Jobs in Canada

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Added 7 mins ago
C
Power BI Developer
Capgemini
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Role Summary requires 2 to 3 days per week in North York, Ontario
Added 7 mins ago
PC
Deals, Corporate Finance, Senior Associate
PwC Canada
AB · Edmonton, AB
- Full-time
…originate, create, execute, and realize value from deals. Through data driven insights, we help our clients maximize…
Added 7 mins ago
BM
Business Development Associate
Bespoke Metrics Inc.
Toronto, ON
- $65,000 to $80,000 CAD / year
- Full-time
Ability to work in a fast pace downtown Toronto office 4–5 days per week
Added 7 mins ago
R&
Senior Recruiter- Technology Strong talent advisor
Robertson & Company Ltd.
Toronto, ON
- Contract
8 years of Recruitment experience required
Added 8 mins ago
Team Lead, Talent Acquisition (Civil)
Aecon
Toronto, ON
Aecon is seeking an experienced Team Lead, Talent Acquisition – Civil to support the delivery of recruitment strategies across our growing Civil business.
Added 8 mins ago
P
NA Asst Controller - Canada
PepsiCo
Mississauga, ON
- Full-time
Use Excel, business intelligence tools, and ERP data to generate clear daily, monthly, and quarterly reporting packages.
Added 23 mins ago
LC
Senior Staff Portfolio Operations Manager
Lightspeed Commerce, Inc.
Remote, Canada
- $170,000 to $200,000 CAD / year
- Full-time
- Remote
In this role, you'll help Product & Technology leaders understand portfolio performance, investment priorities, and business outcomes. Using data and business insights, you'll support…
Added 36 mins ago
AE
Senior Mining Engineer, Mine Scheduling
Agnico Eagle Mines Limited
Kirkland Lake, ON
- Full-time
Provide data, insights, and trend analysis to support long-term planning;
Added 36 mins ago
BN
Product Manager
BYD North America
Toronto, ON
- $130,000 to $200,000 CAD / year
- Full-time
Provide data-driven insights and strategic recommendations to support product planning, pricing, and business decision-making.
Added 37 mins ago
S
Associate Director, Media Strategy
Swoon
Montreal, QC
- Full-time
Translate complex media and data insights into clear, actionable business recommendations.
Added 37 mins ago
SL
Sales Manager, Prospr by Sun Life
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
Relentless focus on data and insights for the team – collaborate with Analytics team, drive to close data gaps, analyze results, provide feedback, and recommend improvements to leadership.
Added 37 mins ago
M
Sr. Director, HR Global Operations
McKesson
Mississauga, ON
- Full-time
…virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health,…
Added 38 mins ago
BB
Senior Analyst, Financial Planning
Bed Bath & Beyond
Toronto, ON
- Full-time
Demonstrated experience working with large datasets and translating data into actionable business insights.
Added 38 mins ago
K
Business Information Security Officer, Tax
KPMG
Vaughan, ON · ON · Toronto, Ontario
- Full-time
Provide relevant security metrics and insights through governance forums and recommend initiatives to improve the business unit’s security posture and operational effectiveness
Added 52 mins ago
AC
Finance Manager, Academic
Algonquin College
Ottawa, ON
- Full-time
…Annual Portfolio Performance Review. They explore and provide insights for program/initiative alternatives and mitigations strategies for programs/initiative under…
Added 52 mins ago
M
Director, Product & Growth
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
Identify and evaluate opportunities to use AI, automation, data and emerging digital capabilities to improve customer value, operating effectiveness or business performance.
Added 1 hour ago
S
Sales Manager, Prospr by Sun Life
Sunlife
Toronto, ON
- Full-time
Relentless focus on data and insights for the team – collaborate with Analytics team, drive to close data gaps, analyze results, provide feedback, and recommend improvements to leadership.
Added 1 hour ago
LC
Key Account Manager - Yogourt and Cultured - 405 TWM, Montreal or Longueuil
Lactalis Canada
Montreal, QC
- Temporary
Present category reviews to the customer at time of business reviews or launch of new product by analyzing internal, customer specific and market data. Develop presentations and include…
Added 1 hour ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
As a strategic partner to clinical, operational, and executive leaders, the Manager delivers financial and operational insights that support organizational performance, resource…
Added 1 hour ago
R
Senior Strategy and Operations Specialist
Roche
Mississauga, ON · Canada Pharma Campus
- Full-time
This role is based within Business Strategy & Operations (BSO), which serves as the strategic backbone and operational enabler for Product Development Data Sciences (PDD). PDD brings…
Added 1 hour ago
FM
Quality Supervisor- Future Model
Ford Motor Company
Ottawa, ON
- Full-time
…transportation future. EVDD is customer-obsessed, entrepreneurial, and data-driven and is dedicated to delivering industry-leading customer experience for electric vehicle buyers and…
Added 1 hour ago
AG
Manager, Regulatory
ATCO Group
Edmonton, AB
- Full-time
Leadership & Collaboration: Lead and develop a team while working across operational, engineering, financial and other business areas on complex regulatory priorities.
Added 1 hour ago
RC
Renewable Energy Analyst (Remote Working)
Renewable Careers
Canada
- Full-time
Communication Skills: The ability to translate dense, technical scientific metrics into clear, actionable business insights for non-technical stakeholders.
Added 1 hour ago
A
Data Partnerships Manager
Arima
Toronto, ON
- Full-time
The ideal candidate blends data fluency with business development rigor - equally comfortable negotiating complex data licensing contracts and designing high-velocity SaaS referral and…
Added 1 hour ago
GF
Certified Pre-Owned Account Manager
GM Financial
Toronto, ON
- Full-time
Experience leveraging market valuation tools and competitive data to optimize inventory performance.

