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Added 11 mins ago
BH
recreation coordinator
BELMONT HOUSE
Toronto, ON
- $23.6 to $25.53 CAD / hour
- Full-time
- On-site
…Date: *October 31st, 2026* *Duties* * Develop, organize, and lead a variety of recreational activities tailored to residents? interests and abilities * Collaborate with care staff to…
Added 13 mins ago
D
Purchasing Specialist
Dilfo
Ottawa, ON
- Full-time
…procurement requirements, source materials and equipment, manage long-lead items, and maintain accurate procurement information and…
Added 27 mins ago
PH
Clinical Security Liaison Nurse, Maximum and MultiLevel Security Units FPS
Provincial Health Services Authority
Port Coquitlam, BC
- Full-time
…Collaborates with interdisciplinary teams on the development, implementation and monitoring of safe working practices, procedures, policies and information that ensures security and safety…
Added 27 mins ago
PH
Nurse, Clinical Informatics Specialist
Provincial Health Services Authority
Victoria, BC
- Full-time
Leads the system design life cycle in the areas of design, content development, validation, implementation, stabilization and evaluation of electronic health information systems and their…
Added 28 mins ago
Senior Environmental Permitting Specialist
WSP
Cambridge, ON
…advancing complex infrastructure projects across Ontario. You will lead permitting and approvals strategies, guide regulatory processes from detailed design through construction, and ensure…
Added 28 mins ago
NC
Manager, Delivery Process Improvement
NAV CANADA
Ottawa, ON
- Full-time
…advisor, this role provides guidance on the communication and implementation of process and tool changes. This position plays a key role in building organization capability and continually…
Added 57 mins ago
NH
Integrated MH-A CP-S Director, Mental Health (Permanent Full-Time)
Northumberland Hills Hospital
Cobourg, ON
- Full-time
They will lead and manage multidisciplinary professional and support staff within the clinical program, and contribute to the overall delivery of services within the North East Cluster and…
Added 57 mins ago
V|
Commercial Contracts Manager
Veolia | North America
Oakville, ON
- Contract
Prepare persuasive positions for (and sometimes lead) complex contract negotiations for dispute resolution and change order requests with customers and suppliers
Added 57 mins ago
PH
Clinical Security Liaison Nurse, Maximum and MultiLevel Security Units FPS
Provincial Health Services Authority
Port Coquitlam, BC
- Part-time
…Collaborates with interdisciplinary teams on the development, implementation and monitoring of safe working practices, procedures, policies and information that ensures security and safety…
Added 1 hour ago
CS
Delivery Director, Professional Services
Centric Software
Toronto, ON · CA ON Toronto Home Office
- Full-time
Lead, coach, and develop a team of post-implementation Professional Services consultants.
Added 1 hour ago
Z
Customer Success Manager
Zappix
Success, SK
- Full-time
Lead or Contribute to statement of work content definition for the project, based on our SOW standards
Added 1 hour ago
V
Maintenance Manager
Verrus
ON · Ontario, Canada
- Full-time
Lead and develop a multidisciplinary maintenance organisation across mobile, fixed plant, electrical, instrumentation, reliability and planning functions
Added 1 hour ago
OM
Chef de projet et opérations client
Omnicom Media
Montreal, QC
- Full-time
Added 1 hour ago
RG
Associate Nurse Manager - Full-Time - RPN
Responsive Group Inc.
Perth, ON
- Full-time
…Director of Care, Director of Care, and Interdisciplinary team lead, the Associate Nurse Manager supports compliance with applicable legislative and professional requirements (including…
Added 1 hour ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Make a Difference. Lead with Purpose. Support the People Who Deliver Care.
Added 1 hour ago
V
Production Coordinator
VAST_BC
Vancouver, BC
- Part-time
VAST is seeking an organized, creative, and collaborative Production Coordinator to lead the day-to-day implementation of VAT's editorial and production mentorship project.
Added 2 hours ago
CO
Job ID #32266: Manager, Vacant Unit Tax & General Revenue
City of Hamilton
Hamilton, ON
- Full-time
Provides leadership in the development and implementation of strategies, policies, procedures, financial controls and service delivery standards that support sound revenue administration,…
Added 2 hours ago
CO
Job ID #31786: Health, Safety & Wellness Specialist
City of Hamilton
Hamilton, ON
- Full-time
Works collaboratively with key internal stakeholders to identify organizational needs and then lead the development of corporate program, practices and strategies using best practice…
Added 2 hours ago
EO
Manager, Chapter Operational Excellence
Entrepreneurs' Organization
Canada
- Full-time
The Manager, Chapter Operational Excellence supports the implementation, coordination, and continuous improvement of EO’s Chapter Health Framework and related chapter operations…
Added 2 hours ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Recommend improvements in the design of business processes and internal controls and lead the implementation of initiatives
Added 2 hours ago
NF
Senior L&D Partner - Sales & Technology
NES Fircroft
Calgary, AB
- Full-time
Technology & AI Enablement - Lead initiatives that increase the adoption and effective use of AI tools, digital learning platforms, sales technologies, and productivity solutions across the…
Added 2 hours ago
HT
Internal Auditor (Business Control & IT)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 2 hours ago
HT
CNC Programmer
Husky Technologies
Bolton, ON
- Full-time
Lead and perform troubleshooting to generate multiple hypotheses regarding the causes of a problem by employing methodical, logical approaches to problem solving
Added 2 hours ago
HT
Engineering Team Leader (PET HR)
Husky Technologies
Bolton, ON
- Full-time
Plan, organize and lead a design team for new product development with adherence to Product Development Process, Husky Standards and Stage Gate. Responsibilities include estimating effort…
Added 2 hours ago
G
Marketing Associate Intern, Severe Asthma & Nasal Polyps - Mississauga or Montreal
GSK
Hamilton, ON · Mississauga, ON · Oakville, ON · Toronto, ON · Montreal, QC
- $31,980 to $79,950 CAD / year
- Full-time
This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following:

