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Added 10 mins ago
R
Senior Software Development Engineer, Customer Success Engineering
Remitly
Burnaby, BC
- Full-time
As a Senior Software Development Engineer, you will focus on driving innovation and expanding our new, next-generation Customer Success platform by architecting new workflows and launching…
Added 10 mins ago
T
Senior Software Developer In Test - Python Automation Engineer
Telesat
Ottawa, ON
- Contract
…providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecommunications, corporate and government customers for over 55 years. Backed by a…
Added 10 mins ago
B
INGÉNIEUR(E) MANUFACTURIER(ÈRE) / Manufacturing Engineer
bdb7d3fc-4d65-4696-8f5b-625ae24d6a93
Guelph, ON
- Full-time
Foxtrot Industriel, une entreprise de Hydraulic Technologies, est un chef de file dans le développement de solutions innovantes de levage lourd, de manutention de charges et de transport…
Added 10 mins ago
SL
Senior Microsoft 365 Engineer
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
As a Senior Microsoft 365 Engineer, you will solve complex Microsoft 365 engineering challenges and lead technical initiatives from requirements and design through implementation and…
Added 10 mins ago
SL
Senior Data Engineer
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
…new threats and incidents to make client data safer. As Data Engineer you will join a team that leverages and is on a journey of quickly enhancing our Big Data and Cloud capabilities to…
Added 25 mins ago
Hardware Engineering, Staff Engineer- 19028
Synopsys
Ottawa, ON
A seasoned engineer with experience in DDR/HBM SIPI engineering. You possess a deep understanding of high-speed interface signaling operations, including s-parameters, channel loss,…
Added 25 mins ago
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AEDN - Mechanical Engineer / Ingénieur mécanique
Lamour
Montreal, QC
- Full-time
Mechanical Engineer – Commercial Real Estate Operations
Added 25 mins ago
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AEDN - Mechanical Engineer / Ingénieur mécanique
Lamour
Montreal, QC
- Full-time
Mechanical Engineer - Commercial Real Estate Operations
Added 25 mins ago
TC
Full Stack Engineer
Triton Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Triton Canada Inc. is the leader for pre-employment screening and background check solutions in Canada. Since the beginning, Triton has been helping medium to enterprise organizations,…
Added 25 mins ago
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Intermediate Structural Engineer - Buildings
CIMA+
Mississauga, ON
- $92,800 to $127,600 CAD / year
- Full-time
…buildings. We are committed to providing the most cost-effective solutions to engineering challenges and offer a diverse range of projects from the initial planning stages to design and…
Added 40 mins ago
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Senior Civil/Environmental Engineer - (building abatement)
AECOM
AB · Edmonton, Alberta
- $128,000 to $165,000 CAD / year
- Full-time
AECOM is actively seeking a Senior Civil/Environmental Engineer who specializes in hazardous materials and building abatement to join our growing Western Canada Environment team. The right…
Added 40 mins ago
C
Intermediate Structural Engineer - Buildings
CIMA+
Mississauga, ON
- $92,800 to $127,600 CAD / year
- Full-time
…buildings. We are committed to providing the most cost-effective solutions to engineering challenges and offer a diverse range of projects from the initial planning stages to design and…
Added 40 mins ago
Junior Cyber Incident Response Analyst
Hootsuite
Vancouver, BC · Toronto, ON
1 - 2 years of experience in a security analyst, SOC analyst, incident response analyst, security engineer, or system administrator or similar role
Added 56 mins ago
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Test Engineer
ORBCOMM
Ottawa, ON
- $75,000 to $95,000 CAD / year
- Full-time
…at their best? At ORBCOMM, we're looking for a hands-on Test Engineer to design, develop, and support automated test solutions used throughout product development, validation, and…
Added 56 mins ago
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Junior Cyber Incident Response Analyst
Hootsuite
Vancouver, BC
- Full-time
1 - 2 years of experience in a security analyst, SOC analyst, incident response analyst, security engineer, or system administrator or similar role
Added 56 mins ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Ottawa, ON
- Full-time
Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications…
Added 56 mins ago
C
Intermediate Structural Engineer - Buildings
CIMA+
Mississauga, ON
- $92,800 to $127,600 CAD / year
- Full-time
…buildings. We are committed to providing the most cost-effective solutions to engineering challenges and offer a diverse range of projects from the initial planning stages to design and…
Added 56 mins ago
V
Embedded Firmware Engineer - Energy Storage (Controls & Connectivity)
Verdyn
Oakville, ON
- Full-time
Company Description Verdyn is a full-cycle energy solutions provider focused on modernizing how energy products and services are designed, delivered, and maintained. The organization is…
Added 56 mins ago
H
Junior Cyber Incident Response Analyst
Hootsuite
Toronto, ON
- Full-time
1 - 2 years of experience in a security analyst, SOC analyst, incident response analyst, security engineer, or system administrator or similar role
Added 56 mins ago
FG
Mainframe Production Support
FDM Group
Montreal, QC
- Contract
FDM is a global business and technology consultancy delivering client and industry driven solutions through our 5 core specialist Practices; Software Engineering, Data & Analytics, IT…
Added 1 hour ago
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Junior EIT geotechnical engineering
WSP
Victoria, BC
- Full-time
With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions.
Added 1 hour ago
GV
Ingénieur Électrique - Sous-Station / Electrical Substation Engineer
GE Vernova
Montreal, QC
- Full-time
The Electrical Substation Engineer is responsible for detailed technical execution of high-voltage substation design projects and delivering quality engineering solutions to customers. This…
Added 1 hour ago
A
Specialist - Cable Routing and Low-Voltage Systems
AtkinsRéalis
Montreal, QC
- Full-time
…routing infrastructure, contributing to innovative engineering solutions and complex multidisciplinary…
Added 1 hour ago
W
Systems Safety & Environmental (SS&E) Engineer - NETE
Weir
Dartmouth, NS
- Full-time
Purpose of Role: Weir Marine Engineering is currently looking for a Systems Safety & Environmental (SS&E) Engineer to join our Combat and Control Systems (CCS) team supporting the River…
Added 1 hour ago
VS
Staff SW Engineer (Sys)
VIAVI Solutions
Ottawa, ON
- Full-time
VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway.…

