Business Analyst
Location: Calgary, AB
Term: 4 Month Contract (with potential for extension)
Schedule: Monday to Friday
About the Role
The Business Analyst, SCM Systems supports Supply Chain Management (SCM) business processes, applications, and system improvement initiatives. This role works closely with business stakeholders and technical teams to resolve system issues, support testing activities, analyze business requirements, and identify opportunities to enhance operational efficiency and user experience.
Responsibilities
- Support SCM systems and applications, including investigation and resolution of business process and system issues.
- Gather, document, and analyze business requirements, workflows, and process improvements.
- Support User Acceptance Testing (UAT), including test scenario development, test coordination, defect tracking, and validation of business requirements.
- Analyze business and system data to identify trends, issues, risks, and improvement opportunities.
- Coordinate with business stakeholders and technical teams on system enhancements, upgrades, and project activities.
- Assist with the implementation of new processes, system functionality, and continuous improvement initiatives.
- Develop and maintain business documentation, process maps, reports, and training materials as required.
- Provide end-user support and contribute to issue resolution and change management activities.
Qualifications
- Legally entitled to work in Canada.
- Bachelor's degree in Business, Supply Chain Management, Finance, Economics, or a related field.
- Minimum 2-4 years of experience in business analysis, process improvement, systems support, or a related role.
- Strong analytical, problem-solving, and business process documentation skills.
- Experience gathering and documenting business requirements and translating them into functional solutions.
- Experience supporting system testing, enhancements, and continuous improvement initiatives.
- Proficient with Microsoft Office applications, including Excel, Word, PowerPoint, and Teams.
- Experience with SAP or other enterprise business systems is considered an asset.
- Exposure to SCM applications, Source-to-Pay processes, automation initiatives, or reporting tools such as Power BI is considered an asset.
- Strong communication and stakeholder engagement skills with the ability to work collaboratively across business and technical teams.
This position is best suited for an analytical and detail-oriented professional who enjoys working at the intersection of business processes, technology, and continuous improvement within a Supply Chain Management environment.