ADM

Customer Service Representative

Montreal, QC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Job Description

Customer Service Representative

955 Mill Street, Montreal, Quebec H3C 1Y4

Commercial

Full-Time, Non-Exempt

Pre-employment Requirement Successful completion of pre-employment reference check

About The Position

The Customer Service Representative will report to the Commercial Manager. This position involves interacting with customers to provide information about products and services, respond to inquiries, and handle and resolve complaints. Responsibilities also include maintaining records of customer interactions, processing customer accounts, filing documentation, and adhering to established communication procedures, guidelines, and policies.

Duties And Responsibilities

Order Receipt and Processing: Receive customer orders, verify the information provided, enter data into the computer system, and monitor order processing through shipment.
Inventory Management: Monitor bag inventory, verify available quantities, update inventory records, and report discrepancies or replenishment needs.
Invoicing of Shipped Orders: Prepare and process invoices for shipped orders, verify the accuracy of the information, and ensure consistency between orders, quantities delivered, and amounts invoiced.
Customer Contract Management: Provide administrative support for customer contracts, review contractual terms, update records, and ensure compliance with established commercial agreements.
Accounts Receivable Investigation and Follow-Up: Review customer accounts with outstanding balances or billing discrepancies, conduct the necessary verifications, communicate with relevant parties, and help resolve payment issues.
Freight Rate Research and Comparison: Research and compare carrier rates and services to secure competitive shipping rates, reduce transportation costs, and meet delivery deadlines.
Visitor Reception and Assistance: Welcome visitors professionally, identify their needs, and direct them to the appropriate supervisors or staff members.
Telephone Management: Answer incoming calls, provide relevant information, relay messages, and direct calls to the appropriate individuals or departments.
Invoice Entry and Analysis in Maximo: Enter, verify, and analyze invoices related to Notre-Dame and Moulin Royal in the Maximo system, ensuring data accuracy and document compliance.
Mail and Parcel Management: Sort and distribute incoming mail to the appropriate personnel, prepare outgoing mail, and arrange the shipment of letters and parcels to the United States.
Invoice and Order Reconciliation: Match invoices with purchase orders and sales orders by verifying quantities, products, commercial terms, cost allocation arrangements, goods sold, and shipping information. Identify discrepancies and follow up to ensure their resolution.
Shipment and Receiving Tracking: Record and update shipment and receiving information in Excel spreadsheets to maintain accurate tracking of goods in transit and received inventory.
Customer File Management and Recordkeeping: Maintain up-to-date customer files and documentation
Perform other duties as assigned, which may include additional responsibilities beyond the core scope of the role.

