Jobs in Canada

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Added 2 hours ago
Solutions Consultant, Engagement Manager, gTech Ads
Google
Toronto, ON
Experience designing and deploying enterprise cloud solutions based on customer technical requirements.
Added 4 hours ago
MA
Senior Relationship Manager - Group Benefits
Marsh Agency
Mississauga, ON
- Full-time
The Relationship Manager executes sales goals by maintaining a large book of business that includes complex employer and advisor networks and high-yield association accounts. You will work…
Added 6 hours ago
MA
Senior Marketing Manager
Marsh Agency
Toronto, ON
- Full-time
This position requires working from our Toronto office at least three days per week · All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 8 hours ago
Senior Product Manager - Tokenization & Stablecoin Infrastructure
BitGo
Toronto, ON
We are looking for a Product Manager to join our Tokenization & Stablecoin Infrastructure team and drive the products that let institutions issue, mint, redeem, custody, and move…
Added 9 hours ago
CC
Assistant Store Manager
Canna Cabana
Ancaster, ON
- $19.5 to $21.5 CAD / hour
- Full-time
Must have proficiency in Microsoft Office
Added 10 hours ago
T
PLM Functional Architect – Teamcenter
Techso
Montreal, QC
- Full-time
Our team works with renowned clients across several industries, including aerospace and defence, automotive and transportation, energy and infrastructure, and sales and services.
Added 10 hours ago
CC
Retail Store Manager
Canna Cabana
Midnapore, AB
- Full-time
Must have valid SellSafe Certification
Added 10 hours ago
Sr Manager, Field Marketing
Dayforce
Toronto, ON · Ottawa, ON · Montreal, QC
Enterprise Field Marketing at Dayforce partners directly with Sales to drive engagement, pipeline creation, and opportunity progression within priority accounts and segments. This role owns…
Added 11 hours ago
CC
Retail Sales Associate
Canna Cabana
Burlington, ON · Guelph Line, Burlington, ON
- $17.95 CAD / hour
- Part-time
Must have knowledge of and passion for cannabis and accessories
Added 11 hours ago
CC
Retail Shift Leader
Canna Cabana
Niagara Falls, ON · Victoria Ave, Niagara Falls, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Must have valid CannSell to work in a retail cannabis store · Must have or be able to successfully complete a Police Background Check
Added 11 hours ago
CC
Retail Shift Leader
Canna Cabana
Grande Prairie, AB
- Part-time
Must have valid SellSafe Certification
Added 11 hours ago
IU
AI/ML Architect/ Delivery Manager
iTech US Inc
Toronto, ON
- Full-time
AI Governance: Establish frameworks for AI agent orchestration, human-in-the-loop oversight, auditability, traceability, and responsible AI adoption in an enterprise environment.
Added 11 hours ago
Senior Product Manager, SIEM & Data
eSentire
Canada
…organizations in 80+ countries. We are looking for a Senior Product Manager, SIEM & Data to own the direction and evolution of Atlas's SIEM, log and security data…
Added 13 hours ago
H
Director, Customer Success
HighlightTA
Remote, Canada
- $184,714 to $225,762 CAD / year
- Full-time
- Remote
…retention, renewals, and expansion outcomes across a portfolio of enterprise customers, including some of the world’s most recognized retail brands. Zipline operates a high-touch customer…
Added 13 hours ago
CC
Retail Shift Leader
Canna Cabana
St. Thomas, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Must have valid CannSell to work in a retail cannabis store · Must have or be able to successfully complete a Police Background Check
Added 13 hours ago
CC
Assistant Store Manager
Canna Cabana
Woodstock, ON
- $19.5 to $21.5 CAD / hour
- Full-time
Must have proficiency in Microsoft Office
Added 14 hours ago
V
Marketing and Communications Manager
Vaultie
Toronto, ON
- Full-time
for each audience, steady pipeline support for a new enterprise sales motion, and a team that
Added 14 hours ago
P
Chef – Perspectives stratégiques intégrées / Manager, Integrated Insights & Strategy
Pfizer
Kirkland, QC · CAN - QC - Kirkland
- Full-time
Added 14 hours ago
A
Enterprise Solution Strategist (ESS)
Avanade
Calgary, AB
- Full-time
The Senior Manager, Enterprise Solution Strategist (ESS) is a client-facing leader responsible for driving growth across strategic accounts within an assigned territory or industry. The ESS…
Added 15 hours ago
TC
Regional Used Equipment Sales & Acquisition Manager
Toromont Cat
Concord, ON
- Full-time
Toromont Cat is looking for a Regional Used Equipment Sales & Acquisition Manager to join our team! As the Regional Used Equipment Sales and Acquisition Manager, you will be responsible for…
Added 15 hours ago
A
Data Partnerships Manager
Arima
Toronto, ON
- Full-time
We are seeking an experienced, commercial-minded Data Partnership Manager to expand and monetize our B2B partner ecosystem. In this role, you will lead our partner distribution engine…
Added 15 hours ago
A
Customer Service Representative
ADM
Montreal, QC
- Full-time
This position requires on-site presence five days per week at our Mill Street facility in Montreal
Added 15 hours ago
SL
Manager, Sun Life Asset Management Finance
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Partnering with Enterprise and SLAM counterparts to satisfy relevant internal control requirements
Added 15 hours ago
SL
Manager, Sun Life Asset Management Finance
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Partnering with Enterprise and SLAM counterparts to satisfy relevant internal control requirements
Added 15 hours ago
GF
Group Fitness Instructor - Cardio - Markham Birchmount and Enterprise
GoodLife Fitness
Markham, ON
- Part-time
Must have a relevant certification to be considered · Must have current CPR-A and AED to be considered

