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Added 1 hour ago
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Procurement Contract Specialist II
Worley
Edmonton, AB · Calgary, AB
- Full-time
We are currently recruiting for a Procurement Contracts Specialist II. Our team includes world-class experts and dynamic go-getters. This is a full-time position based in Calgary or…
Added 2 hours ago
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Consultant Specialist, Collateral Treasury
HSBC
Toronto, ON
- Full-time
Bring expert-level Java development experience including the Java Virtual Machine (JVM), garbage collection, data structures and non-blocking input/output (I/O)
Added 2 hours ago
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Procurement Specialist II
Allegis Global Solutions
Mississauga, ON
- Full-time
Working at Allegis Global Solutions (AGS) is more than just a job. It’s a career. It’s a community of people who invest in your development and empower you to blaze your own trail. Each of…
Added 2 hours ago
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Senior Product Specialist, Product Implementation
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
Ontario Health is seeking a Senior Specialist, Product Implementation to support Digital Excellence in Health product teams through expert product leadership, business analysis, stakeholder…
Added 2 hours ago
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Senior AI Developer
Seequent
Vancouver, BC
- Full-time
Collaborate with global engineering, operations, product, and data science teams to deliver shared AI capabilities.
Added 3 hours ago
GR
Support Specialist, Technical Support - L1
Global Relay
Vancouver, BC
- Full-time
…industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms,…
Added 4 hours ago
CL
Treasury Operations Specialist
Charger Logistics Inc.
Brampton, ON
- Full-time
…With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to…
Added 4 hours ago
PC
Internal Audit Senior Associate
PwC Canada
Toronto, ON
- Full-time
…compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate…
Added 4 hours ago
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Accountant, AP Specialist
Canada's National Ballet School
Toronto, ON
- Full-time
…applications for the full-time, permanent position of Accountant, AP Specialist. This is an opportunity to contribute to the financial operations of a vibrant arts and education institution…
Added 4 hours ago
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Data Solutions Specialist
SAXX
Vancouver, BC
- Full-time
SAXX Underwear Co. is looking for a Data Solutions Specialist to join the team based at our Vancouver office location. This is your opportunity to be part of a globally growing brand in a…
Added 4 hours ago
RB
Website Data Entry Assistant
RS Breakers and Controls Inc.
Mississauga, ON · Mississuaga, ON
- $17.95 CAD / hour
- Full-time
RS Breakers & Controls is an Original Equipment Supplier that provides excellent customer service and customized solutions. Our 35,000-square-foot warehouse stocks over 100,000 products,…
Added 5 hours ago
CL
Warehouse Systems & Process Improvement Specialist
Charger Logistics Inc.
Brampton, ON
- Full-time
…With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to…
Added 5 hours ago
RD
Software Developer & IT Systems Specialist
Randstad Digital
Milton, ON
- $80,000 to $100,000 CAD / year
- Full-time
Our client is seeking a highly adaptable, hands-on Software Developer & IT Systems Specialist to join our team in Milton. In this dynamic role, approximately 60% of your time will be…
Added 5 hours ago
CI
Microsoft Application Specialist – Contract
Compugen Inc
Orillia, ON
- Contract
Position Overview: The Application Specialist will help bridge business operations and enterprise technology by supporting and helping lead innovation initiatives involving corporate…
Added 5 hours ago
SG
Senior HR Accounting Analyst
Societe Generale
Montreal, QC
- Full-time
This is a senior specialist role requiring significant technical accounting expertise, strong knowledge of compensation-related accounting matters, and the ability to act as the principal…
Added 5 hours ago
M365 Solutions Specialist
University of Toronto
Toronto, ON
Working under the guidance and supervision of the M365 Lead Architect, the M365 Solutions Specialist will play a key role in optimizing workflows within Temerty Medicine using the Microsoft…
Added 5 hours ago
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Technical Consulting Director, Environment, Health & Safety (EHS) Auditor and Risk Specialist (Casual)
ERM
Smithers, BC · Vancouver, BC · Calgary, AB
- $74.18 to $99.57 CAD / hour
- Part-time
Familiarity with data analytics and digital solutions for EHS systems.
Added 5 hours ago
HB
Senior Specialist, Data Loss Prevention
HomeEquity Bank
Toronto, ON
- Full-time
The Senior Specialist, Data Loss Prevention is the hands on technical authority behind our DLP and data security capability. The role is responsible for the configuration, tuning, and…
Added 5 hours ago
Compliance Analyst, Enterprise AML and Payments
Questrade Financial Group
Toronto, ON
Proficiency in Questrade’s data management systems, including QOffice, BPS and FSS, Chainalysis and/or NICE Actimize.
Added 6 hours ago
Support Specialist, Technical Support - L1
Global Relay
Vancouver, BC
…industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms,…
Added 6 hours ago
L
Industrial Engineering Intern
Legrand
Mississauga, ON
- Full-time
Legrand is the global specialist in electrical and digital building infrastructures. Its comprehensive offering of solutions for residential, commercial, and datacenter markets makes it a…
Added 6 hours ago
T
Conseiller / Conseillère cybermétrie (web analytique)
Tink
Montreal, QC
- Full-time
We are seeking a Web Analytics Consultant who lives for web statistics, numbers, and spreadsheets. If you know how to and enjoy leveraging data (Digital Analytics) to elevate business…
Added 7 hours ago
PC
Internal Audit Senior Associate
PwC Canada
Toronto, ON
- Full-time
Utilize GenAI and data analytics (Alteryx) to automate tasks and test steps.
Added 7 hours ago
SM
Project Manager II Digital and Information Services
St. Michael's Hospital
Toronto, ON
- Temporary
…supports the evaluation and implementation of digital health solutions (including patient-facing applications and workflow-enabling…
Added 7 hours ago
TF
Marketing Content Specialist - Digital Science and Laboratory Automation
Thermo Fisher Scientific
Burlington, ON
- Full-time
The Digital Science and Automation Solutions (DSAS) business designs, develops, and delivers industry-leading laboratory workflow solutions and robotic automation for Pharma, Biopharma, and…

