Jobs in Canada

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Added 16 mins ago
T
SAP Customer Solution Director
Talan
Montreal, QC
- $170,000 to $220,000 CAD / year
- Full-time
Reporting to the Senior Director, SAP Presales and Alliance, the SAP Customer Solution Director is part of the SAP practice and serves as the functional design authority for clients and…
Added 1 hour ago
FS
Manager, Compensation
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
…strategic analytics and guidance, support senior leadership in the design and administration of compensation programs and policies, and partner with hotels and corporate functions on…
Added 5 hours ago
A
Senior Service Designer (UX)
Adecco
Toronto, ON
- Full-time
Our client is seeking a Senior Service Designer, (UX) Experience Operations for an 18-month full-time contract based in Toronto (hybrid). Reporting to the UX Director, this role will help…
Added 11 hours ago
BG
Associate Director (Estimator/Quantity Surveyor)
BTY Group
Toronto, ON
- $100,000 to $130,000 CAD / year
- Full-time
…that promote the health of the communities in which we work, live, and…
Added 12 hours ago
Advanced DevOps Engineer - EA SPORTS™ TECHNOLOGY
Electronic Arts
Vancouver, BC
A DevOps Engineer will design solutions from the ground up, troubleshoot issues at both the network and Linux operating system levels, and collaborate effectively across multiple teams with…
Added 1 day ago
TT
Adjoint(e) éditorial(e) et commercial(e) - Langues Secondes/Editorial and Commercial Assistant, Second Languages
TC Transcontinental
Montreal, QC
- Full-time
…information industries. With agility, creativity and boldness, we design and deliver innovative, high-value products and…
Added 1 day ago
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Director - Developer Relations
NBCUniversal
Montreal, QC
- Full-time
…Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television…
Added 1 day ago
Test- Director, Technical Solutions (Enterprise Application Integrations)
The Canada Life Assurance Company
Toronto, ON
We are looking for a Director, Technical Solutions – Enterprise Application Integrations
Added 1 day ago
SC
Director, Operational Design & Engineering
Staples Canada
Richmond Hill, ON
- Full-time
Reporting to the Senior Director, Supply Chain Strategy, Engineering & Sourcing, the Director, Operations Design & Engineering is accountable for how Staples Canada’s distribution and…
Added 1 day ago
BU
Administrative Coordinator, Co-op Education & Workplace Partnerships
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
…Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish…
Added 1 day ago
LH
Occupational Therapist - RTW
Lifemark Health Group
Kamloops, BC
- $55 to $70 CAD / hour
- Full-time
Employee: Hourly rate of $55–$70 or a percentage-based Fee-for-Service model, while enjoying the benefits and perks that come with being a Lifemark employee.
Added 2 days ago
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Security Agent
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Toronto
- Full-time
Successful candidates must possess legal work authorization in Canada
Added 2 days ago
GC
Community Developer - 7 Days to Die | Développeur·euse de communauté - 7 Days to Die
Game Companies
Montreal, QC
- Full-time
Experience with live-service games, survival or sandbox titles, modding communities, or bilingual proficiency in French and English is considered an asset.
Added 2 days ago
GC
Advanced DevOps Engineer - EA Sports Technology
Game Companies
Vancouver, BC
- Full-time
A DevOps Engineer will design solutions from the ground up, troubleshoot issues at both the network and Linux operating system levels, and collaborate effectively across multiple teams with…
Added 2 days ago
SA
Mental Health Counselor
St. Andrew's School
Brampton, ON · Regional Municipality of Peel, ON
- Full-time
…spirit of its students to prepare them for lives of citizenship, service, and purpose. Be at the center of this mission by joining the school as our mental health counselor, a key member of…
Added 2 days ago
CN
Business Intelligence Specialist (Contract - 6 months)
Conexus Nuclear Inc. (Conexus)
Toronto, ON
- $46 to $56 CAD / hour
- Contract
…integrity across the organization. The specialist will also design, develop, and maintain interactive Power BI reports and dashboards, transforming complex data into meaningful insights…
Added 2 days ago
ES
Advanced DevOps Engineer - EA Sports Technology
EA SPORTS
Vancouver, BC
- Full-time
A DevOps Engineer will design solutions from the ground up, troubleshoot issues at both the network and Linux operating system levels, and collaborate effectively across multiple teams with…
Added 2 days ago
K
Director, S/4HANA Implementation - Tax
KPMG
AB · Winnipeg, MB · Ottawa, ON · Vancouver, BC · Halifax, NS · Calgary, AB · ON · Toronto, Ontario · Edmonton, Alberta
- Full-time
As Director, S/4HANA Implementation – Tax, you will lead the Tax practice’s involvement in KPMG Canada’s firmwide S/4HANA implementation, ensuring Tax requirements, priorities and impacts…
Added 2 days ago
PG
Product Manager - Membership
Perseus Group, Constellation Software
Canada
- Full-time
You'll report to the Director of Professional Services and work closely with club stakeholders and internal teams to make sure AXIS supports effective membership administration, growth,…
Added 2 days ago
Advanced DevOps Engineer - EA Sports Technology
Electronic Arts
Vancouver, BC
A DevOps Engineer will design solutions from the ground up, troubleshoot issues at both the network and Linux operating system levels, and collaborate effectively across multiple teams with…
Added 2 days ago
FH
Manager, Clinical Operations & Program Services
Fraser Health
Surrey, BC
- Full-time
Reporting to assigned Director(s), Clinical Operations, the Manager is accountable for managing and providing clinical and operational leadership to a front-line patient care department or…
Added 2 days ago
SS
Senior Director, Procurement
Sienna Senior Living
Markham, ON
- Full-time
Reporting to the Vice President, Tax & Treasury, the Senior Director, Procurement leads the organization’s enterprise-wide strategy, governance, strategic sourcing, contract lifecycle…
Added 2 days ago
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Marketing & Design Associate
EiKO
Toronto, ON · Greater Toronto Area, Canada
- Full-time
You will be responsible for design and marketing for products, launching products with a cross-functional team across marketing, product, sales, vendors and agency partners. You'll report…
Added 2 days ago
BO
Senior Financial Management Specialist
Bank of Canada
Ottawa, ON
- Temporary
Reporting to the Assistant Director, Financial Management – Supervisory Mandate, within the Strategic & Financial Advice (SFA) business line of Financial Services (FIN), the Senior…
Added 2 days ago
BG
Director of Communications and Marketing
Bayview Glen
Toronto, ON
- Full-time
This position is required to work on campus five (5) days per week and attend school events after normal work hours

