Jobs in Canada

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Added 2 hours ago
Courier
Dynacare
Canada
Access a health and wellness benefits program that supports you and your loved ones
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D
Customer Care Representative
Dynacare
Ottawa, ON · Brampton, ON
- Contract
Access a health and wellness benefits program that supports you and your loved ones
Added 2 hours ago
Registered Pharmacy Technician - Pharmacy Services
Nova Scotia Health and IWK Health
Halifax, NS
Graduate of an accredited Pharmacy Technician Program
Added 2 hours ago
Pharmacist - Clinical Pharmacy
Nova Scotia Health and IWK Health
Halifax, NS
Completion of a Hospital pharmacy residency program and/or equivalent related direct patient care experience (minimal 2 years) in a hospital setting preferred
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S
Senior Environmental Project Manager
Stantec
ON · Stoney Creek, ON
- Full-time
…also mentor project managers, improve delivery practices and support strategic pursuits. Portfolios will reflect business priorities and your…
Added 2 hours ago
T&
Senior Consultant - Contracting & Procurement
Turner & Townsend
Calgary, AB
- Full-time
…managing the contracting and procurement activities required to support industrial turnaround events. This role acts as the key liaison between Turnaround, Maintenance, Engineering,…
Added 2 hours ago
UH
Rehabilitation Assistant, PTA/ OTA
University Health Network
Toronto, ON
- Part-time
Standard First/Aid Basic Rescuer Cardio-Pulmonary Resuscitation (C.P.R.) certification required
Added 2 hours ago
UH
Project Coordinator I - Peter Munk Cardiac Centre - Quality Registry
University Health Network
Toronto, ON
- Full-time
…and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious…
Added 2 hours ago
HP
Coordinator Office Services
Hammond Power Solutions
Guelph, ON
- Full-time
…most, early career or getting ready for retirement. We also support work-life balance through flexible work schedules, paid time off, and leaves of absence. Employees and their families…
Added 2 hours ago
TC
Senior Economic Development Officer
The City of Guelph
Guelph, ON
- Other
…and investment outcomes within the corporate CRM system to support performance reporting, relationship management, and strategic…
Added 2 hours ago
SC
Housing Stability Coach - 6280H
Starling Community Services
Kitchener, ON
- Full-time
*Candidate must have lived experience *
Added 2 hours ago
SC
Child and Youth Counsellor I, Benjamin Road (Casual) - 6275E
Starling Community Services
Waterloo, ON
- Part-time
We need great people like you to help us realize our mission and support communities where everyone experiences mental wellness, opportunities for employment, a place to call home, and a…
Added 2 hours ago
U
Customer Experience Specialist (Bilingual-Co-op)
USG
Oakville, ON
- Other
Currently enrolled in Diploma/Degree program in Business, Marketing or related field.
Added 2 hours ago
U
Customer Experience Specialist (Co-op)
USG
Oakville, ON
- Other
Currently enrolled in Diploma/Degree program in Business, Marketing or related field.
Added 2 hours ago
AC
AVP, Corporate Partnershios
Aviva Canada
Toronto, ON
- Full-time
Drive delivery of operational efficiencies across the partnerships through leading the Service Improvement Program within Aviva working across Claims, UW, Billing and technology
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C
Sr. Software Engineer, UI Developer Tooling (Hybrid, New York)
CrowdStrike
Toronto, ON
- Full-time
Added 2 hours ago
AC
R3, Systems Training Specialist - Initiative & Opportunity
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
Support Staff employees, as defined by the full-time Support Staff Collective Agreement, will be given first consideration.
Added 2 hours ago
FA
Supply Chain Administrator
FTAI Aviation
Montreal, QC
- Full-time
The Supply Chain Administrator provides transactional and administrative support across FTAI’s Supply Chain organization, which encompasses both Procurement and Repairs. The Administrator…
Added 2 hours ago
GF
Certified Pre-Owned Account Manager
GM Financial
Toronto, ON
- Full-time
A Certified Pre-Owned (CPO) Account Manager works with the GMCC and Ally to support and manage the CPO program rules and drive performance The role includes oversight on Co-Op funds and…
Added 2 hours ago
UH
Project Coordinator I - Peter Munk Cardiac Centre - Quality Registry
University Health Network
Toronto, ON
- Full-time
…and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious…
Added 2 hours ago
JP
Chef(fe), Développement des affaires - Business Development Manager
JAMP Pharma Group
Boucherville, QC
- Full-time
Added 2 hours ago
B
Operations Manager
BGIS
North Bay, ON
- Full-time
Oversees the implementation of service delivery program changes as required.
Added 2 hours ago
S
Software Asset Manager(SAM) & Licensing Analyst
Scalian
Montreal, QC
- Full-time
In this role, you will support software asset management, license compliance, and cost optimization initiatives. You will work closely with IT teams, Procurement, and external vendors to…
Added 2 hours ago
TS
Class 1 Driver - Flatbed - Can/US (ROUND TRIP) - Sign on Bonus
The Seaboard Transport Group
Moncton, NB
- Full-time
We are currently hiring Flatbed Company Drivers in the Moncton, NB area to haul lumber and peat moss cross-border to the United States · Must have valid passport
Added 2 hours ago
A
Customer Service Representative
ADM
Montreal, QC
- Full-time
This position requires on-site presence five days per week at our Mill Street facility in Montreal

