Jobs in Canada

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Added 3 mins ago
M
Internal Wholesaler, Canada Insurance
Manulife
Vancouver, BC
- Full-time
College or University degree in related field or equivalent work experience
Added 17 mins ago
A
Project Coordinator
AtkinsRéalis
Toronto, ON
- Full-time
Submits and tracks shop drawings, product data sheets, etc. to the Quality Representative and Engineer of Record (EOR) for review and approval via Acconex.
Added 17 mins ago
SB
Sales Representative - On Premise
Sleeman Breweries Ltd.
ON
- Full-time
Minimum of four days per week spent in the field within the assigned territory
Added 33 mins ago
MF
Senior Analyst, Institutional Client Service
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
IGM Financial Inc. is a leading wealth and asset management company in Canada, managing approximately $310 billion in assets as of December 31, 2025. It offers financial planning and…
Added 33 mins ago
TR
Manager, U.S. Tax
Tricon Residential
Toronto, ON
- Full-time
Tricon is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents…
Added 33 mins ago
R
Outside Sales Representative
REXEL
Kingston, ON
- $50,000 to $70,000 CAD / year
- Full-time
Rexel Canada operates under eight distinct banners: Rexel Atlantic, Rexel Utility, Westburne, Nedco, LTL, Talley, Jacmar and TC360.
Added 1 hour ago
M
Director, Product & Growth
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
Added 1 hour ago
A
Customer Service Representative
ADM
Montreal, QC
- Full-time
This position requires on-site presence five days per week at our Mill Street facility in Montreal
Added 1 hour ago
TH
Manager, U.S. Tax
Tricon Homes
Toronto, ON
- Full-time
Tricon is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents…
Added 1 hour ago
WC
Outside Sales Representative (Cargo) - Calgary, AB
Wurth Canada
Calgary, AB
- Full-time
Wurth Canada is a high-performance organization that is built on humanistic values-achievement, trust, respect, integrity, accountability, and affiliation. We promote a strong culture that…
Added 1 hour ago
M
Director, Product & Growth
Manulife
Toronto, ON
- Full-time
Added 1 hour ago
SR
Bilingual Inside Sales Representative
STRIVE Recruitment Inc.
Montreal, QC
- $65,000 to $85,000 CAD / year
- Full-time
…services industry, supporting customers across Quebec and Atlantic Canada. This organization is known for its one-stop, customer-first approach and its ability to deliver high-quality…
Added 2 hours ago
PH
Territory Sales Representative
Promoveo Health
AB · Alberta, Canada
- Full-time
Promoveo Health is hiring Dental Sales Representatives. This is a high-impact, field-based role focused on educating dental healthcare professionals (HCPs), reactivating lapsed accounts,…
Added 2 hours ago
PH
Territory Sales Representative
Promoveo Health
Quebec, QC
- Full-time
Promoveo Health is hiring Dental Sales Representatives. This is a high-impact, field-based role focused on educating dental healthcare professionals (HCPs), reactivating lapsed accounts,…
Added 2 hours ago
PH
Territory Sales Representative
Promoveo Health
Vancouver, BC
- Full-time
Promoveo Health is hiring Dental Sales Representatives. This is a high-impact, field-based role focused on educating dental healthcare professionals (HCPs), reactivating lapsed accounts,…
Added 2 hours ago
Electrical Sales & Project Manager
Sonepar
London, ON
…present in more than 40 countries with over 45,000 employees. In Canada, we are represented by 6 locally managed electrical and industrial distributors and have over 110 locations with…
Added 2 hours ago
KS
Field Sales Representative
Kognitive Sales Solutions
Lethbridge, AB
- Full-time
Work with one of the most recognized field marketing agencies in Canada
Added 2 hours ago
Human Resources Intern
ACCES Employment
Toronto, ON
…employers across the Greater Toronto Area (GTA), Ontario, and Canada. ACCES helps more than 57,000 job seekers each year at seven locations in the GTA. As a charitable not-for profit…
Added 3 hours ago
WP
Sr. Project Manager
Western Pacific Enterprises LTD
AB · Edmonton, AB
- Full-time
…The successful candidate will serve as WPE's primary project representative, providing leadership in planning, execution, stakeholder management, commercial administration, risk management,…
Added 3 hours ago
RS
Conseiller(ère) en location – Programme de développement en gestion (Anjou)
Ryder System, Inc.
Montreal, QC
- Full-time
Présente au Canada et aux États-Unis, Ryder offre un environnement de travail dynamique où la collaboration, le service à la clientèle et le développement professionnel occupent une place…
Added 3 hours ago
S
Wet Laboratory Technician
SGS
Burnaby, BC
- Full-time
- Experience: 0-3 years of relevant work experience required or equivalent experience through education
Added 3 hours ago
S
Wet Laboratory Technician
SGS
Burnaby, BC
- $20.5 CAD / hour
- Full-time
- Experience: 0-3 years of relevant work experience required or equivalent experience through education
Added 3 hours ago
Sales Support Coordinator
Enercare
Toronto, ON
…corporate sales goals. They are responsible for partnering with field staff and customers to better understand their home comfort requirements, while providing accurate product information…
Added 3 hours ago
Sales Support Coordinator
Enercare
Toronto, ON
…corporate sales goals. They are responsible for partnering with field staff and customers to better understand their home comfort requirements, while providing accurate product information…
Added 4 hours ago
IC
VP, Corporate Actuarial
ivari Canada
Toronto, ON
- Full-time
Let us introduce ourselves. With 300+ employees across Canada, ivari is a company that’s making a difference in the world of life insurance. How? By finding and hiring employees who are…

