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Added 8 mins ago
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Program Manager, Indigenous Health
Sanya’k̓ula
Vancouver, BC
- Full-time
Reporting to a Director, Indigenous Health, the Program Manager is responsible for the management and oversight of strategic programs and related projects under Indigenous Health’s (IH)…
Added 8 mins ago
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Senior Talent Acquisition Specialist
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AB · Edmonton, AB
- Full-time
Employment Brand Promoter: Actively promote Lantern’s employment brand through social media and networking events, cultivating a growth mindset within our talent community.
Added 8 mins ago
CN
Senior Marketing Manager
Creative Niche
Aurora, ON
- $115,000 to $120,000 CAD / year
- Full-time
Lead digital marketing, including websites, SEO, email campaigns, social media, and paid advertising.
Added 8 mins ago
TP
Executive Assistant Office Manager
TDS Personnel
Toronto, ON
- $100,000 to $110,000 CAD / year
- Full-time
Complete required updates to the corporate website and coordinate press releases and other social media updates, as requested.
Added 8 mins ago
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- Full-time
Reports to department manager and assists in preparation of design estimates, construction costs and proposal submissions.
Added 8 mins ago
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Toronto, ON · Greater Toronto Area, Canada
- Full-time
Manage corporate social media accounts, including content development and publishing across platforms such as LinkedIn, Instagram, and YouTube
Added 9 mins ago
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Service Account Manager
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Vancouver, BC
- $70,000 to $85,000 CAD / year
- Full-time
Support marketing efforts through strategic initiatives and social media engagement
Added 9 mins ago
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Administrative Secretary
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Vancouver, BC
- Full-time
…miscellaneous expenses and obtaining authorization from administrative…
Added 9 mins ago
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- Full-time
Many companies are experiencing an increase in recruitment fraud in the form of fake job postings on social media and career sites.
Added 9 mins ago
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Content Video Strategist
The University of British Columbia
Kelowna, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
…coordinates and implements a wide variety of video and digital media projects involving social media, advertising, web and other digital channels, to promote UBC’s Okanagan…
Added 12 mins ago
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Operations Administrator
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Toronto, ON
- Contract
Maintain the Agency’s website and social media platforms.
Added 27 mins ago
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Associate Director Operations and Systems
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Brown Student Serv.
- Full-time
Added 27 mins ago
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Regional Supervision Officer, Private Wealth
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Toronto, ON · FCP
- Full-time
Conduct supervision reviews related to suitability, insider activity, outside business activities, correspondence, and social media monitoring.
Added 38 mins ago
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Early childhood supervisor
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Edmonton, AB
- From $37.5 CAD / hour
- Full-time
- On-site
Develop and implement child-care programs that support and promote the physical, cognitive, emotional and social development of children
Added 40 mins ago
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Senior Manager, Marketing- (18 Month Secondment/Contract)- Simplii Financial
Simplii Financial
Toronto, ON
- Full-time
…business growth and deepens client relationships. As Senior Manager, Simplii Marketing, you'll lead the planning and execution of marketing communications and campaigns across channels,…
Added 40 mins ago
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Revenue Operations Manager, Sales Ops
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Canada
- Full-time
To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your…
Added 40 mins ago
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Added 40 mins ago
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Specialist, Content Marketing & Personalization
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Mississauga, ON
- $60,000 to $70,000 CAD / year
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…agency partners to craft high-impact content, managing our social media presence, and leveraging data to deliver personalized experiences across our digital touchpoints. The role has the…
Added 40 mins ago
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Revenue Operations Manager, Sales Ops
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Toronto, ON
- $144,024 to $194,633 USD / year
- Full-time
To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your…
Added 42 mins ago
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Territory Manager, Ontario Public Sector
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Mississauga, ON
- Full-time
Territory Manager, Ontario Public SectorThis position is newly created and currently vacant. All interested candidates are encouraged to apply.This role has been designed as 'Hybrid' with a…
Added 57 mins ago
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DYNAMITE - Team Leader FT - Bayshore Shopping Centre
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Added 1 hour ago
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Senior Project Manager
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- Full-time
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
Added 1 hour ago
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Content Marketing Manager (12 months contract)
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- Full-time
We’re looking for a Content Marketing Manager to join our team on a 12-month contract and own our content engine from strategy through execution. You'll run a high-volume webinar program,…
Added 2 hours ago
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Added 2 hours ago
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Strong understanding of social media platforms, marketing trends, and content development.

