Customer service jobs in Canada (4,155 jobs)

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Nov 9, 2026

Hiring at a glance

View jobs

Open jobs: 4,155
Employers: 816

Advertised starting pay

Average starting payCAD / hour: $18.79Across 614 listings
Average starting payCAD / year: $48,397Across 97 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%33 listings
Hybrid: 6%233 listings
On-site: 93%3,884 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (517), Farm Boy Inc. (465), Shoppers Drug Mart (388).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

Email me new jobs Save this search

Added 3 months ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Calgary, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 3 months ago
BC
Customer Service Representative -Speedy Glass
Belron Canada inc
Saskatoon, SK
- Full-time
Added 2 months ago
Customer Service Representative
U-Haul
Hamilton, ON
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive…
Added 3 months ago
WA
Customer Service Representative - Bilingual (French/English)
WSA Americas
Burlington, ON
- Full-time
The Customer Service Representative (CSR) is essential to maintaini
Added 3 months ago
Customer Service Representative (Calmar, AB- hybrid)
OTIP Group of Companies (OTIP, Orbit, Curo)
Calmar, AB
Added 3 months ago
AG
Customer Service Representative
ABC G
Montreal, QC
- Full-time
Reporting to the Ecommerce Specialist, the Customer Service Representative is responsible for supporting online B2B/ B2C sal
Added 3 months ago
AI
Customer Service Clerk
American Iron & Metal (AIM)
Lantz, NS
- Full-time
Added 4 months ago
C
Customer Service Representative - Parts Services (On-Site)
Concentrix
Hamilton, ON
- Full-time
Join a world-class team in Hamilton, ON, as an Automotive Customer Service Representative! We’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 3 months ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Parksville, BC
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 2 months ago
Customer Service Representative
Circle K
Fredericton, NB
As a Customer Service Representative, you will enjoy:
Added 3 months ago
R
Customer Service Representative (Bilingual French/English)
RBGlobal
Moncton, NB
- Full-time
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our…
Added 3 months ago
HI
Senior Client Service Representative, Employee Benefits
HUB International
Burnaby, BC
- Full-time
As a Senior Client Service Representative, you will work with complex clients to address inquiries and manage information regarding employee benefits coverage and ad
Added 3 months ago
SD
Post Office Clerk, Hourly Part Time Evening
Shoppers Drug Mart
Winnipeg, MB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 3 months ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
West Kelowna, BC
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 3 months ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Winnipeg, MB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 3 months ago
GF
Customer Service Representative (Motivator) - Dartmouth Penhorn Plaza
GoodLife Fitness
Dartmouth, NS
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 3 months ago
QR
Customer Service Agent
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Victoria, BC
- Full-time
Added 3 months ago
CK
Overnight Customer Service Representative
Circle K
Bedford, NS
- Part-time
As a Customer Service Representative, you will enjoy:
Added 2 months ago
Customer Service Representative
U-Haul
Ottawa, ON
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to…
Added 3 months ago
AG
AV Customer Service Associate
ADI Global
Toronto, ON
- Full-time
The Customer Care Associate II, reporting to the Customer Care Supervisor, is responsible for providing outstanding customer service while managing a wider range of customer inquiries…
Added 2 months ago
Overnight Customer Service Representative
Circle K
Conception Bay South, NL
As a Customer Service Representative, you will enjoy:
Added 3 months ago
Bilingual Customer Service Representative – Luxury Retail - French-English – Hybrid Canada
TTEC
Montreal, QC
Your potential has a place here with TTEC’s award-winning employment experience. As a French-English Bilingual Customer Service Representative working Hybrid as required by the business, in…
Added 3 months ago
Bilingual Customer Service Representative – Luxury Retail - French-English – Hybrid Canada
Percepta
Montreal, QC
Your potential has a place here with TTEC’s award-winning employment experience. As a French-English Bilingual Customer Service Representative working Hybrid as required by the business, in…
Added 3 months ago
BC
Customer Service Representative
Bunzl Canada
Saskatoon, SK
- Full-time
The Customer Service Representative will assist customers by educating them on our products and services, answering questions, taking and entering orders, utilizing & maintaining multiple…
Added 3 months ago
TL
Customer Service Representative
Tenaquip Limitee
Senneville, QC
- Full-time
Working with a fast-paced and energetic team; as a Customer Service Representative, you will develop and maintain solid business relationships with our valued customers. The team loves to…