Adastra Corporation

Bi Platforms Operations Engineer

Royal Bank Plaza, South Tower, Toronto, ON, M5J 2J2, Canada

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Job details

Apply by: Oct 28, 2027
Posting language: English
Posted: Oct 28, 2026

Original job description

Overview

We are looking for a hands-on BI Platform Operations Engineer to support the reliability and day-to-day operation of enterprise BI platforms, with a focus on Tableau Server, Amazon QuickSight / Quick Suite, and a BI-as-a-Service platform built on Amazon QuickSight.

In this role, you will provide platform administration, production support, and technical troubleshooting across BI solutions, AWS services, APIs, data services, and cloud infrastructure. You will investigate and resolve production issues, monitor platform health, and help ensure stable and reliable BI services.

The role combines BI platform administration, production support, and cloud troubleshooting, working closely with engineering, application, data, and infrastructure teams to resolve incidents, automate operational activities, and drive continuous improvements across the platform.

Primary Location: Toronto, ON or New York City, NY

Work Model: Hybrid 4-Days Onsite

Employment Type: Contractor

RESPONSIBILITIES:

Provide day-to-day production support for Tableau Server, Amazon QuickSight / Quick Suite, the BI-as-a-Service platform, and supporting AWS services
Monitor platform availability, performance, capacity, scheduled workloads, and overall service health
Investigate production incidents, failed jobs, connectivity issues, access problems, API failures, and platform errors
Perform root-cause analysis and collaborate with engineering, application, data, and infrastructure teams on sustainable solutions
Support incident, problem, release, and change-management activities
Develop and maintain operational runbooks, troubleshooting procedures, and support documentation
Identify opportunities to automate repetitive operational and administrative activities
Administer Tableau Server infrastructure, configuration, sites, projects, users, groups, permissions, and content access
Troubleshoot Tableau extracts, refresh schedules, authentication, data-source connectivity, performance, and resource utilization
Support Tableau Server upgrades, patching, migrations, configuration changes, and platform maintenance
Administer and troubleshoot Amazon QuickSight / Quick Suite analyses, dashboards, datasets, data sources, themes, folders, templates, and related assets
Support QuickSight authors with visualization, dataset, data-source, dashboard, and semantic configuration issues
Troubleshoot SPICE ingestion, dataset refreshes, direct-query scenarios, dashboard publishing, sharing, ownership, and access
Manage and troubleshoot QuickSight users, groups, namespaces, folders, permissions, and access controls
Support programmatic management of QuickSight assets and permissions using QuickSight APIs and AWS SDKs
Troubleshoot embedded QuickSight, authentication, authorization, and asset-provisioning workflows
Support Amazon Q Topics and other conversational or generative BI capabilities within QuickSight / Quick Suite
Troubleshoot integrations across QuickSight, Athena, AWS Glue Data Catalog, Lake Formation, S3, and IAM
Support AWS Lambda functions, Amazon API Gateway endpoints, and RESTful API integrations used by the BI platform
Use Amazon CloudWatch logs, metrics, dashboards, and alarms to identify and resolve production issues
Correlate application and AWS service logs to diagnose failures across multiple technology layers