ADM

Customer Service Representative

Montreal, QC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Job Description

Customer Service Representative

955 Mill Street, Montreal, Quebec H3C 1Y4

Commercial

Full-Time, Non-Exempt

Pre-employment Requirement Successful completion of pre-employment reference check

About The Position

The Customer Service Representative will report to the Commercial Manager. This position involves interacting with customers to provide information about products and services, respond to inquiries, and handle and resolve complaints. Responsibilities also include maintaining records of customer interactions, processing customer accounts, filing documentation, and adhering to established communication procedures, guidelines, and policies.

Duties And Responsibilities

Order Receipt and Processing: Receive customer orders, verify the information provided, enter data into the computer system, and monitor order processing through shipment.
Inventory Management: Monitor bag inventory, verify available quantities, update inventory records, and report discrepancies or replenishment needs.
Invoicing of Shipped Orders: Prepare and process invoices for shipped orders, verify the accuracy of the information, and ensure consistency between orders, quantities delivered, and amounts invoiced.
Customer Contract Management: Provide administrative support for customer contracts, review contractual terms, update records, and ensure compliance with established commercial agreements.
Accounts Receivable Investigation and Follow-Up: Review customer accounts with outstanding balances or billing discrepancies, conduct the necessary verifications, communicate with relevant parties, and help resolve payment issues.
Freight Rate Research and Comparison: Research and compare carrier rates and services to secure competitive shipping rates, reduce transportation costs, and meet delivery deadlines.
Visitor Reception and Assistance: Welcome visitors professionally, identify their needs, and direct them to the appropriate supervisors or staff members.
Telephone Management: Answer incoming calls, provide relevant information, relay messages, and direct calls to the appropriate individuals or departments.
Invoice Entry and Analysis in Maximo: Enter, verify, and analyze invoices related to Notre-Dame and Moulin Royal in the Maximo system, ensuring data accuracy and document compliance.
Mail and Parcel Management: Sort and distribute incoming mail to the appropriate personnel, prepare outgoing mail, and arrange the shipment of letters and parcels to the United States.
Invoice and Order Reconciliation: Match invoices with purchase orders and sales orders by verifying quantities, products, commercial terms, cost allocation arrangements, goods sold, and shipping information. Identify discrepancies and follow up to ensure their resolution.
Shipment and Receiving Tracking: Record and update shipment and receiving information in Excel spreadsheets to maintain accurate tracking of goods in transit and received inventory.
Customer File Management and Recordkeeping: Maintain up-to-date customer files and documentation
Perform other duties as assigned, which may include additional responsibilities beyond the core scope of the role.