Adecco

Senior Service Designer (UX)

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Apply by: Dec 12, 2026
Experience: 8+ years of experience in Service Design, UX Design, or Product Design
Posting language: English
Posted: Nov 12, 2026

Original job description

Summary

Our client is seeking a Senior Service Designer, (UX) Experience Operations for an 18-month full-time contract based in Toronto (hybrid). Reporting to the UX Director, this role will help modernize how design teams work by translating established process vision into practical workflows, governance, standards, and tools. The successful candidate will bring strong service design and product design expertise, systems thinking, AI fluency, and experience working within large, complex enterprise environments. This position will play a key role in integrating journey management and AI into day-to-day design delivery. This position will be an 18 month contract, and will primarily function as remote, but should have the ability to attend meetings in either Toronto or Ottawa.

Qualifications

8+ years of experience in Service Design, UX Design, or Product Design
Experience leading complex, cross-functional initiatives in large organizations
Strong understanding of design, research, content, and product delivery practices
Demonstrated expertise in service blueprinting, journey mapping, process modeling, and future-state design
Strong systems thinking and ability to design end-to-end workflows and operating models
Excellent visual communication, documentation, and information design skills
Advanced hands-on experience using AI tools within design and research workflows
Ability to independently drive initiatives with minimal supervision
Strong facilitation, stakeholder management, presentation, and communication skills
Experience working with product, technology, accessibility, and business partners
Proficiency with Figma, Miro (or similar tools), and Microsoft 365 applications
Experience with enterprise-approved AI tools
Post-secondary education in Design, Human-Computer Interaction, UX, Service Design, or a related field is preferred

Responsibilities

Operationalize established design process direction and transform strategic models into practical playbooks, standards, templates, and governance frameworks
Define and implement journey management practices, ownership structures, and decision-making processes
Modernize design workflows across strategy, discovery, design, and delivery functions
Design and improve role handoffs, workflows, decision points, and supporting tools
Develop clear, engaging, and easy-to-adopt documentation and process artifacts
Collaborate with UX leadership to establish AI use cases, workflows, standards, and governance across the design lifecycle
Identify opportunities to leverage AI to improve efficiency, consistency, and design quality
Facilitate workshops, working sessions, training programs, and stakeholder engagement activities
Drive adoption of new processes through communication, enablement, and change management activities
Manage project backlogs, track progress, report risks and dependencies, and support successful execution
Partner with Design Operations and leadership teams to align initiatives with organizational goals and performance measures

APPLICATION

Qualified candidates should possess a combination of service design expertise, operational thinking, systems design capability, and practical experience applying AI to modern design practices. Candidates with experience in journey management, digital product design, enterprise transformation, agile environments, accessibility, and design systems are encouraged to apply. This is an excellent opportunity for a senior design professional who enjoys shaping how teams work, influencing organizational practices, and driving meaningful improvements across the design lifecycle within a large and complex environment. Only qualified candidates will be contacted. Thank you.

Vacancy Status: This posting is for an existing vacancy.

At Adecco our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we're making the future work for everyone.

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More about this job

Responsibilities

Translate strategic design direction into practical workflows, playbooks, standards, tools, and governance, while establishing journey management practices and improving design delivery across the lifecycle. Partner with UX leadership and stakeholders to integrate AI into design workflows, facilitate adoption and training, and track initiative progress, risks, and dependencies.

Requirements

Requires 8+ years of service, UX, or product design experience, including leadership of complex cross-functional initiatives in large organizations and expertise in service blueprinting, journey mapping, process modeling, and systems design. Candidates should have hands-on experience applying AI in design and research, strong facilitation and communication skills, proficiency with Figma, Miro, and Microsoft 365, and experience collaborating across product, technology, accessibility, and business teams; related post-secondary education is preferred.

Skills

Service Design
UX Design
Product Design
Systems Thinking
Journey Mapping
Service Blueprinting
Process Modeling
Future-State Design
AI Tools
Design Operations
Workflow Design
Governance
Facilitation
Stakeholder Management
Figma
Miro

Visa sponsorship

Not detected in the job text

Keywords

Service Design
UX Design
Product Design
Experience Operations
Journey Management
Journey Mapping
Service Blueprinting
Process Modeling
Systems Thinking
Artificial Intelligence
Design Research
Design Operations
Workflow Design
Operating Models
Governance Frameworks
Figma
Miro
Microsoft 365
Accessibility
Design Systems
Enterprise Transformation
Agile
Change Management
Stakeholder Engagement
Cross-Functional Collaboration

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Work requirements

Jobs in Canada