours ago
I
Software Developer 1 - API Management Platform
Intuit
Toronto, ON
- Full-time
As a Software Engineer 1 on this team, you will be working with a team of very talented engineers and Architects to take the platform to the next level.
Added 16 hours ago
R
Solutions Engineer
Raydar
Toronto, ON
- $180,000 to $260,000 CAD / year
- Full-time
Full-time and hybrid in Toronto, with frequent travel to portfolio companies.
Added 17 hours ago
IC
Senior Compiler Engineer - Triton and DSLs
Intel Corporation
Toronto, ON · CAN - - Toronto
- Full-time
…astounding technology advancements and experiences in the world. With a legacy of relentless innovation and a commitment to bringing smart, connected devices to every person on Earth, our…
Added 17 hours ago
IC
Compiler Engineer - Triton and DSLs
Intel Corporation
Toronto, ON · CAN - - Toronto
- Full-time
…astounding technology advancements and experiences in the world. With a legacy of relentless innovation and a commitment to bringing smart, connected devices to every person on Earth, our…

Adastra Corporation

Bi Platforms Operations Engineer

Royal Bank Plaza, South Tower, Toronto, ON, M5J 2J2, Canada

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Job details

Apply by: Oct 28, 2027
Posting language: English
Posted: Oct 28, 2026

Original job description

Overview

We are looking for a hands-on BI Platform Operations Engineer to support the reliability and day-to-day operation of enterprise BI platforms, with a focus on Tableau Server, Amazon QuickSight / Quick Suite, and a BI-as-a-Service platform built on Amazon QuickSight.

In this role, you will provide platform administration, production support, and technical troubleshooting across BI solutions, AWS services, APIs, data services, and cloud infrastructure. You will investigate and resolve production issues, monitor platform health, and help ensure stable and reliable BI services.

The role combines BI platform administration, production support, and cloud troubleshooting, working closely with engineering, application, data, and infrastructure teams to resolve incidents, automate operational activities, and drive continuous improvements across the platform.

Primary Location: Toronto, ON or New York City, NY

Work Model: Hybrid 4-Days Onsite

Employment Type: Contractor

RESPONSIBILITIES:

Provide day-to-day production support for Tableau Server, Amazon QuickSight / Quick Suite, the BI-as-a-Service platform, and supporting AWS services
Monitor platform availability, performance, capacity, scheduled workloads, and overall service health
Investigate production incidents, failed jobs, connectivity issues, access problems, API failures, and platform errors
Perform root-cause analysis and collaborate with engineering, application, data, and infrastructure teams on sustainable solutions
Support incident, problem, release, and change-management activities
Develop and maintain operational runbooks, troubleshooting procedures, and support documentation
Identify opportunities to automate repetitive operational and administrative activities
Administer Tableau Server infrastructure, configuration, sites, projects, users, groups, permissions, and content access
Troubleshoot Tableau extracts, refresh schedules, authentication, data-source connectivity, performance, and resource utilization
Support Tableau Server upgrades, patching, migrations, configuration changes, and platform maintenance
Administer and troubleshoot Amazon QuickSight / Quick Suite analyses, dashboards, datasets, data sources, themes, folders, templates, and related assets
Support QuickSight authors with visualization, dataset, data-source, dashboard, and semantic configuration issues
Troubleshoot SPICE ingestion, dataset refreshes, direct-query scenarios, dashboard publishing, sharing, ownership, and access
Manage and troubleshoot QuickSight users, groups, namespaces, folders, permissions, and access controls
Support programmatic management of QuickSight assets and permissions using QuickSight APIs and AWS SDKs
Troubleshoot embedded QuickSight, authentication, authorization, and asset-provisioning workflows
Support Amazon Q Topics and other conversational or generative BI capabilities within QuickSight / Quick Suite
Troubleshoot integrations across QuickSight, Athena, AWS Glue Data Catalog, Lake Formation, S3, and IAM
Support AWS Lambda functions, Amazon API Gateway endpoints, and RESTful API integrations used by the BI platform
Use Amazon CloudWatch logs, metrics, dashboards, and alarms to identify and resolve production issues
Correlate application and AWS service logs to diagnose failures across multiple technology layers
Assist with deployments, configuration changes, environment maintenance, and production releases
Improve platform monitoring, alerting, reliability, supportability, and operational readiness

QUALIFICATIONS, SKILLS & EXPERIENCE:

Hands-on experience supporting enterprise BI platforms in production environments
Strong experience with Tableau Server administration and operational support
Strong hands-on experience with Amazon QuickSight administration, authoring, and production support
Experience supporting QuickSight analyses, dashboards, datasets, data sources, themes, folders, templates, permissions, and related assets
Experience troubleshooting SPICE ingestion, scheduled refreshes, direct queries, data-source connectivity, publishing, sharing, and access issues
Experience using QuickSight APIs or AWS SDKs to manage BI assets and permissions programmatically
Working knowledge of Amazon Athena and experience troubleshooting Athena-based BI workloads
Working knowledge of AWS Glue Data Catalog databases, tables, schemas, partitions, and metadata
Understanding of AWS Lake Formation permissions and data-access controls
Experience supporting and troubleshooting AWS Lambda functions
Experience with Amazon API Gateway, Lambda integrations, and RESTful APIs
Strong understanding of REST API methods, headers, payloads, authentication, authorization, and error handling
Hands-on experience with Amazon CloudWatch logs, metrics, dashboards, and alarms
Strong understanding of AWS IAM roles, policies, permissions, and service-to-service access
Experience troubleshooting infrastructure, data connectivity, authentication, authorization, permissions, and performance issues
Ability to analyze application, server, API, Lambda, and AWS service logs
Experience with production incident management, problem management, and root-cause analysis
Experience with scripting or automation using Python, PowerShell, Bash, AWS CLI, or similar technologies
Strong troubleshooting, analytical, documentation, collaboration, and communication skills

