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Added 26 mins ago
CF
Administrative Coordinator, Part Time
Chalmers Foundation
Fredericton, NB
- Part-time
…attendance at off-site locations to oversee annual special events, public relations and communication events, and attend meetings on behalf of the…
Added 26 mins ago
TU
Manager, Operations and Stakeholder Engagement
The University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
Reporting to the Director, Canada Climate Law Initiative, the Manager leads the day-to-day operational management of the Council’s work, including workplans, project timelines, governance…
Added 27 mins ago
FH
Manager, Food Operations
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
- Full-time
Reporting to the Director and/or Regional Manager, Food Operations, the Manager is responsible and accountable for all aspects of the planning, organizing, and directing management and…
Added 27 mins ago
K
Director, Pursuits - Federal Government
KPMG
Ottawa, ON
- Full-time
Lead KPMG’s federal government bid and proposal team, guiding pursuit strategy, proposal excellence, and competitive positioning to secure high-value public sector opportunities
Added 42 mins ago
OH
Manager, Planning and Implementation
Ontario Health | Santé Ontario
Ottawa, ON
- Full-time
Établir et entretenir des relations solides avec les partenaires internes et externes afin d'identifier les obstacles, les lacunes et les possibilités d'amélioration du système.
Added 42 mins ago
KL
Manager, Facility Operations & Maintenance Services
Kawartha Lakes
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Deliver quality public services: Respond to operational challenges, customer service concerns and emerging facility needs while ensuring municipal spaces remain safe, accessible and…
Added 42 mins ago
Director of Care
Optima Living
Calgary, AB
Reporting to the General Manager, the Director of Care leads and oversees the delivery, quality, and coordination of resident care, ensuring compliance with regulatory standards and…
Added 1 hour ago
KL
Manager, Capital Planning and Delivery
Kawartha Lakes
Kawartha Lakes, ON · Lindsay, ON
- Full-time
From recreation facilities and civic buildings to parks and public spaces, you will play an important role in ensuring our municipal infrastructure continues to meet the needs of our…
Added 2 hours ago
E
Environmental Services Manager
Extendicare
Winnipeg, MB · Beacon Hill Lodge
- Full-time
…Health & Safety risks to residents, employees and the general public are minimized or eliminated • Ensuring that installed equipment is maintained in working order or serviced as required •…
Added 2 hours ago
HS
HSW Advisor - 1 Full-Time, Permanent, Position in Edmonton or Calgary
Health Sciences Association of Alberta
AB · Edmonton, AB
- Full-time
…in either the Edmonton or Calgary office, reporting to the Director, Negotiations and Organizing. This in-scope position will be responsible for the provision of professional health, safety…
Added 3 hours ago
BG
Classifications Specialist
BC General Employees' Union (BCGEU)
Burnaby, BC
- Temporary
…Columbia with over 90,000 members in 550 bargaining units in the public and private sector. We trace our beginnings back to the early 1900s when provincial government employees formed an…
Added 3 hours ago
CP
Manager, Marketing & Communications
Canuck Place Children's Hospice
Vancouver, BC
- Temporary
· Develops proactive, integrated media relations pitches through researching story ideas and promoting opportunities through liaison with staff and families
Added 3 hours ago
VS
Community Relations Manager - Canterbury Place (2026-10882)
Verve Senior Living
Toronto, ON · North York, ON
- Full-time
In conjunction with the Regional Sales and Marketing Director, develops and implements marketing and community relations programs to achieve occupancy targets for the home in accordance…
Added 3 hours ago
H
Clinic Assistant
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Human relations skills required to empathize with complaints and/or concerns and establish rapport with patients, the public and other staff.
Added 3 hours ago
H
Clinic Assistant
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Human relations skills required to empathize with complaints and/or concerns and establish rapport with patients, the public and other staff.
Added 3 hours ago
Community Relations Director
Amica Senior Lifestyles
Markham, ON
A day in the life of a Community Relations Director:
Added 4 hours ago
UH
Municipal District of Taber | Manager of Public Works
UpSourced HR
Taber, AB
- Full-time
Reporting to the Director of Municipal Operations and leading a team of six direct reports, the Manager of Public Works provides leadership, direction, planning, and oversight to Public…
Added 4 hours ago
JC
Head Librarian – Parental Leave Coverage
Jewish Community Centre of Greater Vancouver
Vancouver, BC
- Full-time
Isaac Waldman Jewish Public Library | Jewish Community Centre of Greater Vancouver
Added 4 hours ago
RM
Human Resources/Labour Relations Consultant
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Reporting to the Director of Human Resources, the HR/LR Consultant will provide guidance and support to managers and other Human Resources staff on employment and labour relations matters.…
Added 4 hours ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
The Director of Occupational Health, Safety & Organizational Resilience provides enterprise-wide strategic leadership for the transformation, modernization, and continuous improvement of…
Added 4 hours ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…unique opportunity to combine hands-on employee and labour relations expertise with operational HR leadership, program management, and continuous…
Added 4 hours ago
P&
Gestionnaire principal, stratégies de tarification et transactions / Senior Manager, Pricing & Lifecycle Strategy
Pratt & Whitney
Longueuil, QC
- Full-time
Solides compétences en matière de relations humaines et de communication.
Added 4 hours ago
HO
Director, Talent Management and Engagement
House of Commons (Canada) / Chambre des communes (Canada)
Ottawa, ON
- Full-time
The House of Commons’ Human Resources Services is currently looking to staff the Director, Talent Management and Engagement position.
Added 4 hours ago
TS
Shift Lead LPN
The Salvation Army in Canada
AB · Edmonton, AB
- Part-time
…Collaborate with the Clinical Education Manager, Clinical Educator, Director of Care and Alberta Health Services Case Managers with the implementation and…
Added 4 hours ago
CO
Director of Operations
College of Midwives of Ontario
Toronto, ON
- Contract
The College of Midwives of Ontario is mandated to serve and protect the public interest. We have a duty to ensure that midwives in Ontario are qualified, skilled, and competent to practise…