ADM

Customer Service Representative

Montreal, QC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Job Description

Customer Service Representative

955 Mill Street, Montreal, Quebec H3C 1Y4

Commercial

Full-Time, Non-Exempt

Pre-employment Requirement Successful completion of pre-employment reference check

About The Position

The Customer Service Representative will report to the Commercial Manager. This position involves interacting with customers to provide information about products and services, respond to inquiries, and handle and resolve complaints. Responsibilities also include maintaining records of customer interactions, processing customer accounts, filing documentation, and adhering to established communication procedures, guidelines, and policies.

Duties And Responsibilities

Order Receipt and Processing: Receive customer orders, verify the information provided, enter data into the computer system, and monitor order processing through shipment.
Inventory Management: Monitor bag inventory, verify available quantities, update inventory records, and report discrepancies or replenishment needs.
Invoicing of Shipped Orders: Prepare and process invoices for shipped orders, verify the accuracy of the information, and ensure consistency between orders, quantities delivered, and amounts invoiced.
Customer Contract Management: Provide administrative support for customer contracts, review contractual terms, update records, and ensure compliance with established commercial agreements.
Accounts Receivable Investigation and Follow-Up: Review customer accounts with outstanding balances or billing discrepancies, conduct the necessary verifications, communicate with relevant parties, and help resolve payment issues.
Freight Rate Research and Comparison: Research and compare carrier rates and services to secure competitive shipping rates, reduce transportation costs, and meet delivery deadlines.
Visitor Reception and Assistance: Welcome visitors professionally, identify their needs, and direct them to the appropriate supervisors or staff members.
Telephone Management: Answer incoming calls, provide relevant information, relay messages, and direct calls to the appropriate individuals or departments.
Invoice Entry and Analysis in Maximo: Enter, verify, and analyze invoices related to Notre-Dame and Moulin Royal in the Maximo system, ensuring data accuracy and document compliance.
Mail and Parcel Management: Sort and distribute incoming mail to the appropriate personnel, prepare outgoing mail, and arrange the shipment of letters and parcels to the United States.
Invoice and Order Reconciliation: Match invoices with purchase orders and sales orders by verifying quantities, products, commercial terms, cost allocation arrangements, goods sold, and shipping information. Identify discrepancies and follow up to ensure their resolution.
Shipment and Receiving Tracking: Record and update shipment and receiving information in Excel spreadsheets to maintain accurate tracking of goods in transit and received inventory.
Customer File Management and Recordkeeping: Maintain up-to-date customer files and documentation
Perform other duties as assigned, which may include additional responsibilities beyond the core scope of the role.

