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YO
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TS
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adidas

Retail Assistant Store Manager - Richmond, 2023, BC, Canada

Vancouver, BC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Purpose

Contributes to meeting or exceeding store sales and profit targets by:

Championing individual uniqueness and celebrating the differences and similarities that bring us together.
Passionately inspiring consumer loyalty to the brand.
Contributing to store profitability by ensuring KPIs are met or exceeded.
Utilizing expertise and experience to serve and sell to customers, achieving operational excellence.
Flawlessly executing store operations when responsible for product flow to and from sales floor and/or cashier procedures.
Leading team members and coaching them on an excellent consumer experience.
Assuming leadership responsibilities in the absence of the Store Manager.
Role modelling a culture of consumer centricity within the store.

In addition to shared leadership responsibilities, you will have area(s) of priority in the four Pillars where you will be responsible for driving and influencing metrics.

Selling and Service: Drive a consumer obsessed culture that makes Every Moment Matter for our customers.
People: Cultivate a people first culture that attracts and retains top talent through individual and team development
Operations: Support store systems and processes that drive operational excellence
Visual Excellence: Provide a premium presentation by implementing and maintaining Brand Retail Standards.

You play a critical leadership role within your store, leading and developing both direct and indirect reports to positively impact the team, operations and profitability of the store.

Key Accountabilities

Allocates resources and organizes processes within assigned area of responsibility (Sales and Service, Operations, People, or Visuals) to drive efficiency and productivity in a variety of situations.
Ensures the product offer available to customers is maximized in assigned area of responsibility by coordinating product replenishment from the stockroom to the sales floor.
Oversees the completion of sales transactions to ensure quick and accurate processing while adhering to cash protection procedures.
Minimizes loss by implementing, actively monitoring and tracking all loss prevention activities.
Maintains a safe shopping and working environment by ensuring company policy and procedures are adhered to within assigned area of responsibility.
Applies knowledge of Retail KPIs to make commercial decisions that drive achievement of established sales targets.
Tracks performance data for assigned area (e.g. best sellers, space allocation, etc.) and makes necessary adjustments to drive productivity and efficiency.
Coaches, motivates, and inspires individuals within area of responsibility to maximize and drive a performance culture.
Exemplifies knowledge for customer service and boosts sales and Brand experience by using

advanced sales techniques and appropriate elements of the adidas customer service model.

Guides and trains team members on basic core and seasonal product knowledge.
Uses advanced category expertise and enthusiasm for the Brand to drive sales and customer loyalty.
Understands customer expectations and coaches team to meet or exceed them at all times.
Actively supervises and coordinates team to ensure all customers receive the highest level of service.
Actively collaborates and shares best practices to drive store team performance.
Supports the recruitment, onboarding, training, and development of the store team.

Knowledge, Capabilities And Experience

Must possess and consistently exhibit the competencies relative to the position.
Excellent Skills in operating personal computers, POS systems, and various software packages including MS office.
Knowledge and understanding of profit and loss statement and store KPIs to make commercial decisions based on sound financial judgment.
Ability to learn and adapt quickly in a fast-paced environment.
Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size.
Ability to operate independently and with discretion and work effectively under pressure.
Demonstrates an inspirational attitude that contributes to a positive team environment.
Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance.
Well-developed ability to speak, read, comprehend, and write English
Ability to maintain reliable and consistent attendance and punctuality.
Ability and willingness to travel by car and air domestically.
While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

Physical Requirements

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.
The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Ability to maneuver around sales floor, stock room, work with and around cleaning chemicals, and lift/carry up to 35 lbs.
While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

Qualifications

Must be 18 years or older.
4- year college degree or equivalent work experience preferred
Minimum 18 months retail environment experience.
Minimum 12 months people management experience.
Advanced selling experience and comprehensive product, retail and industry understanding
Ability to effectively communicate with customers and store personnel.
Ability to work a flexible schedule to meet the needs of the business, including evening, overnight and weekend shifts.

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead and coach store team members to deliver excellent customer service, strengthen brand loyalty, and achieve sales and profitability targets. Oversee assigned store functions, including product replenishment, sales transactions, loss prevention, safety, and retail standards, while using performance data to improve results.

Requirements

Requires at least 18 months of retail experience and 12 months of people-management experience; advanced selling ability and strong product, retail, and industry knowledge are also expected. A four-year college degree or equivalent work experience is preferred, along with strong communication skills, flexibility to work varied shifts, and the ability to meet the role’s physical demands.

Skills

Retail Sales
Customer Service
Team Leadership
Coaching and Development
Retail Operations
Sales and Profitability
KPI Analysis
Loss Prevention
Inventory Replenishment
Visual Merchandising
Point-of-Sale Systems
Microsoft Office
Product Knowledge
Communication
Recruitment and Onboarding
Cash Protection Procedures

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Management
Sales Targets
Profitability
Retail KPIs
Customer Experience
Brand Loyalty
Sales Techniques
Product Knowledge
Product Replenishment
Stockroom
Point-of-Sale Systems
Cash Protection
Loss Prevention
Store Operations
Visual Retail Standards
Performance Management
Team Development
Recruitment
Onboarding
Training
Microsoft Office
Profit and Loss Statement
Operational Excellence
adidas

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Jobs in Canada