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Added 1 month ago
AG
Account Director, Earned Media Strategy
Adelphi Group
Toronto, ON
- Full-time
Our Toronto office is looking for a Director – Integrated Media - a strategic, vision-driven communications leader responsible for driving integrated media strategy, providing high-level…
Added 1 month ago
AG
Account Director, Client Experience
Adelphi Group
Toronto, ON
- Full-time
Our Toronto office is looking for an Account Director, Client Experience, Healthcare, who is a seasoned public relations consultant responsible for managing a portfolio of client accounts…
Added 1 month ago
AG
Account Director, Client Experience
Adelphi Group
Montreal, QC
- Full-time
Added 1 month ago
CQI Manager, Mental Health & Addictions
Health Sciences North
ON · Sudbury, ON
Lead program planning related to performance improvements, quality, risk management, patient and staff safety, emergency preparedness, and special projects. Identify opportunities for…
Added 1 month ago
Manager, Laboratory (Clinical Pathology)
Health Sciences North
Sudbury, ON
Under the general direction of the Medical Director, Laboratory, and accountable to the Administrative Director, Laboratory and Pathology.
Added 1 month ago
Manager, Corporate Reporting
Health Sciences North
ON · Sudbury, ON
Provide support to the Manager, Financial Planning and Program support with the preparation of the annual budget.
Added 1 month ago
CQI Manager, Mental Health & Addictions
Health Sciences North
ON · Sudbury, ON
Lead program planning related to performance improvements, quality, risk management, patient and staff safety, emergency preparedness, and special projects. Identify opportunities for…
Added 1 month ago
Manager, Laboratory (Clinical Pathology)
Health Sciences North
Sudbury, ON
Under the general direction of the Medical Director, Laboratory, and accountable to the Administrative Director, Laboratory and Pathology.
Added 1 month ago
Manager, Corporate Reporting
Health Sciences North
ON · Sudbury, ON
Provide support to the Manager, Financial Planning and Program support with the preparation of the annual budget.
Added 1 month ago
UO
Manager of Accreditation and Program Evaluation – UGME
University of Ottawa
Ottawa, ON · Roger Guindon Hall
- Full-time
Coordinates and provides supports of the accreditation of UGME program, and the institutional review by both the Committee on Accreditation of Canadian Medical Schools (CACMS) and the…
Added 1 month ago
NC
Manager Research and Development
Nutem Custom Manufacturing
Burlington, ON
- $90,000 to $100,000 CAD / year
- Full-time
- On-site
…reduce our impact on the Earth. *Overview*: Reporting to the Director R&D and Technical Services, the Manager Research & Development will be focussing on advancing the development of…
Added 1 month ago
SI
Construction manager
STRABAG Inc.
Toronto, ON
- $140,000 to $180,000 CAD / year
- Full-time
- On-site
…tunnel excavation with qualified personnel. The construction Manager will report on the ground conditions encountered and support measures installed, which will be documented daily. They…
Added 1 month ago
M
Gestionnaire, Approvisionnement stratégique / Manager, Strategic Procurement
Marconi
Montreal, QC
- Full-time
Added 1 month ago
G
Executive Director
GoodWork.ca
Elora, ON
- Internship
We’re entering an exciting new phase of development and are seeking a part-time Executive Director to help lead us into our next chapter. This is an opportunity for an inspiring, hands-on…
Added 1 month ago
SJ
Manager, Occupational Therapy, Physiotherapy and Recreational Therapy
St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
- Full-time
3-5 years of progressive leadership experience required
Added 1 month ago
SD
Senior Manager, Trade relations, Generics Portfolio Strategy
Shoppers Drug Mart
Toronto, ON
- Full-time
The Senior Manager, Trade relations, Generics Portfolio Strategy reports directly to the Director, Trade relations, Generics in a role designed to help drive and execute the enterprise…
Added 1 month ago
SD
Senior Manager, Specialty Pharmacy-2
Shoppers Drug Mart
Calgary, AB
- Full-time
Reporting to the Director, Clinic and Specialty Programs, the Senior Manager, Specialty Pharmacy is responsible for the successful operation of our Shoppers Drug Mart Specialty Health…
Added 1 month ago
SD
Manager, Acquisition Operations
Shoppers Drug Mart
Toronto, ON
- Full-time
The Manager, Acquisition Operations plays a pivotal role in the successful execution and post-acquisition integration of strategic pharmacy acquisitions at Shoppers Drug Mart. Reporting to…
Added 1 month ago
CO
Manager of Revenue & Financial Planning
City of Summerside
Summerside, PE
- Full-time
The City of Summerside is seeking a dynamic, strategic, and collaborative professional to join our Finance Department as Revenue & Financial Planning Manager.
Added 1 month ago
VC
Veterinarian, DVM, Medical Director, Secord Animal Hospital
VCA Canada
Toronto, ON
- Full-time
At Secord Animal Hospital we welcome a Veterinarian, DVM to join our team as Medical Director, in Toronto, Ontario. This dual role is a great opportunity to blend day-to-day hands-on…
Added 1 month ago
SC
Program Manager, Business Operations
Scarborough Charter Inter-Institutional Forum
Ottawa, ON
- From $106,655.63 CAD / year
- Full-time
- On-site
<h3>Job Description</h3><div>Job Description<div><p>The Program Manager, Business Operations, oversees the business and financial affairs of the Scarborough Charter Secretariat, including…
Added 1 month ago
EL
Associate Director, Market Access & Reimbursement Strategy Speciality Portfolio
Eli Lilly and Company
ON · Ontario, Canada
- Full-time
The Associate Director, Market Access & Reimbursement Strategy Specialty Portfolio (Oncology, Immunology and Neuroscience) is accountable for the achievement of pricing, reimbursement and…
Added 1 month ago
EG
Regional Health & Safety, Risk Manager – Western Canada
Emterra Group
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Reporting directly to the Director, Health & Safety/Risk, the Regional Health & Safety, Risk Manager – British Columbia, Saskatchewan and Manitoba provides regional leadership for health,…
Added 1 month ago
GI
Risk Manager
Green Infrastructure Partners
Markham, ON · Commerce Valley Dr W, Markham, ON
- Full-time
Reporting to the Risk Director, this role leads practical, decision-focused project risk management across a portfolio of projects. The Risk Manager will work closely with estimating,…
Added 1 month ago
GV
Elevation Project - Manager
Greater Vancouver Youth Unlimited
Surrey, BC
- Full-time
hiring a Program Manager for the Elevation Project, Greater Vancouver Youth Unlimited’s