Required Skills And Qualifications

A resilient professional who thrives in a dynamic and demanding work environment, demonstrating autonomy, adaptability, and flexibility in managing competing priorities.
Excellent telephone communication, active listening, and customer service skills, combined with strong problem-solving abilities and a proactive, collaborative approach to teamwork.
Strong organizational skills and exceptional attention to detail.
Intermediate proficiency in Microsoft Office applications, including Word, Excel, and Outlook, as well as experience working with Enterprise Resource Planning (ERP) systems.
Bilingual in French and English, with strong communication skills in both languages. English is essential for this role, as it is the common business language used to collaborate effectively with colleagues and customers across our global organization.

Education And Work Experience

The ideal candidate will have a Diploma of Vocational Studies (DVS) in Professional Sales, Secretarial Studies, or a related field, combined with 2 to 5 years of relevant experience in administrative coordination or customer service, preferably within an international organization. An equivalent combination of education and experience, particularly in the manufacturing sector, will be considered an asset.

Additional Information

Understand and take full responsibility for complying with all Health, Safety, and Environmental (HSE/EHS) requirements, as well as all other applicable regulations and policies.
Candidates must be legally authorized to work in Canada and able to maintain valid work authorization throughout their employment. Please note that the employer does not offer work authorization sponsorship for this position.
This position requires on-site presence five days per week at our Mill Street facility in Montreal.
For certain projects, flexibility will be required to accommodate the availability of colleagues located in different time zones.

Benefits And Perks

Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we offer a comprehensive total rewards package to support all aspects of your well-being, including:

Physical wellness – medical/Rx, dental, vision, life and AD&D, critical illness and travel insurance Wellness reimbursement , and Child Physical Activity Reimbursement.
Financial wellness – Money Purchase Pension Plan (MPP), Group Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), short and long term disability, legal assistance, identity theft protection.
Mental and social wellness – Employee Assistance Program (EAP) and Employee Resource Groups (ERGs).

Additional Benefits Include

Paid vacation time.
Education assistance.
Company-sponsored training and development resources, such as LinkedIn Learning, language learning and mentoring programs.

#IncludingYou

Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments - environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

We welcome everyone to apply. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, language, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law

About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.

Req/Job ID

114871BR

Ref ID

Apply on LinkedIn About employer

More about this job

Responsibilities

Process customer orders, monitor inventory and shipments, prepare invoices, support customer contracts, and investigate outstanding balances or billing discrepancies. Handle customer and visitor inquiries, reconcile invoices and orders, maintain customer records, and track shipping and receiving information.

Requirements

The ideal candidate has a vocational diploma in Professional Sales, Secretarial Studies, or a related field, and 2 to 5 years of relevant administrative coordination or customer service experience; equivalent education and experience may be considered. The role requires strong customer service, communication, organizational, and problem-solving skills, intermediate Microsoft Office and ERP proficiency, and bilingual French and English communication skills.

Skills

Customer Service
Telephone Communication
Active Listening
Problem-Solving
Order Processing
Inventory Management
Invoicing
Contract Administration
Accounts Receivable Follow-Up
Freight Rate Research
Invoice Reconciliation
Shipment Tracking
Recordkeeping
Microsoft Office
Excel
ERP Systems

Benefits

Medical Insurance
Prescription Drug Coverage
Dental Insurance
Vision Insurance
Life Insurance
Accidental Death and Dismemberment Insurance
Critical Illness Insurance
Travel Insurance
Wellness Reimbursement
Child Physical Activity Reimbursement
Money Purchase Pension Plan
Tax-Free Savings Account
Short-Term Disability Insurance
Long-Term Disability Insurance
Legal Assistance
Identity Theft Protection
Employee Assistance Program
Employee Resource Groups
Paid Vacation
Education Assistance
Training and Development Resources

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Processing
Inventory Management
Invoicing
Customer Contracts
Accounts Receivable
Freight Rates
Maximo
ERP Systems
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Invoice Reconciliation
Purchase Orders
Sales Orders
Shipment Tracking
Receiving Tracking
Customer Records
Administrative Coordination
Manufacturing
Health, Safety, and Environmental Requirements
French
English

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Jobs in Canada