Compliance Deductions Analyst
- Markham, ON, Canada
$60,000 to $70,000 CAD / year · Full-time
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Job details
- Pay
- $60,000 to $70,000 CAD / year
- Job type
- Full-time
- Apply by
- Experience
- 3+ years of experience handling deductions, chargebacks, compliance programs, claims investigations, or accounts receivable deductions.
- Posting language
- English
- Posted
Original job description
Do you have hands-on Amazon Vendor account experience?
Our client is looking for a detail-oriented Compliance Deductions Analyst to join our growing team. If you've managed Amazon deductions, chargebacks, shortages, shortages investigations, compliance claims, and dispute recoveries, we'd love to hear from you.
In this role, you'll investigate customer deductions, validate claims, identify root causes, and partner with internal teams to recover revenue and reduce future compliance charges. This is an excellent opportunity to join one of Canada's leading CPG distributors with a collaborative culture and strong employee retention.
What You'll Do
- Investigate and resolve customer deductions, chargebacks, compliance fines, and claims.
- Manage deductions related to Amazon Vendor Central and other retail customer accounts.
- Review shortages, delivery compliance claims, damages, pricing discrepancies, and order disputes.
- Analyze supporting documentation and determine claim validity.
- Prepare and submit dispute and recovery packages for invalid deductions.
- Partner with Supply Chain, Logistics, Customer Service, Sales, and Operations teams to identify root causes and implement corrective actions.
- Track deduction trends, financial impacts, and recovery performance.
- Recommend process improvements to reduce future chargebacks and compliance penalties.
- Maintain accurate investigation records and reporting.
What We're Looking For
- 3+ years of experience handling deductions, chargebacks, compliance programs, claims investigations, or accounts receivable deductions.
- Direct Amazon account experience is required
- Hands-on experience with Amazon deductions, shortage claims, compliance chargebacks, and dispute resolution.
- Strong analytical and investigative skills.
- Advanced Excel skills and reporting experience.
- Ability to identify root causes and drive process improvements.
- Strong communication skills and ability to work cross-functionally.
- Degree or diploma in Business, Finance, Accounting, Supply Chain, or a related field is preferred
More about this job
Responsibilities
Investigate and resolve customer deductions, chargebacks, compliance fines, shortages, damages, pricing discrepancies, and order disputes, including claims managed through Amazon Vendor Central. Validate claims, prepare dispute and recovery packages, track financial and recovery trends, and collaborate with internal teams to address root causes and reduce future charges.
Requirements
Requires at least three years of experience with deductions, chargebacks, compliance programs, claims investigations, or accounts receivable deductions, including direct hands-on Amazon account experience. Candidates should have strong analytical and investigative skills, advanced Excel and reporting experience, process improvement ability, and strong communication skills; a relevant degree or diploma is preferred.
Skills
- Amazon Vendor Central
- Deductions Management
- Chargeback Investigation
- Compliance Claims
- Shortage Claims
- Dispute Resolution
- Revenue Recovery
- Root Cause Analysis
- Advanced Excel
- Financial Reporting
- Data Analysis
- Process Improvement
- Cross-Functional Communication
- Accounts Receivable
Visa sponsorship
Not detected in the job text
Categories
- Finance & Accounting
- Data & Analytics
- Logistics
- Customer Service & Support
Keywords
- Amazon Vendor Central
- Amazon Vendor Accounts
- Customer Deductions
- Chargebacks
- Compliance Fines
- Compliance Claims
- Shortage Claims
- Shortage Investigations
- Damages
- Pricing Discrepancies
- Order Disputes
- Claim Validation
- Dispute Packages
- Revenue Recovery
- Root Cause Analysis
- Corrective Actions
- Deduction Trends
- Financial Impact Tracking
- Recovery Performance
- Advanced Excel
- Reporting
- Accounts Receivable
- Supply Chain
- Logistics
- Customer Service
- Sales
- Operations
- Process Improvement
- CPG Distribution