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Customer Excellence Coordinator

  • Bolton, ON, Canada

$38.4 CAD / hour · Contract · Temporary

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Job details

Pay
$38.4 CAD / hour
Job type
Contract · Temporary
Apply by
Work location
Shift: Monday to Friday | 9 AM - 5.30 PM | 3 days in office
Experience
Minimum 3 years of experience in CPG sales, trade marketing, category management, customer development, or marketing.
Posting language
English
Posted

Original job description

Adecco is currently hiring a Customer Excellence Coordinator for a leading consumer goods organization in Bolton, ON. This role is ideal for professionals with experience in CPG sales, trade marketing, category management, customer planning, sales operations, and go-to-market strategy.

As a key cross-functional partner, you will support sales, marketing, supply chain, finance, and commercial teams to execute business plans, improve sales effectiveness, and drive customer growth.

  • Pay Rate: $38.40/hour

  • Location: Bolton, ON

  • Shift: Monday to Friday | 9 AM - 5.30 PM | 3 days in office

  • Job type: Temporary 18 months | Full-time

  • Vacancy Status: This posting is for an existing vacancy.

Here's why you should apply:

  • Paid weekly accurate and on time

  • Strong health and safety programs

  • Medical and dental benefits once qualified

  • Free training programs

  • New and quicker onboarding process

Responsibilities:
Sales & Go-to-Market Execution

  • Support the development and execution of go-to-market and customer engagement strategies.

  • Coordinate sales tools, resources, communications, and commercial initiatives.

  • Lead key planning milestones, product launches, and sales readiness activities.

  • Create customer-focused solutions, promotions, displays, and channel programs.

Business Planning & Collaboration

  • Support annual Joint Business Planning (JBP) processes.

  • Partner with Sales, Marketing, Supply Chain, Demand Planning, Finance, and Revenue Management teams.

  • Monitor business performance and identify opportunities to improve execution.

  • Serve as a key liaison between commercial and cross-functional stakeholders.

Sales Enablement & Project Management

  • Develop sales communications, toolkits, and execution resources.

  • Manage sales bulletins, shared platforms, and deployment of commercial tools.

  • Lead or participate in special projects and continuous improvement initiatives.

  • Provide customer and channel insights to support strategic decision-making.

Qualifications and Skills:

  • Minimum 3 years of experience in CPG sales, trade marketing, category management, customer development, or marketing.

  • University degree in Business, Marketing, Commerce, or a related field.

  • Experience managing cross-functional projects from planning through execution.

  • Strong stakeholder management and communication skills.

  • Experience working with major Canadian retailers is preferred.

  • Ability to manage multiple priorities in a fast-paced environment.

  • Willingness to travel as required for customer and business meetings.

  • Must be legally eligible to work, and reside in Canada

Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.

At Adecco our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.

Please reach out to learn how the Aspire Academy can upskill you into your next role.

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More about this job

Responsibilities

The Customer Excellence Coordinator will help plan and execute sales and go-to-market strategies with cross-functional teams. The role also prepares sales materials, runs projects and shares customer insights to improve business results.

Requirements

Candidates need at least 3 years of CPG sales, trade marketing, category management, customer development or marketing experience, plus a university degree in business, marketing or commerce. Strong stakeholder management, project management and communication skills are required, and experience with major Canadian retailers is preferred.

Skills

  • Go-to-market strategy
  • Joint business planning
  • Sales enablement
  • Trade marketing
  • Category management
  • Customer development
  • Sales operations
  • Project management
  • Stakeholder management
  • Cross-functional collaboration
  • Business performance analysis
  • Promotion and channel program design
  • Sales communications
  • Toolkit development
  • Customer insights
  • Continuous improvement
  • Multi-priority management
  • Retail account knowledge

Benefits

  • Weekly pay
  • Medical and dental benefits
  • Free training programs
  • Health and safety programs

Categories

  • Sales
  • Consulting
  • Marketing
  • Retail

Keywords

  • Customer Excellence Coordinator
  • CPG
  • consumer packaged goods
  • sales operations
  • trade marketing
  • category management
  • customer development
  • go-to-market
  • joint business planning
  • JBP
  • sales enablement
  • demand planning
  • revenue management
  • cross-functional
  • project management
  • stakeholder management
  • Canadian retailers
  • sales bulletins
  • temporary contract
  • Bolton ON

Seniority

Mid level

Perks

  • Paid training

Languages

  • English

Fields of study

  • Business
  • Marketing
  • Commerce

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