Jobs in Canada

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Added 14 mins ago
L
Territory Manager - Healthcare
Linde
Fredericton, NB
- Full-time
You have experience in the healthcare industry with a working knowledge of home healthcare equipment and clinical services
Added 15 mins ago
S
Sales Manager, Prospr by Sun Life
Sunlife
Toronto, ON
- Full-time
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts…
Added 15 mins ago
FB
Bakery Department Manager - Contract
Farm Boy Inc.
Cambridge, ON
- $52,000 to $57,000 CAD / year
- Full-time
As a key leader within our store, you’ll support Farm Boy’s vision of the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve…
Added 15 mins ago
L
Sleep Lab Administrator
Linde
Toronto, ON · North York, ON
- Full-time
Bring a minimum of two (2) years of customer service experience, with a preference for retail sales experience
Added 15 mins ago
SH
Bartender| Part-time | Aloft Montreal
Silver Hotel Group
Montréal-Ouest, QC
- Part-time
…interact with the hotel guests and ensure they have a great experience at the Aloft Montreal…
Added 15 mins ago
ZA
Licensed Technician - Milton Volkswagen (26264)
Zanchin Automotive Group
Milton, ON
- Full-time
…for performing vehicle preventative maintenance and repair on customer and dealership vehicles.…
Added 15 mins ago
ZA
Licensed 310S Automotive Technician - Jaguar Land Rover Brampton - 26345
Zanchin Automotive Group
Brampton, ON
- Full-time
…for performing vehicle preventative maintenance and repair on customer and dealership vehicles.…
Added 15 mins ago
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Vehicle Jockey - JLR Brampton - 25069
Zanchin Automotive Group
Brampton, ON
- Full-time
Ideal candidates will have a strong background and proven experience with customer service, including:
Added 15 mins ago
FC
Area Manager - Station/ HUB-2
FedEx Canada
Dorval, QC
- Full-time
Eighteen (18) months experience as an Operations Supervisor within FDX OR; a combination of one (1) year as an Supervisor within FDX and (1) year previous management, operational…
Added 15 mins ago
ZA
Lot Attendant/Car Wash - Milton Volkswagen - 26344
Zanchin Automotive Group
Milton, ON
- Full-time
The expected pay rate for this role is $18.00 per hour, based on experience and qualifications.
Added 15 mins ago
TS
Full-time Restaurant Manager
Thermea Spa Village
Whitby, ON
- Full-time
Minimum three (3) years of experience in food & beverage and customer service, including experience with POS systems;
Added 15 mins ago
FB
Grocery Department Manager
Farm Boy Inc.
Cambridge, ON
- $52,000 to $57,000 CAD / year
- Full-time
As a key leader within our store, you’ll support Farm Boy’s vision of the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve…
Added 15 mins ago
NI
Quality Control Technician
Nanometrics Inc.
Ottawa, ON
- Full-time
With 40 years of seismic technology and industry application experience, we are a global, award-winning company providing monitoring solutions and equipment for studying artificial and…
Added 15 mins ago
LD
Senior Project Sustaining Engineer
Leonardo DRS
Bedford, NS
- Full-time
DRS Pivotal Power, Inc. is located in Bedford, Nova Scotia. DRS Pivotal Power is a leader in the design, development and manufacture of high reliability power conversion equipment for…
Added 15 mins ago
LC
Material Handler (Forklift Driver) - Night Shift
Linamar Corporation
Guelph, ON
- Full-time
Job Title: Material Handler (Forklift Driver) - Night Shift
Added 15 mins ago
LC
General Labourer
Linamar Corporation
Guelph, ON
- Full-time
Minimum one year experience in a manufacturing or equivalent working environment
Added 15 mins ago
Courier
Dynacare
Canada
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all
Added 15 mins ago
D
Customer Care Representative
Dynacare
Ottawa, ON · Brampton, ON
- Contract
Are YOU our next Customer Care Representative?
Added 30 mins ago
HP
Coordinator Office Services
Hammond Power Solutions
Guelph, ON
- Full-time
…headquartered in Guelph, Ontario, Canada. HPS has grown to become the leader in North America in the custom design and manufacture of dry type transformers. For the past century, HPS has…
Added 30 mins ago
SG
Client Account Manager, BPO & Contact Centre
SinglePoint Group International Inc
Toronto, ON
- Full-time
…contact-centre account manager, or a contact-centre operations leader ready to move into a dedicated client-management…
Added 30 mins ago
P
Digital Experience Specialist
Pragmatike
Toronto, ON
- Full-time
Our client is a global leader in luxury hospitality, with a portfolio of premium and luxury hotel brands and a growing direct-to-guest e-commerce and digital experience business. Guests…
Added 44 mins ago
C
Sr. Software Engineer, UI Developer Tooling (Hybrid, New York)
CrowdStrike
Toronto, ON
- Full-time
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed - we’re here to stop…
Added 44 mins ago
A
Customer Service Representative
ADM
Montreal, QC
- Full-time
This position requires on-site presence five days per week at our Mill Street facility in Montreal
Added 44 mins ago
GC
Product Performance Technician
Garmin Canada
Cochrane, AB
- Contract
Experience in customer service, or in a role which relied on interactions with the public
Added 44 mins ago
S
Zuora Solution Architect- Canada
Slalom
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…and delivering outcomes as we work to become the world’s most customer-obsessed and employee-empowered services company. From strategy through delivery, our agile teams across 52 offices in…

