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Adelphi Group

Supervisor, Strategy (Contract)

Vancouver, BC, Canada

$65,000 - $75,000 · Full-time

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Job details

Pay: $65,000 - $75,000
Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Agency:

Omd

Job Function:

Media

Job Subfunction:

Media Planning and Buying

Job Description:

Position Summary:

We are looking for a hands-on, support-focused supervisor who enables the team by running day-to-day media planning, delivery and operational workflows. This role maintains direct people management of a small team but is primarily responsible for execution, quality assurance, and operational support.

Key responsibilities

Strategy delivery, operational delivery & execution
- Develop strategies and annual plans into actionable, channel‑agnostic planning and activation roadmaps with the team.
- Develop tactical media mixes; ensure alignment with direct report.
- Manage daily workflows, tasking, and priorities to ensure campaign planning and activation are delivered on time and to quality standards.
- Translate account plans and direction into actionable schedules and task lists for the team.
- Step into hands-on campaign execution (planning, trafficking, QA, optimization) to resolve issues or deliver priority activations.

Day-to-day account management (detailed)
- Act as the primary day-to-day contact for clients on assigned accounts
- Manage meeting cadence: prepare agendas, run weekly operational check-ins, capture decisions and action items, and distribute timely minutes.
- Own status reporting
- Intake and manage briefs/change requests: validate requirements, coordinate resourcing, set timelines and ensure accurate routing for approvals.
- Maintain a risk & issues log for each account; drive remediation plans and escalate unresolved/high-impact issues to direct report
- Oversee creative/asset handoffs and trafficking timelines; confirm creatives are delivered to spec and on schedule.
- Coordinate approvals and sign-offs with clients and internal teams to protect timelines and deliverable scope.
- Track and manage delivery SLAs, turnarounds and escalation paths; proactively recommend contingency options when timelines slip.
- Support client onboarding and new campaign launches
- Ensure all account documentation is current and accessible.
- Assist with client invoicing checkpoints, budget reconciliations and billing queries; flag financial variances.

Quality assurance & process execution
- Maintain and apply QA checklists, briefing standards and delivery governance to reduce errors and rework.
- Identify operational friction and propose practical fixes; implement approved process updates to improve consistency and throughput.

Stakeholder coordination & client support
- Serve as the primary day-to-day operational contact for internal partners to keep execution moving.
- Prepare routine status updates, operational dashboards and campaign health reports
- Support client calls and presentations with operational briefings and material; escalate strategic or high-risk issues.

Scope & typical scale

Accounts: 1–3 small‑to‑mid accounts or an operational role on larger accounts.
Budget oversight: varying campaign budgets (operational monitoring and pacing).

Key competencies & skills

Strong operational media expertise across digital, social, programmatic and traditional channels.
Solid project management: prioritization, timelines, task tracking and resource coordination.
Effective communicator with experience coordinating across internal teams and vendors.
Strong presentation skills
Critical thinking
Demonstrated ability to manage and develop junior talent in day-to-day settings.
Detail-oriented and pragmatic problem solver with a bias for getting things done.

Experience & qualifications

4–6 years in media, integrated agencies or related delivery roles with hands-on campaign execution and some people management.
Degree in marketing, communications, business or related field preferred.

Success metrics (examples)

On-time, on-budget delivery and QA pass rates.
Campaign KPI delivery (CPA/ROAS, reach/frequency, brand metrics as applicable).
Team operational health: utilization, turnaround times and retention of direct reports.
Timeliness and clarity of status reporting and escalation to the Account Director.
Accuracy of budget pacing and reduction of delivery errors or vendor disputes.

$65,000 - $75,000

To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us - we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice/

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More about this job

Responsibilities

The supervisor will manage day-to-day media planning, delivery, and operational workflows while overseeing a small team. They are responsible for ensuring campaign quality, managing client communication, and maintaining project timelines.

Requirements

Candidates should have 4–6 years of experience in media or integrated agencies with a focus on campaign execution and people management. A degree in marketing, communications, business, or a related field is preferred.

Skills

Media planning
Media buying
Project management
Campaign execution
Quality assurance
People management
Digital media
Social media
Programmatic advertising
Strategic planning
Budget management
Client management
Operational workflows
Data analysis
Communication

Visa sponsorship

Not detected in the job text

Keywords

Media Planning
Media Buying
Campaign Execution
Trafficking
Optimization
Operational Workflow
Project Management
Client Management
Budget Reconciliation
SLA Management
Digital Marketing
Programmatic
Social Media
Quality Assurance
People Management
Strategic Planning
Account Management
Reporting
Omnicom
Media Agency

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