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Added 7 mins ago
AH
Lead Boiler & Hydronic Systems Technician
AirCom Heating & Cooling Systems Ltd.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…satisfaction and technical expertise makes AirCom a trusted partner for complex commercial and institutional…
Added 36 mins ago
Technical Lead
Scotiabank
Ottawa, ON
Partner with infrastructure, cloud, database, network, security, and vendor teams to resolve cross-platform issues and deliver end-to-end solutions.
Added 36 mins ago
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Customer Experience Associate
TD
Niagara Falls, ON
- Part-time
…refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 1 hour ago
WI
Senior Technical Manager, Water Resources Engineering
WSP in Canada
Mississauga, ON
- Full-time
Drive client engagement, build long‑term relationships, and identify new opportunities.
Added 1 hour ago
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Director of Project Services
PTAG
Calgary, AB
- Contract
Client Satisfaction: We strive for 100% satisfaction on every project.
Added 1 hour ago
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Personal Benefits Consultant
RECRUITMENT PARTNERS INC.
AB · Edmonton, AB
- Full-time
Our Alberta based client is looking for a Personal Benefits Consultant to join their team in Alberta. A great opportunity for a passionate customer support/inside sales professionals with…
Added 2 hours ago
IR
Senior Accountant
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AB · Alberta, Canada
- Full-time
Our client is a privately owned Canadian manufacturing company with an established reputation in the Edmonton market. The organization designs and manufactures specialized industrial…
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Financial Planning Analyst
Robert Half
Vancouver, BC
- $100,000 to $130,000 CAD / year
- Full-time
Our prominent and growing client in the real estate development space specializing in acquisition, investment, development, construction, and asset management is seeking a Senior Analyst on…
Added 2 hours ago
Business Systems Analyst - Transfer Agency Operations
Scotiabank
Toronto, ON
…that will not hold up operationally. You will be a trusted partner to the business and a credible voice with…
Added 3 hours ago
PB
Key Leader
Poppy Barley Inc.
Vancouver, BC
- Part-time
Focus on selling relationships, building a client base and offering elevated and exemplary customer service.
Added 3 hours ago
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Category Manager, Non-Produce
Bondi Produce and Specialty Foods
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reporting to the Managing Partner & Vice-President, Sales, the full non-produce category: product value and selection, vendor relations and negotiation, purchasing and replenishment,…
Added 3 hours ago
ND
Onsite Field Technician
NetFusion Designs | Managed IT Support Services & Cloud Hosting
Toronto, ON
- Full-time
Role Description The Onsite Field Technician is a full-time hybrid role based in Toronto, ON, with a mix of onsite client visits and work-from-home activities as needed. In this role, you…
Added 4 hours ago
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Enterprise Account Executive
Avant Imaging & Information Management, Inc.
Toronto, ON · Scarborough, ON
- Full-time
…senior-level relationships and turn initial projects into long-term client…
Added 4 hours ago
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Transportation Highway and Bridge Inspector
AECOM
Markham, ON
- $47,000 to $55,000 CAD / year
- Full-time
Maintain liaison with client staff, contractor representatives, property owners and general public during construction to resolve problems.
Added 5 hours ago
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Senior Legal Advisor
National Bank of Canada
Montreal, QC
- Full-time
…you to have a tangible impact on the Bank’s operations and client experience through your legal expertise, business acumen, and experience navigating evolving regulatory…
Added 5 hours ago
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Client Development Coordinator
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Toronto, ON
- $62,000 to $75,000 CAD / year
- Full-time
Reporting to the Director, Client Development and working closely with the Client Development Specialists, the Client Development Coordinator will work with key internal stakeholders,…
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AI Lead Solutions Architect
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Remote, Canada
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AI Lead Solutions Architect
Workana
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AI Solution Architect
Workana
Remote, Canada
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Our client is a leading Canadian financial institution seeking a senior AI Solution Architect to join its Solutions Architecture team. The organization is expanding its digital…
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AI Solution Architect
Workana
Remote, Canada
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Our client is a leading Canadian financial institution seeking a senior AI Solution Architect to join its Solutions Architecture team. The organization is expanding its digital…
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AI Solution Architect
Workana
Remote, Canada
- Contract
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Adecco

Manager, Credit and Collections

Mississauga, ON, Canada

$100,000 to $120,000 CAD / year · Full-time

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Job details

Pay: $100,000 to $120,000 CAD / year
Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Original job description

Manager, Credit & Collections

Mississauga, ON | Full-Time | Permanent | On-Site

Are you a hands-on credit and collections leader who thrives in the details while inspiring high-performing teams? We're seeking an experienced Manager, Credit & Collections to oversee daily credit and collections operations while driving continuous improvement, process optimization, and employee development. This is an excellent opportunity for a collaborative leader who enjoys being actively involved in day-to-day operations, mentoring staff, and partnering across the business to strengthen cash flow, reduce risk, and enhance customer relationships.