NICE TO HAVE:

Familiarity with Amazon Q in QuickSight / Quick Suite, including conversational and generative BI capabilities
Experience with Amazon Q Topics and semantic configuration for natural-language analytics
Familiarity with Quick Suite agents, chat-based experiences, and Spaces
Experience operating a BI Platform-as-a-Service or BI-as-a-Service environment
Experience supporting custom applications built around Amazon QuickSight APIs
Experience with embedded QuickSight and programmatic dashboard or asset management
Experience troubleshooting end-to-end data flows across QuickSight, Athena, AWS Glue Data Catalog, Lake Formation, S3, and IAM
Experience supporting serverless architectures using Amazon API Gateway and AWS Lambda
Experience with Tableau Server upgrades, backup and recovery, monitoring, and performance tuning
Understanding of modern web applications and familiarity with Angular, JavaScript, or TypeScript
Familiarity with CI/CD pipelines and application deployment processes
Familiarity with infrastructure-as-code and cloud deployment practices
Familiarity with ITIL-based incident, problem, and change-management practices
Experience supporting enterprise environments with security, governance, and access-control requirements

ABOUT ADASTRA

Adastra is a global leader in AI and data-driven transformation, helping organizations lead with artificial intelligence - responsibly, strategically, and at scale. With over 25 years of experience, Adastra empowers enterprise clients to unlock business value through data innovation, operational excellence, and smart customer engagement.

Trusted by some of the world’s most prominent brands, Adastra delivers end-to-end solutions grounded in thoughtful strategy, robust governance, and deep technical expertise. From defining vision to ensuring execution, Adastra guides organizations through every stage of their AI, data and cloud journey - building future-ready capabilities and delivering measurable, lasting impact.

Adastra serves clients across key industries including financial services, automotive, manufacturing, technology, media and telecom (TMT), healthcare, retail, and professional services. The company employs more than 2,000 professionals across North America, Europe, and Asia.

WHAT WE OFFER

Opportunity for advancement and career progression
Competitive compensation
Successful referral program
The opportunity to work with one of Canada’s 50 Best Managed Companies
Satisfaction of working for a reputable company
A flexible, dynamic, and diverse workplace

EQUAL OPPORTUNITY EMPLOYER

In our commitment to promote fair and equitable treatment of all employees and applicants, Adastra Corporation provides equal employment opportunities for all individuals regardless of age, sex, disability, race, ethnic origin, citizenship, creed, sexual orientation, marital status, or any other ground as described in the Ontario Human Rights Code. In addition, accommodation will be provided during the hiring process. Adastra Corporation’s implementation and support of employment initiatives, encourage diversified labour force participation and equal access to opportunities based on merit and performance.

AI Usage - Our hiring process includes the use of AI-enabled tools to screen applications (e.g., keyword matching, qualification ranking). A human recruiter reviews all AI-generated shortlists to make informed hiring decisions.

There has been an increased instance of fraudulent job offers coming from people posing as Adastra HR employees. Please note that Adastra will never request fees as part of our recruiting process and any emails sent to you that are not from ‘@adastragrp.com’ or ‘@talent.icims.com’ are fraudulent. All employment offers are sent via DocuSign and if you receive an employment offer from a suspicious email and not via DocuSign, it is fraudulent.

Contact careers@adastragrp.com to inquire about jobs at Adastra, to report a suspicious request for money or personal information from external websites or suspicious employment offers.

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More about this job

Responsibilities

The BI Platforms Operations Engineer will provide production support and administration for enterprise BI platforms including Tableau Server and Amazon QuickSight. They will monitor platform health, resolve incidents, and automate operational tasks in collaboration with engineering and infrastructure teams.

Requirements

Candidates must have strong hands-on experience with Tableau Server and Amazon QuickSight administration in production environments. Proficiency in AWS services, scripting languages like Python or PowerShell, and experience with incident management and root-cause analysis are required.

Skills

Tableau Server
Amazon QuickSight
AWS
Production support
Platform administration
Troubleshooting
API management
Python
PowerShell
Bash
Amazon Athena
AWS Glue
AWS Lambda
CloudWatch
Incident management
Automation

Benefits

Competitive compensation
Career progression opportunities
Referral program

Visa sponsorship

Not detected in the job text

Keywords

Tableau Server
Amazon QuickSight
AWS
BI-as-a-Service
Production Support
Platform Administration
Amazon Athena
AWS Glue Data Catalog
AWS Lake Formation
AWS Lambda
Amazon API Gateway
RESTful APIs
Amazon CloudWatch
Python
PowerShell
Bash
AWS CLI
Incident Management
Problem Management
Root-cause analysis
Automation
Data Services
Cloud Infrastructure
IAM
SPICE
Data Visualization
Semantic Configuration
ITIL
Operational Readiness
Enterprise BI

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