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Adelphi Group

Coordinator OGS Management

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Agency:

Omnicom Media

Job Function:

Projects and Performance Improvement

Job Subfunction:

Business Performance and Process Improvement

Job Description:

Position Summary

The role of the Coordinator is to support on matters related to the hiring of Omnicom offshore team (OGS) and tracking resources data to ensure operational efficiency. Their goal is to support the lead of OGS management on all administrative and operational aspects related to offshoring.

Key Responsibilities

Support the OGS Management team with managing various aspects of the hiring process for offshore resources in India, Mexico and other hubs, including following up on hiring approvals, tracking hiring timelines and setting up intake calls for capabilities needs briefing.
Assist the OGS Management team with handling the onboarding process for new offshore hires including setting up introductory calls, sharing onboarding steps/following up on onboarding progression, and updating finance and HR on new hires.
Assist the OGS Management team in tracking offshore resources performance by handling check-ins for new joiners' onboarding and performance.
Accurately maintain tracking hires requisitions and changes in offshore team structure and headcount.
Manage leavers' deprovisioning and updating finance and HR on departures.
Work with the OGS Management team to track, measure, and assist with analysis of offshore resources utilization and opportunities to create efficiencies.
Align with internal and offshore teams from different functions (Finance, HR and accounts leads) where required.
Assist with document creation: presentations, visual summaries, trackers and reports.
Support on monthly time reporting.
Work with the OGS management teams on various offshoring related projects as required.

Desired Skills & Experience

Professional or educational background in HR or Advertising would give leverage to this application.
Driven desire to develop knowledge, assist client teams and contribute in enhancing operational processes and ways of working with offshore teams.
Excellent communication skills (both written and verbal).
Ability to work collaboratively as well as independently.
Highly developed organizational skills with professional attention to detail and accuracy.
Excellent ability to manage and prioritize time effectively.
Professional learning agility, with a passion for continuous development.
Proficient in Microsoft Office Suite (Word, Excel and PowerPoint).

40,000.00 - 43,000.00

To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us - we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice/

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More about this job

Responsibilities

The Coordinator supports the OGS Management team by managing the hiring and onboarding processes for offshore resources across various global hubs. They are also responsible for tracking resource performance, maintaining headcount data, and assisting with operational reporting and document creation.

Requirements

The ideal candidate should have a professional or educational background in HR or Advertising and possess excellent organizational and communication skills. Proficiency in the Microsoft Office Suite is required, along with the ability to work both collaboratively and independently.

Skills

Administrative Support
Operational Efficiency
Hiring Process Management
Onboarding
Performance Tracking
Data Analysis
Communication Skills
Organizational Skills
Time Management
Microsoft Office Suite
Word
Excel
PowerPoint
Reporting
Document Creation

Visa sponsorship

Not detected in the job text

Keywords

OGS Management
Offshoring
Hiring Process
Onboarding
Performance Tracking
Resource Utilization
Operational Efficiency
Human Resources
Advertising
Data Tracking
Reporting
Microsoft Office Suite
Word
Excel
PowerPoint
Administrative Support
Headcount Management
Time Reporting
Process Improvement
Business Performance

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