Adelphi Group

Account Director, Client Experience

Toronto, ON, Canada

Salary Range: $ 95,000 - $130,000 · Full-time

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Job details

Pay: Salary Range: $ 95,000 - $130,000
Job type: Full-time
Posting language: English
Posted: Sep 16, 2026

Original job description

Agency:

Weber Shandwick

Job Function:

Communications and PR

Job Subfunction:

Public Relations

Job Description:

Weber Shandwick is more than a leading global communications agency – we’re an engagement agency. Our success is built on a deep commitment to our clients, our people, creativity, collaboration and engaging stakeholders in new and bold ways to build brand reputation and drive business results.

Our Toronto office is looking for an Account Director, Client Experience, Healthcare, who is a seasoned public relations consultant responsible for managing a portfolio of client accounts including some of Canada’s largest pharmaceutical and wellness brands.

About You

You thrive on the art of client partnership, excel at orchestrating complex multi-disciplinary teams, and understand how to transform a client’s business challenge into a high-impact, award-winning communications strategy.

As a trusted advisor, you adeptly balance high-touch relationship management with flawless program execution and commercial acumen. You are passionate about driving exceptional client experiences at every touchpoint.

If you bring deep collaborative energy, a proactive problem-solving mindset, and the leadership grit to champion breakthrough work within the Canadian healthcare landscape, we want to hear from you.

RESPONSIBILITIES

Lead account client service to foster relationship-building, open dialogue, strategic counsel, and thought leadership.
Facilitate integration efforts between the agency and its partners (other agencies or corporate partners).
Partner with senior counselors in the development of communication strategies.
Oversee execution of client strategies and implementation of tactical plans.
Collaborate with internal specialists, including media relations, digital communications, and creative teams.
Manage projects, budgets, and billing processes.
Maintain thorough knowledge of Canadian regulations related to traditional media, social media and influencer engagement.

PREFERRED EXPERIENCE

Six to seven years of agency experience, with a strong focus on healthcare and pharmaceutical corporate/product brands.
Strong understanding of traditional and social media within the healthcare sector.
Demonstrated experience developing relationships with third-party organizations (such as patient advocacy groups), healthcare professionals, patients, and caregivers; represent the agency and/or clients at external meetings and various events (conferences, third-party briefings, events, etc.).
Have hands-on experience navigating regulatory frameworks for healthcare products (such as the Pharmaceutical Advertising Advisory Board [PAAB], Advertising Standards Canada [ASC], and Health Canada).
Master social media and digital communication techniques, including a solid
Proven ability to translate strategic ideas into actionable, realistic plans.
Ability to delegate projects effectively to junior team members.
Ability to work both autonomously and collaboratively within a team.
Excellent verbal and written communication skills, with strong administrative writing capabilities.
Sound financial acumen and ease in managing budgets.
Ability to deliver ambitious projects within pre-established parameters.
University degree in Public Relations, Communications, Journalism or related field.

PERSONAL ATTRIBUTES

A passion for creativity, innovation, and delivering high-quality client work.
Ability to manage competing demands and meet deadlines in a fast-paced, dynamic, and exciting environment.
Highly organized with a process-oriented approach.
Strong understanding of the pharmaceutical industry and a keen interest in current events and industry trends.
Excellent professional judgment in relations with team members, clients, and third-party vendors.
Commitment and dedication to the success of the agency and one's own professional growth.
Proactive mindset to anticipate client and team needs.
Exceptional attention to detail and commitment to quality work.
Ability to inspire trust and confidence among clients and colleagues.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, colour, religion, gender, age, ethnic or national origin, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

Salary Range: $ 95,000 - $130,000

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us - we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice/

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More about this job

Responsibilities

Lead account client service to foster strategic partnerships and provide high-level counsel for pharmaceutical and wellness brands. Oversee the execution of communication strategies while collaborating with internal specialists and managing project budgets.

Requirements

Requires six to seven years of agency experience with a strong focus on healthcare and pharmaceutical sectors. Candidates must possess a university degree in Public Relations, Communications, or a related field and have experience navigating regulatory frameworks like PAAB and Health Canada.

Skills

Public relations
Strategic communications
Healthcare communications
Pharmaceutical marketing
Budget management
Media relations
Digital communications
Regulatory compliance
Project management
Team leadership
Stakeholder engagement
Crisis communication
Strategic planning
Influencer engagement
Corporate communications

Visa sponsorship

Not detected in the job text

Keywords

Public Relations
Healthcare
Pharmaceutical
Wellness
Communications Strategy
Client Experience
PAAB
Health Canada
Advertising Standards Canada
Media Relations
Digital Communications
Social Media
Influencer Engagement
Budgeting
Strategic Counsel
Patient Advocacy
Corporate Branding
Project Management
Agency Experience
Stakeholder Engagement

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