Assist with deployments, configuration changes, environment maintenance, and production releases
Improve platform monitoring, alerting, reliability, supportability, and operational readiness

QUALIFICATIONS, SKILLS & EXPERIENCE:

Hands-on experience supporting enterprise BI platforms in production environments
Strong experience with Tableau Server administration and operational support
Strong hands-on experience with Amazon QuickSight administration, authoring, and production support
Experience supporting QuickSight analyses, dashboards, datasets, data sources, themes, folders, templates, permissions, and related assets
Experience troubleshooting SPICE ingestion, scheduled refreshes, direct queries, data-source connectivity, publishing, sharing, and access issues
Experience using QuickSight APIs or AWS SDKs to manage BI assets and permissions programmatically
Working knowledge of Amazon Athena and experience troubleshooting Athena-based BI workloads
Working knowledge of AWS Glue Data Catalog databases, tables, schemas, partitions, and metadata
Understanding of AWS Lake Formation permissions and data-access controls
Experience supporting and troubleshooting AWS Lambda functions
Experience with Amazon API Gateway, Lambda integrations, and RESTful APIs
Strong understanding of REST API methods, headers, payloads, authentication, authorization, and error handling
Hands-on experience with Amazon CloudWatch logs, metrics, dashboards, and alarms
Strong understanding of AWS IAM roles, policies, permissions, and service-to-service access
Experience troubleshooting infrastructure, data connectivity, authentication, authorization, permissions, and performance issues
Ability to analyze application, server, API, Lambda, and AWS service logs
Experience with production incident management, problem management, and root-cause analysis
Experience with scripting or automation using Python, PowerShell, Bash, AWS CLI, or similar technologies
Strong troubleshooting, analytical, documentation, collaboration, and communication skills

NICE TO HAVE:

Familiarity with Amazon Q in QuickSight / Quick Suite, including conversational and generative BI capabilities
Experience with Amazon Q Topics and semantic configuration for natural-language analytics
Familiarity with Quick Suite agents, chat-based experiences, and Spaces
Experience operating a BI Platform-as-a-Service or BI-as-a-Service environment
Experience supporting custom applications built around Amazon QuickSight APIs
Experience with embedded QuickSight and programmatic dashboard or asset management
Experience troubleshooting end-to-end data flows across QuickSight, Athena, AWS Glue Data Catalog, Lake Formation, S3, and IAM
Experience supporting serverless architectures using Amazon API Gateway and AWS Lambda
Experience with Tableau Server upgrades, backup and recovery, monitoring, and performance tuning
Understanding of modern web applications and familiarity with Angular, JavaScript, or TypeScript
Familiarity with CI/CD pipelines and application deployment processes
Familiarity with infrastructure-as-code and cloud deployment practices
Familiarity with ITIL-based incident, problem, and change-management practices
Experience supporting enterprise environments with security, governance, and access-control requirements

ABOUT ADASTRA

Adastra is a global leader in AI and data-driven transformation, helping organizations lead with artificial intelligence - responsibly, strategically, and at scale. With over 25 years of experience, Adastra empowers enterprise clients to unlock business value through data innovation, operational excellence, and smart customer engagement.

