Jobs in Canada

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Added 5 hours ago
A
Senior Service Designer (UX)
Adecco
Toronto, ON
- Full-time
Our client is seeking a Senior Service Designer, (UX) Experience Operations for an 18-month full-time contract based in Toronto (hybrid). Reporting to the UX Director, this role will help…
Added 1 day ago
AI
Intermediate Interior Designer position
Alexandra Interiors
Vancouver, BC
- Contract
Must be based in Vancouver or the Lower Mainland, with the ability to attend in-person meetings and work from our North Vancouver studio as required
Added 1 day ago
EW
Senior UX Designer / Concepteur UX Senior
Evolving Web
Remote, Canada
- Full-time
- Remote
Are you a seasoned UX Designer ready to lead impactful digital projects? Do you like collaborating closely with mission-driven organizations to design human-centric and inclusive…
Added 1 day ago
EW
Senior UX Designer / Concepteur UX Senior
Evolving Web
Montreal, QC
- Full-time
Are you a seasoned UX Designer ready to lead impactful digital projects? Do you like collaborating closely with mission-driven organizations to design human-centric and inclusive…
Added 1 day ago
3T
Senior Sales
360 Talent
Toronto, ON
- $50,000 to $60,000 CAD / year
- Full-time
Maintain impeccable standards of service, presentation, and brand representation.
Added 1 day ago
AI
Intermediate Interior Designer position
Alexandra Interiors
Vancouver, BC
- Contract
Must be based in Vancouver or the Lower Mainland, with the ability to attend in-person meetings and work from our North Vancouver studio as required
Added 1 day ago
A
Intermediate Landscape Architect / Landscape Designer
Arcadis
Toronto, ON
- Full-time
Arcadis is seeking a talented and motivated Intermediate Landscape Architect / Landscape Designer to join our growing landscape architecture and urban design team.
Added 1 day ago
G
Designer d’intérieur senior
Gensler
Montreal, QC
- Full-time
Participer à la sélection et à la présentation du mobilier, des systèmes d’ameublement, des tissus, des équipements (FF&E), des palettes de couleurs et de l’éclairage
Added 2 days ago
DD
The Shoe Co. - Store Manager
DSW Designer Shoe Warehouse
Windsor, ON
- Full-time
At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where…
Added 2 days ago
Experience Designer - College Football
Electronic Arts
Vancouver, BC
As a Mid-Level Experience Designer, you’ll play a key role in crafting immersive, accessible, and visually polished user experiences for College Football. Working closely with a…
Added 2 days ago
BV
User Experience Designer
Brand Vision
Toronto, ON · Greater Toronto Area, Canada
- $58,000 to $62,000 CAD / year
- Full-time
We are looking for a UX Designer with strong creative design skills and a practical understanding of user experience and user interface design to join our team.
Added 2 days ago
MG
Intermediate / Senior Mechanical Designer - Technologist
MDS Gas Turbine Engine Solutions
Ottawa, ON
- Full-time
At MDS, we are on the lookout for a skilled Intermediate / Senior Mechanical Designer - Technologist to be a valuable addition to our dynamic team. In this role, you will play a pivotal…
Added 2 days ago
SM
RQ11516 – Solutions Designer – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 3 days ago
SM
RQ11516 – Solutions Designer – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 3 days ago
PG
Graphic Designer
Prodigy Group
Toronto, ON · Etobicoke, ON
- Full-time
Prodigy is searching for a creative and detail-oriented Graphic Designer to join our team. Reporting to the Manager, Brand & Communications, this role will be responsible for bringing our…
Added 3 days ago
Director, Integrated Design
BGBx
ON
The Director, Integrated Designer is a senior creative leader responsible for developing compelling, strategically grounded design solutions across a wide range of channels and touchpoints.…
Added 3 days ago
SM
RQ11516 – Solutions Designer – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 4 days ago
AB
Junior Designer
Ali Budd Interiors
Toronto, ON
- Full-time
Job Summary: We are looking for a talented Junior Interior Designer to join our dynamic team. The ideal candidate will have a passion for creating functional and aesthetically pleasing…
Added 4 days ago
IG
Product Designer
Insight Global
Toronto, ON
- $49.5 to $56 CAD / hour
- Contract
Strong verbal, written, presentation and problem-solving skills
Added 4 days ago
M
RQ11516 - Solutions Designer - Senior
Maarut
Toronto, ON
- Contract
with prototyping solution for presentation to the client or Sr.
Added 4 days ago
ND
Intermediate Interior Designer
NICHE DECOR
Newmarket, ON
- Full-time
We will train you in Niche Decor’s systems, supplier resources, pricing procedures and presentation standards. Once trained, you will be expected to organize your workload, research and…
Added 4 days ago
SM
RQ11516 – Solutions Designer – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 4 days ago
SM
RQ11516 – Solutions Designer – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 4 days ago
SM
RQ11516 – Solutions Designer – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 4 days ago
A
Senior Interaction Designer [AQ-25818]
Aquent
Toronto, ON
- Contract
Confidently presenting interaction design concepts and strategies to senior leadership, articulating vision and rationale.