Adelphi Group

Account Director, Client Experience

Toronto, ON, Canada

Salary Range: $ 95,000 - $130,000 · Full-time

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Job details

Pay: Salary Range: $ 95,000 - $130,000
Job type: Full-time
Posting language: English
Posted: Sep 16, 2026

Original job description

Agency:

Weber Shandwick

Job Function:

Communications and PR

Job Subfunction:

Public Relations

Job Description:

Weber Shandwick is more than a leading global communications agency – we’re an engagement agency. Our success is built on a deep commitment to our clients, our people, creativity, collaboration and engaging stakeholders in new and bold ways to build brand reputation and drive business results.

Our Toronto office is looking for an Account Director, Client Experience, Healthcare, who is a seasoned public relations consultant responsible for managing a portfolio of client accounts including some of Canada’s largest pharmaceutical and wellness brands.

About You

You thrive on the art of client partnership, excel at orchestrating complex multi-disciplinary teams, and understand how to transform a client’s business challenge into a high-impact, award-winning communications strategy.

As a trusted advisor, you adeptly balance high-touch relationship management with flawless program execution and commercial acumen. You are passionate about driving exceptional client experiences at every touchpoint.

If you bring deep collaborative energy, a proactive problem-solving mindset, and the leadership grit to champion breakthrough work within the Canadian healthcare landscape, we want to hear from you.

RESPONSIBILITIES

Lead account client service to foster relationship-building, open dialogue, strategic counsel, and thought leadership.
Facilitate integration efforts between the agency and its partners (other agencies or corporate partners).
Partner with senior counselors in the development of communication strategies.
Oversee execution of client strategies and implementation of tactical plans.
Collaborate with internal specialists, including media relations, digital communications, and creative teams.
Manage projects, budgets, and billing processes.
Maintain thorough knowledge of Canadian regulations related to traditional media, social media and influencer engagement.

PREFERRED EXPERIENCE

Six to seven years of agency experience, with a strong focus on healthcare and pharmaceutical corporate/product brands.
Strong understanding of traditional and social media within the healthcare sector.
Demonstrated experience developing relationships with third-party organizations (such as patient advocacy groups), healthcare professionals, patients, and caregivers; represent the agency and/or clients at external meetings and various events (conferences, third-party briefings, events, etc.).
Have hands-on experience navigating regulatory frameworks for healthcare products (such as the Pharmaceutical Advertising Advisory Board [PAAB], Advertising Standards Canada [ASC], and Health Canada).
Master social media and digital communication techniques, including a solid
Proven ability to translate strategic ideas into actionable, realistic plans.
Ability to delegate projects effectively to junior team members.
Ability to work both autonomously and collaboratively within a team.
Excellent verbal and written communication skills, with strong administrative writing capabilities.
Sound financial acumen and ease in managing budgets.
Ability to deliver ambitious projects within pre-established parameters.
University degree in Public Relations, Communications, Journalism or related field.

PERSONAL ATTRIBUTES

A passion for creativity, innovation, and delivering high-quality client work.
Ability to manage competing demands and meet deadlines in a fast-paced, dynamic, and exciting environment.
Highly organized with a process-oriented approach.
Strong understanding of the pharmaceutical industry and a keen interest in current events and industry trends.
Excellent professional judgment in relations with team members, clients, and third-party vendors.
Commitment and dedication to the success of the agency and one's own professional growth.
Proactive mindset to anticipate client and team needs.
Exceptional attention to detail and commitment to quality work.
Ability to inspire trust and confidence among clients and colleagues.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, colour, religion, gender, age, ethnic or national origin, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

Salary Range: $ 95,000 - $130,000

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us - we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice/

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More about this job

Responsibilities

Lead account client service to foster strategic partnerships and provide high-level counsel for pharmaceutical and wellness brands. Oversee the execution of communication strategies while collaborating with internal specialists and managing project budgets.

Requirements

Requires six to seven years of agency experience with a strong focus on healthcare and pharmaceutical sectors. Candidates must possess a university degree in Public Relations, Communications, or a related field and have experience navigating regulatory frameworks like PAAB and Health Canada.

Skills

Public relations
Strategic communications
Healthcare communications
Pharmaceutical marketing
Budget management
Media relations
Digital communications
Regulatory compliance
Project management
Team leadership
Stakeholder engagement
Crisis communication
Strategic planning
Influencer engagement
Corporate communications

Visa sponsorship

Not detected in the job text

Keywords

Public Relations
Healthcare
Pharmaceutical
Wellness
Communications Strategy
Client Experience
PAAB
Health Canada
Advertising Standards Canada
Media Relations
Digital Communications
Social Media
Influencer Engagement
Budgeting
Strategic Counsel
Patient Advocacy
Corporate Branding
Project Management
Agency Experience
Stakeholder Engagement

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