Adelphi Group

Account Director, Client Experience

Toronto, ON, Canada

Salary Range: $ 95,000 - $130,000 · Full-time

Apply on interpublic.wd5.myworkdayjobs.com About employer

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Job details

Pay: Salary Range: $ 95,000 - $130,000
Job type: Full-time
Posting language: English
Posted: Sep 16, 2026

Original job description

Agency:

Weber Shandwick

Job Function:

Communications and PR

Job Subfunction:

Public Relations

Job Description:

Weber Shandwick is more than a leading global communications agency – we’re an engagement agency. Our success is built on a deep commitment to our clients, our people, creativity, collaboration and engaging stakeholders in new and bold ways to build brand reputation and drive business results.

Our Toronto office is looking for an Account Director, Client Experience, Healthcare, who is a seasoned public relations consultant responsible for managing a portfolio of client accounts including some of Canada’s largest pharmaceutical and wellness brands.

About You

You thrive on the art of client partnership, excel at orchestrating complex multi-disciplinary teams, and understand how to transform a client’s business challenge into a high-impact, award-winning communications strategy.

As a trusted advisor, you adeptly balance high-touch relationship management with flawless program execution and commercial acumen. You are passionate about driving exceptional client experiences at every touchpoint.

If you bring deep collaborative energy, a proactive problem-solving mindset, and the leadership grit to champion breakthrough work within the Canadian healthcare landscape, we want to hear from you.

RESPONSIBILITIES

Lead account client service to foster relationship-building, open dialogue, strategic counsel, and thought leadership.
Facilitate integration efforts between the agency and its partners (other agencies or corporate partners).
Partner with senior counselors in the development of communication strategies.
Oversee execution of client strategies and implementation of tactical plans.
Collaborate with internal specialists, including media relations, digital communications, and creative teams.
Manage projects, budgets, and billing processes.
Maintain thorough knowledge of Canadian regulations related to traditional media, social media and influencer engagement.

PREFERRED EXPERIENCE

Six to seven years of agency experience, with a strong focus on healthcare and pharmaceutical corporate/product brands.
Strong understanding of traditional and social media within the healthcare sector.
Demonstrated experience developing relationships with third-party organizations (such as patient advocacy groups), healthcare professionals, patients, and caregivers; represent the agency and/or clients at external meetings and various events (conferences, third-party briefings, events, etc.).
Have hands-on experience navigating regulatory frameworks for healthcare products (such as the Pharmaceutical Advertising Advisory Board [PAAB], Advertising Standards Canada [ASC], and Health Canada).
Master social media and digital communication techniques, including a solid
Proven ability to translate strategic ideas into actionable, realistic plans.
Ability to delegate projects effectively to junior team members.
Ability to work both autonomously and collaboratively within a team.
Excellent verbal and written communication skills, with strong administrative writing capabilities.
Sound financial acumen and ease in managing budgets.
Ability to deliver ambitious projects within pre-established parameters.
University degree in Public Relations, Communications, Journalism or related field.

PERSONAL ATTRIBUTES

A passion for creativity, innovation, and delivering high-quality client work.
Ability to manage competing demands and meet deadlines in a fast-paced, dynamic, and exciting environment.
Highly organized with a process-oriented approach.
Strong understanding of the pharmaceutical industry and a keen interest in current events and industry trends.
Excellent professional judgment in relations with team members, clients, and third-party vendors.
Commitment and dedication to the success of the agency and one's own professional growth.
Proactive mindset to anticipate client and team needs.
Exceptional attention to detail and commitment to quality work.
Ability to inspire trust and confidence among clients and colleagues.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, colour, religion, gender, age, ethnic or national origin, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

Salary Range: $ 95,000 - $130,000

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us - we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice/

Apply on interpublic.wd5.myworkdayjobs.com About employer

More about this job

Responsibilities

Lead account client service to foster strategic partnerships and provide high-level counsel for pharmaceutical and wellness brands. Oversee the execution of communication strategies while collaborating with internal specialists and managing project budgets.

Requirements

Requires six to seven years of agency experience with a strong focus on healthcare and pharmaceutical sectors. Candidates must possess a university degree in Public Relations, Communications, or a related field and have experience navigating regulatory frameworks like PAAB and Health Canada.

Skills

Public relations
Strategic communications
Healthcare communications
Pharmaceutical marketing
Budget management
Media relations
Digital communications
Regulatory compliance
Project management
Team leadership
Stakeholder engagement
Crisis communication
Strategic planning
Influencer engagement
Corporate communications

Visa sponsorship

Not detected in the job text

Keywords

Public Relations
Healthcare
Pharmaceutical
Wellness
Communications Strategy
Client Experience
PAAB
Health Canada
Advertising Standards Canada
Media Relations
Digital Communications
Social Media
Influencer Engagement
Budgeting
Strategic Counsel
Patient Advocacy
Corporate Branding
Project Management
Agency Experience
Stakeholder Engagement

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Work requirements

Jobs in Canada