Closed listing

Adelphi Group

Customer Success Manager, Growth

Toronto, ON, Canada

$82,000 CAD · Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $82,000 CAD
Job type: Full-time
Posting language: English
Posted: Sep 22, 2026

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Original job description

Archived listing. The details below describe a past opening.

Agency:

Flywheel

Job Function:

Account Management and Growth

Job Subfunction:

Account Management

Job Description:

Opportunity

Perpetua, from Flywheel is looking for a Customer Success Manager (CSM) to join our team and serve as a strategic partner for Perpetua’s SaaS clients. In this role, you’ll combine your expertise in data-driven advertising with your knack for problem-solving to ensure our clients achieve their goals using Flywheel’s best-in-class commerce solutions. If you love translating insights into action, collaborating across teams, and making a real impact on client growth, this role is for you.

In this role, you will support our Perpetua product, which focuses on the seller, challenger brand, and specialist agency segments within the Flywheel portfolio. Perpetua provides retail media optimization and market intelligence technology for the world's smartest eCommerce businesses. Through the platform, brands and agencies create goals based on strategy and rely on Perpetua's best-in-class, always-on optimization to execute tactically.

What you'll do:

Client Success & Strategic Account Management:

Drive optimal results across a book of high-value clients - managing conversion, retention, adoption, and CSAT while proactively addressing risks to maximize lifetime value.

Lead client onboarding and build strategic relationships with key stakeholders, serving as a trusted advisor and ensuring quick time-to-value on the Perpetua platform.

Develop and maintain tailored success plans aligned with client business objectives; conduct regular strategy sessions, QBRs, and product training delivered with data-driven insights.

Proactively identify upsell, expansion, and partnership opportunities to drive growth and promote client advocacy.

Serve as the voice of the client, providing actionable feedback to Product and Engineering teams to shape our platform roadmap.

Collaborate with Sales, Marketing, and cross-functional teams to ensure seamless client experiences and accelerate success stories.

Who you are:

You have prior experience in a Customer Success or client-facing role at a B2B SaaS company, ideally in digital advertising, eCommerce, or retail media.

Highly analytical, with a track record of leveraging data to inform decision-making and communicate performance insights.

Outstanding written and verbal communication skills, with the ability to clearly present complex information catered to diverse audiences.

Passionate about building strong relationships with clients and stakeholders, earning trust with your consultative and proactive approach.

You are results-oriented and a natural problem-solver, comfortable navigating technical questions to resolve issues, and collaborating across teams to achieve shared goals.

You are adaptable and thrive in a fast-paced, high-growth environment, and you are eager to keep learning about the evolving digital commerce landscape.

$82,000 CAD

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us - we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice/

About employer

More about this job

Responsibilities

The Customer Success Manager will drive optimal results for high-value clients by managing retention, adoption, and strategic growth plans. They will also act as a trusted advisor, conducting regular strategy sessions and providing actionable feedback to internal product teams.

Requirements

Candidates must have prior experience in a customer-facing role at a B2B SaaS company, preferably within digital advertising or eCommerce. Strong analytical skills and the ability to communicate complex performance insights to diverse audiences are essential.

Skills

Account Management
SaaS
Digital Advertising
ECommerce
Retail Media
Data Analysis
Strategic Planning
Client Onboarding
Upselling
Problem-solving
Communication
Relationship Building
Product Training
Market Intelligence
Optimization

Visa sponsorship

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Keywords

Customer Success
SaaS
B2B
Digital Advertising
ECommerce
Retail Media
Account Management
Data-driven
Optimization
Market Intelligence
QBR
CSAT
Upsell
Strategic Planning
Client Onboarding
Product Roadmap
Performance Insights
Stakeholder Management
Flywheel
Perpetua

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