What Our Client Offers

Competitive salary: $100,000 - $120,000, commensurate with experience
Annual performance-based bonus (personal and business)
Comprehensive benefits package
Additional employee perks and wellness offerings
Free on-site parking while also being a convenient transit-accessible location in Mississauga
Stable, growing organization with long-term career opportunities and impact

About the Role

Reporting to senior leadership, the Manager, Credit & Collections will lead a team of 10 credit and collections professionals while remaining actively involved in daily operations. This individual will bring a balance of strategic thinking and hands-on execution, helping to strengthen existing processes and identify opportunities for improvement within a more manual operating environment.

Key Responsibilities

Lead, mentor, coach, and develop a team of credit and collections professionals.
Oversee day-to-day credit, collections, dispute resolution, and accounts receivable activities while being hands on involved at times.
Monitor customer account performance, aging reports, credit limits, and collection effectiveness.
Communicate and engage with clients helping maintain a positive business relationship while keeping them in good standing.
Partner with Sales, Customer Service, Finance, and Operations to resolve account issues and improve cash flow.
Establish priorities, performance expectations, and best practices for the team.
Review and evaluate customer creditworthiness and associated risk.
Develop and implement collection strategies that reduce delinquency and bad debt exposure.
Analyze trends, identify operational gaps, and recommend process improvements.
Help modernize and streamline workflows within a largely manual environment.
Create reporting and provide actionable insights to support business decisions.
Ensure compliance with company policies, internal controls, and financial procedures.
Drive a culture of accountability, collaboration, and customer-focused service.

What We're Looking For

Proven experience leading credit, collections, or accounts receivable teams in a Manager capacity.
Post-secondary education in Accounting, Finance, Business, or a related discipline.
CCP designation or other related certifications are an asset.
Advanced proficiency with Microsoft Excel and ERP/accounting systems.
Strong knowledge of credit risk assessment, collections practices, and accounts receivable management.
Demonstrated success coaching, mentoring, and developing employees.
Comfortable rolling up your sleeves and participating in day-to-day operational activities.
Experience working within environments that include manual processes and opportunities for improvement.
Strong analytical, problem-solving, and decision-making skills.
Ability to influence stakeholders and collaborate across multiple departments.
Excellent communication, negotiation, and relationship-building abilities.

Ideal Candidate

You are a people-focused leader who can successfully balance strategy and execution. You enjoy coaching others, are energized by solving complex collections challenges, and have a track record of improving processes without losing sight of daily operational requirements. You're comfortable working in a fast-paced environment and can identify practical improvements that drive measurable results.

Apply today to join a team where your leadership, expertise, and ideas will make a meaningful impact.

Vacancy Status: This posting is for an existing vacancy.

At Adecco our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.

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More about this job

Responsibilities

Lead and develop a team of 10 while overseeing daily credit, collections, dispute resolution, and accounts receivable operations. Assess customer credit risk, improve collection performance and workflows, collaborate across departments, and provide reporting and insights to strengthen cash flow and reduce bad debt.

Requirements

The role requires proven management experience leading credit, collections, or accounts receivable teams, along with post-secondary education in accounting, finance, business, or a related field. Candidates should have strong credit and collections expertise, advanced Excel and ERP/accounting system proficiency, and demonstrated leadership, analytical, communication, and process-improvement abilities; a CCP designation or related certification is an asset.

Skills

Credit Risk Assessment
Collections Management
Team Leadership
Coaching And Mentoring
Dispute Resolution
Creditworthiness Evaluation
Cash Flow Improvement
Process Improvement
Workflow Optimization
Microsoft Excel
ERP And Accounting Systems
Financial Reporting
Stakeholder Collaboration
Negotiation

Benefits

Competitive Salary
Annual Performance-Based Bonus
Employee Perks
Wellness Offerings
Free On-Site Parking
Transit-Accessible Location
Long-Term Career Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Credit And Collections
Accounts Receivable
Credit Risk Assessment
Creditworthiness
Collection Strategies
Dispute Resolution
Aging Reports
Credit Limits
Bad Debt
Cash Flow
Microsoft Excel
ERP Systems
Accounting Systems
Financial Procedures
Internal Controls
Process Improvement
Workflow Optimization
Operational Reporting
Performance Management
Customer Relationships
Cross-Functional Collaboration
CCP Designation

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