Trusted by some of the world’s most prominent brands, Adastra delivers end-to-end solutions grounded in thoughtful strategy, robust governance, and deep technical expertise. From defining vision to ensuring execution, Adastra guides organizations through every stage of their AI, data and cloud journey - building future-ready capabilities and delivering measurable, lasting impact.

Adastra serves clients across key industries including financial services, automotive, manufacturing, technology, media and telecom (TMT), healthcare, retail, and professional services. The company employs more than 2,000 professionals across North America, Europe, and Asia.

WHAT WE OFFER

Opportunity for advancement and career progression
Competitive compensation
Successful referral program
The opportunity to work with one of Canada’s 50 Best Managed Companies
Satisfaction of working for a reputable company
A flexible, dynamic, and diverse workplace

EQUAL OPPORTUNITY EMPLOYER

In our commitment to promote fair and equitable treatment of all employees and applicants, Adastra Corporation provides equal employment opportunities for all individuals regardless of age, sex, disability, race, ethnic origin, citizenship, creed, sexual orientation, marital status, or any other ground as described in the Ontario Human Rights Code. In addition, accommodation will be provided during the hiring process. Adastra Corporation’s implementation and support of employment initiatives, encourage diversified labour force participation and equal access to opportunities based on merit and performance.

AI Usage - Our hiring process includes the use of AI-enabled tools to screen applications (e.g., keyword matching, qualification ranking). A human recruiter reviews all AI-generated shortlists to make informed hiring decisions.

There has been an increased instance of fraudulent job offers coming from people posing as Adastra HR employees. Please note that Adastra will never request fees as part of our recruiting process and any emails sent to you that are not from ‘@adastragrp.com’ or ‘@talent.icims.com’ are fraudulent. All employment offers are sent via DocuSign and if you receive an employment offer from a suspicious email and not via DocuSign, it is fraudulent.

Contact careers@adastragrp.com to inquire about jobs at Adastra, to report a suspicious request for money or personal information from external websites or suspicious employment offers.

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More about this job

Responsibilities

The BI Platforms Operations Engineer will provide production support and administration for enterprise BI platforms including Tableau Server and Amazon QuickSight. They will monitor platform health, resolve incidents, and automate operational tasks in collaboration with engineering and infrastructure teams.

Requirements

Candidates must have strong hands-on experience with Tableau Server and Amazon QuickSight administration in production environments. Proficiency in AWS services, scripting languages like Python or PowerShell, and experience with incident management and root-cause analysis are required.

Skills

Tableau Server
Amazon QuickSight
AWS
Production support
Platform administration
Troubleshooting
API management
Python
PowerShell
Bash
Amazon Athena
AWS Glue
AWS Lambda
CloudWatch
Incident management
Automation

Benefits

Competitive compensation
Career progression opportunities
Referral program

Visa sponsorship

Not detected in the job text

Keywords

Tableau Server
Amazon QuickSight
AWS
BI-as-a-Service
Production Support
Platform Administration
Amazon Athena
AWS Glue Data Catalog
AWS Lake Formation
AWS Lambda
Amazon API Gateway
RESTful APIs
Amazon CloudWatch
Python
PowerShell
Bash
AWS CLI
Incident Management
Problem Management
Root-cause analysis
Automation
Data Services
Cloud Infrastructure
IAM
SPICE
Data Visualization
Semantic Configuration
ITIL
Operational Readiness
Enterprise BI

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