ADM

Customer Service Representative

Montreal, QC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Job Description

Customer Service Representative

955 Mill Street, Montreal, Quebec H3C 1Y4

Commercial

Full-Time, Non-Exempt

Pre-employment Requirement Successful completion of pre-employment reference check

About The Position

The Customer Service Representative will report to the Commercial Manager. This position involves interacting with customers to provide information about products and services, respond to inquiries, and handle and resolve complaints. Responsibilities also include maintaining records of customer interactions, processing customer accounts, filing documentation, and adhering to established communication procedures, guidelines, and policies.

Duties And Responsibilities

Order Receipt and Processing: Receive customer orders, verify the information provided, enter data into the computer system, and monitor order processing through shipment.
Inventory Management: Monitor bag inventory, verify available quantities, update inventory records, and report discrepancies or replenishment needs.
Invoicing of Shipped Orders: Prepare and process invoices for shipped orders, verify the accuracy of the information, and ensure consistency between orders, quantities delivered, and amounts invoiced.
Customer Contract Management: Provide administrative support for customer contracts, review contractual terms, update records, and ensure compliance with established commercial agreements.
Accounts Receivable Investigation and Follow-Up: Review customer accounts with outstanding balances or billing discrepancies, conduct the necessary verifications, communicate with relevant parties, and help resolve payment issues.
Freight Rate Research and Comparison: Research and compare carrier rates and services to secure competitive shipping rates, reduce transportation costs, and meet delivery deadlines.
Visitor Reception and Assistance: Welcome visitors professionally, identify their needs, and direct them to the appropriate supervisors or staff members.
Telephone Management: Answer incoming calls, provide relevant information, relay messages, and direct calls to the appropriate individuals or departments.
Invoice Entry and Analysis in Maximo: Enter, verify, and analyze invoices related to Notre-Dame and Moulin Royal in the Maximo system, ensuring data accuracy and document compliance.
Mail and Parcel Management: Sort and distribute incoming mail to the appropriate personnel, prepare outgoing mail, and arrange the shipment of letters and parcels to the United States.
Invoice and Order Reconciliation: Match invoices with purchase orders and sales orders by verifying quantities, products, commercial terms, cost allocation arrangements, goods sold, and shipping information. Identify discrepancies and follow up to ensure their resolution.
Shipment and Receiving Tracking: Record and update shipment and receiving information in Excel spreadsheets to maintain accurate tracking of goods in transit and received inventory.
Customer File Management and Recordkeeping: Maintain up-to-date customer files and documentation
Perform other duties as assigned, which may include additional responsibilities beyond the core scope of the role.

