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Adelphi Group

Director, Performance

Toronto, ON, Canada

Salary Range $95,000 - $105,000 · Full-time

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Job details

Pay: Salary Range $95,000 - $105,000
Job type: Full-time
Posting language: English
Posted: Sep 22, 2026

Original job description

Agency:

Omnicom Media

Job Function:

Media

Job Subfunction:

Performance Media

Job Description:

Position Summary

The role of the Director, Performance is responsible for leading the business unit and ensuring its successful development and growth, from a business perspective and revenue perspective. This role includes the development of strong teams and successful client relationships. This individual will serve as a thought leader for the execution of world-class digital programs.

Key Responsibilities

Expert in the client’s business and builds trusted partnerships with all levels of client teams.

Proven expert in paid digital media capabilities, ability to find best in class solutions for the clients and being up-to-date with the upcoming tools/tech solutions that would work for their overall media strategy; ability to evaluate and integrate new tools independently into our product suite.

Oversee team development and client service to ensure all needs are met.

Lead and mentor a team of professionals. Effectively communicate agency goals, manage workloads, provide ongoing performance feedback, support professional development goals and inspire great results.

Serves as a high level resource for team members for advice and counsel.

Build team structure and organize positions as necessary to meet the growing needs of the organization.

Take part in revenue forecasting and ensure that the business expectations are met.

Recognizes and acts on opportunities to develop business with clients.

Proactively seek opportunities to improve processes, methods, systems and/or services to better serve the client and agency.

Works with partners (Facebook, Instagram, Twitter, Amazon, Google, 3rd party vendors) to participate in quarterly business reviews and ensure that we are meeting/exceeding performance goals.

Lead by example and play an active role in cultivating the culture of our organization.

Cultivate relationships with vendors and partners to garner participation in alpha and beta opportunities to ensure our clients stay on the cutting edge of industry innovations.

Provide strategic direction on presenting strategies/plans through to the client.

Demonstrate thought-leadership both internally and externally.

Proactively and independently prepare media POVs.

Accountable for the achievement of goals and KPI’s for a portfolio of clients to ensure on-time and complete delivery of campaigns.

Suggest innovative solutions and ad formats to test new technology and keep clients business moving forward and staying ahead of the curve

Remain up-to-date with new developments in the digital landscape and educate teams and clients as required.

Desired Skills & Experience

Post-Secondary education – University graduate and/or advertising/marketing college degree preferred.

Minimum of eight (8) years’ experience paid digital media.

Full understanding of the roles of various digital channels.

Strong understanding of trafficking and website tagging processes.

Proficient with media platforms (e.g. Google Ads, Bing, AMS, Facebook, Instagram, Twitter etc.).

History of developing positive on-going business relationships, focus on client service.

Previous experience managing a portfolio of clients or total ownership of one large complex account with multiple lines of business.

Proven experience delivering inspiring and persuasive presentations.

Solutions oriented and approaches obstacles with creativity and resolve.

Ability to manage complexity across multiple groups, clients and interagency partners.

Active involvement in developing capabilities of direct report(s) and prioritizing and delegating work accordingly.

Ability to develop and foster strong relationships and partnerships internally and externally.

Strong understanding of cross channel planning, able to bridge on and offline media efforts.

Proficient in data analysis, emerging media and technology.

Strong negotiation skills.

Strong learning agility, with a passion for continuous development.

Excellent communication skills (both written and verbal).

Independent thinker with highly developed organizational skills and a strong attention to detail and accuracy

Ability to work well under pressure and multi-task in a fast-paced environment.

Ability to work collaboratively as well as independently.

Ability to investigate, analyze & solve problems, and clearly communicate results.

Proficient in Microsoft Office Suite (Word, Excel and PowerPoint).

Salary Range $95,000 - $105,000

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us - we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice/

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More about this job

Responsibilities

The Director, Performance is responsible for leading the business unit, driving revenue growth, and developing high-performing teams. They will serve as a thought leader for digital programs while managing client relationships and ensuring the successful delivery of media campaigns.

Requirements

Candidates must have at least eight years of experience in paid digital media and a strong understanding of various digital channels and platforms. A post-secondary degree in advertising or marketing is preferred, along with proven expertise in team management and strategic client service.

Skills

Paid digital media
Media strategy
Team leadership
Revenue forecasting
Data analysis
Cross-channel planning
Digital marketing
Strategic planning
Performance marketing
Vendor management
Presentation skills
Negotiation
Project management
Digital advertising
Media buying

Visa sponsorship

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Keywords

Performance Media
Digital Media
Paid Search
Social Media Advertising
Google Ads
Facebook Ads
Instagram Ads
Twitter Ads
Amazon Advertising
Media Strategy
KPI Management
Revenue Forecasting
Client Services
Team Mentorship
Cross-channel Planning
Digital Landscape
Media POVs
Data Analysis
Marketing Technology
Trafficking
Website Tagging
Agency Management
Strategic Direction
Business Development
Vendor Relations
Microsoft Office Suite
Performance Marketing
Digital Programs
Media Platforms
Industry Innovations

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