ADM

Customer Service Representative

Montreal, QC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Job Description

Customer Service Representative

955 Mill Street, Montreal, Quebec H3C 1Y4

Commercial

Full-Time, Non-Exempt

Pre-employment Requirement Successful completion of pre-employment reference check

About The Position

The Customer Service Representative will report to the Commercial Manager. This position involves interacting with customers to provide information about products and services, respond to inquiries, and handle and resolve complaints. Responsibilities also include maintaining records of customer interactions, processing customer accounts, filing documentation, and adhering to established communication procedures, guidelines, and policies.

Duties And Responsibilities

Order Receipt and Processing: Receive customer orders, verify the information provided, enter data into the computer system, and monitor order processing through shipment.
Inventory Management: Monitor bag inventory, verify available quantities, update inventory records, and report discrepancies or replenishment needs.
Invoicing of Shipped Orders: Prepare and process invoices for shipped orders, verify the accuracy of the information, and ensure consistency between orders, quantities delivered, and amounts invoiced.
Customer Contract Management: Provide administrative support for customer contracts, review contractual terms, update records, and ensure compliance with established commercial agreements.
Accounts Receivable Investigation and Follow-Up: Review customer accounts with outstanding balances or billing discrepancies, conduct the necessary verifications, communicate with relevant parties, and help resolve payment issues.
Freight Rate Research and Comparison: Research and compare carrier rates and services to secure competitive shipping rates, reduce transportation costs, and meet delivery deadlines.
Visitor Reception and Assistance: Welcome visitors professionally, identify their needs, and direct them to the appropriate supervisors or staff members.
Telephone Management: Answer incoming calls, provide relevant information, relay messages, and direct calls to the appropriate individuals or departments.
Invoice Entry and Analysis in Maximo: Enter, verify, and analyze invoices related to Notre-Dame and Moulin Royal in the Maximo system, ensuring data accuracy and document compliance.
Mail and Parcel Management: Sort and distribute incoming mail to the appropriate personnel, prepare outgoing mail, and arrange the shipment of letters and parcels to the United States.
Invoice and Order Reconciliation: Match invoices with purchase orders and sales orders by verifying quantities, products, commercial terms, cost allocation arrangements, goods sold, and shipping information. Identify discrepancies and follow up to ensure their resolution.
Shipment and Receiving Tracking: Record and update shipment and receiving information in Excel spreadsheets to maintain accurate tracking of goods in transit and received inventory.
Customer File Management and Recordkeeping: Maintain up-to-date customer files and documentation
Perform other duties as assigned, which may include additional responsibilities beyond the core scope of the role.