Required Skills And Qualifications

A resilient professional who thrives in a dynamic and demanding work environment, demonstrating autonomy, adaptability, and flexibility in managing competing priorities.
Excellent telephone communication, active listening, and customer service skills, combined with strong problem-solving abilities and a proactive, collaborative approach to teamwork.
Strong organizational skills and exceptional attention to detail.
Intermediate proficiency in Microsoft Office applications, including Word, Excel, and Outlook, as well as experience working with Enterprise Resource Planning (ERP) systems.
Bilingual in French and English, with strong communication skills in both languages. English is essential for this role, as it is the common business language used to collaborate effectively with colleagues and customers across our global organization.

Education And Work Experience

The ideal candidate will have a Diploma of Vocational Studies (DVS) in Professional Sales, Secretarial Studies, or a related field, combined with 2 to 5 years of relevant experience in administrative coordination or customer service, preferably within an international organization. An equivalent combination of education and experience, particularly in the manufacturing sector, will be considered an asset.

Additional Information

Understand and take full responsibility for complying with all Health, Safety, and Environmental (HSE/EHS) requirements, as well as all other applicable regulations and policies.
Candidates must be legally authorized to work in Canada and able to maintain valid work authorization throughout their employment. Please note that the employer does not offer work authorization sponsorship for this position.
This position requires on-site presence five days per week at our Mill Street facility in Montreal.
For certain projects, flexibility will be required to accommodate the availability of colleagues located in different time zones.

Benefits And Perks

Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we offer a comprehensive total rewards package to support all aspects of your well-being, including:

Physical wellness – medical/Rx, dental, vision, life and AD&D, critical illness and travel insurance Wellness reimbursement , and Child Physical Activity Reimbursement.
Financial wellness – Money Purchase Pension Plan (MPP), Group Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), short and long term disability, legal assistance, identity theft protection.
Mental and social wellness – Employee Assistance Program (EAP) and Employee Resource Groups (ERGs).

Additional Benefits Include

Paid vacation time.
Education assistance.
Company-sponsored training and development resources, such as LinkedIn Learning, language learning and mentoring programs.

#IncludingYou

Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments - environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

We welcome everyone to apply. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, language, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law

About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.

Req/Job ID

114871BR

Ref ID

Apply on LinkedIn About employer

More about this job

Responsibilities

Process customer orders, monitor inventory and shipments, prepare invoices, support customer contracts, and investigate outstanding balances or billing discrepancies. Handle customer and visitor inquiries, reconcile invoices and orders, maintain customer records, and track shipping and receiving information.

Requirements

The ideal candidate has a vocational diploma in Professional Sales, Secretarial Studies, or a related field, and 2 to 5 years of relevant administrative coordination or customer service experience; equivalent education and experience may be considered. The role requires strong customer service, communication, organizational, and problem-solving skills, intermediate Microsoft Office and ERP proficiency, and bilingual French and English communication skills.

Skills

Customer Service
Telephone Communication
Active Listening
Problem-Solving
Order Processing
Inventory Management
Invoicing
Contract Administration
Accounts Receivable Follow-Up
Freight Rate Research
Invoice Reconciliation
Shipment Tracking
Recordkeeping
Microsoft Office
Excel
ERP Systems

Benefits

Medical Insurance
Prescription Drug Coverage
Dental Insurance
Vision Insurance
Life Insurance
Accidental Death and Dismemberment Insurance
Critical Illness Insurance
Travel Insurance
Wellness Reimbursement
Child Physical Activity Reimbursement
Money Purchase Pension Plan
Tax-Free Savings Account
Short-Term Disability Insurance
Long-Term Disability Insurance
Legal Assistance
Identity Theft Protection
Employee Assistance Program
Employee Resource Groups
Paid Vacation
Education Assistance
Training and Development Resources

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Processing
Inventory Management
Invoicing
Customer Contracts
Accounts Receivable
Freight Rates
Maximo
ERP Systems
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Invoice Reconciliation
Purchase Orders
Sales Orders
Shipment Tracking
Receiving Tracking
Customer Records
Administrative Coordination
Manufacturing
Health, Safety, and Environmental Requirements
French
English

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Jobs in Canada