Adecco

Senior Service Designer (UX)

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Apply by: Dec 12, 2026
Experience: 8+ years of experience in Service Design, UX Design, or Product Design
Posting language: English
Posted: Nov 12, 2026

Original job description

Summary

Our client is seeking a Senior Service Designer, (UX) Experience Operations for an 18-month full-time contract based in Toronto (hybrid). Reporting to the UX Director, this role will help modernize how design teams work by translating established process vision into practical workflows, governance, standards, and tools. The successful candidate will bring strong service design and product design expertise, systems thinking, AI fluency, and experience working within large, complex enterprise environments. This position will play a key role in integrating journey management and AI into day-to-day design delivery. This position will be an 18 month contract, and will primarily function as remote, but should have the ability to attend meetings in either Toronto or Ottawa.

Qualifications

8+ years of experience in Service Design, UX Design, or Product Design
Experience leading complex, cross-functional initiatives in large organizations
Strong understanding of design, research, content, and product delivery practices
Demonstrated expertise in service blueprinting, journey mapping, process modeling, and future-state design
Strong systems thinking and ability to design end-to-end workflows and operating models
Excellent visual communication, documentation, and information design skills
Advanced hands-on experience using AI tools within design and research workflows
Ability to independently drive initiatives with minimal supervision
Strong facilitation, stakeholder management, presentation, and communication skills
Experience working with product, technology, accessibility, and business partners
Proficiency with Figma, Miro (or similar tools), and Microsoft 365 applications
Experience with enterprise-approved AI tools
Post-secondary education in Design, Human-Computer Interaction, UX, Service Design, or a related field is preferred

Responsibilities

Operationalize established design process direction and transform strategic models into practical playbooks, standards, templates, and governance frameworks
Define and implement journey management practices, ownership structures, and decision-making processes
Modernize design workflows across strategy, discovery, design, and delivery functions
Design and improve role handoffs, workflows, decision points, and supporting tools
Develop clear, engaging, and easy-to-adopt documentation and process artifacts
Collaborate with UX leadership to establish AI use cases, workflows, standards, and governance across the design lifecycle
Identify opportunities to leverage AI to improve efficiency, consistency, and design quality
Facilitate workshops, working sessions, training programs, and stakeholder engagement activities
Drive adoption of new processes through communication, enablement, and change management activities
Manage project backlogs, track progress, report risks and dependencies, and support successful execution
Partner with Design Operations and leadership teams to align initiatives with organizational goals and performance measures

APPLICATION

Qualified candidates should possess a combination of service design expertise, operational thinking, systems design capability, and practical experience applying AI to modern design practices. Candidates with experience in journey management, digital product design, enterprise transformation, agile environments, accessibility, and design systems are encouraged to apply. This is an excellent opportunity for a senior design professional who enjoys shaping how teams work, influencing organizational practices, and driving meaningful improvements across the design lifecycle within a large and complex environment. Only qualified candidates will be contacted. Thank you.

Vacancy Status: This posting is for an existing vacancy.

At Adecco our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we're making the future work for everyone.

Apply on LinkedIn About employer

More about this job

Responsibilities

Translate strategic design direction into practical workflows, playbooks, standards, tools, and governance, while establishing journey management practices and improving design delivery across the lifecycle. Partner with UX leadership and stakeholders to integrate AI into design workflows, facilitate adoption and training, and track initiative progress, risks, and dependencies.

Requirements

Requires 8+ years of service, UX, or product design experience, including leadership of complex cross-functional initiatives in large organizations and expertise in service blueprinting, journey mapping, process modeling, and systems design. Candidates should have hands-on experience applying AI in design and research, strong facilitation and communication skills, proficiency with Figma, Miro, and Microsoft 365, and experience collaborating across product, technology, accessibility, and business teams; related post-secondary education is preferred.

Skills

Service Design
UX Design
Product Design
Systems Thinking
Journey Mapping
Service Blueprinting
Process Modeling
Future-State Design
AI Tools
Design Operations
Workflow Design
Governance
Facilitation
Stakeholder Management
Figma
Miro

Visa sponsorship

Not detected in the job text

Keywords

Service Design
UX Design
Product Design
Experience Operations
Journey Management
Journey Mapping
Service Blueprinting
Process Modeling
Systems Thinking
Artificial Intelligence
Design Research
Design Operations
Workflow Design
Operating Models
Governance Frameworks
Figma
Miro
Microsoft 365
Accessibility
Design Systems
Enterprise Transformation
Agile
Change Management
Stakeholder Engagement
Cross-Functional Collaboration

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Work requirements

Jobs in Canada