Required Skills And Qualifications

A resilient professional who thrives in a dynamic and demanding work environment, demonstrating autonomy, adaptability, and flexibility in managing competing priorities.
Excellent telephone communication, active listening, and customer service skills, combined with strong problem-solving abilities and a proactive, collaborative approach to teamwork.
Strong organizational skills and exceptional attention to detail.
Intermediate proficiency in Microsoft Office applications, including Word, Excel, and Outlook, as well as experience working with Enterprise Resource Planning (ERP) systems.
Bilingual in French and English, with strong communication skills in both languages. English is essential for this role, as it is the common business language used to collaborate effectively with colleagues and customers across our global organization.

Education And Work Experience

The ideal candidate will have a Diploma of Vocational Studies (DVS) in Professional Sales, Secretarial Studies, or a related field, combined with 2 to 5 years of relevant experience in administrative coordination or customer service, preferably within an international organization. An equivalent combination of education and experience, particularly in the manufacturing sector, will be considered an asset.

Additional Information

Understand and take full responsibility for complying with all Health, Safety, and Environmental (HSE/EHS) requirements, as well as all other applicable regulations and policies.
Candidates must be legally authorized to work in Canada and able to maintain valid work authorization throughout their employment. Please note that the employer does not offer work authorization sponsorship for this position.
This position requires on-site presence five days per week at our Mill Street facility in Montreal.
For certain projects, flexibility will be required to accommodate the availability of colleagues located in different time zones.

Benefits And Perks

Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we offer a comprehensive total rewards package to support all aspects of your well-being, including:

Physical wellness – medical/Rx, dental, vision, life and AD&D, critical illness and travel insurance Wellness reimbursement , and Child Physical Activity Reimbursement.
Financial wellness – Money Purchase Pension Plan (MPP), Group Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), short and long term disability, legal assistance, identity theft protection.
Mental and social wellness – Employee Assistance Program (EAP) and Employee Resource Groups (ERGs).

Additional Benefits Include

Paid vacation time.
Education assistance.
Company-sponsored training and development resources, such as LinkedIn Learning, language learning and mentoring programs.

#IncludingYou

Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments - environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

We welcome everyone to apply. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, language, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law

About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.

Req/Job ID

114871BR

Ref ID

Apply on LinkedIn About employer

More about this job

Responsibilities

Process customer orders, monitor inventory and shipments, prepare invoices, support customer contracts, and investigate outstanding balances or billing discrepancies. Handle customer and visitor inquiries, reconcile invoices and orders, maintain customer records, and track shipping and receiving information.

Requirements

The ideal candidate has a vocational diploma in Professional Sales, Secretarial Studies, or a related field, and 2 to 5 years of relevant administrative coordination or customer service experience; equivalent education and experience may be considered. The role requires strong customer service, communication, organizational, and problem-solving skills, intermediate Microsoft Office and ERP proficiency, and bilingual French and English communication skills.

Skills

Customer Service
Telephone Communication
Active Listening
Problem-Solving
Order Processing
Inventory Management
Invoicing
Contract Administration
Accounts Receivable Follow-Up
Freight Rate Research
Invoice Reconciliation
Shipment Tracking
Recordkeeping
Microsoft Office
Excel
ERP Systems

Benefits

Medical Insurance
Prescription Drug Coverage
Dental Insurance
Vision Insurance
Life Insurance
Accidental Death and Dismemberment Insurance
Critical Illness Insurance
Travel Insurance
Wellness Reimbursement
Child Physical Activity Reimbursement
Money Purchase Pension Plan
Tax-Free Savings Account
Short-Term Disability Insurance
Long-Term Disability Insurance
Legal Assistance
Identity Theft Protection
Employee Assistance Program
Employee Resource Groups
Paid Vacation
Education Assistance
Training and Development Resources

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Processing
Inventory Management
Invoicing
Customer Contracts
Accounts Receivable
Freight Rates
Maximo
ERP Systems
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Invoice Reconciliation
Purchase Orders
Sales Orders
Shipment Tracking
Receiving Tracking
Customer Records
Administrative Coordination
Manufacturing
Health, Safety, and Environmental Requirements
French
English

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Jobs in Canada