Required Skills And Qualifications

A resilient professional who thrives in a dynamic and demanding work environment, demonstrating autonomy, adaptability, and flexibility in managing competing priorities.
Excellent telephone communication, active listening, and customer service skills, combined with strong problem-solving abilities and a proactive, collaborative approach to teamwork.
Strong organizational skills and exceptional attention to detail.
Intermediate proficiency in Microsoft Office applications, including Word, Excel, and Outlook, as well as experience working with Enterprise Resource Planning (ERP) systems.
Bilingual in French and English, with strong communication skills in both languages. English is essential for this role, as it is the common business language used to collaborate effectively with colleagues and customers across our global organization.

Education And Work Experience

The ideal candidate will have a Diploma of Vocational Studies (DVS) in Professional Sales, Secretarial Studies, or a related field, combined with 2 to 5 years of relevant experience in administrative coordination or customer service, preferably within an international organization. An equivalent combination of education and experience, particularly in the manufacturing sector, will be considered an asset.

Additional Information

Understand and take full responsibility for complying with all Health, Safety, and Environmental (HSE/EHS) requirements, as well as all other applicable regulations and policies.
Candidates must be legally authorized to work in Canada and able to maintain valid work authorization throughout their employment. Please note that the employer does not offer work authorization sponsorship for this position.
This position requires on-site presence five days per week at our Mill Street facility in Montreal.
For certain projects, flexibility will be required to accommodate the availability of colleagues located in different time zones.

Benefits And Perks

Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we offer a comprehensive total rewards package to support all aspects of your well-being, including:

Physical wellness – medical/Rx, dental, vision, life and AD&D, critical illness and travel insurance Wellness reimbursement , and Child Physical Activity Reimbursement.
Financial wellness – Money Purchase Pension Plan (MPP), Group Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), short and long term disability, legal assistance, identity theft protection.
Mental and social wellness – Employee Assistance Program (EAP) and Employee Resource Groups (ERGs).

Additional Benefits Include

Paid vacation time.
Education assistance.
Company-sponsored training and development resources, such as LinkedIn Learning, language learning and mentoring programs.

#IncludingYou

Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments - environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

We welcome everyone to apply. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, language, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law

About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.

Req/Job ID

114871BR

Ref ID

Apply on LinkedIn About employer

More about this job

Responsibilities

Process customer orders, monitor inventory and shipments, prepare invoices, support customer contracts, and investigate outstanding balances or billing discrepancies. Handle customer and visitor inquiries, reconcile invoices and orders, maintain customer records, and track shipping and receiving information.

Requirements

The ideal candidate has a vocational diploma in Professional Sales, Secretarial Studies, or a related field, and 2 to 5 years of relevant administrative coordination or customer service experience; equivalent education and experience may be considered. The role requires strong customer service, communication, organizational, and problem-solving skills, intermediate Microsoft Office and ERP proficiency, and bilingual French and English communication skills.

Skills

Customer Service
Telephone Communication
Active Listening
Problem-Solving
Order Processing
Inventory Management
Invoicing
Contract Administration
Accounts Receivable Follow-Up
Freight Rate Research
Invoice Reconciliation
Shipment Tracking
Recordkeeping
Microsoft Office
Excel
ERP Systems

Benefits

Medical Insurance
Prescription Drug Coverage
Dental Insurance
Vision Insurance
Life Insurance
Accidental Death and Dismemberment Insurance
Critical Illness Insurance
Travel Insurance
Wellness Reimbursement
Child Physical Activity Reimbursement
Money Purchase Pension Plan
Tax-Free Savings Account
Short-Term Disability Insurance
Long-Term Disability Insurance
Legal Assistance
Identity Theft Protection
Employee Assistance Program
Employee Resource Groups
Paid Vacation
Education Assistance
Training and Development Resources

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Processing
Inventory Management
Invoicing
Customer Contracts
Accounts Receivable
Freight Rates
Maximo
ERP Systems
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Invoice Reconciliation
Purchase Orders
Sales Orders
Shipment Tracking
Receiving Tracking
Customer Records
Administrative Coordination
Manufacturing
Health, Safety, and Environmental Requirements
French
English

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Jobs in Canada