Required Skills And Qualifications

A resilient professional who thrives in a dynamic and demanding work environment, demonstrating autonomy, adaptability, and flexibility in managing competing priorities.
Excellent telephone communication, active listening, and customer service skills, combined with strong problem-solving abilities and a proactive, collaborative approach to teamwork.
Strong organizational skills and exceptional attention to detail.
Intermediate proficiency in Microsoft Office applications, including Word, Excel, and Outlook, as well as experience working with Enterprise Resource Planning (ERP) systems.
Bilingual in French and English, with strong communication skills in both languages. English is essential for this role, as it is the common business language used to collaborate effectively with colleagues and customers across our global organization.

Education And Work Experience

The ideal candidate will have a Diploma of Vocational Studies (DVS) in Professional Sales, Secretarial Studies, or a related field, combined with 2 to 5 years of relevant experience in administrative coordination or customer service, preferably within an international organization. An equivalent combination of education and experience, particularly in the manufacturing sector, will be considered an asset.

Additional Information

Understand and take full responsibility for complying with all Health, Safety, and Environmental (HSE/EHS) requirements, as well as all other applicable regulations and policies.
Candidates must be legally authorized to work in Canada and able to maintain valid work authorization throughout their employment. Please note that the employer does not offer work authorization sponsorship for this position.
This position requires on-site presence five days per week at our Mill Street facility in Montreal.
For certain projects, flexibility will be required to accommodate the availability of colleagues located in different time zones.

Benefits And Perks

Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we offer a comprehensive total rewards package to support all aspects of your well-being, including:

Physical wellness – medical/Rx, dental, vision, life and AD&D, critical illness and travel insurance Wellness reimbursement , and Child Physical Activity Reimbursement.
Financial wellness – Money Purchase Pension Plan (MPP), Group Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), short and long term disability, legal assistance, identity theft protection.
Mental and social wellness – Employee Assistance Program (EAP) and Employee Resource Groups (ERGs).

Additional Benefits Include

Paid vacation time.
Education assistance.
Company-sponsored training and development resources, such as LinkedIn Learning, language learning and mentoring programs.

#IncludingYou

Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments - environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

We welcome everyone to apply. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, language, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law

About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.

Req/Job ID

114871BR

Ref ID

Apply on LinkedIn About employer

More about this job

Responsibilities

Process customer orders, monitor inventory and shipments, prepare invoices, support customer contracts, and investigate outstanding balances or billing discrepancies. Handle customer and visitor inquiries, reconcile invoices and orders, maintain customer records, and track shipping and receiving information.

Requirements

The ideal candidate has a vocational diploma in Professional Sales, Secretarial Studies, or a related field, and 2 to 5 years of relevant administrative coordination or customer service experience; equivalent education and experience may be considered. The role requires strong customer service, communication, organizational, and problem-solving skills, intermediate Microsoft Office and ERP proficiency, and bilingual French and English communication skills.

Skills

Customer Service
Telephone Communication
Active Listening
Problem-Solving
Order Processing
Inventory Management
Invoicing
Contract Administration
Accounts Receivable Follow-Up
Freight Rate Research
Invoice Reconciliation
Shipment Tracking
Recordkeeping
Microsoft Office
Excel
ERP Systems

Benefits

Medical Insurance
Prescription Drug Coverage
Dental Insurance
Vision Insurance
Life Insurance
Accidental Death and Dismemberment Insurance
Critical Illness Insurance
Travel Insurance
Wellness Reimbursement
Child Physical Activity Reimbursement
Money Purchase Pension Plan
Tax-Free Savings Account
Short-Term Disability Insurance
Long-Term Disability Insurance
Legal Assistance
Identity Theft Protection
Employee Assistance Program
Employee Resource Groups
Paid Vacation
Education Assistance
Training and Development Resources

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Processing
Inventory Management
Invoicing
Customer Contracts
Accounts Receivable
Freight Rates
Maximo
ERP Systems
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Invoice Reconciliation
Purchase Orders
Sales Orders
Shipment Tracking
Receiving Tracking
Customer Records
Administrative Coordination
Manufacturing
Health, Safety, and Environmental Requirements
French
English

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Jobs in Canada