ADI Global

AV Customer Service Associate

20 Meteor Drive, Toronto, ON, M9W 1A4, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 Years relevant industry experience
Posting language: English
Posted: Aug 6, 2026

Original job description

The Customer Care Associate II, reporting to the Customer Care Supervisor, is responsible for providing outstanding customer service while managing a wider range of customer inquiries independently. This role is ideal for a motivated and experienced individual who is confident in handling more complex customer situations. Working in a fast-paced and goal-driven environment, the candidate must demonstrate accountability for achieving results. The Customer Care Associate II consistently uses sound judgment, pays close attention to detail, and follows through on tasks to ensure a high-quality customer experience.

JOB DUTIES

Support a range of customer needs including order placement, returns, account updates, website login assistance, and order tracking; resolve routine to moderately complex issues using established procedures and sound judgment.
Maintain accurate, well-documented case records in Salesforce and related systems, ensuring data integrity and clear tracking of customer interactions.
Execute tasks with a high level of accuracy and attention to detail while following established processes and identifying opportunities for efficiency.
Recognize recurring issues or trends and escalate as needed, providing clear documentation to support timely resolution.
Demonstrate proficiency with core systems and tools, including email platforms, web-based applications, and data entry systems.
Collaborate with team members and partner with other departments to support customer needs while effectively managing workload priorities in a structured environment.
Consistently meet performance expectations, including KPIs, quality standards, and schedule adherence.

MUST HAVE

High School diploma or equivalent
Strong verbal and written communication skills
1-2 Years Customer Service
1-2 Years relevant industry experience

WE VALUE

Experience using Microsoft Office Products
P21 or SAP Experience
Salesforce Experience
French speaking preferred

ADI is a leading global distributor and solutions provider of security, AV, and smart living technologies, helping professionals deliver smarter, safer, and more connected experiences for homes and businesses around the world. Through trusted brands, exclusive solutions, and strong industry partnerships, ADI supports more than 110,000 customers across residential and commercial markets globally. From security and video surveillance to networking, audio, automation, fire, and connected technologies, ADI offers a broad portfolio of products, services, and software designed to support the evolving needs of integrators, installers, and technology professionals. With a global team spanning operations, sales, supply chain, digital, customer experience, engineering, and more, ADI combines deep industry expertise with innovation and service to help customers grow and succeed in an evolving industry. At ADI, our teams help create the technologies, partnerships, and experiences that keep people connected, protected, and supported every day. Learn more at www.adiglobal.com.

You can find out more about how the talent community works here: ADI Talent Community Terms. Our recruitment privacy notice ADI - Recruitment Privacy Notice describes in more detail how we process your personal data and how you can exercise your personal data rights.

If a disability prevents you from applying for a job through our website, request assistance here.

Apply About employer

More about this job

Responsibilities

The associate is responsible for managing customer inquiries, including order placement, returns, and account updates, while maintaining accurate case records in Salesforce. They must collaborate with team members to resolve issues efficiently and meet performance KPIs in a fast-paced environment.

Requirements

Candidates must have a high school diploma or equivalent and 1-2 years of relevant customer service experience. Strong verbal and written communication skills are required, along with proficiency in core systems and tools.

Skills

Customer Service
Salesforce
Data Entry
Order Tracking
Account Updates
Communication Skills
Microsoft Office
Problem Solving
Documentation
Time Management
P21
SAP

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Salesforce
Order Management
Data Entry
Account Management
Security Technologies
AV Technologies
Smart Living
P21
SAP
Microsoft Office
KPIs
Case Management
Supply Chain
Logistics
Customer Experience

Report this job