Adelphi Group

Account Director, Client Experience

Toronto, ON, Canada

Salary Range: $ 95,000 - $130,000 · Full-time

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Job details

Pay: Salary Range: $ 95,000 - $130,000
Job type: Full-time
Posting language: English
Posted: Sep 16, 2026

Original job description

Agency:

Weber Shandwick

Job Function:

Communications and PR

Job Subfunction:

Public Relations

Job Description:

Weber Shandwick is more than a leading global communications agency – we’re an engagement agency. Our success is built on a deep commitment to our clients, our people, creativity, collaboration and engaging stakeholders in new and bold ways to build brand reputation and drive business results.

Our Toronto office is looking for an Account Director, Client Experience, Healthcare, who is a seasoned public relations consultant responsible for managing a portfolio of client accounts including some of Canada’s largest pharmaceutical and wellness brands.

About You

You thrive on the art of client partnership, excel at orchestrating complex multi-disciplinary teams, and understand how to transform a client’s business challenge into a high-impact, award-winning communications strategy.

As a trusted advisor, you adeptly balance high-touch relationship management with flawless program execution and commercial acumen. You are passionate about driving exceptional client experiences at every touchpoint.

If you bring deep collaborative energy, a proactive problem-solving mindset, and the leadership grit to champion breakthrough work within the Canadian healthcare landscape, we want to hear from you.

RESPONSIBILITIES

Lead account client service to foster relationship-building, open dialogue, strategic counsel, and thought leadership.
Facilitate integration efforts between the agency and its partners (other agencies or corporate partners).
Partner with senior counselors in the development of communication strategies.
Oversee execution of client strategies and implementation of tactical plans.
Collaborate with internal specialists, including media relations, digital communications, and creative teams.
Manage projects, budgets, and billing processes.
Maintain thorough knowledge of Canadian regulations related to traditional media, social media and influencer engagement.

PREFERRED EXPERIENCE

Six to seven years of agency experience, with a strong focus on healthcare and pharmaceutical corporate/product brands.
Strong understanding of traditional and social media within the healthcare sector.
Demonstrated experience developing relationships with third-party organizations (such as patient advocacy groups), healthcare professionals, patients, and caregivers; represent the agency and/or clients at external meetings and various events (conferences, third-party briefings, events, etc.).
Have hands-on experience navigating regulatory frameworks for healthcare products (such as the Pharmaceutical Advertising Advisory Board [PAAB], Advertising Standards Canada [ASC], and Health Canada).
Master social media and digital communication techniques, including a solid
Proven ability to translate strategic ideas into actionable, realistic plans.
Ability to delegate projects effectively to junior team members.
Ability to work both autonomously and collaboratively within a team.
Excellent verbal and written communication skills, with strong administrative writing capabilities.
Sound financial acumen and ease in managing budgets.
Ability to deliver ambitious projects within pre-established parameters.
University degree in Public Relations, Communications, Journalism or related field.

PERSONAL ATTRIBUTES

A passion for creativity, innovation, and delivering high-quality client work.
Ability to manage competing demands and meet deadlines in a fast-paced, dynamic, and exciting environment.
Highly organized with a process-oriented approach.
Strong understanding of the pharmaceutical industry and a keen interest in current events and industry trends.
Excellent professional judgment in relations with team members, clients, and third-party vendors.
Commitment and dedication to the success of the agency and one's own professional growth.
Proactive mindset to anticipate client and team needs.
Exceptional attention to detail and commitment to quality work.
Ability to inspire trust and confidence among clients and colleagues.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, colour, religion, gender, age, ethnic or national origin, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

Salary Range: $ 95,000 - $130,000

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us - we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice/

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More about this job

Responsibilities

Lead account client service to foster strategic partnerships and provide high-level counsel for pharmaceutical and wellness brands. Oversee the execution of communication strategies while collaborating with internal specialists and managing project budgets.

Requirements

Requires six to seven years of agency experience with a strong focus on healthcare and pharmaceutical sectors. Candidates must possess a university degree in Public Relations, Communications, or a related field and have experience navigating regulatory frameworks like PAAB and Health Canada.

Skills

Public relations
Strategic communications
Healthcare communications
Pharmaceutical marketing
Budget management
Media relations
Digital communications
Regulatory compliance
Project management
Team leadership
Stakeholder engagement
Crisis communication
Strategic planning
Influencer engagement
Corporate communications

Visa sponsorship

Not detected in the job text

Keywords

Public Relations
Healthcare
Pharmaceutical
Wellness
Communications Strategy
Client Experience
PAAB
Health Canada
Advertising Standards Canada
Media Relations
Digital Communications
Social Media
Influencer Engagement
Budgeting
Strategic Counsel
Patient Advocacy
Corporate Branding
Project Management
Agency Experience
Stakeholder Engagement

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